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More Than Loft Ladders Norfolk

5.0

9 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

More Than Loft Ladders started out in Bolton back in 2007, installing loft ladders and hatches – as well as boarding out attics – in homes throughout Lancashire. Since then, the company has grown from a small, local outfit into a truly national brand with a network of loft ladder installers throughout the UK. Importantly, though, MTLL has always stayed true to its roots, choosing to grow by recruiting trusted, local franchise partners in every region. These local business owners, all operating under the More Than Loft Ladders brand, make sure each and every customer gets the same, consistent high standard of service and care.

What we do

  • Loft Ladders

  • Loft and property converters

  • More Services

    • loft hatches
    • loft boarding
    • loft insulation

Customer reviews

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5.0
9 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Amazing service
Customer Service
Quality
Value
From beginning to end, the service was amazing. Customer service over the phone was friendly and informative. I was able to book an appointment for a quote for the same week. Ben was fantastic at explaining what the job entailed, and didn't pressure us to upgrade on the selected product. Coming up to the date, I was kept informed of what to expect. Ben, Harvey, and Tino arrived on time. Very polite and respectful of our home. Everything was covered and looked after. The job was finished in record time, and we were given a demo on how to use the new ladder/hatch. I couldn't recommend Ben enough for his service! Thank you again for transforming our loft.
Customer in Norfolk Posted on 29/08/2025 , work completed 29/08/2025
Great loft boarding and ladder installation.
Customer Service
Quality
Value
Ben and Harvey did a fab job, they were professional, efficient and friendly. Also they left the job site clean and tidy. I would have no reservations in recommending this company to you . Thanks both.
Customer in Norfolk Posted on 27/08/2025 , work completed 25/08/2025
The trader replied (on 28/08/2025)
Thank you so much for your kind words! We’re really pleased to hear you’re happy with the work and the service. My team and I always aim to leave things neat and tidy so you can enjoy your new loft space straight away. We really appreciate your recommendation and support !
No hesitation in recommending
Customer Service
Quality
Value
Great service and communication: clarity with price, prompt quotation with no nasty surprises, useful reminders, friendly and flexible.
Customer in Norfolk Posted on 07/08/2025 , work completed 07/08/2025
The trader replied (on 08/08/2025)
Thank you so much for your kind words! We’re delighted to hear you found our service clear, friendly, and straightforward – that’s exactly what we aim for. It was a pleasure working with you and we’re glad everything went smoothly from quote to completion.
High quality, professional service
Customer Service
Quality
Value
Ben promptly replied to our initial enquiry and came and provided a quote the same day. Originally we looked to replace a loft ladder and enlarge the hatch. Further adjustments were put forward by Ben and a quote provided there and then. There was no pressure to commit at this stage and on reflection we contacted him again to ask about adding more boarding. He promptly provided a revised quote which we accepted. Ben and his team were friendly, professional, considerate and completed the work to a high standard, cleaning up after themselves. We would not hesitate to recommend them.
Customer in Norfolk Posted on 01/08/2025 , work completed 24/07/2025
The trader replied (on 03/08/2025)
Thank you so much for your kind review! It was a pleasure working with you, and we're really pleased to hear that you felt no pressure during the process and were happy with the flexibility to make changes along the way. We always aim to deliver a professional, friendly service and leave every home as tidy as we found it. Thanks again for choosing us – and for recommending us too!
Terrific job
Customer Service
Quality
Value
Had a new loft ladder and light installed in my loft today. The guys were very professional and did a great job. Very polite and respectful of my home. Would recommend them to anyone.
Customer in Norfolk Posted on 30/07/2025 , work completed 30/07/2025
The trader replied (on 31/07/2025)
Thank you so much for your kind words! We’re really pleased to hear you’re happy with your new loft ladder and light. It’s great to know we made a positive impression – we always aim to be respectful, professional, and deliver a high-quality finish. Thanks again for recommending us!
Brilliant service from start to finish
Customer Service
Quality
Value
Having recently expanded our family, we were running out of space for all the new baby items we were getting through. We chose More Than Loft Ladders due to their high review ratings and very reasonable pricing. Ben came round and measured everything, explained the different options and we went forward from there. The team that carried out the job were very friendly, polite and professional, and were able to complete it all on time. They showed me how to use the new loft ladder and even hoovered up after themselves afterwards! Would definitely recommend this company for all your loft needs.
Customer in Suffolk Posted on 14/07/2025 , work completed 08/07/2025
The trader replied (on 15/07/2025)
Thank you so much for your kind words and for choosing More Than Loft Ladders during such an exciting time for your growing family! We're really pleased we could help you unlock some much-needed space to make room for all the new baby essentials. It was a pleasure to guide you through the process and we're thrilled to hear you found the team friendly, professional, and tidy too! Wishing you all the best as you settle into this new chapter — and thank you again for the recommendation!
Loft Boarding
Customer Service
Quality
Value
From quote to completion, everything was delivered on time as promised. Within 2 hours of an enquiry, we had an appointment for a quote. From the quote to the day of install, we were kept informed of what was going to happen. On the day of installation, Ben , Mark and Codie arrived smartly attired in “logo’d” uniforms, and quickly and efficiently completed the job as agreed. As promised, they protected our carpets and cleaned up better than any other tradesman we have ever employed, when they had gone, you wouldn’t have known they had been there. They were super friendly and truly went the extra mile for us. 5-star+ service, I cannot recommend highly enough!!
Customer in Norfolk Posted on 05/07/2025 , work completed 30/06/2025
The trader replied (on 08/07/2025)
Wow – thank you so much for this amazing review! We’re absolutely delighted that you were so pleased with the whole experience, from the first enquiry right through to the final tidy-up. Mark, Cody and I take real pride in our work, so it’s brilliant to hear the effort we put into communication, cleanliness, and professionalism stood out to you. Going the extra mile is what we’re all about, and we’re so grateful for your kind words and recommendation. If you ever need us again, we’re only a call away!
Insulation, loft ladder and boarding.
Customer Service
Quality
Value
Provided a friendly, prompt, quick turnaround and delivered what was promised. I would have no hesitation recommending this installer if you need this type of work.
Customer in Norfolk Posted on 02/07/2025 , work completed 23/06/2025
The trader replied (on 13/07/2025)
Thank you for your lovely review! We're so pleased to hear you were happy with the service and that everything was delivered just as promised. Recommendations like yours really mean the world to us!
Excellent Team and Workmanship led by Ben
Customer Service
Quality
Value
Ben did a great job with his team on our loft. We are looking forward to be warm this winter. The quality of their work is excellent and they are a very personable team. Plus, they left our house clean and tidy. We would 100% recommend them.
Customer in Suffolk Posted on 11/06/2025 , work completed 11/06/2025
The trader replied (on 13/07/2025)
Thank you so much for the kind words! It was a real pleasure working on your loft, and we’re so glad to hear you’re already looking forward to a warmer winter. We take pride in delivering top-quality work and treating every home with care, so your feedback means a lot.