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More Than Loft Ladders Norfolk

5.0

21 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

More Than Loft Ladders started out in Bolton back in 2007, installing loft ladders and hatches – as well as boarding out attics – in homes throughout Lancashire. Since then, the company has grown from a small, local outfit into a truly national brand with a network of loft ladder installers throughout the UK. Importantly, though, MTLL has always stayed true to its roots, choosing to grow by recruiting trusted, local franchise partners in every region. These local business owners, all operating under the More Than Loft Ladders brand, make sure each and every customer gets the same, consistent high standard of service and care.

What we do

  • Loft Ladders

  • Loft and property converters

  • More Services

    • loft hatches
    • loft boarding
    • loft insulation

Customer reviews

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5.0
21 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Thoroughly Recommend
Customer Service
Quality
Value
Needed a quote to partially board loft and install loft ladder. Ben came to give us a quote, which we accepted. Communication was great and a day for installation was agreed. The men arrived on time and did an excellent job! They were very pleasant and left the area immaculately clean and tidy. I would have no hesitation in recommending.
Customer in Norfolk Posted on 02/02/2026 , work completed 02/02/2026
Excellent Service and Quality Product
Customer Service
Quality
Value
More than loft Ladders Norfolk have just completed the boarding out and making our loft accessible. From our first interaction the service has been excellent. Ben and team were brilliant from start to finish. Their pricing is spot on, their installation technicians were polite, accommodating, kept us informed throughout the whole process. Ensured they left our home clean and tidy and did a brilliant handover. Would highly recommend for anyone considering having their loft boarded out. Thanks again.
Customer in Norfolk Posted on 31/01/2026 , work completed 30/01/2026
Fast and effective from visit to installation.
Customer Service
Quality
Value
After making an enquiry through the website. Ben’s team made contact to book on the free evaluation and sizing of the loft. Ben comes round within two days. On arrival very pleasant and knows his stuff with lofts and what options I would have available to me. He done a full measurement. Gave me a quote on the spot which was within my price range. We then found a date in the calendar that worked for me to get his team in for the work. His team arrived and were very polite. Made sure the carpets and everything was covered so all the work wouldn’t leave a mess on the carpets. The guys worked very efficiently even with the bad weather outside causing the loft to be extremely cold. Ben came along to sort the electrical install for the two LED lights being fitted as part of my package. The entire loft is now usable for storage which is what I needed. Great work by Ben and his team and I’m grateful for how quick everything has been done.
Customer in Norfolk Posted on 28/01/2026 , work completed 27/01/2026
The trader replied (on 02/02/2026)
Thank you for your great review! Our team pride themselves on delivering great customer service and care for your home. We will make sure to pass on your positive feedback to them. We're so pleased you're happy with your new loft space. Happy lofting!
Great company and workmanship
Customer Service
Quality
Value
The team that came round to insulate and board our loft were brilliant. They were professional, efficient and informative. They ensured I was 100% happy with the works before they left. Would thoroughly recommend!
Customer in Suffolk Posted on 22/01/2026 , work completed 22/01/2026
The trader replied (on 28/01/2026)
Thank you so much for taking the time to leave this lovely review. We’re really pleased to hear you were happy with the insulation and boarding work, and that the team were professional, efficient, and kept you fully informed throughout. Making sure our customers are 100% happy before we leave is something we take a lot of pride in. Thanks again for the recommendation — it really does mean a lot to us!
New Loft Ladder
Customer Service
Quality
Value
Our new loft ladder was fitted quickly and efficiently by two very polite young men. They cleaned up all the mess and before the left they gave us full details on how to operate the ladder. Highly satisfied.
Customer in Norfolk Posted on 10/01/2026 , work completed 05/01/2026
The trader replied (on 02/02/2026)
Thank you for taking the time to review us at More Than Loft Ladders, Norfolk. We're so pleased you're happy with the work and will let the team know of your great feedback! Thanks again.
Great service
Customer Service
Quality
Value
The service we received was great. The job was quoted within a day of submitting the enquiry, and the work completed was to a high standard. The team made sure all the carpets and furniture were covered and cleared up any mess from the installation and the cutting of the boards. I would definitely recommend using them.
Customer in Norfolk Posted on 09/01/2026 , work completed 08/01/2026
The trader replied (on 02/02/2026)
Thank you for your lovely review and for recommending us to others. We're so pleased you're happy with our work and hope you enjoy your new loft space! Thanks again.
Great comms, great work
Customer Service
Quality
Value
From the initial site visit and quote, to booking a slot and then on installation day itself, everything happened exactly as discussed and arranged. The comms were spot on. The guys installing were great and, despite contending with the wintry conditions, left everything spotless. I had loft boarding, a new larger hatch, ladder and lighting installed. Thank you!
Customer in Norfolk Posted on 06/01/2026 , work completed 05/01/2026
The trader replied (on 07/01/2026)
Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear that everything ran exactly as discussed from the initial visit through to installation day, and that our communication kept you well informed throughout. The team will be especially glad to know their efforts were appreciated — even more so given the wintry conditions! It’s great to hear you’re happy with your new loft boarding, larger hatch, ladder and lighting, and that everything was left clean and tidy. Thank you again for choosing us and for trusting our team with your home.
Excellent work
Customer Service
Quality
Value
Brilliant company...you get what it says on the tin...Staff were polite, knowledgeable, careful and understanding...highly recommend this company to anyone looking for anytime if loft .
Customer in Norfolk Posted on 06/01/2026 , work completed 06/01/2026
The trader replied (on 07/01/2026)
Thank you for the fantastic feedback — we really appreciate it! We’re delighted to hear that the team lived up to expectations and that you found them polite, knowledgeable, careful and understanding throughout. That’s exactly the level of service we aim to deliver on every job. Thank you for the recommendation and for choosing us for your loft work — it genuinely means a lot to the whole team.
Faultless from start to finish; 100% recommend
Customer Service
Quality
Value
Very impressed from start to finish - easy to book a consultation and instant quote given. The father and son team arrived bang on time on the morning arranged and worked tirelessly without any breaks to get the work completed. They were friendly, polite and completely considerate throughout whilst remaining totally professional. At the end of installation they showed me exactly how to use the hatch and ladder and how the lighting worked as well as checking I was happy with the boarding, explaining why certain things had to be done the way they were because of water pipes. 100% recommend 👍
Customer in Norfolk Posted on 29/10/2025 , work completed 28/10/2025
The trader replied (on 29/10/2025)
Thank you so much for your fantastic review! We’re really pleased to hear how happy you are with both the installation and the service you received. Our team always aim to deliver a professional, friendly experience while making sure everything is explained clearly before we leave, so it’s great to know that came across. We really appreciate your recommendation and your kind words about the workmanship and communication throughout. More Than Loft Ladders Norfolk team
Brilliant from start to finish
Customer Service
Quality
Value
From start to finish Ben and his team surpassed expectation. Professional, efficient, courteous, clean and tidy. Would 100% recommend. I felt completely at ease with the information I was provided with and Ben made sure I was happy with my choice. Before the team left they made sure I understood the workings of the hatch and ladder and was able to use it correctly. Very happy to have Ben and his team in my home.
Customer in Norfolk Posted on 22/10/2025 , work completed 20/10/2025
Highly recommended
Customer Service
Quality
Value
From start to finish excellent service. Ben dealt with my enquiry promptly and efficiently. Communication before doing the work was great. The men called on the day to see if they could come earlier, the work done was good and my house was left clean. I would have no hesitation in recommending this firm.
Customer in Norfolk Posted on 12/10/2025 , work completed 07/10/2025
The trader replied (on 23/10/2025)
Thank you so much for the fantastic review! We really appreciate you taking the time to share your experience. Great communication and a tidy finish are things we take real pride in, so it’s brilliant to hear that came through. Enjoy your new loft space, and thanks again for recommending us!
Excellent Service
Customer Service
Quality
Value
Ben & his team have done an amazing job. They were courteous & ensured I understood how everything worked. They were clean & tidy. A great job done.
Customer in Norfolk Posted on 06/09/2025 , work completed 05/09/2025
The trader replied (on 23/10/2025)
Thank you so much for the lovely feedback! It was a real pleasure transforming your loft and making the space safer and more accessible. We’re thrilled to hear you’re happy with the result and the service from the team. Enjoy your new loft storage space! Ben & the More Than Loft Ladders Norfolk team
Amazing service
Customer Service
Quality
Value
From beginning to end, the service was amazing. Customer service over the phone was friendly and informative. I was able to book an appointment for a quote for the same week. Ben was fantastic at explaining what the job entailed, and didn't pressure us to upgrade on the selected product. Coming up to the date, I was kept informed of what to expect. Ben, Harvey, and Tino arrived on time. Very polite and respectful of our home. Everything was covered and looked after. The job was finished in record time, and we were given a demo on how to use the new ladder/hatch. I couldn't recommend Ben enough for his service! Thank you again for transforming our loft.
Customer in Norfolk Posted on 29/08/2025 , work completed 29/08/2025
Great loft boarding and ladder installation.
Customer Service
Quality
Value
Ben and Harvey did a fab job, they were professional, efficient and friendly. Also they left the job site clean and tidy. I would have no reservations in recommending this company to you . Thanks both.
Customer in Norfolk Posted on 27/08/2025 , work completed 25/08/2025
The trader replied (on 28/08/2025)
Thank you so much for your kind words! We’re really pleased to hear you’re happy with the work and the service. My team and I always aim to leave things neat and tidy so you can enjoy your new loft space straight away. We really appreciate your recommendation and support !
No hesitation in recommending
Customer Service
Quality
Value
Great service and communication: clarity with price, prompt quotation with no nasty surprises, useful reminders, friendly and flexible.
Customer in Norfolk Posted on 07/08/2025 , work completed 07/08/2025
The trader replied (on 08/08/2025)
Thank you so much for your kind words! We’re delighted to hear you found our service clear, friendly, and straightforward – that’s exactly what we aim for. It was a pleasure working with you and we’re glad everything went smoothly from quote to completion.
High quality, professional service
Customer Service
Quality
Value
Ben promptly replied to our initial enquiry and came and provided a quote the same day. Originally we looked to replace a loft ladder and enlarge the hatch. Further adjustments were put forward by Ben and a quote provided there and then. There was no pressure to commit at this stage and on reflection we contacted him again to ask about adding more boarding. He promptly provided a revised quote which we accepted. Ben and his team were friendly, professional, considerate and completed the work to a high standard, cleaning up after themselves. We would not hesitate to recommend them.
Customer in Norfolk Posted on 01/08/2025 , work completed 24/07/2025
The trader replied (on 03/08/2025)
Thank you so much for your kind review! It was a pleasure working with you, and we're really pleased to hear that you felt no pressure during the process and were happy with the flexibility to make changes along the way. We always aim to deliver a professional, friendly service and leave every home as tidy as we found it. Thanks again for choosing us – and for recommending us too!
Terrific job
Customer Service
Quality
Value
Had a new loft ladder and light installed in my loft today. The guys were very professional and did a great job. Very polite and respectful of my home. Would recommend them to anyone.
Customer in Norfolk Posted on 30/07/2025 , work completed 30/07/2025
The trader replied (on 31/07/2025)
Thank you so much for your kind words! We’re really pleased to hear you’re happy with your new loft ladder and light. It’s great to know we made a positive impression – we always aim to be respectful, professional, and deliver a high-quality finish. Thanks again for recommending us!
Brilliant service from start to finish
Customer Service
Quality
Value
Having recently expanded our family, we were running out of space for all the new baby items we were getting through. We chose More Than Loft Ladders due to their high review ratings and very reasonable pricing. Ben came round and measured everything, explained the different options and we went forward from there. The team that carried out the job were very friendly, polite and professional, and were able to complete it all on time. They showed me how to use the new loft ladder and even hoovered up after themselves afterwards! Would definitely recommend this company for all your loft needs.
Customer in Suffolk Posted on 14/07/2025 , work completed 08/07/2025
The trader replied (on 15/07/2025)
Thank you so much for your kind words and for choosing More Than Loft Ladders during such an exciting time for your growing family! We're really pleased we could help you unlock some much-needed space to make room for all the new baby essentials. It was a pleasure to guide you through the process and we're thrilled to hear you found the team friendly, professional, and tidy too! Wishing you all the best as you settle into this new chapter — and thank you again for the recommendation!
Loft Boarding
Customer Service
Quality
Value
From quote to completion, everything was delivered on time as promised. Within 2 hours of an enquiry, we had an appointment for a quote. From the quote to the day of install, we were kept informed of what was going to happen. On the day of installation, Ben , Mark and Codie arrived smartly attired in “logo’d” uniforms, and quickly and efficiently completed the job as agreed. As promised, they protected our carpets and cleaned up better than any other tradesman we have ever employed, when they had gone, you wouldn’t have known they had been there. They were super friendly and truly went the extra mile for us. 5-star+ service, I cannot recommend highly enough!!
Customer in Norfolk Posted on 05/07/2025 , work completed 30/06/2025
The trader replied (on 08/07/2025)
Wow – thank you so much for this amazing review! We’re absolutely delighted that you were so pleased with the whole experience, from the first enquiry right through to the final tidy-up. Mark, Cody and I take real pride in our work, so it’s brilliant to hear the effort we put into communication, cleanliness, and professionalism stood out to you. Going the extra mile is what we’re all about, and we’re so grateful for your kind words and recommendation. If you ever need us again, we’re only a call away!
Insulation, loft ladder and boarding.
Customer Service
Quality
Value
Provided a friendly, prompt, quick turnaround and delivered what was promised. I would have no hesitation recommending this installer if you need this type of work.
Customer in Norfolk Posted on 02/07/2025 , work completed 23/06/2025
The trader replied (on 13/07/2025)
Thank you for your lovely review! We're so pleased to hear you were happy with the service and that everything was delivered just as promised. Recommendations like yours really mean the world to us!
Excellent Team and Workmanship led by Ben
Customer Service
Quality
Value
Ben did a great job with his team on our loft. We are looking forward to be warm this winter. The quality of their work is excellent and they are a very personable team. Plus, they left our house clean and tidy. We would 100% recommend them.
Customer in Suffolk Posted on 11/06/2025 , work completed 11/06/2025
The trader replied (on 13/07/2025)
Thank you so much for the kind words! It was a real pleasure working on your loft, and we’re so glad to hear you’re already looking forward to a warmer winter. We take pride in delivering top-quality work and treating every home with care, so your feedback means a lot.