Horrible way to treat a customer
Day 1: Painting wasn’t included in the initial quote even though I was explicit that the panelling was to be installed to exactly match the existing, meaning additional painting charges. Day 2: Turned up with the wrong fence panelling. Instead of owning their mistake, their solution was to replace all my fencing with the one they provided, meaning more additional labour, material and painting charges. Day 3: pulled all their workers so they could get maximum leverage out of the large deposit I'd already paid. I usually swear by Which? recommended trader. Sadly, these guys are the exception and are not to be trusted
Customer in Greater London
Posted on 27/07/2026
, work completed 03/06/2026
Really pleased with the result
The team that came to transform my front garden of small beds set in crazy paving to mainly gravel, worked hard over the two days and were very pleasant and obliging. They showed a good understanding of what I had in mind and took care over following the plan I had drawn. They showed just the right amount of initiative in executing the detail, as I'd requested two raised gravel topped structures to roughly match one I had constructed some years ago, and these turned out really well. I was contacted afterwards from their office, but a little too soon, for it was only later I had a slight disappointment about the height of the slate seat that had been levelled, but it's not really worth worrying about as all in all I'm very happy with the result.
Customer in Greater London
Posted on 09/04/2026
, work completed 18/02/2026
Recommended
Small Victorian Garden
I can't compliment Morley Gardens highly enough for their work on my garden, which is just a small Victorian garden.The work was completed to a very high standard and the care and attention to detail was great! The team were working in appauling conditions at times but always made sure the standards were not compromised. They were courteuos and hard working and the project was always monitored to ensure needs were being met. There was always a quick reponse from the office and my changes were sympathetically listened to. I am delighted to have used this fabulous company. Thank you Keely and especial big thankyou to Robert. Your vision and eye for detial enhanced the whole project. Bring on Spring!
Customer in Kent
Posted on 29/01/2026
, work completed 27/01/2026
Recommended
Decking Renovation
Our extensive 11 year old, south facing decking had suffered from the elements and lack of proper oil-based preservative treatment. The end adjoining our neighbour's property was unsupported after a neighbouring wall was removed. Morley Garden Homes assessed the situation and gave a fair and reasonable quotation for the job, including a schedule and stage payments. Although rain interrupted the schedule, the work was completed properly and oil based preservative was applied when it was dry. The company was very helpful, consulting when and where needed and making allowances for change where needed. Communications were excellent and it was genuinely a pleasant experience to work with the company. On this basis I will be asking Morley Garden Homes to undertake other work in our garden.
Customer in Greater London
Posted on 27/01/2026
, work completed 12/09/2025
Recommended
Front border of house to include hand triming and tidying around Choisa hedges
From booking the appt to having the work completed Morley Garden Homes Ltd’s customer service was excellent. Keely in the back office was very efficient and kept me informed with Robert’s visiting times to the property, firstly to discuss and quote for the job and secondly when the work going to be done. Robert is an expert gardener suggesting that he was only going to hand trim the hedges which he shaped perfectly! No quick fixes with electric machinery which was a relief! The job was completed with care and attention.
Customer in Kent
Posted on 17/11/2025
, work completed 14/11/2025
Recommended
Great work and communication
Pleased with the work. Robert and Keely communicated clearly and consistently, providing regular updates on product options and availability. Installation was quick, and their professionalism and reliability excellent.
Customer in Greater London
Posted on 19/06/2025
, work completed 16/06/2025
Recommended
The Start of Beautiful Relationship
I can't recommend this company enough. I have some serious mobility issues and two dogs. After the first assessment, the gardener boys were amazing with consideration for me and with the dogs when it came designated diggy areas, I don't dig... The planting is excellent with plants I can manage and I've already had bees! Clearing and prevention of weeds and majorly established ivy was a miracle. I am now getting them to do the front garden, maintenance and autumn shutdown and spring opening. Probably a bit more than I anticipated paying, but so, so worth it. The beautiful relationship has begun and most of all I have more energy and better mental health, especially with the 5 Star customer service. 😁😁😁😁😁
Customer in Greater London
Posted on 06/08/2024
, work completed 01/08/2024
Recommended
Garden transformation!
Robert and team transformed my garden for me and I’m very pleased with the result. It was a very overgrown and unstructured small garden and they cleared it, installed a new fence and bespoke trellis, built raised beds and a new patio and relaid the lawn. Robert advised initially and the work was carried out by Juri and team, who were great. They were competent, hard working and completed things to a high standard. In particular, I really appreciated how careful they were, as the only access was through my newly decorated house. Keely in the office was very efficient, and everyone I dealt with was polite and helpful. I would use them again and I have no hesitation in recommending them to others.
Customer in Greater London
Posted on 02/06/2024
, work completed 02/05/2024
Recommended
Great Service
From start to finish, they were great Highly recommended, great customer support and communication. The work was done extremely efficiently and to a great standard. I would 100% use Morley’s again
Customer in Greater London
Posted on 24/10/2023
, work completed 24/10/2023
Recommended
For me it’s all about service, so I’ll be coming back to Morley Garden Homes!
I had become aware of a gap in my garden shed which had been purposely incorporated into the design to allow for ventilation. However, I was concerned that this had the potential to allow small rodents (and this area has its fair share of them!) to enter the shed unchallenged. I asked Morley Garden Homes if they could help me not only come up with a solution, but also implement it, as DIY is not my strongest skill! They had a look at the shed design and suggested attaching a galvanised mesh barrier to the back of the shed, to which I agreed. They subsequently arranged for one of their team to visit me one morning and he duly cut the mesh to the required size on site and managed to install it in the very tight gap between the rear of the shed and the back wall. Conscious that I would probably have difficulty inspecting his handywork fully, this polite and efficient gentleman - because that's exactly how he came across - made a point of making a short video recording the full length of the mesh barrier and showing it to me before he left. What a thoughtful touch! It might have been a very small job in the scheme of things, but it meant a lot to me.
Customer in Greater London
Posted on 23/10/2023
, work completed 20/10/2023
Recommended
5 * service from start to finish
The service that I received from Morley Gardens was 5* from the first phone call with my inquiry to the completion of the job. I had my garden redesigned by Robert, who has an excellent eye for what will work in the space. The support from Keely in the office was exceptional, estimates were delivered on time, my budget was taken into account, a payment timetable was set out, the work started when they said it would and finished on time and all within the agreed estimate. Harry's standard of workmanship, attitude to work and time-keeping were all outstanding. My garden has been transformed and I absolutely love it. I couldn't be happier and would highly recommend Morley Gardens to anyone who is thinking about a redesign or just some updating or upkeep.
Customer in Kent
Posted on 23/10/2023
, work completed 18/10/2023
Recommended
Garden Clean up
Arranged for Morley Gardens to come and clean up our garden after a period of neglect. The gardener arrived promptly, as arranged,and quickly and efficiently cleared all the overgrown areas. The grass was cut and cuttings collected and everything looks spic and span! The gardener was very polite and friendly! I would thoroughly recommend this company if you don't like gardening or are having trouble yourself.
Customer in Greater London
Posted on 22/10/2023
, work completed 20/10/2023
Recommended
Highly recommended
I can't tell you how happy we are to get our garden back. After suffering an injury we contacted Morley Gardens for a quote to get our garden ready for winter. The summer months were the ideal weather for plants to grow and the weeds returned in abundance. The team at Morley Gardens arrived on time, listened when we spoke about our garden and gave us a fair quote for the work. The work was completed in good time and our garden looks lovely. I couldn't ask for more.
Customer in Greater London
Posted on 20/10/2023
, work completed 20/10/2023
Recommended
High quality installation and design, great knowledge of materials and plants
Morley helped to design and then dealt with the installation of our new garden. The quality of the workmanship was excellent and the knowledge of the various options and different qualities for materials in the aspects of the garden was first rate. It was also extremely helpful for this be allied with superb knowledge and understanding of the plant side of things, which not all landscape gardeners are able to offer at the same level. The team who worked here were incredibly nice and nothing was too much trouble, especially Jurij and Janis, overseen by Robert. Keely also offered great support and another point of contact in the office. They dealt with us changing our minds and the configuration a couple of times without any issues as well. Some of the planning communications before we started could have been a bit quicker but once underway they were all very responsive.
Customer in Greater London
Posted on 06/10/2023
, work completed 16/06/2023
Recommended