Endorsed by Which?

Move On Removals and Storage ltd

5.0

126 Reviews

Opening Hours
Today - 09:00–18:30
  • Monday 09:00–18:30
  • Tuesday 09:00–18:30
  • Wednesday 09:00–18:30
  • Thursday 09:00–18:30
  • Friday 09:00–18:30
  • Saturday 10:00–15:00
  • Sunday - Closed

Why you can trust this trader

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Organisations and Awards

Awards

2024

Awards 2024
NOVEMBER 2023

About

Moving always comes as part of a change in someone’s life and we feel privileged to be a part of this for so many wonderful people and families.

We are a family-run removals company based in Bristol. Our whole team understand how important move day is and we go out of our way to take care of our customers from the first point of contact through to completing their move and beyond.

We provide everything from packing services, removals and storage, as well as our Platinum Service which includes a packing, removals, unpacking and redressing service for those that want the ultimate stress-free move.

Our team offers an exclusive level of customer service, and the team takes the highest level of care for goods and property. Our team treats each customer individually, and we record and understand their personal wants and needs. We treat our team like family and our team do the same for our customers.

What we do

  • Removals

    • Home removals
    • Storage services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
126 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Did their magic
Customer Service
Quality
Value
I found the whole company to be fantastic right from the start and for every stage. They were friendly and thorough in all their communications via phone or emails. The survey was done at a time and in a way that suited me. I got a good vibe of their helpfulness and how professional they were so chose them out of the three quotes I got. On the move day itself, they were just exemplary. Arrived on time as promised, fully prepared with all the required equipment and were friendly. Then they did their magic. Taking good care of everything, they emptied rooms and the whole house before I realised. Superb! Then the same great service at the other end. I had mostly labelled everything so they just delivered it all to the right place, checking if not sure. Leaving me to relax that all the house sale and buy process was finally over, and could just entertain my friend. For previous house moves, I didn't have as much furniture and had days to move my stuff. I therefore did them myself or with friends over several trips. This move had to be completed in one day and I am glad I chose a moving company. Then super pleased to have found this one. They made it easy throughout and I am glad of the results.
Customer in South Gloucestershire Posted on 05/06/2021 , work completed 14/05/2021
The trader replied (on 18/10/2022)
Hey! Thank you for your review, we really appreciate it :) All the team @ Move on
The Move On team are "Simply the Best!"
Customer Service
Quality
Value
This is the third time I have used the Move On team. It's great to see their familiar faces from my previous house moves as it gives me confidence that they know what they are doing and also that it's a great company to work for. They arrive on time, with all the right kit and have a good level of energy to get on with things. Their attitude is extremely professional, taking great care with all of our belongings. They are also a really friendly crew. It's a total pleasure working with them and I would highly recommend them to anyone for their excellent service which also delivers great value for money. I wish them every success for the future.
Andy in Bristol Posted on 01/06/2021 , work completed 28/05/2021
The trader replied (on 18/10/2022)
Hey Thank you for your review, we really appreciate it :) All the team @ Move on
Fantastic service
Customer Service
Quality
Value
Move on removals moved our house contents into storage for us. They were professional, curtious and fast. They protected all doors and wrapped stuff unasked in made for purpose containers where necessary. Fantastic service and very reasonable too.
Nick in Bristol Posted on 04/05/2021 , work completed 26/04/2021
The trader replied (on 18/10/2022)
Hey Thank you for your review, we really appreciate it :) All the team @ Move on
Brilliant Service
Customer Service
Quality
Value
I have used Move On several times. I was recommended by a friend when I was planning to put my house on market. I had a dreadful problem of clearing two sheds full of gardening / builders rubbish. Richard arrived quoted me straight away and it was all dealt with. When it came to actual move day - everything was done for me. My family have used Move On and I have recommended to several friends and they have all been delighted with the professionalism but their kind and friendly service. Often they must be dealing with stressful situations especially re Covid Issues - I can’t recommended them highly enough.
Anne in South Gloucestershire Posted on 04/05/2021 , work completed 26/03/2021
The trader replied (on 18/10/2022)
Hey ! Thank you for your review, we really appreciate it :) Richard & All the team @ Move on
Great job and friendly staff
Customer Service
Quality
Value
Really pleased with the team who helped us move house, friendly professional and careful with everything. Wouldn’t hesitate to recommend them.
Chris in North Somerset Posted on 06/04/2021 , work completed 26/02/2021
The trader replied (on 18/10/2022)
Hey! Thank you for your review, we really appreciate it :) All the team @ Move on
They took the stress out of moving!
Customer Service
Quality
Value
I have used Move On Removals twice in the last 6 months. First to move my belongings into storage and then into a rented home. On both occasions, the team were on time, efficient, helpful, and friendly. The quote was very competitive and the team went out of their way to ensure both moves went as smoothly as possible. They helped protect more fragile items, leaving the items protected during the storage process. They dismantled and reassembled furniture as requested, and despite some tricky staircases got all of my bulky furniture in and out. Because the team are known to the storage facility I didn't even need to attend to let them into the unit which made moving so much easier. Everyone was friendly and really helpful. They made moving house really easy! I would highly recommend the team and if I need to move in the future will be using them again.
Customer in Bristol City Posted on 16/02/2021 , work completed 13/02/2021
The trader replied (on 18/10/2022)
Hey! Thank you for your review, we really appreciate it :) All the team @ Move on
Reliable, professional, stress-free moving - a pleasure to work with
Customer Service
Quality
Value
This is the second time that we have worked with Richard and his team and they were absolutely fantastic. Due to covid safety measures we were not there when they removed everything from our property but we had regular updates and photos showing everything being protected and the property being left spotless when they left. I found the idea of not being there a bit daunting, but they are so professional and brilliant at what they do that it made the whole experience stress-free. They were also absolutely amazing at fitting all our furniture into a small place, I couldn't see how it was all going to fit, but they made it fit perfectly and wrapped up items in protective wrapping as well. We will definitely be using them again when we move again in August!
Customer in Bristol City Posted on 09/02/2021 , work completed 07/02/2021
The trader replied (on 18/10/2022)
Hey! Thank you for your review, we really appreciate it :) Richard & All the team @ Move on
Exceptional service with a smile
Customer Service
Quality
Value
I cannot fault Move On Removals in any way. They were reliable, extremely pleasant and exceptionally helpful. If only more companies had their attitude and ethos.
Customer in Bath and North East Somerset Posted on 02/12/2020 , work completed 02/12/2020
The trader replied (on 18/10/2022)
Hey! Thank you for your review, we really appreciate it :) All the team @ Move on
Move on removals
Customer Service
Quality
Value
I suffer with agoraphobia and major panic attacks. Richard made me feel so relaxed and safe. We were going through a lockdown because of covid 19 and all 3 workers came masked up and even though I sometimes forgot about social distancing. They never did. They was interested in my feelings and how I was doing all the way through the move. No items were damaged and my new address has a very tight staircase, with a curve. I was worried my fridge freezer was not going to make it. Or if it did it would damage the newly painted walls. But no damage was done. Even a chest freezer was taken up the stairs. All boxes was marked where they needed to go. But the guys still checked just incase I had changed my mind. They was very careful with there shoes. And leaving no marks on newly washed carpets. Richard (boss) Darren and James are really really hard workers and I would hire again if I ever move.
Lorraine in Bristol Posted on 28/11/2020 , work completed 27/11/2020
The trader replied (on 18/10/2022)
Hey Thank you for your review, we really appreciate it :) Rich & All the team @ Move on
Endorsement Reference - Friendly, efficient and professional service
Customer Service
Quality
Value
We needed to move the contents of our two bed flat into long term storage while we move abroad for a couple of years. The team we?re so friendly, professional and helpful. They put extra effort into making sure our things fit in our storage lock up (it was a tight squeeze). I will definitely be contacting the team again when we?re back from abroad. They made the experience so stress-free and evening enjoyable!
Posted on 17/09/2020 , work completed 10/09/2020
The trader replied (on 18/10/2022)
Hey! Thank you for your review, we really appreciate it :) All the team @ Move on