Endorsed by Which?

Move On Removals and Storage ltd

4.9

145 Reviews

Opening Hours
Today - 09:00–18:30
  • Monday 09:00–18:30
  • Tuesday 09:00–18:30
  • Wednesday 09:00–18:30
  • Thursday 09:00–18:30
  • Friday 09:00–18:30
  • Saturday 10:00–15:00
  • Sunday - Closed

Why you can trust this trader

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Organisations and Awards

Awards

2024

Awards 2024
NOVEMBER 2023

About

Moving always comes as part of a change in someone’s life and we feel privileged to be a part of this for so many wonderful people and families.

We are a family-run removals company based in Bristol. Our whole team understand how important move day is and we go out of our way to take care of our customers from the first point of contact through to completing their move and beyond.

We provide everything from packing services, removals and storage, as well as our Platinum Service which includes a packing, removals, unpacking and redressing service for those that want the ultimate stress-free move.

Our team offers an exclusive level of customer service, and the team takes the highest level of care for goods and property. Our team treats each customer individually, and we record and understand their personal wants and needs. We treat our team like family and our team do the same for our customers.

What we do

  • Removals

    • Home removals
    • Storage services

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
145 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent company & team
Customer Service
Quality
Value
We used Move On Removals & Storage to move and store furniture during a project to renovate and redecorate our house. The company were thoroughly professional and helpful throughout the whole process. James and Marc were the team on the removal day and were excellent – friendly; courteous and most helpful. I would not hesitate to recommend them to others and I will use them again myself when the need arises.
Customer in Bristol City Posted on 06/11/2024 , work completed 06/11/2024
The trader replied (on 08/11/2024)
Thank you! We're thrilled to hear about your positive experience with James and Marc. Your recommendation means a lot to us, and we're here whenever you need us again.
Fantastic experience
Customer Service
Quality
Value
A really competent, thorough and thoughtful company who made the entire moving experience so much easier. They considered us as well as our stuff, and made us feel really relaxed. A great company who really knows what they're doing from start to finish, and go that extra mile to keep you and your property safe. We will definitely use them again.
Customer in Bristol City Posted on 01/11/2024 , work completed 28/10/2024
The trader replied (on 08/11/2024)
We're thrilled to hear that you had such a positive experience with us. Ensuring our clients feel relaxed and valued is our priority. We look forward to assisting you with any future moves!
Excellent service
Customer Service
Quality
Value
I used Move On Removals for a long distance move from Bristol to Yorkshire. The pre-move service was excellent - including a second quote after I had reduced the amount of things to be moved. Jo's calm support when finding and moving potential dates was great and there were none of the hidden extras some other companies charge. The team over the four days of packing and moving (Callum, James, Lee, Geoff and Marc) were really customer focused and a worked so well as a team. They took the stress out of the move and were really pleasant. I would recommend them over any other removal company I have used in the past.
Customer in North Yorkshire Posted on 29/10/2024 , work completed 11/10/2024
The trader replied (on 01/11/2024)
Thank you for your kind words! We're delighted that our team made your move stress-free and pleasant. Your recommendation means a lot to us, and we're grateful for your trust in our services.
Fantastic service
Customer Service
Quality
Value
The Move On team were fantastic. Rich was so helpful & flexible & a rather complicated move was sorted without fuss. The team were very professional, careful and a delight to have doing our move. Thanks loads guys
Customer in Warwickshire Posted on 25/10/2024 , work completed 31/05/2024
Fantastic experience
Customer Service
Quality
Value
We chose MoveOn due to the excellent reviews. From the very first visit when Rich came to quote for the move I felt confident they were as professional as the reviews suggested. The whole experience throughout was professional. Then when discussing move dates and needing some flexibility etc Jo in the office was fantastic. Over the two days of the move we had a great team of guys. I can't praise them highly enough. The team leader Joe and his team were all completely professional, friendly and made the whole experience of moving so much less stressful. Everything was packed professionally and nothing was damaged. Before they left Joe walked around the new house with us checking everything was as it should be. I highly recommend Move On, a really great company. A proper family company. Mike and Lou
Customer in Somerset Posted on 25/10/2024 , work completed 22/10/2024
The trader replied (on 25/10/2024)
Thank you so much for sharing your positive experience with us! We're thrilled that our team made your move stress-free and that you felt well taken care of. Your recommendation means a lot to us.
This is an excellent customer orientated company. I found I could totally rely on them the times I have used them.
Customer Service
Quality
Value
Moving and storing ones personal possessions is so very important. I have found this company excellent with a personal service from the senior management to the brilliant staff on the ground. Thank you Jo, all the plaudits you have received are well earned.
Customer in Gloucestershire Posted on 11/10/2024 , work completed 01/10/2024
The trader replied (on 18/10/2024)
Thank you! We’re thrilled to hear you felt valued by our team. Your satisfaction is our top priority, and we look forward to serving you again!
Great team, efficient and friendly movers
Customer Service
Quality
Value
We recently used Move On Removals for two moves: first from our home to storage, and then from storage to our new house. They were fantastic throughout the entire process. The office team was incredibly organized, responding to emails promptly, politely, and always with a helpful attitude. Callum led the moving team, coordinating everything seamlessly. The team worked efficiently and with great care, and it was clear they knew each other well, which created a positive, upbeat atmosphere during the move. They took excellent care of our belongings and were always willing to assist with anything we needed. After moving us into our new home, they genuinely seemed happy for us and, even after a long day, cheerfully helped us place a few extra items where we wanted them. We’ve used Move On Removals multiple times over the years, and we completely trust them to do an exceptional job every time. We highly recommend the team—every interaction with them has been outstanding.
Customer in Bristol City Posted on 11/10/2024 , work completed 11/09/2024
The trader replied (on 18/10/2024)
Thank you for your detailed review and continued trust in us. We're delighted to hear about your positive experiences with our team. We'll make sure to share your kind words with Callum and the team. Enjoy your new home!
Amazing service….again
Customer Service
Quality
Value
We recently had to move at quite short notice. We had used Move On Removals before and really wanted to use them again. Jo at the office bent over backwards to get our preferred date booked in despite the short notice. Once again Rich and the team were professional, courteous and friendly throughout the whole move and made the whole thing completely stress free. Fantastic service from start to finish. Thanks guys
Customer in Bristol City Posted on 05/10/2024 , work completed 03/10/2024
The trader replied (on 11/10/2024)
Thank you! We're delighted to hear Jo, Rich, and the team made your move stress-free and accommodated your preferred date. We look forward to helping you again in the future!
10/10
Customer Service
Quality
Value
Absolutely AMAZING service! Right from the get go with Jo and then Rich coming out to my house to do the survey! So kind and professional and they Absolutely went above and beyond. I had James and Marc come out to do my removals and they were 10/10! Nothing was to big or small for them! They were so professional and made sure that all of my furniture was properly packaged and stored once we got to the storage facility! They took time and care and I honestly cannot thank them enough. I would 1 billion percent be using them again to take removal my items out of storage to my new property. I highly recommend them, please do not hesitate to contact them. They work to get the best for the customer. Thank you Jo, Rich, James & Marc! 10/10 🌟
Customer in Bristol City Posted on 12/09/2024 , work completed 12/09/2024
The trader replied (on 20/09/2024)
Thank you for your kind words! We're thrilled to hear that Jo, Rich, James, and Marc provided such exceptional service. We're here to make every move seamless and stress-free. Looking forward to assisting you with the next move!
Outstanding Team
Customer Service
Quality
Value
This is a team that goes over and above to make sure everything runs smoothly. We couldn't have been more pleased or felt more safe and looked after than with Richard, Joe and the team. Jo in the office was a constant support during the never ending exchange period during several different buyers over a year!!!! I can't recommend this company highly enough, they take pride in their work and really look after the customer. I just want to say thank you for your compassion, good humor and efficiency! This 5 star review is fully deserved!!!!
Customer in Gloucestershire Posted on 11/09/2024 , work completed 02/09/2024
The trader replied (on 20/09/2024)
Thank you for your kind words! We're thrilled to hear that Jo, Rich, James, and Marc provided such exceptional service. We're here to make every move seamless and stress-free. Looking forward to assisting you with the next move!