Endorsed by Which?

Moving Mountains Removals Limited

5.0

75 Reviews

Opening Hours
Today - 09:30–17:00
  • Monday 09:30–17:00
  • Tuesday 09:30–17:00
  • Wednesday 09:30–17:00
  • Thursday 09:30–17:00
  • Friday 09:30–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2019

About

We are a removal company with 13 years of experience and expertise.

We position ourselves as environmentally friendly company. We reuse and recycle as much as possible to save real mountains on this planet, not to create the landfill ones.

Moving Mountains provides a wide range of services such as small and large scale removals, domestic and commercial clearances, packing services and storage. We don’t just stop there, we listen to all our customers and their specific needs and help them wherever we can. Therefore we are looking into each customer’s needs separately, starting from small one-of-jobs to large business solutions.

To get the right answer to your query, give as a call on 0203 488 2208 or drop us a line at info@wemovemountains.co.uk.

What we do

  • Removals

    • Home removals
    • Storage services
    • International removals

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
75 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Absolute Wizards
Customer Service
Quality
Value
Couldn't be happier with the service received. Inquired about moving a large sofa bed up an extremely narrow set of stairs and received a very fair quote and a call out the next working day. One trader had already failed to move this so I was close to giving up hope, but the guys from Moving Mountains solved the issue with some impressive problem solving skills on the spot. Made it look easy which is the sign of some quality professionals. Will definitely be returning to them in the future.
Customer in Greater London Posted on 26/03/2024 , work completed 25/03/2024
professional and stress free moving experience
Customer Service
Quality
Value
Tom and his team were absolutely excellent. I would unhesitatingly recommend them. They arrived the day before our move and packed our belongings with the minimum of fuss, and were professional and accommodating. The move itself was also very smooth. They arrived exactly as arranged, and moved everything calmly and smoothly, and could not have been more helpful. Pricing was clear and Zane in the office was very helpful. The team were absolutely lovely when I (very annoyingly) asked them to move a chest of drawers into a difficult spot downstairs, and then changed my mind and asked them to take it away again - they were nothing but helpful. The concierge at the building where we were moving from (who has overseen many, many moves from and into the building) commented that they were the most polite removal team he had ever come across. We had a bad moving experience a couple of years previously, and are so glad that we went with a Which trusted trader this time. thank you very much to Tom and the team!
Customer in Greater London Posted on 17/03/2024 , work completed 29/02/2024
Really fantastic company - perfect service
Customer Service
Quality
Value
I had to move out of my flat on the second floor of the house to have some building work done, and used Moving Mountains to remove and store the contents. In the end, the building work lasted five months (it should have been two). The team at Moving Mountains was fantastic from start to finish. Zane in the office was responsive, helpful and reassuring - always swift to respond and providing clear answers when I needed them. The original quote was based on a video I took of the flat and was very reasonable. I had to keep extending the storage and it was also very reasonable to do so. In terms of the moves out and then back, Tom, Anton, Ganesh and Jacob were just fabulous - they packed everything up and moved the lot, and then brought it all back again. And it really was everything - television, big furniture, kitchen stuff etc. And nothing was damaged - it had all been packed and handled with the greatest of care. I hope I don’t have to move again but I will be recommending Moving Mountains to anyone else who does.
Customer in Greater London Posted on 27/02/2024 , work completed 23/02/2024
An incredible office move!
Customer Service
Quality
Value
Moving Mountains helped us move in November, and I am pleased to say that their team were incredibly professional, friendly and efficient. Their admin and removals team were a pleasure to deal with, before, during and after the move and I will certainly be returning to them for any other removals requirements in the future. Thanks again to the entire MM team!
Customer in Greater London Posted on 22/12/2023 , work completed 24/11/2023
A five Star Service
Customer Service
Quality
Value
As others have written, the service was brilliant from start to finish. The first moment I met Tom I understood that he was serious in understanding my needs. I am a 76 year old widow downsizing house after 36 happy years and needed a lot of guidance and help which was provided at each step by the incredibly patient, efficient and caring Zane at the other end of the phone. The quote I received after having contacted several other moving companies was the most reasonable and transparent. Everything was itemised and explained simply and rationally. No loop holes for extras to be added on at the last minute. The rest of the team who packed one day before the moving day and then managed to store everything into a double garage space as if by magic, were awe inspiring. Friendly, hard working and always re-assuring. I'd give this company 7 stars if you had that category!
Customer in Surrey Posted on 15/10/2023 , work completed 29/09/2023
great service from start to finish
Customer Service
Quality
Value
I was relocating from Kingston-upon-Thames to Scotland. This involved not only removals but also storage of my possessions until I found my new home. From start to finish my contact with Moving Mountains took place over the course of 7 months. From my first enquiry, to providing quotes, organising the removal of unwanted items, storage and removals the service was excellent. The quote was clear and comprehensive and any queries were replied to promptly - great customer service. On moving days everything went very smoothly and potentially stressful experiences were avoided. I am very grateful to Tom and the team for providing such a professional, efficient and friendly service.
Customer in Midlothian Posted on 04/08/2023 , work completed 04/07/2023
Great service, really know what they're doing
Customer Service
Quality
Value
From the first visit to the completion of the job, this house moving company was thorough, knowledgeable and helpful. We approached 3 companies and Moving Mountains were our preferred option from the outset as they really seemed to know what they were doing and took time to ascertain what we needed. The admin person at their office was very helpful both on the phone and email while we had some toing and froing about dates, and then with keeping us informed or answering queries leading up to the move date. Packing team did a really thorough job; items which we were not taking to the new place were cleared efficiently the day before the move; and the move day itself went very smoothly. The office contacted us shortly afterwards to check that everything had gone OK before submitting an invoice for the balance. The whole operation was everything we needed in a house moving service, which can be a pretty stressful time and you really appreciate suppliers you can rely on. Highly recommended.
Customer in Warwickshire Posted on 06/07/2023 , work completed 20/06/2023
Very professional but friendly service
Customer Service
Quality
Value
We were lucky we managed to book Moving Mountains at short notice. Tom and his team did a great job, they were very efficient, polite, and careful with our possessions. All very friendly guys. Everything was done in time within a tight schedule and they were able to accommodate all our requirements. Tom clearly runs this outfit very well. They were a pleasure to use, and Zane's administration was also efficient.
Customer in Hertfordshire Posted on 18/06/2023 , work completed 18/05/2023
Tom and his team made sure the move went as well as we possibly could have dreamed of
Customer Service
Quality
Value
Tom and his team were efficient, friendly and reliable. They were thorough making sure our belongings were safely managed from start to finish. Their service is also great value for money and we couldn’t recommend them highly enough.
Customer in Surrey Posted on 02/06/2023 , work completed 24/05/2023
Excellent service
Customer Service
Quality
Value
Dealing with Moving Mountains was amazing. From the initial contact with Zane up to them leaving on the moving in day they were brilliant. Tom and Ganesh arrived on time on the packing day and were very efficient, asking us questions as they went. Very polite and courteous at all times. On moving day 4 of them arrived, again on time and took all the stress off us as they set about their task. Even when things would not go down our very tight stairway, Tom somehow found a solution. We got the keys to our new home at 11:30 and everything went very smoothly. I cannot recommend Moving Mountains enough. An easy set of 5 stars! Thank you all so much.
Customer in Greater London Posted on 17/04/2023 , work completed 24/03/2023
Excellent service from start to finish
Customer Service
Quality
Value
Heartfelt gratitude and thanks to Tom Sulca and the entire team for helping me with my house move. Thorough professionals and an incredibly helpful team with unparalleled customer service. Right from making an enquiry about the services being offered, Zane was following up to ensure everything is in order. The team provided all the boxes and packing materials and offered a white glove service. I did not have to lift a finger and the whole move was orchestrated without any glitch. Tom, Zane and team - many thanks to you all for helping me with a seamless and glitch free house move.
Customer in Greater London Posted on 22/03/2023 , work completed 18/03/2023
Moving and Storage
Customer Service
Quality
Value
My involvement with Moving Mountains has been over the course of a year - from the day that Tom came around to assess moving, through to storing my belongings for 11 months, and finally moving them into my new home. It was brilliant to have Tom as the central link in every stage of the move itself - he was present every day of both moves, packing efficiently, instructing his team, calmly supportive, and going above and beyond what was expected. And Zane as the administrative contact throughout the year has been invaluable, keeping in regular contact and giving clarity on the whole process from start to finish, including clear financial breakdowns. I have been so impressed with the removal teams' efficiency, calmness, energy, unity and miracle-working in terms of finding a way to get a large piano out of an awkward room layout, and getting furniture into very tight spaces! I am also impressed with the company's support for the Tearfund charity, their thoughtful website 'We stand with Ukraine' logo, and their aim to reuse and recycle packaging as much as possible. Moving Mountains made everything run smoothly at a time of significant change in life, and I highly recommend their services.
Customer in Wiltshire Posted on 04/03/2023 , work completed 04/02/2023
Fantastic removal company. Highly recommended
Customer Service
Quality
Value
After a bereavement, I had to move all my belongings from London to Scotland. The prospect was stressful, not having moved house in nearly 20 years. I chose Moving Mountains because of their glowing reviews on Which? but even so wondered whether a removal company really could be that good. On the basis of my experience, they certainly are. From the initial contact to the aftercare, I have rarely experienced such superb customer service from any company, let alone a removal company. In setting up the move, there was no rush or hassle, and when I constantly changed my mind about the volume of stuff I needed moved, there was complete understanding, and the quote was duly adjusted. On packing day, Tom and his team took care of everything. No detail too small. Always polite and helpful and smiling with a can-do attitude. They asked questions I never thought of, to make sure everything was perfect. Everything wrapped and boxed, boxes clearly labelled. The following working day they loaded two vans, again, taking great care with items big and small. And today they delivered all my things, checking where I wanted everything, building a bed and tables... checking constantly that things were they way I needed. Tom and his team were not only superb at the physical business of packing, moving and unpacking...but their friendly attitude also made a huge difference. Even when I kept changing my mind about where things should go, they did not flinch. Worth every penny. Brilliant company.
Customer in Angus Council Posted on 24/01/2023 , work completed 24/01/2023
Fantastic moving experience
Customer Service
Quality
Value
Was recommended to use Moving Mountains and have already recommended them on! Their team of 4 guys turned up promptly, assessed the rooms and furniture as already quoted for, and quickly and carefully dismantled furniture, removed, and reassembled smoothly within the day and quoted timescale. Very friendly and helpful team, a pleasure to work with. Highly recommended, will use them again.
Customer in Greater London Posted on 21/01/2023 , work completed 19/01/2023
Property relocation from Epsom in Surrey to Suffolk
Customer Service
Quality
Value
The service received from all the team at Moving Mountains has been first-rate throughout the whole process. Zane promptly replied to our queries and provided a clear and comprehensive quote. We had quite a lot of stuff to move from Epsom to Suffolk. Tom and the team of packers and movers were brilliant. Stuff from the garage & loft was packed up a week before the move and taken into storage. Tom, Ganesh and Elvis did an excellent job in packing up breakables & small items. There were also some pretty heavy items to move - three large filing cabinets and a cross-trainer machine. All moved to our new house without any issues or problems. Furniture which was dismantled was all put back together at the new property. Communication from Zane and Tom throughout was excellent - e.g. texting in advance to say when delivery of stored items was due to happen. Both my wife and I would like to thank Tom and his team for the very efficient, speedy and cheerful way they went about the move. They made a potentially stressful process go very smoothly.
Customer in Surrey Posted on 12/12/2022 , work completed 06/12/2022
Efficient and good value for money
Customer Service
Quality
Value
I decided to use Moving Mountains on the recommendation of family members that had used their service. I opted for the packing service, which was definitely great value for money. All items were packed professionally and nothing was damaged. I liked their environmental credentials and opted to use second hand boxes for a reduced cost. After disassembling my furniture, they then made sure I was happy with where it was placed and reassembled everything in my new property. All boxes were placed in rooms of my request as well. All in all I was very happy with the service and wouldn’t hesitate using them again for my next move.
Customer in Hampshire Posted on 01/12/2022 , work completed 23/11/2022
Top class service
Customer Service
Quality
Value
This was our fourth move in less than 6 years and was by far the best experience we've had. Tom and the team were polite, professional and very friendly, helping keep us calm despite the stress of the move. Everything was handled with the utmost care and we were delighted with the service we received. We would not hesitate to recommend Moving Mountains to anyone moving in or out of the New Malden area.
Customer in Greater London Posted on 14/09/2022 , work completed 03/09/2022
Friendly, efficient movers
Customer Service
Quality
Value
This is our second time using Moving Mountains and both times they made a move stress free. They were friendly throughout and dealt with our piles of boxes and furniture carefully. Everything went exactly according to plan. In addition, they were good value for money. I got a couple of quotes and Moving Mountains was the best.
Customer in County Durham Posted on 08/09/2022 , work completed 01/09/2022
Amazing! 10/10
Customer Service
Quality
Value
Tom and his team were amazing. They made moving across the country look easy. The move could not have gone smoother. I would highly recommend Moving Mountains and would definitely use them again.
Customer in West Midlands Posted on 07/07/2022 , work completed 05/07/2022
An Excellent Moving Company
Customer Service
Quality
Value
We needed a moving company to pack, move and 75% of our house contents during a renovation and then return them around 6 months later. I looked at 3 moving companies and decided on Moving Mountains. I found Tom and Zane to be very reliable and a pleasure to deal with. Also found their rates to be competitive. I would definitely use this company again and would recommend to all our friends and relatives.
Soyun in Greater London Posted on 27/06/2022 , work completed 20/06/2022
Moving made easy with Moving Mountains was a breeze!
Customer Service
Quality
Value
We chose Moving Mountains because we like to support local and small business. Also they were recommended by Which. From the moment we contacted them we felt at ease and in good hands. Zane was very helpful and made the whole process calming. Tom visited the same day and a quote was emailed which we felt was reasonable going from KT3 to Winchester. Tom came with Andre, Anton and Peter on the day promptly and they were polite, fast working and efficient. The other end was also made easy by them No breakages and all in all they were brilliant. So yes we would highly recommend them.
Customer in Hampshire Posted on 07/06/2022 , work completed 06/06/2022
If Carlsberg did Removals Companies....
Customer Service
Quality
Value
Moving house is widely believed to be one of the most stressful experiences you can ever go through, and our own experiences of previous moves made for a sense of genuine foreboding as we began the search for a removals firm to help us move 60 miles from Surrey to Kent. After finding Moving Mountains on the Which website, I can honestly say that we hit the jackpot - they were superb from start to finish. From the initial contact with Zane, who was friendly, helpful, informative and efficient in equal measure, to Tom, Andre, Chris and Anton who conducted the move on a hot Saturday in May, everything went better than we could have ever imagined. I have nothing but positive things to say about this company: they clearly take pride in the work they do, and perform like a well-oiled machine. As the old Carlsberg adverts would say, "If Carlsberg did Removals companies....", Moving Mountains would be that company! I have already recommended them to friends who are moving soon, and for anyone reading this review, I would thoroughly recommend that you make Moving Mountains your first port of call. Zane, Tom, Andre, Chris & Anton, thank you for making our move a positive, stress-free experience, and for keeping a smile on your faces throughout, even though we weren't entirely packed when you first arrived!! If and when we next move, we will definitely be using Moving Mountains! Keep up the fantastic work, you are definitely the new benchmark for a first-class removals service.
Customer in Kent Posted on 29/05/2022 , work completed 14/05/2022
A perfect move from London to Wales and even during a storm.
Customer Service
Quality
Value
In December I was making a major two hundred and fifty mile move from a three-bed flat in London to a three-bed bungalow in West Wales. Prior to the move I received many leaflets in the post from removal companies and was quite daunted about which company to choose. I decided to see what removal companies Which recommended, and I am so pleased that I did. I read all the reviews for the local companies on the Which website and made my final selection to get quotes. Of all the companies Moving Mountains Removals impressed me the most in terms of professionalism, communication, approachability and price. The admin side was superb; from the first email to deposit to the final payment. The site visit was professional yet friendly and on the day itself, the boys arrived punctually, worked incredibly hard and suffered inclement weather but were an absolute joy to be around. This was a two-day job and so my furniture was delivered in Wales the following morning just as Storm Bara hit. Absolutely soaked themselves, they endeavoured to make sure my furniture remained dry and each piece was looked after and carefully taken into my new home and placed where it was meant to be. In conclusion, I thoroughly recommend this company to anyone and would have no hesitation in using them again. Five stars all the way and one hundred percent satisfaction from me.
Bettina in Pembrokeshire Posted on 14/01/2022 , work completed 06/12/2021
House move in December 2021
Customer Service
Quality
Value
We had gold star service from all the team at Moving Mountains. We were downsizing from a townhouse to an apartment and moving just before Christmas with some last-minute delays in the exchange and completion dates. We were particularly grateful for the kindness and understanding of all the team to our particular needs as ‘Senior’ clients as we tried to navigate the challenges of moving at this time of year and at our age. The whole process of packing and moving was a good experience and certainly matched the best practice of any of our previous moves. With outstanding service and a more than reasonable price I am very pleased to recommend Moving Mountains without reservation and to thank the whole team for their support.
Customer in Surrey Posted on 05/01/2022 , work completed 10/12/2021
Great service completed safely & quickly
Customer Service
Quality
Value
We first contacted We Move Mountains in early 2021 to help our house move and storage. We were slightly unusual in that we needed the majority of stuff to go into storage but some to be moved to a temporary house as our main house would not be ready till December 2021. From our first discussion with Zane in the office, everything moved very seamlessly with clarity on costs for the exact services that we were requiring as well as them fitting in with the different facets of our move and providing us with a storage facility for our needs. For our move, Tom led his team brilliantly throughout, turning up on time and loading and packing all the stuff we had into their vans over a couple of days. We ended up not needing one part of the move which they kindly refunded us for, which they did not need to do but a sign of the brilliant service they gave throughout. All of our stuff was handled securely and safely throughout. Once the initial move was done, our storage facility was confirmed and invoiced through We Move Mountains monthly. When it came time to move into our new house, Zane handled all the organising brilliantly and also set up an unpacking service for us. On the days of the move, all the timings were clearly given and Tom, James & Henry then handled everything for us over two days, providing great service and finishing early. Again, they treated everything safely and securely, responded to whatever we required and refunded the time we did not use. Amazing service!
Customer in Greater London Posted on 29/12/2021 , work completed 22/12/2021
Beyond Amazing
Customer Service
Quality
Value
Moving Mountains is beyond amazing. They agreed to do our move on super short notice. The booking process was clear and friendly. The team were completely professional and polite throughout the process - planning, packing, loading and unloading. They were respectful and worked with us to understand which things went to storage and which to the new house. They were always patient and hard-working, dealing with a stressful situation yet remaining calm as zen monks. Tricky corners and awkward curves were negotiated with collaboration and an expert sense of space. The team went over and above for us, collecting our new keys in a last-minute crunch and never losing their sense of humour, even when unloading in heavy rain. We would recommend Moving Mountains to anyone.
Customer in Bristol City Posted on 19/10/2021 , work completed 28/09/2021
Superb removal experience
Customer Service
Quality
Value
Moving Mountains were super organised from the moment I contacted them for a quote through to completion of the work. Zane organised everything efficiently, they addressed all my queries, and communications were excellent throughout. On the day of the move they turned up on time and were reliable and professional in loading up, transporting and unpacking. Overall this helped to massively reduce the stress of the move. If I ever need to move again I would use them if at all possible.
Customer in West Yorkshire Posted on 30/08/2021 , work completed 27/08/2021
Great team, flexible, helpful and quicker than expected
Customer Service
Quality
Value
We move mountains were excellent. Communication was really easy via email, phone and WhatsApp. Invoicing was really straightforward. No hidden insurance charges or anything else. They were also really upfront about being flexible. We weren't sure if we were going to need storage for example. It turned out we didn't. thee am were faster than expected and didn't have to travel as far. Without me asking, my invoice was reduced significantly. I would highly recommend We move mountains. Great people.
James in Greater London Posted on 21/07/2021 , work completed 15/07/2021
Excelllent
Customer Service
Quality
Value
It was a pleasure to work with them from start to finish. Everything was made easy. I wouldn't hesitate to recommend them or use them again. The whole team were honestly everything you'd need during a super stressful time. Nothing I could fault from organisation to actually moving the furniture. I can't imagine how anyone wouldn't have a positive experience with them. Thanks, Zane, Elvis and Tom!
Customer in Greater London Posted on 19/07/2021 , work completed 12/07/2021
Reliable, Reasonable and Recycle!
Customer Service
Quality
Value
I Had a great experience using Moving Mountains. I have never used packers and movers before but it really was worth every penny, and recycled cardboard box! Zane my first point of contact, she explained the whole process to me and was always available with answers to my questions, she made me feel confident I had made the right choice. On the day of the move Tom and his team arrived exactly on time, they packed up my flat quickly and also collected items from a storage unit. They handled everything with care as if it were their own. Certain items had to be dismantled and were reassembled in the new property. The whole process took less time than I expected. I have now unpacked and all the boxes which have been collected by Tom to be recycled, this made by bill even cheaper. I would highly recommend them for your next move. Thank you to Zane, Tom and the whole team for making the move stress free.
Customer in Greater London Posted on 08/07/2021 , work completed 26/06/2021
Stress free move
Customer Service
Quality
Value
Moving Mountains were efficient and professional from start to finish. A very thorough inspection pre move ensured the quote was accurate and there were plenty of boxes . Everything was beautifully packed, zero breakage and thoughtfully placed upon arrival in the new property. The moving team were incredibly helpful, courteous and friendly; it really made a huge difference on such a stressful day. Zane was very accommodating, considering how busy the end of June was for all movers, she still managed to accommodate me even when my date changed at the last minute. Thank you all so much!
Customer in Greater London Posted on 01/07/2021 , work completed 30/06/2021
We Move Mountains review - Brilliant!
Customer Service
Quality
Value
I can’t thank these guys enough. I contacted asking for a quote, sent a quick walkthrough video of our property and within a few days we received a very competitive quote. Before accepting we had a few conveyancing issues but thankfully Zane had plenty patience and flexibility for us. On moving day the guys arrived bang on time. The weather was atrocious however they placed protective covering throughout our flat to keep it as clean as possible. They made short work of our belongings, swiftly and professionally loading our things. We had an unexpected issue whereby a door and door frame needed to be removed for access. Taking it in their stride they had the door off in about 5mins. We would have panicked, caused damage and no doubt made a huge mess but they have the expertise to conduct such work safely and all without extra charge! The guys on the day were thoroughly professional, prompt, have a can do - common sense approach who can problem solve on the go and were good humoured. An absolute pleasure having these guys help us move and I would throughly recommend this company. I can’t thank Zane, Tom and the team enough. The whole selling/buying experience has been stressful enough but these guys ensured move day was stress free. If we ever move again we wouldn’t go anywhere else. Thank you!
Customer in Greater London Posted on 19/06/2021 , work completed 18/06/2021
Fantastic, reliable movers
Customer Service
Quality
Value
We have used Moving Mountains Removals. 3 times and also recommended them to our son! The family owned company is run by a husband and wife supported by a reliable and willing team. They arrive when they say they will, work very hard, always cheerful and always prepared to do whatever it takes! Planning and organisational skills are amazing. Can’t speak highly enough!
Jacqueline in Greater London Posted on 06/05/2021 , work completed 27/04/2021
Friendly, speedy, brilliant service
Customer Service
Quality
Value
Moving Mountains were quick to respond to queries and gave a very reasonable quote for the full packing service including furniture being taken down and put back up. Zane was really friendly and helpful throughout, even arranging the parking permits for us in our street. The team arrived promptly and completed packing down by 2pm. On the day of the move 4 guys were very quick to get everything out and into the van, they put the stuff up in our new house so quickly without any mess and were done by around 3pm. We would definitely recommend MM and would use them again for sure.
Dan in Greater London Posted on 06/05/2021 , work completed 29/04/2021
Wonderful moving service!
Customer Service
Quality
Value
I cannot rate this company highly enough. My recent large house move from London to Brighton had been plagued by issues. However, Moving Mountains restored my faith in people. From the initial contact, Zane was professional but also kind and helpful. The quote was also very competitive. And on the day Tom and his team of guys were all kind, friendly, fast, efficient and made me feel calm about the move. Not one item was broken and no walls or doorways were damaged. They cleared my 5 bed house in 2.5 hours and put all boxes and built furniture in all the new rooms in the new house in 2 hours. They even moved a couple of items when I changed my mind about which room I wanted them in. They really are a 5 star service in every way.
Brigitte in Brighton and Hove Posted on 29/04/2021 , work completed 20/04/2021
The best removal company I've ever used.
Customer Service
Quality
Value
The best removal company I've ever used. We needed to move our 4 bedroom house in April. Efficient and fast reply to emails and easy process, great price, boxes delivered with plenty of wrapping. The guys on the day were amazing. Very friendly, helpful and fast at packing the vans. Anything that needed dismantling was completed perfectly with no fuss and reassembled. Boxes were collected the week after. I would not hesitate to recommend them to anyone and in fact, I have been!
Sophie in Greater London Posted on 28/04/2021 , work completed 17/04/2021
Moving Mountains better than Hercules
Customer Service
Quality
Value
Moving Mountains dealt graciously, accurately, and kindly with a quote for our household move from Wiltshire to London. They were on time, kept me updated, expressed only mild concern when I was 40 minutes late meeting them. They delivered a complex set of furniture and art, extracting a set of moth-riddled chairs, whilst protecting the rest of the load. It was a gruelling dry hot day, yet they worked without one single complaint. No whining or blaming others, though they made not a single mistake or mark. They worked steadily, tirelessly, yet took care of themselves by drinking water on a sweltering day. Consistently they asked me where I wanted things placed and carefully checked it was just so. They carried out cardboard boxes as our friends and family emptied them like gannets. Tom had a bag of tools to reassemble beds, hang cordless vacuum, fix loose handles. Hermione Grainger would be envious of this handy bag. Zane processed paperwork to ensure we had an insured, accurate contract. Her aftercare call was marked by her typical close listening, and confirming what we agreed. Moving Mountains understands that house moves involve wallops of cash flow. They invoiced me the second half of the fees two weeks after our move. Moving Mountains offered the most competitive rates I found in 20 years in the UK, US, Europe. This business is a treasure. You do not need a mythical hero or a magical wand to move safely.
Serena in Greater London Posted on 27/04/2021 , work completed 16/04/2021
so impressed
Customer Service
Quality
Value
From initial contact, to the phone call checking to see whether we had settled in ok, I have nothing but praise for Zane and Moving Mountains. Tom and the crew were courteous and so helpful, I couldn't have asked for more!
Etta in Greater London Posted on 12/04/2021 , work completed 29/03/2021
Recommended removal company
Customer Service
Quality
Value
Zane and his team were excellent throughout from providing the initial quote through to the moving day itself. Communication was excellent and I always felt like everything was in hand and taken care of. On the day, Tom and team were brilliant. All items were packed, moved and delivered with care including some of my most treasured items: a record player, vinyl collection, an electric piano, a handmade guitar and around 20 houseplants! Would highly recommend.
Customer in Greater London Posted on 19/03/2021 , work completed 16/03/2021
Fantastic service
Customer Service
Quality
Value
Our first phone contact with Zane in the office set the tone for the whole move. Zane was super-efficient, friendly, always calm and flexible when our arrangements were in flux, and generally inspired confidence, which it turned out was well-placed. We were moving out of London after 24 years in the same large house, so we were quite nervous about the upheaval, but the team made everything work smoothly. Packing materials were delivered exactly when they were promised, we were given good advice on how to pack the items we were packing ourselves, which were mainly books, and Tom and his team arrived on time to do an excellent job over two days packing the rest, and clearing the items we needed to dispose of. The whole team, were unfailingly polite and helpful both during the packing and on the day of the move which happened without incident in a snowstorm. Nothing seemed to be too much trouble, even when we were changing our minds about where heavy pieces of furniture needed to go. I don't normally leave reviews but these guys really deserve credit for a first-rate service throughout, including to the follow-up call the day afterwards to check whether everything was ok. We didn't get any other estimates so I can't comment on whether they were competitive, but their estimate seemed reasonable and we were billed exactly as per the agreement.
Customer in Windsor and Maidenhead Posted on 24/02/2021 , work completed 09/02/2021
Highly recommended!
Customer Service
Quality
Value
I'm so delighted to have found Moving Mountains (through the Which? Trusted Trader list). Their quote for packing and moving was quite a bit more reasonable than that of several other companies I contacted, and their service was first-rate. All communication ahead of the move was prompt and helpful, and the team on the day did a wonderful job. They arrived exactly at 8 am, packed and loaded everything from our one-bed flat in less than 3 hours, and had everything unloaded at our new house in less than an hour. Everything was very carefully packed, including all fragile items. We were also offered the opportunity to use second-hand boxes, which saved us even more money and was also more environmentally friendly. I will be recommending them to everyone I know.
Customer in Greater London Posted on 17/02/2021 , work completed 12/02/2021
Excellent, professional removal service
Customer Service
Quality
Value
Moving Mountains were fantastic when they moved my family in January. They were responsive and clear, and the price they quoted beat several other companies we asked. On the day Tom and Javier were polite, professional and efficient. They moved all our items with great care. They also respected social distancing for Covid. I will use again and would recommend.
Customer in Greater London Posted on 19/01/2021 , work completed 18/01/2021
Amazing service, lovely people
Customer Service
Quality
Value
We chose We Move Mountains for our house move over better-known local companies after seeing a recommendation on a popular neighbourhood Facebook page. Their prices seemed more reasonable and their availability proved to be better than other companies we tried. It was such a great choice! On the administrative side, Zane was wonderful - always helpful and responsive. And when the packing and moving days came, Tom and his team were a pleasure to work with. The job was completed calmly, quickly and professionally. Clearly this is a team that respects each other, their work and their clients. Highly recommended.
Customer in Greater London Posted on 29/12/2020 , work completed 27/11/2020
Consummate Professionals
Customer Service
Quality
Value
The team did a fantastic job despite a terribly wet day, superb in their organisation and execution of the move. Polite, sensitive to any mess and perfect down to the last detail. Highly recommend. Jon
Customer in Greater London Posted on 11/12/2020 , work completed 03/12/2020
Best move ever
Customer Service
Quality
Value
Move Mountains took care of my move from Chiswick to Germany. They packed the boxes, dismantled the furniture brought it over to my new home. Everything was perfect. This is my 4th move with the help of a removal company and Move Mountains is just exceptional and the price is very very at the lower end. I’m recommend this team to everyone who is looking for a professional team for relocation support
Customer in Greater London Posted on 18/11/2020 , work completed 05/11/2020
Great service from start to finish
Customer Service
Quality
Value
All of the team at Moving Mountains provided a very efficient and professional service from the initial quote to the day of the move. All of the staff, from Zane on the organisation side to the crew on the day were great. On move day they all worked really quickly and carefully dismantled and reassembled some tricky bits of furniture. I would have no hesitation in recommending them. They ensured a very stressful day went as well as we could have hoped particularly considering we were moving nearly 40 miles away. Special mention to Andy who helped us with the packing and on the day. He's a lovely guy with an amazing work rate! Thanks to all the team.
Customer in Hampshire Posted on 22/10/2020 , work completed 25/09/2020
Highly recommend - excellent pre move communication, speedy and efficient on the day. Couldn’t have asked for more.
Customer Service
Quality
Value
We Move Mountains relocated us from Kingston to York having been the only organisation to come and view the property and contents before very competitively quoting which reassured us they would have space and accurate timings planned. Zane responded to all emails and calls promptly and with clarity and understanding of our lack of experience! We chose to pack ourselves due to having to sort belongings anyway as stuff was going in 3 different directions but we wouldn’t hesitate to suggest they would pack efficiently and carefully. They arrived as agreed at 8am and worked at such an incredible pace we were unpacking over 200 miles away by 4pm. The team were professional, courteous and helpful throughout - they dismantled and reassembled 2 beds and a dining table & patiently moved furniture when we realised we’d said the wrong location for it. We used the Which? Website to select a removal company having not moved for some years and having no personal recommendations. We would use the site again and we would definitely use We Move Mountains again.
Customer in Greater London Posted on 07/10/2020 , work completed 17/09/2020
Professional, efficient, helpful
Customer Service
Quality
Value
I recently used We Move Mountains to undertake a temporary move 200 miles north. Zane was helpful and informative for setting up the move. Tom and Cris who did the removals were efficient, hardworking and helpful. All furniture arrived without issue, undamaged and was reassembled when required and moved around when requested. This wasn't the cheapest quote I got for the move, but after comparing reviews, I decided to go with We Move Mountains. It was money well spent! After issues with much more local moves, the ease and professionalism of using this company was more than worth the slightly more expensive cost. I'll definitely use them again and would highly recommend them.
Customer in Greater London Posted on 04/10/2020 , work completed 01/10/2020
Moving Mountains - professional, efficient and friendly movers
Customer Service
Quality
Value
Moving Mountains helped us move and I cannot recommend them highly enough for their services. Even before the moving date, Zane in their office was the main point of contact in coordinating, scheduling the move and dealt with all our queries patiently and professionally. Zane was very helpful and understood the stresses involved with a house move. On the day of the move, Tom and Andy arrived exactly on time. Professional, polite, friendly, hard working guys! It was a quick turn around too, they were very organised and efficiently loaded all our belongings into their van and unloaded them into the new house into the rooms required. The one thing that stood out for us was the care they showed when moving the items/boxes. That was good customer experience. Thank you guys!
Customer in Warwickshire Posted on 12/09/2020 , work completed 01/09/2020
Efficient and courteous service
Customer Service
Quality
Value
Great communication ahead of the move. On the day the team arrived at the time agreed and moved everything quicker than i expected. They were careful moving everything - no knocks or damage. And they were helpful and pleasant throughout. Would use again
Customer in Greater London Posted on 05/09/2020 , work completed 28/08/2020
Packing and moving a service
Customer Service
Quality
Value
I cannot praise the Moving Mountains team highly enough. They have been an absolute pleasure to deal with from the outset. They have been extremely responsive and accommodating, making moving across London during a global pandemic and heatwave (and with a 3 month old baby!) completely stress-free. They moved everything without me having to even be there and accommodated a number of additional requests along the way. They also suggested that and I could save money by not using their additional services which was very honest and extremely appreciated. I cannot thank them enough. I highly recommend their services.
Customer in Greater London Posted on 13/08/2020 , work completed 21/07/2020
Incredibly professional and organised
Customer Service
Quality
Value
The Moving Mountains team were incredibly helpful and accommodating prior, during and after the move. We had a combination of relocation, clearance and scrap metal, to complicate the job, and the entire thing went seamlessly. Tom and the team were very professional and friendly and took a great deal of care to ensure that they were not disruptive to any of the surrounding businesses or residents. The billing was fair and adjusted to reflect the actual person hours that the job took. I would absolutely use them again and would recommend to them to anyone.
Customer in Greater London Posted on 12/08/2020 , work completed 06/08/2020
FANTASTIC COMPANY
Customer Service
Quality
Value
Moving Mountains supported us in moving from London to Berkshire. They could not have been better. Before the move they were helpful, came round to take photographs, understood just how much is involved in moving and just made it a pleasure to deal. Tom was great. Zane, who is in the office, has also been professional and friendly - nothing too much trouble. On 27th July Tom and 5 guys turned up. James, Chris, Andy, Elvis and Fabian. Instantly built rapport with us with just the right amount of humour. Organised and professional and friendly. It was really a pleasure to deal with such helpful people. It was also noticeable how well they worked together as a great team supporting each other throughout. Excellent. Could not recommend highly enough and would not hesitate in recommending going forward.
Customer in Greater London Posted on 30/07/2020 , work completed 27/07/2020
Fantastic movers
Customer Service
Quality
Value
Cannot fault Moves Mountains. Tom was a pleasure to deal with both in arranging our move (at short notice) and on the day. Friendly, no breakages, and no messing around on price. Straightforward and reliable. Highly recommended.
Customer in Greater London Posted on 26/05/2020 , work completed 23/05/2020
House removal - London to Sheffield
Customer Service
Quality
Value
Tom and his team helped us have a smooth move at a reasonable price. Communication was excellent from first contact and they were punctual for the original meeting to discuss a quote and also on the day of moving. They took time to pack carefully and at the destination took everything to the room it needed to go to. They went above and beyond expectations by willingly helping to move two large wardrobes upstairs that had not formed part of the move and so were not really their responsibility. They were friendly and helpful throughout and we definitely recommend them.
Customer in Greater London Posted on 22/02/2020 , work completed 05/02/2020
Faultless service
Customer Service
Quality
Value
I was very impressed with all aspects of the job. Competitive quote, timely communication, arrived on time, loaded & unloaded quickly and efficiently.
Customer in Surrey Posted on 06/11/2019 , work completed 04/11/2019
Excellent!
Customer Service
Quality
Value
Moving Mountains were recommended to by my friends - who also moved from England to Germany. And I have to honestly say: every step of this was brilliant, from the first inquiry, to the home visit to asses the volume to the packaging and the actual move. I loved moving with them! Their patience and help until I had my moving plans finalized and made up my mind properly about dates and items really supported this process, moving can be so tricky, especially emotionally! So their patience really meant so much and made all the difference - plus from over the phone, over email and in person, the people working at Moving Mountains are so lovely. Tom, whom we saw the most :D, was absolutely brilliant. I will 100% recommend Moving Mountains and will use them again too!
Customer in Greater London Posted on 25/10/2019 , work completed 22/10/2019
Good people
Customer Service
Quality
Value
Moved us from a flat to a nearby house. Very efficient. Good to deal with. Polite and pleasant. Would definitely use them again.
Customer in Greater London Posted on 22/09/2019 , work completed 18/09/2019
Fast, careful, thorough and friendly
Customer Service
Quality
Value
We hired Moving Mountains to do a full packing service plus removal. They responded quickly to all of our questions during the entire process, and gave us a super reasonable quote, which ended up matching the final invoice. The Moving Mountains team were calm, efficient and made this experience much less stressful than we had anticipated, particularly when Hackney Council messed up our parking suspension.
Customer in Greater London Posted on 12/09/2019 , work completed 11/09/2019
Excellent movers
Customer Service
Quality
Value
Just over a week before our move, Moving Mountains were able to book us in. On the day, Tom and Mikus were extremely efficient and friendly, very careful with our stuff, and made everything go smoothly. We would happily move with them again.
Customer in Cambridgeshire Posted on 10/09/2019 , work completed 09/09/2019
An excellent team
Customer Service
Quality
Value
Moving Mountains gave us excellent service in our move from Kingston upon Thames to Gloucestershire and simultaneously to Richmond. They packed up the family home of three decades, including works of art that required special cases to be made, and moved us partly to a new house and partly to a flat. Their administration was excellent and gave a clear schedule of the work to be done and supporting information about insurance, etc. The move took four days, including packing. The team were courteous, careful and helpful beyond all expectation, yet worked very efficiently. We would recommend Moving Mountains without hesitation.
Graeme, Greater London Posted on 30/07/2019 , work completed 20/07/2019
House move - packing and moving. Excellent service, great guys, thoroughly recommend.
Customer Service
Quality
Value
Fantastic work by the team - flexible with timings, high productivity, nice guys, reasonable price. Couldn't ask for better.
Customer in Greater London Posted on 17/06/2019 , work completed 14/06/2019
Excellent moving company - Review from a delighted and loyal customer
Customer Service
Quality
Value
I have used Moving Mountains for every house/flat move I've had (4+ over the last 3 years) and have recommended them to my friends and family due to their excellent service. They are diligent in checking the parking situation near the pick up/moving location before arriving and always arrive on time, allowing you to plan your move out efficiently. They are careful, quick and know exactly how to transport delicate items. I will continue using them for as long as they offer the service. The pricing is thankfully clear unlike many other moving companies who like to add on hidden extras once the move has started.
Customer in Greater London Posted on 27/05/2019 , work completed 18/05/2019
Fantastic company
Customer Service
Quality
Value
When we were looking for a removal company I had 3 companies off the Which Trusted Traders website. Only one responded but the minute I met Tom I knew his company was perfect for us. We had to do a double move - first put our furniture into storage near our previous address and then on to our new address. Tom and his team were extremely professional and everything went like clockwork. I can't thank them enough for their services. When the time came to move from the original storage depot we trusted Tom implicitly to move everything without us having to be there. When MM arrived at the new house we still needed to put some furniture in storage, although we didn't realise this until we got to the new house, Tom and team delivered furniture to the house and then the surplus onto storage unit. I can't recommend them highly enough.
Customer in West Sussex Posted on 17/04/2019 , work completed 22/11/2018
Punctual, polite and professional ..
Customer Service
Quality
Value
Moving Mountains provided an excellent service; the removal men were punctual and friendly and they paid attention to detail, working quickly and efficiently.
Customer in Greater London Posted on 12/04/2019 , work completed 12/04/2019
Made Moving Easy
Customer Service
Quality
Value
We recently moved from a second floor flat in London to a house in Gloucestershire. We were daunted by the scale of the task but Moving Mountains made the whole process go really smoothly. Booking was straightforward - Zane was very helpful without being pushy - and the price was very reasonable. On the day, Tom and Michael arrived in good time, were really efficient and hardworking and treated our belongings with great care. They communicated clearly how everything was going to work so the whole process ran very smoothly. In summary - they were brilliant, we would happily use them again.
Customer in Gloucestershire Posted on 12/04/2019 , work completed 11/04/2019
Professional, friendly, great service
Customer Service
Quality
Value
Moving Mountains helped us move from London to Germany. They were quick to respond to emails and inquiries and accommodated all of our requests. Before the move they delivered boxes to our flat and helped us estimate how many boxes we’d need. On the moving day, Tom and Chris arrived super punctual and moved our stuff efficiently and in a short time period. The guys were professional, friendly and did an amazing job. I will absolutely recommend them!
(your username) Posted on 14/03/2019 , work completed 04/03/2019
Outstanding
Customer Service
Quality
Value
I can endorse all the previous reviews posted. Moved us out of our two bed flat after 20 years. Admin was very good from the competitive quote through to fully confirmation of the job. Punctual arrival at 8.30 onthe dot and van loaded with great care and efficiency in 90 mins. Unloaded in the West Country with equal care and patience at our indecision. Delightful people, very hard working and efficient. An outstanding service.
Customer in Somerset Posted on 25/02/2019 , work completed 23/02/2019
Friendly, Professional, efficient - Great service!
Customer Service
Quality
Value
Moving mountains helped with our move from London to France. They were very helpful in the early stages of estimating volume and giving all the relevant information. Packing material was delivered promptly and was very sturdy. They were on time and smiling on the day of the move. The lorry was packed speedily and carefully. All furniture was well protected. We then met them at our new property in France as agreed. They arrived on time (before us!) and the lorry was unpacked in a flash!!! Despite the oppressive heat!!! Nothing was broken or damaged in any way. Overall, a very friendly and professional service, done with a smile despite the heat wave. We also appreciate the fact that the company gives to charity (TEARfund). We would highly recommend Moving Mountains!
Peter Judkins Posted on 06/08/2018 , work completed 06/08/2018
Great professional and friendly service
Customer Service
Quality
Value
Moving mountains moved all of our stuff in to storage whilst we had work carried out on our house. They did a great job, were very careful, quick (without rushing) and above all professional and friendly. They did such a good job we used them to move our stuff back out of storage 3 months later!
Which? Trusted Traders Consumer Posted on 08/06/2018 , work completed 08/06/2018
Moving Mountains - professional, efficient and friendly movers
Customer Service
Quality
Value
Moving Mountains helped us move house. They arrived exactly on time, moved all our belongings into their vans, drove our belongings and us to our new property and then unloaded. They were efficient, careful and polite. Moving Mountains were also a pleasure to deal with before the moving date. They visited our property to review our belongings before giving a quote and were very helpful and professional throughout the entire process. We are recommending them to all of our friends and family looking to move.
Which? Trusted Traders Consumer Posted on 11/05/2018 , work completed 11/05/2018
great movers
Customer Service
Quality
Value
Tom and his guys were incredibly professional and friendly during our house move. They were even able to accommodate taking a van load of furniture/rubbish away from the house we moved into, as when we arrived we discovered that the vendor had not cleared it!! If you want a stress free, careful & considerate removals company, choose Moving Mountains
Which? Trusted Traders Consumer Posted on 04/05/2018 , work completed 04/05/2018
please feel free to create one
Customer Service
Quality
Value
In summer 2017, Moving Mountains had done a great job, at very competitive prices, moving my 3-bed house contents to Shurgard storage. When I next needed a mover, I new I didn't need to do research again. I invited them back to help bring my stuff from storage in London all the way to Brighton. They were punctual, considerate, self-sufficient, brilliant. And very reasonably priced, too. Their professional approach in each communication was of a kind that gives you peace of mind. Most warmly recommended.
Which? Trusted Traders Consumer Posted on 04/02/2018 , work completed 04/02/2018
Movingly to Tooting
Customer Service
Quality
Value
Tom and his guys moved us twice: once into rented accommodation and then into our new home. Both times they were excellent, they arrived on time, were conscientious, careful and managed to get a couch into a particularly awkward space. I was very pleased with the service we received and would highly recommend them.
Sarah, . Posted on 22/01/2018 , work completed 22/01/2018
Recommended removals company.
Customer Service
Quality
Value
Moving Mountains completed an international relocation in January 2018. The communication was excellent in preparation to the move and the company arrived on time. Tom and the team was extremely pleasant and easy to deal with and very careful throughout. I would strongly recommend them as a relocation company.
Which? Trusted Traders Consumer Posted on 05/01/2018 , work completed 05/01/2018