Broken boiler sorted quickly
Our boiler decided to stop working, and despite some attempts, we could not get it going. Gerard kindly popped in on the day to have a Quick Look. It needed a repair, but Gerard was able to get it going at a low level until he was able to return within a few days to fix it. He kept in touch and came on time, and sorted out the issue in a few hours. Very happy with the work done, which was completed with no fuss, and we will definitely call on Gerard in the future should we need to.
Customer in North Somerset
Posted on 15/12/2025
, work completed 11/12/2025
Recommended
Thoroughly recommended
Gerard is a friendly, knowledgeable and diligent person who will explain the job, clearly lay out options and go the extra-mile to solve the problem properly. He's conscientious and the price has always seemed fair. He installed our boiler 8 years ago and moved it into the loft. The job then was tidy and done quickly. With annual servicing, we never had any problems with it. We recently moved house and discovered the heating system didn't work, and Gerard responded quickly to inspect and repair it. Over the years he has always been happy to provide advice on issues and has just been very helpful. Just a genuinely lovely guy who's good at his job so we'd definitely recommend him.
Customer in Bristol City
Posted on 17/10/2025
, work completed 16/10/2025
Recommended
Efficient replacement of old radiators
Gerard was a most pleasant individual to work with. He discussed what were the best options for us in advance of starting the work, and kept us informed throughout the project. He turned up on time, worked very cleanly, and responded very promptly when we had a small leak to deal with. There is a most welcome 12 month warranty for the work - for added peace of mind.
Customer in North Somerset
Posted on 23/09/2025
, work completed 15/08/2025
Recommended
Considerate and well organised
Gerard identified the issues re our faulty radiator valve and returned the following week with the correct parts. After fitting the new valve without mess he checked all our other radiators were working correctly.
Customer in North Somerset
Posted on 25/02/2025
, work completed 17/02/2025
Recommended
Boiler replacement. Kind and considerate plumber.
My mum, who lives with me, has dementia, and Gerard was so careful and considerate. We discussed everything, he explained all the options of how to do the work with as little disruption as possible and put her needs first. The job itself was done quickly and efficiently, and everything was left very neat and tidy and working perfectly. I highly recommend GTI Heating, and would definitely use him again.
Customer in North Somerset
Posted on 10/12/2024
, work completed 16/08/2024
Recommended
Valve and Expansion Vessel Replacement
During a thorough inspection, Gerard identified a defective valve causing a leak from my tundish. Additionally, he noticed that the expansion tank bladders were ruptured. Gerard promptly sourced two replacements, enabling me to pick them up directly from the supplier and fitted them the next day. He is a genuine, knowledgeable, and professional individual committed to delivering excellent service. I wholeheartedly recommend him and will certainly use his services again.
Customer in North Somerset
Posted on 05/05/2024
, work completed 02/05/2024
Recommended
Great Service
Gerard arrived promptly and sorted out the problem connecting my boiler to my new broadband provider. I have used him before and his service has always been great and conducted in a very friendly manner. I thoroughly recommend GTI for all plumbing and heating issues
Customer in North Somerset
Posted on 09/08/2022
, work completed 08/08/2022
Recommended
Radiator leak fixed
Gerard was a great plumber who fixed the problem and went out of his way to make sure everything was right. I wouldn't hesitate to recommend him and he will be my first port of call if I need any other work done.
Customer in North Somerset
Posted on 04/01/2021
, work completed 23/12/2020
Recommended
Friendly efficient service
Efficient, prompt and friendly service and communication. Have used Gerard often and always found this to be the case.
Customer in North Somerset
Posted on 11/10/2020
, work completed 07/10/2020
Recommended
Oil boiler service
Worked cleanly and efficiently very experienced and knowledgable plumber. Come as across honest and open and trustworthy. Would recommend him 100%
Customer in North Somerset
Posted on 05/08/2020
, work completed 03/08/2020
Recommended
Good price and good work
Landlord gas safe certificate and boiler service. All done promptly and all issues explained. Polite and friendly.
Customer in North Somerset
Posted on 07/06/2020
, work completed 03/06/2020
Recommended
Very efficient
Gerard came within 48 hours and replaced the syphonic unit in a cistern. Very clean and efficient. What more can I say.
Customer in North Somerset
Posted on 06/02/2020
, work completed 23/01/2020
Recommended
Excellent boiler service
Gerard carried a review of my central heating boiler and made suggestions. He then carried out a full service promptly and efficiently. Due to a mixup we managed to get an air lock in the fuel line which he rectified the following day working late.Thouroughly recommended.
Customer in North Somerset
Posted on 08/12/2019
, work completed 04/12/2019
Recommended
Excellent service
Very professional. Clean and tidy. Detailed problem and the remedy to our gas central heating not working. Fixed problem same day. Courteous and friendly. Definite recommendation.
John
Posted on 27/10/2019
, work completed 25/10/2019
Recommended
Very efficient and new what the problem was straight away
Had no problem in how to fix the problem with the tank in my loft that was overflowing onto my conservatory roof. Took about 20 mins and the job was done.
Steve, North Somerset
Posted on 13/08/2019
, work completed 01/08/2019
Recommended
Repaired a leaking toilet and replaced a leaking waste pipe
Gerard arrived at the time agreed. He completed the work in a clean and tidy manner. He explained what caused the problem and how he was going to fix it before he started. This was an excellent service and I'd highly recommend.
Angelia, South Gloucestershire
Posted on 04/08/2019
, work completed 02/08/2019
Recommended
An excellent experience
Gerard carried out some much needed work on our central heating system to an exceptional standard. He was always punctual and his communication skills are excellent. The work was completed on time and with the minimum of disruption. A pleasure to have done business with him. Highly recommended!
Martin, North Somerset
Posted on 25/06/2019
, work completed 24/06/2019
Recommended
Excellent service
Excellent service. Professional. Clean workmanship. Explained everything at the end. Nice person - friendly.
Tricia, Avon
Posted on 19/12/2018
, work completed 19/12/2018
Recommended
Professional and friendly
Combi boiler installation. Helpful advice given. Professional and reliable. Work done within schedule and budget. Would definitely recommend.
Laura, Avon
Posted on 18/10/2018
, work completed 18/10/2018
Recommended
Rescued us at short notice - amazing!
At short notice, Gerard & team arrived and fixed our boiler. We had been without hot water or heating for 5 days. He worked tirelessly to fix our issues. Efficient, professional & courteous! We will use them again!
Sarah, Avon
Posted on 12/10/2018
, work completed 12/10/2018
Recommended
Thorough job
Thorough job. Approachable. Good communication skills. Reasonable charges.
Elizabeth, Avon
Posted on 28/09/2018
, work completed 28/09/2018
Recommended
Great job
Lovely guy told me all he was doing. Very friendly, prompt service. Very reasonable in price too. Will definitely use again.
Michelle, Avon
Posted on 28/09/2018
, work completed 28/09/2018
Recommended
Excellent job
Great job, good value. Replaced waste system on butt.
Tracey, Avon
Posted on 20/09/2018
, work completed 20/09/2018
Recommended
Reassuringly professional.
Identified source of leak, replaced both ballcocks in attic. Advised on peripheral work (damage to plaster) Same day service, friendly & efficient.
Alan, Avon
Posted on 29/08/2018
, work completed 29/08/2018
Recommended
GTI - "go to immediately" for an excellent job!
Gerard and Matt replaced my old boiler, took away the loft tank and hot water cylinder and upgraded some of my old radiators. From quote to finish, everything was explained in detail to me, the work was completed to time, everything was left clean and tidy each day and I'm extremely happy with the result. Credit where credit is due - GTI ticked all the boxes and I'm more than happy to give them the total "thumbs up" for what they did.
Karl Lewis
Posted on 24/06/2018
, work completed 24/06/2018
Recommended