Endorsed by Which?

MSC Heating Limited

5.0

212 Reviews

Opening Hours
Today - 06:00–22:00
  • Monday 06:00–22:00
  • Tuesday 06:00–22:00
  • Wednesday 06:00–22:00
  • Thursday 06:00–22:00
  • Friday 06:00–22:00
  • Saturday 06:00–22:00
  • Sunday 06:00–22:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2019

About

We offer full UK coverage to deliver Energy Efficient Heating Installations. We are Gas Safe registered, OFTEC registered and MCS accredited with the NICEIC. With many years of experience in the domestic and commercial Renewable Energy sector and the heating market, we offer installation of Air Source Heat Pumps, Ground Source Heat Pumps, Solar PV, EV Car Chargers and Battery Storage. We cover a very wide range and install many of the Renewable Energy Sources. We pride ourselves in professional workmanship, reliability and we always take a clean and tidy approach to all work undertaken. The majority of our business comes from recommendations, We are on most major review platforms (ie trust pilot, which) with previous customers leaving 5 stars for MSC regarding our approach to their installation. Please take the time to look at our highly rated reviews.We pride ourselves in being a Company that is Governed by WHICH and we have been a member of RECC association for many years.

What we do

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Home energy analysis
    • Solar Panel Maintenance
    • Solar panels
    • Solar water heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
    • Immersion Heaters
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Gas fire repair and servicing
    • Gas safety testing and inspection
    • Radiators and central heating
    • Underfloor heating
    • Gas cooker installation
    • Gas emergencies
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
    • Water softener installation and maintenance
  • Electricians

  • Air conditioning contractors

    • Air Conditioning
    • Air Conditioning Installation
    • Air Conditioning Maintenance
    • Air Conditioning Servicing
  • More Services

    • solar panel battery storage
    • lpg boilers
    • removal of oil boilers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
212 reviews
Customer Service
4.9
Quality
5.0
Value
5.0
Sort by
Installed my Air Source Heat Pump
Customer Service
Quality
Value
Installed my air source heat pump and replaced most of my radiators. Very, very quick, clean, and efficient. Whole thing was done much quicker than I thought it would be with barely any evidence anyone had been there. They even found a problem the previous owner had left with my pipework and fixed it for me! Top guys.
Customer in West Midlands Posted on 07/03/2023 , work completed 22/09/2022
Exceptional standard of work
Customer Service
Quality
Value
Martin replied immediately to my inquiry for a ground source heat pump. On his first visit he advised on siting plant room and a suitable system , he gave me contact details for heat loss report and a borehole engineer , both of which completed their work on time and to a high standard. He also managed to liaise with my builder to get all required ground works done to Kensa specs. The quote was reasonable and adhered to . The work didn't take many days but they were long days ! . What really impressed me was the standard of workmanship of the plumbing . Martin also sorted out the BUS grant and deleted it from my invoice even though it took a long time for him to get paid. He has been in touch since to make sure everything was working correctly and that I was completely satisfied . In summary ; nice bloke , does what he says ,on time , to a high standard . Highly recommended .
Customer in Worcestershire Posted on 19/06/2023 , work completed 24/04/2023
Cheerful, hardworkers, big job done well
Customer Service
Quality
Value
Installed a heat pump, radiators, water tank; essentially the works. Cleared up too..and were pleasant, competent (very), showed us what to do (and not do). Are coming back to put in the antifreeze. Reused some of the radiators, but mostly put in new bigger ones. We were very tight for time, which meant they worked long hours without complaint.
Customer in West Midlands Posted on 02/08/2023 , work completed 03/07/2023
Samsung ASHP and water tank installation
Customer Service
Quality
Value
Martin installed a Samsung heat pump and new water tank as part of a house renovation at the end of 2022 and provided a professional service throughout. One year later and everything is still running smoothly and efficiently. Throughout the whole process from initial consultation to the final installation, Martin and team provided a high level of service and showed their expertise, providing advice on the best method of installation, helping with all the regulatory paperwork and warranties, and linking us in with other contractors to help with the heat loss survey and external installation (when it transpired we needed a 5 metre tunnel digging under the garden!). He also worked collaboratively with our building contractor to assist with installation alongisde the underfloor heating system, even though that wasn't his job (though in hindsight he was better placed and had more expertise in this area so given the opportunity again we would have arranged for him to do the UHF too). Martin is extremely knowledgeable in his area of expertise, is reasonable priced but also clearly a very in-demand person, but he was always there on-site when he said he would be, was responsive and flexible to our schedule, and never failed to turn up
Customer in West Midlands Posted on 22/01/2024 , work completed 06/11/2022
Excellent Company
Customer Service
Quality
Value
From start to finish Martin & Jamie were super professional and knowledgeable. A very detailed scope of works was provided and along with this and great reviews, we chose these guys to install our underfloor heating and air source heat pump in our self build house. The project itself was a painful experience but these guys were very patient and professional. I have no hesitation in recommending MSC Heating.
Customer in Cambridgeshire Posted on 20/07/2024 , work completed 18/08/2023
Solid and Dependable
Customer Service
Quality
Value
Martin and team did a great job installing our ASHP along with all new radiators throughout the entire house. They always arrived when they said they would and the project was completed on schedule. Would definitely recommend them!
Customer in Gloucestershire Posted on 08/07/2024 , work completed 27/06/2024
Heat pump Baxi
Customer Service
Quality
Value
Fantastic service - been in discussions since Jan last year as various bits happening around the house and always been communicative. came to see the place which was a fair way to travel and once we were ready to get the heat pump it was efficiently arranged ( timings and delivery) ( from an oil boiler ) They were there early and worked hard and late to get it done - work done to a high standard and very impressed overall with communication/work rate and general pleasantness. Very thorough explanation of how it worked and operated and with the system itself! Warm and hot water
Customer in Greater Manchester Posted on 16/01/2025 , work completed 18/11/2024
Heat Pump Installation
Customer Service
Quality
Value
We have had recently an air/water heat pump installed to replace a LPG combi-boiler providing hot water and heating. For the expertise and understanding of heat pump installations MSC with 10 years experience cannot be rivalled. From concept to completion they do all the planning from arranging the initial survey to obtaining the government grant and other approvals required. The actual installation was carried out with great skill by Martin and Jamie working long days and showing great skill and maintaining a tidy workspace. These installations are complex and things do go wrong. In this case it was with the new hot water cylinder which developed a leak and had to be replaced. This added another week to the original three day installation program which was lessened once the new tank was available by working additional time. No blame can be attributable to MSC but obviously it did cause inconvenience to ourselves and also to MSC and their work programs. Overall must give a five star rating to the company despite the delay.
Customer in Oxfordshire Posted on 14/04/2025 , work completed 06/01/2025
Heat pump supply and install
Customer Service
Quality
Value
Heat pump supplied and fitted for a good price. Couple of great guys. Got the job quickly and efficiently. Always Happy to help if you have any after-install questions
Customer in Staffordshire Posted on 12/01/2026 , work completed 21/05/2025
Great Company
Customer Service
Quality
Value
Had MSC to do a boiler upgrade for me and from start to finish the job was excellent. Very polite professional company highly recommend will definitely be using in the future
Tolla1976 Posted on 09/05/2017 , work completed 09/05/2017
Service (annual)
Customer Service
Quality
Value
Reliable & friendly service provided, MSC heating installed & have maintained my boiler for the last five years. I would highly recommend this company.
Myfanwy, Worcestershire Posted on 16/08/2017 , work completed 16/08/2017
Boiler Install
Customer Service
Quality
Value
Excellent Work.
David, West Midlands Posted on 25/08/2017 , work completed 25/08/2017
Highly Recommended Installer
Customer Service
Quality
Value
Great work, clear comms, would highly recommend.
Alain-Marcos Badurto, Berkshire Posted on 02/01/2018 , work completed 02/01/2018
Great job
Customer Service
Quality
Value
We had a central heating system and boiler installed by MSC heating about two years ago and continue to use them to service other gas appliances too. Very happy with their efficient service and pleasant manner. Would recommend.
Jackie, Worcestershire Posted on 13/02/2018 , work completed 13/02/2018
New Boiler & Radiators
Customer Service
Quality
Value
Great workmanship, grafted like trojans, polite & tidy up after. 10/10.
Darren, West Midlands Posted on 08/02/2018 , work completed 08/02/2018
Professional and friendly
Customer Service
Quality
Value
New boiler installed in new position and all work completed in 1 day with any mess thoroughly cleared. Went through instructions very clearly. Extremely pleased with this company and would recommend to friends and family.
Sandra, West Midlands Posted on 31/10/2018 , work completed 31/10/2018
Very impressed
Customer Service
Quality
Value
Brilliant service, quick and efficient, from calling the office to the workmanship, to the service. Very impressed.
Dave, West Midlands Posted on 31/05/2017 , work completed 31/05/2017
Full central heating and new boiler
Customer Service
Quality
Value
Great blokes fast, efficient and punctual. Came and quoted no pressure, good price . Quick , clean install. Highly recommended , we will definitely use them again
Jando42b Posted on 04/11/2017 , work completed 04/11/2017
New boiler
Customer Service
Quality
Value
Did a splendid job, recommend them.
Danielle, South Glamorgan Posted on 17/10/2017 , work completed 17/10/2017
Prompt and professional
Customer Service
Quality
Value
Would definitely recommend. Had a new combi boiler installed - had a quote and new boiler fitted in less than 24 hours. Came on time, were polite and professional and did a great job. Would definitely use again.
Sam, Oxfordshire Posted on 26/10/2017 , work completed 26/10/2017
Professional service
Customer Service
Quality
Value
Came to fit conservatory radiator, everything completed as requested. Nothing was too much trouble, great service.
Leanne, Staffordshire Posted on 30/11/2017 , work completed 30/11/2017
Excellent Job
Customer Service
Quality
Value
Which recommended MSC Heating and we are very pleased with the new boiler they fitted for us. What a relief and after two weeks without any heat and 12 years with a duff boiler. They were friendly, cleaned up after themselves and fitted the boiler in one day.
Jean, Staffordshire Posted on 23/04/2018 , work completed 23/04/2018
Brilliant work
Customer Service
Quality
Value
Happy with the service provided.
Peter, West Midlands Posted on 12/04/2018 , work completed 12/04/2018
Fast Efficient Quality
Customer Service
Quality
Value
Arrived on time any issues highlighted and dealt with. Courteous professional and friendly. Installation was done quickly and to a high standard. Very impressed and would recommend to anyone wanting quality service for a great price.
Dorito Posted on 17/08/2018 , work completed 17/08/2018
First Class
Customer Service
Quality
Value
I had MSC do my solar panels on 20/03/2019 they came on time and got on with the work with no hassle. Everything was up to high quality and I was pleased! I would describe the two men as bubbly and I would not have any problems recommending them to my friends and family. Keep up the good work and thank you!
Customer in West Midlands Posted on 21/03/2019 , work completed 20/03/2019