Mulder Gas & Heating Ltd

You really will not find a better plumber than Craig. If I could give more than 5 stars I would. Craig has been servicing my boiler and done other plumbing work for me for a few years, but when I had a major emergency with inches of water flooding everywhere from a burst pipe he really outdid himself. He was here in 10 minutes from the time of taking my frantic call, stopped the water from outside (stopcock was immovable), and did everything needed to make a temporary fix on the pipe & leave me with running water. All the while I was still in the queue to my insurance company's emergency helpline! Craig has been back to start the full repairs, has been super helpful fitting the work in around his other bookings as he recognised the urgency of getting this done before the insurance company could start reinstatement works. He has made some great recommendations and has just been outstanding. Thank you Craig!

Craig has serviced our boiler now for 3 or 4 years and always turns up on time and completes work with minmum of fuss. Answers questions and provides good advice on keeping the heating system in good condition

If ever again there is a fault with my home's boiler I hope that Craig Mulder will be available to fix it. He responded to my initial phone message within minutes and then called and got the boiler working again on the same day. He also identified several problems within the ageing central heating system, told me what needed to be done and then fixed them. He kept me updated and informed at every step of the way. I found Craig to be experienced, knowledgable, conscientious, reliable and personable. He provided first-rate help. I have complete confidence in him and think that he really is a ‘trusted trader’.

Craig inspected, chose and replaced an old leaky kitchen mixer tap. He did a first class job at a very competitive price and found time to answer any questions offering valuable advice in a friendly and thoroughly professional manner. Although a relatively small job it shows the worth of Mulder Gas towards excellent customer service. I have no hesitation in recommending this company for all heating and plumbing matters.

I have used Craig from Mulder Heating for a number of years. He has undertaken numerous aspects of plumbing work for me, including boiler servicing, changing radiators, changing taps and numerous other plumbing jobs. He went out of his way today to unplumb my washing machine, after a very last-minute call from me. He is always very quick to respond to my communications with regard to appointment dates/time, and is always punctual and extremely professional. His work is outstanding, and I feel he goes above and beyond with his levels of service and expertise - nothing seems to be too much trouble for him! He never leaves any mess to be cleared up, and is also very polite with a very nice manner. Can't recommend him highly enough! Would give him more stars if I could!

I emailed this company in July 2023 regarding the fitting of a water softener and plumbing issues with a kitchen tap and leak in the bathroom. They failed to reply. I telephoned them on 30 October 2023 and left a message, regarding the still-leaking tap and bathroom leak, and to date (14.11.23) haven’t received a call-back. Extremely disappointing for a 5 star Which? Trusted Trader.

Very knowledgeable, trustworthy and accommodating. Thanks for a perfect repair and service. I would recommend to anyone.

After my acceptance of the quote given for a new boiler plus a couple of new rads and my leaking shower to be fixed, I was offered a selection of dates for the works to be carried out. Craig is friendly, genuine, trustworthy, professional, extremely knowledgeable and explained things fully to me. He was respectful of my home, always prompt, very polite and unlike other tradesmen when in my home I didn't feel awkward at all. Also my old boiler was encased in a cupboard which added to the work, but Craig took the time and trouble to install the new one and refitted the cupboard as good as it was before. After completion of the works, I was left all the documents in a folder, with the registration, guarantees etc completed for me, which I feel is a good all round service. I would highly recommend Craig and Mulder Gas and Heating. A first class service, Thank You.

During the recent prolonged cold spell, our central heating failed on a Sunday. We contacted Craig on his WhatsApp and received advice in minutes. This was partially successful, but at 8 am Monday morning Craig contacted us and arrived at midday to complete our heating fix. I could not want for better service during a period where heating problems were coming thick and fast in the area. 100% satisfaction with service and price. Look no further than Craig for this type of service.

I would definitely recommend Craig from Mulder gas. From quoting to the work being completed every was professional and very covid safe. Turned up on time and explained everything. We had a combi boiler fitted and put up in the loft and a water tank removed. He found a couple of small jobs that needed doing and completed these as well.

Craig came to our home yesterday to service our gas fire. Very punctual and so courteous when he arrived. Was very respectful of our home and had everything to hand. Serviced our gas fire with absolutely no mess and issued our Safety Certificate by e-mail that same evening. We got Craig’s name as a recommendation from the Nextdoor app and have already booked him in again to service our central heating system. We were so impressed with Craig himself and his work. A true professional and it was a pleasure to meet him. Would certainly recommend him.

Craig upgraded our heating system, removing the existing boiler and tanks and rerouting all necessary pipe work to serve a new boiler positioned in our loft. The job was, by no means, straight forward. Craig nevertheless, completed the works, as planned, over 5 incredibly hot days, during the mini heat wave earlier this month. Craig was punctual, courteous and despite the extreme heat, worked tirelessly. This could have been a very messy job but Craig works cleanly and was always very considerate of our home. Very, very pleased with the end result. Highly recommend!

Craig undertook a much needed service on our gas fire that was carried out very well, plus great after care.

We used them to replace some heating radiators in our home. Amazing attention to detail and great work.

Craig has installed 2 entirely new central heating systems in two of our rented properties this week. We found Craig following a recommendation on a local Facebook page, and what a lucky find. Both houses are c1800 built so nothing appeared straight forward. However Craig has done a superb job installing heating systems in both houses. Such a high standard of finish and attention to detail. Great communication throughout, 100% trustworthy, we will not hesitate to recommend Craig to anyone needing a plumber.

Found Craig after asking for recommendations on the Upminster Facebook group, he came highly recommended there and with good reviews here. We had a slight leak around the kitchen tap that was dripping into the cupboard below. Discussed on phone, sent pictures of the type of tap required which he supplied and job done cleanly and efficiently - even with the restricted access. As we needed a plumber for this job we also asked him to fix the water-hammer that sometimes occurred using the upstairs cistern. This was during the Covid-19 - he used mask and gloves while in the house.

The boiler broke down last week. I read the excellent reviews here and contacted Craig who responded and quoted all within a few hours - important because of a 9-month-old baby in the house. He came across as very polite and professional and his quote was easily the best of 3 (for a new boiler, programmer and system flush) and he was also able to prioritise the job given the circumstances! He completed the work within the day with and had the house back to normal by tea time. He also noticed a small leak in the shower pump which he pointed out to us. Overall, highly recommended (and, in fact, have already recommended him to a neighbour and he has accepted her heating service job). Craig will be our go-to guy for the future.

Used Craig for the first time to remove a damaged bathroom basin and fit a new one. The job could have been tricky as the unit was set in a cabinet and drawer surround so the sink dimension had to be inch perfect to avoid cutting the work surface and other parts. Craig himself chose a very attractive new basin and fitted it perfectly without the need to cut or shave the surround. I was very satisfied with the work and his excellent approach and bearing in mind many local plumbing contacts would have considered the job too small. The estimate and schedule was bang on and the work carried out by Craig and his colleague was clean and tidy throughout. Wish I could make a not so good comment but his skills, politeness and professionalism leaves me with no hesitation of calling on him again. Highly recommended.

Saw reviews on local community boards when looking for boiler service and quote for replacement boiler. Quickest response out of several I contacted - able to make swift appointment and was on time. No hard sell (unlike others) and honest enough to say nothing wrong with existing boiler so no need to change and didn't push other unnecessaries (like power flushing). Carried out service efficiently and cleanly and offered advice keeping system in good health. Will certainly use again if needed and highly recommend this guy!

We needed our boiler serviced after not being done for 2 years. Craig was helpful, tidy and managed to get our conservatory radiator working which is amazing. Couldn't have asked for any better! Thank you so much.

I cannot speak highly enough of Craig. He installed a new heating/hot water system and Nest thermostat in my house; he took away the old boiler plus two water tanks from the loft and the hot water cylinder from the airing cupboard. He was prompt, enthusiastic, hardworking, careful, tidy and trustworthy. He explained beforehand what the work entailed and then professionally carried it out. He also answered questions in a way I could understand and I felt totally at ease. On the penultimate day I suddenly asked if I could have four new radiators and by 8am the following day both he and the radiators were present. This wasn't planned and resulted in him working an extra couple of hours on that last day, but he remained positive and cheerful. When he was satisfied that everything was working correctly he took the time to explain the new system, the display window on the boiler and how to use the Nest app. All the paperwork and booklets were given to me in a clear plastic envelope with his contact details, and he reiterated that I was to contact him immediately if I felt I had a problem with the system or just needed another question answered. He assured me that he would send reminders in plenty of time for the annual services. I have no hesitation in recommending Craig and I know, if you use his services, you will not regret it.

I have used Craig before and had the pleasure of him coming to fix another problem today. Craig is a delightful chap, clean and efficient. I have no hesitation on recommending his services.

Craig came to me to fit a new radiator, he is an excellent worker clean tidy and his work was finished perfect. He left the area spotless and exactly as I wanted it. I had Craig come back to do another job for me fitting my cooker in again an excellent job. I 100% recommend him also a Lovely bloke perfect manners.

Craig provided a great service. I had previously had some one out to fix a leak in my boiler but they were unable to identify the source. Craig quickly identified the problem and serviced the boiler. Craig is punctual, knowledgeable, clean and tidy. he is an absolute professional. He also worked around my timing. I have no hesitation in using Craig again or recommending him to others.

Craig fitted a new boiler in the loft for me. He made an excellent job and offered advise when I wasn't sure about something. He is very trustworthy and polite. I had Craig back about a month later to sort out my taps and the plumbing under the sink. He recommended new taps and made sure that they were easy for me to use as well. He made a really good job of the plumbing under the sink. I will definitely ask Craig back if I need more plumbing work. I would certainly recommend Craig to my family, in fact my son was so impressed with Craig's work, he got him to help sort out his boiler in his own house. If you are considering any plumbing job, get in touch with Craig and you can't go wrong.