Brilliant
Very good and very efficient. Done in 2 days instead of 2 and a half. Very lovely people.
Diane, Shropshire
Posted on 05/08/2019
, work completed 05/08/2019
Recommended
Gas fire
They were exceptionally good. Came when they said would.
Stephen, Shropshire
Posted on 20/08/2019
, work completed 20/08/2019
Recommended
Supply and installation of Worcester FS 30CDi. Also new hot water tank, and tank in roof
A thoroughly professional job on all counts, prompt, tidy, courteous, helpful etc. Work done to budget. Everything 100%.
Customer in Shropshire
Posted on 25/02/2020
, work completed 14/02/2020
Recommended
Really Impressed
They were spot on, courteous, clean tidy, my wife and I were very impressed.
Paul, Shropshire
Posted on 24/01/2020
, work completed 24/01/2020
Recommended
So very reliable and dependable
A request for a quote for a new boiler resulted in a survey within a week and then the installation the week after. The engineers were here at 8.30 in the morning and the work completed by mid afternoon. A slight hiccup a few days later resulted in the installing engineer coming back at 8.30am the same morning to sort us out! We have used this firm for our oil-fired boiler and heating system for several years. They are always attentive, friendly and reliable. Any crises are dealt with very rapidly and we feel we can trust them to look after us.
Customer in Shropshire
Posted on 16/12/2019
, work completed 05/12/2019
Recommended
Sunday morning disaster
We and our extended family have used Mullins for many years, however, a couple of years ago we took out their maintenance plan and I have to say it is worth every penny. We woke Sunday morning to a flooded boiler cupboard, no hot water and we were very stressed. Phoned the out of hours number, engineer appeared within the hour and fixed the boiler really quickly. So pleased with the service, thoroughly recommend.
Claire in Shropshire
Posted on 23/12/2020
, work completed 20/12/2020
Recommended
Very professional and dependable
I have been a customer of Mullins Heating for over a decade. They have recently fitted a new gas boiler, having installed and subsequently serviced the previous boiler and a pressurised water cylinder every year after they were fitted. They have been consistently prompt in responding to any problems, and any faulty parts quickly replaced at no cost. The quality and tidiness of their work has been excellent, and their service has been consistently reliable over the years since I became their customer.
Customer in Shropshire
Posted on 07/04/2022
, work completed 01/04/2022
Recommended
Replacement boiler
I made contact with Mullins who came round to offer a quote. This was presented to me both verbally and through email. When I made the decision to use their services this was based on recommendations, viewing work they had carried out and feeling although more expensive they offered a more professional job. I called their office and booked the job to be done, both engineers arrived dead on 8am as advised, both very polite,professional and accommodating due to the fact I was working from home for a period of time they were at my house. I cannot fault their workmanship and attention to deal. Both left my house tidy and were even very considerate to my two dogs whilst carrying out the replacement boiler as they went back and forth between the house and their work vans. Instructions were left for the boiler and as promised my receipt of payment and guarantee has arrived in the post today. Thank you for a brilliant job done!
Customer in Shropshire
Posted on 02/02/2023
(Reviewer did not use service)
Recommended
Excellent work
Simon, Neil and Christian fitted a new combi boiler for me and took out the old back boiler and fire from the living room and water tank and heating feed tank (from the loft). They worked hard for one and a half days. They were friendly, polite, reliable and did an excellent job. They showed respect both to myself and my property. I can tell that their work is of the highest quality and they know their stuff. I am well pleased with the installation. Thank you.
Keith in Shropshire
Posted on 12/01/2023
, work completed 10/01/2023
Recommended
Perfect!
Out of three Which? Trusted Traders that I contacted, Mullins was the company that stood out for me; initially due to their (Bev's) responsive and accommodating nature. Having drawn up a specification for my work, which included a boiler upgrade and other jobs on my central heating system, Andrew Mullins visited to discuss my requirements. His visit was extremely useful as he clarified my thoughts on boiler sizing; noted and made suggestions for the additional work on my heating system. Quote accepted and date planned, the team: Neil, Simon and Christian visited me at the allotted time. They were professional, polite, tidy and accommodating; in short a great team. Their workmanship was top notch and I’m very pleased with the job they did. Having this personal experience of Mullins, I have no hesitation in recommending them. Well done and thank you.
Customer in Shropshire
Posted on 22/07/2023
, work completed 20/07/2023
Recommended
Excellent work - Replacement Boiler
I was so impressed with this company, they arrived early and covered my belongings and worked hard and very well together all day. I thoroughly recommend this company
Which? Trusted Traders Consumer
Posted on 09/09/2021
, work completed 03/09/2021
Recommended
Excellent service
My elderly parent's boiler had stopped working and Simon came out 2 hours after I logged the problem. Unfortunately a new boiler was required and it was supplied and fitted the following day. Budget agreed to adhered to. Simon and his colleagues were very friendly, polite and respectful. They did an excellent job, dust sheets wherever they were working and cleaned up afterwards. I would highly recommend.
Customer in Hampshire
Posted on 21/05/2023
, work completed 26/04/2023
Recommended
installation of new central heating boiler and hot water tank
Mullins in the company which has serviced and maintained my boiler for many years. They have always been helpful and efficient and they were therefore my company of choice to install the new boiler to replace one which was over 20 years old and also a new hot water tank and immersion heater. Their three engineers were on time and always polite, friendly and above all knowledgeable and efficient. The work was carried out with skill and with the finest materials available for the job including beautiful copper pipe work. They always cleaned up impeccably after each days work and left my house with everything in perfect working order after the three days of work necessary. The work carried out was done on time and on budget for the quoted price. I am entirely happy and appreciative of the work done and the attitude of the men to what needed to be done. Thank you Mullins!
Customer in Shropshire
Posted on 25/05/2024
, work completed 06/03/2024
Recommended
Good Work
A new boiler was installed. This was carried out to the agreed schedule and budget. The engineers were competent and the work went ahead without delay or any problems. They were willing to take time to explain the new features of the boiler and offered help at any future date. We were thoroughly satisfied with the work they did.
Customer in Shropshire
Posted on 11/10/2025
, work completed 02/10/2025
Recommended
I would recommend them
Used them for a very long time. They done a great job again. Men were pleasant. Tidy up after themselves. Always working well
Which? Trusted Traders Consumer
Posted on 10/07/2025
, work completed 02/07/2025
Recommended
.An excellent company
Replaced old gas boiler. Done to schedule, on budget, work completed on time, everything was explained and they left no mess, clearing up after the work was done. The quality of the work and the products supplied is excellent. Good communication on phone and from engineers, helpful and friendly. Have used this company for 25+ years and no complaints.
Customer in Shropshire
Posted on 31/07/2025
, work completed 14/07/2025
Recommended
Great boiler installation
Have used Mullins for years and they are always friendly, reliable, tidy, and efficient. Very highly recommended.
Customer in Shropshire
Posted on 22/06/2025
, work completed 18/06/2025
Recommended
Superb job
Professional, prompt, polite and helpful.
Brenda, Shropshire
Posted on 22/04/2016
, work completed 22/04/2016
Recommended
Excellent service
Engineers were polite and pleasant. Provided a fast and efficient service. The work was of a high standard. I would happily recommend the company to others.
Which? Trusted Traders Consumer
Posted on 10/10/2016
, work completed 10/10/2016
Recommended
Very good job
The installer was excellent, most helpful and courteous. Mullins have done work for us some years ago and we were delighted then as we are today. Good company I would definitely recommend them.
Gordon, Shropshire
Posted on 07/09/2015
, work completed 07/09/2015
Recommended
Prompt & professional.
Arrived 8am and completed by 5pm. Great product, tidy and professional job.
Roland, Shropshire
Posted on 01/09/2015
, work completed 01/09/2015
Recommended
Very good job
Mullins staff were very helpful. I had a quote for a combi boiler, taking out the old boiler & tanks. Taking out a fireplace & fire. They were prompt, polite & friendly. Had no mess as they cleaned everything away. They did everything in a very professional manner. The engineers that came have worked for the company for many years. That speaks for itself.
Pamela, Shropshire
Posted on 01/09/2016
, work completed 01/09/2016
Recommended
Highly professional
Job involved removing back boiler and all associated controls, hot water tank & cylinder and replacing with a combination boiler, entailing new pipework & electrical connections. Work was carried out with a minimum of disruption & to a very high standard of finish. I would certainly recommend Mullins.
David, Shropshire
Posted on 10/01/2017
, work completed 10/01/2017
Recommended
Brilliant job. Prompt and very professional.
I was very impressed by the organisation and work done by Mullins Heating. Phone enquiries dealt with very promptly. Courteous, efficient, and pleasant staff and workers throughout. Thank you.
Charlotte, Shropshire
Posted on 15/09/2017
, work completed 15/09/2017
Recommended
First Class
Turned up on time, asked for little, cleared up afterwards and finished on time. There was one or two difficulties which they solved without swearing!
Miles, Shropshire
Posted on 30/11/2017
, work completed 30/11/2017
Recommended