Great Service and a good price
We were very pleased with the 1st class service from all at Mullins . We had arranged a service on our old boiler , this failed a CO gas test . The engineer was courteous , explaining the very valid reasons for needing to disconnect an obviously dangerous appliance . We had a very competitive quote , actually more competitvly priced than the Gas utility company tender we had 2 year earlier . We were given a very prompt appointment to install the boiler , the engineer arrived at the promised time and took every possible care during the installation . The engineer kept distruption to decoration etc. to an absolute minimum . The work areas were cleared to a high standard . I would highly recommend Mullins for their professional service in every area : Office Staff , Estimation and Installation . They are clearly a team proud of their work in every aspect .
Ian Davies
Posted on 15/01/2018
, work completed 15/01/2018
Recommended
Prompt & Professional
Good clean job done expertly by the workmen involved.
Michael, Shropshire
Posted on 24/04/2018
, work completed 24/04/2018
Recommended
Prompt and efficient service
The whole process from quote to installation and clear-up was prompt and efficient. All staff were friendly helpful and efficient, including the office staff. The carpets which had to be lifted were replaced as well as they were before they were lifted, and ever part of the job was done tidily. The guarantee which this company gives is good. Would definitely recommend this company.
Les, Shropshire
Posted on 31/07/2019
, work completed 19/07/2019
Recommended
Highly recommended
New boiler fitted. Excellent service from start to finish. Couldn't ask for more and will definitely use again.
Customer in Shropshire
Posted on 15/05/2020
, work completed 03/04/2020
Recommended
Brilliant job!
Turned up on time, always professional. Very helpful with suggesting a fire to suit our pocket. Would definitely use them again.
Erica, Shropshire
Posted on 09/07/2018
, work completed 09/07/2018
Recommended
Delighted with new Worcester combi boiler; excellent communication, efficient, tidy and reliable service by Mullins.
Mullins came to the rescue when our old boiler needed replacing in an emergency during a very cold period and during the Covid lockdown. I contacted Mullins and the friendly receptionist sent someone round promptly to give me a quote for a new one and it was fitted 3 days later. On the day of the installation, the two man team turned up promptly first thing, they were friendly and approachable and worked very efficiently until the completion of the work late afternoon. They put floor protection down around their work area and were happy to de-shoe to go upstairs and tend to the radiators. Inevitably there is always some cleaning up to do after such a big job but it didn't take too long as they had protected areas well and hoovered up the worst before they left. It is a relief that they provide aftercare service so I will definitely continue to use Mullins for the boiler's annual service and indeed for any other related jobs. The boiler has been working wonderfully since its fitting two weeks ago; it is easy to use, much quieter and more powerful than our old one so has significantly improved the hot water pressure. I wouldn't hesitate to highly recommend Mullins to others.
Customer in Shropshire
Posted on 21/02/2021
, work completed 05/02/2021
Recommended
Supply and installation of Worcs Heatslave 18/25 combi
Second boiler we have had fitted from Mullins. Fast professional service. Installation neat and tidy. Customer care through the whole team is second to none. A pleasure to deal with.
Dave in Shropshire
Posted on 13/07/2021
, work completed 07/07/2021
Recommended
Excellent, professional service
In 2006 Mullins fitted our first combi-boiler together with radiators throughout and, soon after, a gas fire and surround. We were very pleased with their work and friendly manner and have had an annual maintenance contract ever since. On the few occasions when there has been a problem one of the team has come out promptly to rectify the fault. Last month Mullins fitted a replacement boiler. Neil and Darren arrived at the agreed time and completed the work within two days. They took care to cover carpets and keep mess to a minimum and cleaned up thoroughly afterwards. They had had to remove the slatted wooden shelves in the airing cupboard and we assumed that we would need to replace these ourselves. We were impressed to find that they had done this for us. Richard and all his team have consistently provided an excellent service while Bev in Reception couldn’t be more helpful. Julie and Gordon
Customer in Shropshire
Posted on 14/02/2022
, work completed 26/01/2022
Recommended
Excellent work and service
I cannot recommend Mullins highly enough. Initially the problem was a replacement radiator but when I asked them to check the water cylinder they discovered it was leaking. This necessitated changing the cylinder and some repiping. From the initial quote to the time the work was completed was five days. The quote was presented there and then and a full explanation to the work involved was provided. After payment they rescheduled their work to fit my work in. The engineers were both very knowledgeable and excellent clean, quiet workers. They put down dust sheets to cover all the flooring etc and worked diligently all day with only a couple of very short breaks. This was a two day job and on both days they arrived very promptly. When they left the system was up and running much better than it had ever worked before. All the staff I came across both in the office and in the field could not have been more professional.
Customer in Shropshire
Posted on 07/12/2022
, work completed 25/11/2022
Recommended
Excellent service
Have used for the last 12 to 13 years and think they are great, very effiencent, did a good job
Which? Trusted Traders Consumer
Posted on 20/10/2022
, work completed 06/10/2022
Recommended
Boiler Installation
Mullins came to replace our gas boiler which they installed 15 years ago. They arrived on time and completed the work on time. The team were very polite and explained what they had to do. The team were very cleanliness conscious and protected all of our carpets as they worked. All rubbish was removed and taken away by the team. On completion of the work a member of the team explained the operational details of the new boiler and informed us of their support services during working hours and also after hours and weekends. Faultless.
Customer in Shropshire
Posted on 29/06/2023
, work completed 23/06/2023
Recommended
Excellent Service
Fantastic, never had people do jobs like it. They put my boiler in 20 years ago. They have done a great job. They removed my washing machine next to the sink and installed a new boiler. I would always have them again!
Which? Trusted Traders Consumer
Posted on 08/05/2024
, work completed 23/04/2024
Recommended
Excellent Service
Having already attended our property & diagnosed the problems with our boiler & heating system, Mullins installed a new boiler on 4th March, as well as new piping & wiring. Without doubt the most efficient & professional service we have ever experienced. Faultless.
D, Shropshire
Posted on 04/03/2016
, work completed 04/03/2016
Recommended
Perfect installation
Clean, tidy job on time and budget. Cheerful and respectful installers who took great care.
John, Shropshire
Posted on 27/04/2016
, work completed 27/04/2016
Recommended
Happy with the work
New boiler installed, new piping system in the house, fixed broken pumped. Happy to recommend
Which? Trusted Traders Consumer
Posted on 10/07/2015
, work completed 10/07/2015
Recommended
Excellent service
Had boiler, fire & surround fitted by above firm. The workman were prompt, friendly & very clean in their work. Could not fault them on anything that they did. Lady in the office very pleasant & helpful would gladly recommend them to anyone.
E, Shropshire
Posted on 02/11/2015
, work completed 02/11/2015
Recommended
Excellent
Prompt response to my emergency situation. All options presented with clear advice. Efficient, professional approach throughout. I highly recommend this company.
Jennifer, Shropshire
Posted on 01/08/2015
, work completed 01/08/2015
Recommended
Well recommended
They were prompt and on time, polite and nothing was to much trouble. They did a really great job and left everything clean and tidy. The job was very professionally done, and did not leave until everything was in perfect working order. I would recommend them to anyone
Dilys, Shropshire
Posted on 03/09/2015
, work completed 03/09/2015
Recommended
Excellent service start to finish.
From showroom to fitting, Mullins came up trumps.
Ian, Shropshire
Posted on 04/09/2015
, work completed 04/09/2015
Recommended
Brilliant job
Highly recommended, fast and efficient service.
Kenneth, Shropshire
Posted on 05/12/2017
, work completed 05/12/2017
Recommended
Excellent Job
Mullins were quick both to give a quotation for the work and to carry it out. The two fitters arrived on time, were efficient, polite and informative, put dust sheets down to protect the work surface and floor, cleared up after themselves, and completed the fitting of a gas boiler within one day. All the necessary documentation was either left with me on the day or forwarded later.
Lesley H
Posted on 21/05/2018
, work completed 21/05/2018
Recommended
Excellent Work
Excellent work, polite and informative workers. They tidy up every day, wouldn't know they had been here. No request was refused, we would be happy to recommend anytime. Timekeeping excellent and finished work as promised on schedule.
Robert, Shropshire
Posted on 03/05/2018
, work completed 03/05/2018
Recommended
Brilliant Service
From hour one on the 1st day, the work rate was amazing and the quality stupendous.
Peter, Shropshire
Posted on 23/10/2017
, work completed 23/10/2017
Recommended
Prompt and professional
Have dealt with this firm for many years and have always found them completely reliable and efficient.
Helenor, Shropshire
Posted on 22/09/2017
, work completed 22/09/2017
Recommended
Professional.
Friendly, competent staff. Helpful advice. All appointments kept on time. Excellent job done.
Gordon, Shropshire
Posted on 31/10/2017
, work completed 31/10/2017
Recommended