Endorsed by Which?

Mycroft Heating & Plumbing Ltd

4.8

69 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday - Closed
  • Sunday - Closed

About

We're a small, friendly and professional family business operating in SW London. We have been trading since 2006, were incorporated 2013, and also endorsed as a Which? Trusted Trader in 2013.

As well as boiler servicing and landlord/homeowner gas safety inspections, we install and maintain:

> Boilers and central heating systems
> Vented and unvented (often known as "Megaflo") hot water cylinders and thermal stores
> Gas fires, cookers, hobs and ovens
> Underfloor heating
> Energy efficient controls including radiator thermostats, room thermostats and programmers, including smart controls and weather compensation

We install and work on most manufacturers' boilers and can offer extended guarantees on new installations of certain models. We are trained in the latest remote access “smart” controls from Honeywell (Evohome) and Nest.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
    • Boiler repair
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • heating and smart controls
    • underfloor heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
69 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Just Brilliant
Customer Service
Quality
Value
Tim has been our Gas Engineer/Plumber for about 20 years. In all that time he never let us down. No issue was too small for him to help. In several houses he completely reinstalled our boiler - gave good advice in the middle of building projects and was reassuring when it was needed. We've moved out of the area so he can no longer travel to us - but we would highly recommend Mycroft Heating if you get a chance to be a customer!.
Customer in Greater London Posted on 29/10/2024 , work completed 20/10/2024
The trader replied (on 01/11/2024)
Thank you so much for taking the time to give such a kind and fulsome review! We're sad to lose you but it has been a pleasure to work for you all these years! Wishing you all the very best in your new home!
Fantastic service for years
Customer Service
Quality
Value
The team at Mycroft Heating & Plumbing Ltd are amazing. I have used them for my own home for repairs and annual maintenance and also for annual check for rental properties. I have got great advice abut whether to repair or replace boilers and I am happy for them to deal directly with my tenants as they are totally professional to deal with.
Customer in Greater London Posted on 14/04/2024 , work completed 22/02/2024
An inefficient heating system greatly improved
Customer Service
Quality
Value
Tim Mycroft has been reliably servicing our gas boiler and heating system for some years. After suffering a chilly winter we agreed with him that the time had come to replace our six inefficient radiators and sort out a blockage. On a prior visit he explained precisely what would be involved and followed up with a clear and detailed estimate, frankly covering some uncertainties. He did the job exactly as agreed, to time and to budget, working some long hours and leaving the worksite clean and all rubbish removed. We find this substantial improvement excellent value for money.
Customer in Greater London Posted on 03/06/2021 , work completed 17/05/2021
The trader replied (on 07/06/2021)
Thank you so much for taking the time to comment on my recent work, I'm delighted you were so pleased with it all!
The trader replied (on 07/06/2021)
Thank you so much for taking the time to comment on my recent work, I'm delighted you were so pleased with it all!
Very helpful and communicative
Mycroft Heating and Plumbing were one of the gas engineers we contacted when we wanted to replace our boiler. We weren't able to use their service due to our scheduling needs, but I wanted to recommend them anyway because they were exceptionally helpful and communicative with us and really helped us to understand the benefits and costs of our options. We'll certainly look to work with them in future.
Customer in Greater London Posted on 25/03/2021 (Reviewer did not use service)
The trader replied (on 07/06/2021)
I'm so pleased you found us so helpful and our advice useful for your boiler project, I hope we do get to meet in the future but thank you for taking the time to comment, much appreciated!
Thank you Tim
Customer Service
Quality
Value
The builders of our extension left our heating system in a chaotic state. I want to appreciate local heating engineer Tim Mycroft who bit the bullet and put it right. He did an unbelievable 16 hour day before Christmas to get the house warm and has just been back to tidy up the pipework. He instils confidence, such a relief after a lot of starts and stops with others. As someone who hates being cold, I can't thank him enough.
Customer in Greater London Posted on 25/01/2021 , work completed 13/01/2021
The trader replied (on 07/06/2021)
Yes, that was a crazy, long day but worth it when it all works! Thanks so much for such a kind review, I'm delighted you are now warm!
Very professional and thorough job
Customer Service
Quality
Value
I am extremely happy that Tim was recommended to us. He fixed our long standing boiler issue without a fuss, as well as the immersion heater and he also fixed a water pressure issue we have had for years. He followed all the social distancing protocols including wearing a mask and gloves and was thoroughly professional throughout. The pricing was very reasonable considering we are in a lockdown and as it was an emergency callout. Very happy with the outcome and i would recommend Tim to anyone.
Customer in Greater London Posted on 16/04/2020 , work completed 14/04/2020
Professional to a tee
Customer Service
Quality
Value
Tim is an excellent heating & plumbing engineer. He fitted a new Combi Condensing Boiler with assorted works. From the outset he was crystal clear what he would do & needed doing daily and he did it. I could ask for nothing more.
Peter, London Posted on 20/05/2019 , work completed 20/05/2019
Exceptional Service
Customer Service
Quality
Value
I have been using Mycroft Heating & Plumbing Ltd for over nine years for my eight rented apartments in SW London. During this time, MHP Ltd have installed, serviced, repaired and provided Gas Safety Certificate for all these apartment’s gas appliances. What stands out for me is how MHP Ltd goes out of their way to help me in emergencies. They have provided support over countless week ends and evenings when something has gone wrong with the boiler. They will arrange service visits, talk to my tenants over the phone to trouble shoot the issue or even write me email with suggestions on what to do while on their vacations. The technical knowledge of Mr Mycroft is unquestionable, I trust him 100%. Organisational skills of Mrs Mycroft are exceptional (she sends me reminder email reminders for when my boilers are due for servicing). Their fee is reasonable in my opinion and I would recommend MHP to anyone without hesitation.
Customer in Essex Posted on 11/04/2019 , work completed 28/11/2018
Tried and trusted.
Customer Service
Quality
Value
Tim has been servicing the boiler for me for quite a few years now after originally installing it for me.If I ever have a problem he is in touch as soon as possible to rectify it and I have always found him to be completely trustworthy and considerate. I have recommended him to a number of my friends and all of them have been happy with his service.
Customer in Greater London Posted on 17/12/2018 , work completed 13/12/2018
Boiler Service and Radiator Valve Replacements
Customer Service
Quality
Value
Tim has serviced my boiler, installed a new radiator for a nursery and replaced all radiator valves on older radiators with TRVs. Tim took details of the TRV and radiator work on his visit to service the radiator and replied with a quote and further options I could consider depending on my budget. Both my wife and I felt very comfortable working with and discussing our options with Tim. He is tidy, polite and punctual and I wouldn't hesitate in recommending him.
Andrew Jackson Posted on 12/11/2018 , work completed 12/11/2018