Which? Local Review
Tim installed a new combi boiler for me in 2008. He did an excellent job and was the only engineer who found a solution to the venting problems for a condensing boiler without destroying the flat roof through which is has to pass. A new gas supply from the meter was required and this was installed with care as it had to pass under kitchen units. The whole job was carried out very well, the new controls were well explained and his quote was the most the competative. He continues to carry out the annual service of the boiler. He is friendly, corteous and I would recommend him whole heartedly. I cancelled my service contract with British Gas as I would rather rely on a local expert!
MBSW16
Posted on 20/04/2011
, work completed 20/04/2011
Recommended
Which? Local Review
Tim's colleague Craig came to service our pre-condenser type boiler which had got rather dirty; he turned up on time, was polite, friendly, careful to keep the kitchen floor lino clean especially during vacuuming, quite quick, and very efficient. He also noticed that the boiler exhaust needed a metal cage around its outside wall vent hole, and was off out to the builders' merchants and back with the necessary fittings in 15 minutes! And he fixed a minor problem with the gas cooker as well whilst he was there. A very nice guy and a really good firm.
Mr Keith Penfold
Posted on 13/09/2012
, work completed 13/09/2012
Recommended
Which? Local Review
Needed help for my mother who lives in Tooting. Tim has been very helpful and his staff have done an excellent job. They are reliable and good value.
raymondmcg
Posted on 03/07/2014
, work completed 03/07/2014
Recommended
Which? Local Review
Contacted Tim on the Monday morning; he responded quickly and came round the following day - on time. He repaired the boiler, explained what was wrong and checked before going ahead to fix it. Pleasant, friendly and reasonable. Recommeneded. Would definitely use again.
Cowboy Joe
Posted on 11/09/2014
, work completed 11/09/2014
Recommended
Excellent !
Tim has looked after my boiler for a number of years now. I've always had a prompt and reliable service from him.
Jennifer
Posted on 20/01/2016
, work completed 20/01/2016
Recommended
Mycroft Heating - Recommendation
I've been working with Tim for almost 10 years. During this time, he's performed many services for us, from simple boiler fixes ( replacing individual parts ) to power flushing our entire heating system. In 2008, we moved to the US and rented out both our London properties. Tim conducts annual inspections of all our gas appliances and issues our Gas Safety Certificates ( a legal requirement for landlords ). Most recently, he replaced our 20 year old Worcester-Bosch boiler with a Baxi which works perfectly and is a vast improvement. Tim is a true professional - highly efficient, reliable and always able to deliver to pre-agreed deadlines and budgets. He works diligently to ensure every job is done to his own exacting standards. He is also courteous, communicative and intelligent eg. patiently explaining problems / presenting considered and sensible recommendations. He is a pleasure to work with and I can't recommend highly enough
Kateski
Posted on 06/10/2014
, work completed 06/10/2014
Recommended
My Review
Tim arrived promptly and helped to install a Nest thermostat in my home. Was very neat and tidy, installation is perfect and Tim was helpful enough to point out a few things with other items in my house. Highly recommended and great value! Thanks
Which? Trusted Traders Consumer
Posted on 03/03/2015
, work completed 03/03/2015
Recommended
Excellent
Tim has looked after my boiler for 5 plus years now and I would highly recommend him. Prompt, reliable and an excellent service every time.
Katharine
Posted on 07/05/2016
, work completed 07/05/2016
Recommended
Just Brilliant
Tim has been our Gas Engineer/Plumber for about 20 years. In all that time he never let us down. No issue was too small for him to help. In several houses he completely reinstalled our boiler - gave good advice in the middle of building projects and was reassuring when it was needed. We've moved out of the area so he can no longer travel to us - but we would highly recommend Mycroft Heating if you get a chance to be a customer!.
Customer in Greater London
Posted on 29/10/2024
, work completed 20/10/2024
Recommended
Which? Local Review
Tim fitted a new boiler for me 18 months ago and did a great job. The boiler sprang a leak recently and as the boiler had just passed out of warranty I asked Tim to come and take a look. He came out promptly and managed to fix what turned out to be a pretty complex problem with the boiler. I highly recommend Tim for his level of service, dedication and professionalism. He really went the extra mile to ensure we got our heating and water back on as soon as possible.
Andrew Murray
Posted on 27/03/2010
, work completed 27/03/2010
Recommended
Which? Local Review
Tim came round to service our elderly boiler. We've had it serviced regularly but this is the first time we've been given proper paperwork. He was running a bit late but texted me to keep me updated with his progress. Brilliant service and I'll be calling upon his services again, without a doubt.
FCPFCP
Posted on 12/06/2012
, work completed 12/06/2012
Recommended
Which? Local Review
One of Tim's plumbers came round to trouble shoot an issue we were having with the radiators and also service our boiler. They spent quite a while investigating the issue and were able to identify where the problem was but didn't even charge us for the time to investigate. The service was very well priced and they took the time to explain any issues and advised well on next step/further work that might need doing. An excellent and friendly service.
frodo788
Posted on 08/11/2012
, work completed 08/11/2012
Recommended
Which? Local Review
We are selling the house, and the new buyers requested that various tasks be carried out. Tim's engineer Craig arrived as advised having called first, serviced the boiler, carried out a gas safety check on the gas hob, and capped a gas pipe in the fireplace all for a very reasonable price. Very highly recommended, will definitely use again and recommend to friends.
Knowsley
Posted on 16/11/2012
, work completed 16/11/2012
Recommended
Which? Local Review
Mycroft Heating installed a new boiler in our garage, involving rerouting of pipework via the cloakroom, a new pump and zone valves, new electrical and gas connections (via very thick walls!), removing the loft header tank, fitting a new HW cylinder, and completely draining and cleaning the system. Amazingly they did it in 5 days and it works perfectly. A neat and thoroughly professional job, by very knowledgeable and helpful people, and at a very reasonable price. Can't recommend them too highly.
qegs57
Posted on 27/04/2013
, work completed 27/04/2013
Recommended
Very good
Really careful and professional. Happily recommend Tim Mycroft.
Ghislaine, London
Posted on 10/02/2015
, work completed 10/02/2015
Recommended
Will definitely use again
Came across Tim as a result of a recommendation I read via Facebook. We had a few issues with his emails getting through the spam filter for my work email account, but once he was booked in I was really pleased with the job he did. Will definitely use him again!
juliasemple
Posted on 30/03/2016
, work completed 30/03/2016
Recommended
Reliable, very professional, and engaging
Tim has done some work in two properties most notably in the house I inherited, and at all times has been thoughtful, considerate and very professional in his approach. He seeks to ensure you get what you want in the best and most effective solution, and then carries out the work to a very high standard at reasonable prices. The key thing is you can feel you can talk to him and he'll listen and then explain the possible solutions in an understandable way without the usual trades blarney. And he's he lovely bloke. Highly recommended.
nick.marchant
Posted on 19/11/2014
, work completed 19/11/2014
Recommended
A Plumber you can rely on
I have been using Tim for several years now and have always been more than satisfied with the level of service. Not only has he serviced our boiler, but fitted the Honeywell system to control the central heating. I would, and have, recommended him to anyone looking.
ChrisW
Posted on 10/06/2016
, work completed 10/06/2016
Recommended
Friendly, professional and very helpful
Tim always has time to explain everything he's doing and offers advice over and above what I'd expect. He has serviced my boiler for years and has given advice on installing a new one. He's always been happy to take my calls asking for advice and always does a very thorough and professional job. Would be happy to recommend him to anyone.
Which? Trusted Traders Consumer
Posted on 21/05/2016
, work completed 21/05/2016
Recommended
Reliable and efficient - would definitely recommend.
We used Tim to install a pump system to improve our water pressure. We found him to be very knowledgeable, hard working and efficient. We're very pleased with the job he's done and would definitely use him again and recommend him to others.
AmyViv
Posted on 10/04/2017
, work completed 10/04/2017
Recommended
Tried and trusted.
Tim has been servicing the boiler for me for quite a few years now after originally installing it for me.If I ever have a problem he is in touch as soon as possible to rectify it and I have always found him to be completely trustworthy and considerate. I have recommended him to a number of my friends and all of them have been happy with his service.
Customer in Greater London
Posted on 17/12/2018
, work completed 13/12/2018
Recommended
Which? Local Review
Tim replaced my old conventional boiler system with a new efficient combi boiler plus additional equipment in a tidy and thorough manner. If you're looking for a thorough installation with no shortcuts taken then Mycroft Heating gets my recommendation.
FlyingFree
Posted on 29/06/2008
, work completed 29/06/2008
Recommended
Which? Local Review
It's rare that I take the trouble to post comments on websites but in Tim's case I'm happy to make an exception. I found him through Which? Local and have been very happy with the service he provides. I would not hesitate to recommend him to anyone. We first called him out because our boiler was in need of a service and was losing pressure. He spent time on the phone with me before coming out to understand the problem and was able to identify the cause when he visited us - a faulty heat exchanger. We have since used him to replace a radiator and fit TRVs to several radiators at home. All his work has been of a high standard and we'll certainly call on his services in the future.
AdamF74
Posted on 02/06/2011
, work completed 02/06/2011
Recommended
Which? Local Review
Tim has done my boiler service, installed a thermostat and fixed a number of small, but tricky things. He has done a good job at a fair price. Very honest - I had been told by another company I needed a system flush, costing £4-500, and was ready to have it done, but Tim told me it was not necessary at the moment. He is a victim of his own success, in that he is very busy and I had to wait a long time for non-urgent jobs to be done. But it was worth being patient. Can heartily recommend him.
Generic
Posted on 04/05/2012
, work completed 04/05/2012
Recommended
Looking for an honest, reliable, efficent plumber?
Well, if you've found Mycroft heating and plumbing, it's your lucky day! Nowadays, it's so difficult to find somebody you trust who will do a good job for a reasonable price, that is why I consider myself fortunate to have met Tim. He's been coming to work in our flat for many years and has never disappointed us. Tim is a nice chap with good work ethics. He knows what he's doing and he will give you, much appreciated, peace of mind. We can't recommend him enough!
Neus PL
Posted on 13/10/2015
, work completed 13/10/2015
Recommended