Endorsed by Which?

N.Brown Electrical Ltd

4.9

175 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Electrician with 25+ years experience providing electrical installation services to Domestic, Industrial and Commercial sectors however focus is on the domestic market. Services include rewiring, fuse board upgrades, smart home installations, power and lighting design and Inspection and testing of installations. N.Brown Electrical is fully qualified and certified to 18th edition wiring regulations , is a NICEIC Approved Contractor and endorsed as a Which? trusted trader.
N.Brown Electrical also has extensive experience with machine maintenance including mechanical fault diagnosis and repairs and can fault find with modern day automation systems such as sensors, PLC controls, CNC controls, pneumatics and hydraulics etc

What we do

  • Electricians

    • Electric Showers
    • Electrical emergency services
    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Rewiring
  • Lighting contractors

    • LED lighting
    • Lighting LED upgrades
    • Outdoor lighting
    • Emergency lighting
    • Emergency lighting annual testing
    • Security & Emergency lighting installations
  • Smart Homes

    • Home automation
    • Security
  • Electric Vehicles

    • Electric Vehicle Charging Points
  • More Services

    • ev charging
    • electric vehicle charging

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
175 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Small electrical jobs needed
Customer Service
Quality
Value
I got in touch with Neil Brown as I had a few issues, socket not working, outside light and under cabinet lights not working, etc. He did a great job, honored the price quoted and left the place so tidy. Absolutely delighted, would gladly use him again or recommend to others
Customer in Lisburn and Castlereagh Posted on 16/04/2024 , work completed 15/04/2024
The trader replied (on 08/05/2024)
Thanks so much for leaving your feedback it really helps others when looking for a reliable tradesman. If you need anything in future let me know.
Quick, efficient and tidy work.
Customer Service
Quality
Value
Neil and his colleague changed the cable of my home car charger. They were able to fit the job in earlier than anticipated when the parts arrived early. Great professional work which I’m very pleased with. They use an app which allows you to see them travelling to your home which ensured I wasn’t away at the time they called. I will definitely use Neil again for any future electrical work.
Customer in Ards and North Down Posted on 11/04/2024 , work completed 11/04/2024
The trader replied (on 08/05/2024)
It was a pleasure to assist you with this and thank you so much for the kind review
Excellent
Customer Service
Quality
Value
Neil came the same day I called as a fluorescent fixture was blowing protection all other lights on the system were not working, He installed a new fixture and got everything working very quickly. The new fixture he brought is amazing. A very good experience. I would highly recommend Neil to anyone with electrical problems and all other electrical services he provides. I did not think it would be fixed and working so fast. He is fast and very efficient and very reasonably priced.
Customer in Ards and North Down Posted on 10/04/2024 , work completed 10/04/2024
The trader replied (on 13/04/2024)
It was great to meet and chat to you, I really appreciate you kind feedback and I’m looking forward to working with you in the future. Neil
Highly Professional
Customer Service
Quality
Value
Contacted NEIL BROWN Electrical with the view to upgrading our fuse box/consumer unit. They responded within 30 mins and after a bit of back and forth via email I was absolutely clear what the process would be. Booked a full EICR (Electrical installation condition report) to establish the state of my home electrical system. Neil turned up on the arranged day and after a quick look at the existing set up let me know his initial thoughts (great way to make sure I was under no illusions of what to expect). After this he and his apprentice went to work and spent several hours going around all of the switches, sockets and fittings efficiently and in great detail. Despite being in the house most of the day there was very little inconvenience to ourselves. He finished the day by outlining the next steps and followed up within 48 hours with the full (detailed) report plus his recommendations. We now have a plan to upgrade which will happen soon. Overall the experience was very professional and low impact despite the level of work involved.
Customer in Ards and North Down Posted on 21/03/2024 , work completed 22/02/2024
Excellent
Customer Service
Quality
Value
I contacted Neil electrician following an advert I saw in the Local Shopper leaflet and after online research showed his very high review score. His office contacted me very promptly and arranged a date for him to attend and provide a quote. All of this was backed up with confirmation emails and texts. He attended to give me a quote and to carry out the work all within the agreed time frame and he even sent me text messages with an estimate of how many minutes away he was. Very efficient. The invoices arrived promptly and was easy to pay. The standard of work was very high and it didn't take him long. Overall incredibly impressed by him and his team who kept in touch at every step of the way. Thoroughly recommended.
Customer in Ards and North Down Posted on 14/03/2024 , work completed 05/03/2024
The trader replied (on 19/03/2024)
Thank you :) I really appreciate the kind words.
Installation of wired outdoor cameras and lights. Plus camera doorbell and solar panel camera
Customer Service
Quality
Value
Very professional from initial call and kept informed of expected arrival to provide quote. Agreed time for work to be carried out 3 days later. Arrived as expected. All work carried out as requested. No issues at all, would recommend Neil.
Customer in Belfast Posted on 08/03/2024 , work completed 08/03/2024
The trader replied (on 13/03/2024)
Thank you, it was lovely to meet you both and a pleasure to work for you!
Very kind and knowledgeable
Customer Service
Quality
Value
Neil was very helpful and knowledgeable about what the problem was when our boiler wasn't receiving any power. He was able to fix the issue without any trouble. The price was always communicated so nothing came as a surprise. We will definitely use his service again when needed.
Customer in Ards and North Down Posted on 04/03/2024 , work completed 04/03/2024
The trader replied (on 07/03/2024)
Thank you so much for the kind words! I’m just so glad you have heat back in your home :)
Hive installation
Customer Service
Quality
Value
First ever tradesman I have booked for a certain date and time and they not only arrived on time but sent a tracking message detailing where they were 20 min before. Excellent work, very efficient, clean and tidied up after. Very mannerly and work completed was excellent.
Customer in Ards and North Down Posted on 16/02/2024 , work completed 12/02/2024
The trader replied (on 23/02/2024)
Thanks for your comprehensive review of my service it was a pleasure working with you.
Efficient work
Customer Service
Quality
Value
Neil did several electrical jobs for us including fitting new bathroom extractor fan, fitting large new ceiling lights, sorting defective dimmer switches and kitchen cupboard lighting. The booking process was efficient and he arrived when expected. The work was carried out to a high standard and bill received on completion. Friendly and competent service. Will use again.
Customer in Belfast Posted on 29/12/2023 , work completed 14/12/2023
Problem sorted!
Customer Service
Quality
Value
Neil has good administrative support so it was easy to make the appointment. It was made clear that the call out and labour fee would be £90 minimum. I had a reminder email a couple of days before and advice that Neil was on his way on the morning. Neil arrived on time, was friendly and polite and quickly diagnosed and remedied the problem with our dimming lights. I was able to pay by card and received the invoice by email. The cost was the £90 plus parts plus VAT. All in all it was a seamless process and I would highly recommend Neil.
Customer in Ards and North Down Posted on 14/12/2023 , work completed 14/12/2023
Very professional and tidy
Customer Service
Quality
Value
Called out at the arranged time and quickly carried out the work (3 lights needed installed and 3 spotlights fixed). Out done very professionally and even hoovered up afterwards
Customer in Belfast Posted on 11/12/2023 , work completed 11/12/2023
The trader replied (on 13/12/2023)
Thank you, I really appreciate your comments. Have a merry Xmas and happy new year.
Excellent Service
Customer Service
Quality
Value
Neil was recommended to me by a friend. Communication was great from the start with a swift response to my enquiry and arriving when he said he would to discuss work and provide quote. His advice for the lighting work was very helpful and he was able to provide everything that was needed. Good communication too with appointment information and arrived on time. The work was carried out to a high standard. Really pleased with the service overall and would recommend to others.
Customer in Lisburn and Castlereagh Posted on 07/12/2023 , work completed 07/12/2023
The trader replied (on 09/12/2023)
Hi, thanks for taking the time to share your experience. I really appreciate it and it helps others to find a trusted electrician. I look forward to working with you again.
Great service
Customer Service
Quality
Value
Contacted Neil as I was upgrading my home heating controls Neil recommended the nest contol system came to the house explained the process of changing from old to new and put me at ease sent the quote next day which was competitive so I agreed work was scheduled to be done within a week and was completed today and house was left spotless work was done to a very high standard and I would recommend to everyone to use this company for any electrical work
Customer in Lisburn and Castlereagh Posted on 01/12/2023 , work completed 01/12/2023
The trader replied (on 04/12/2023)
Thanks for the great feedback. I look forward to working with you again.
5 Star Service
Customer Service
Quality
Value
My bathroom needed a new pull switch and light fitting. I saw N Brown Electrical advertised on FaceBook and contacted them. The work was carried out very quickly and efficiently, in a friendly and professional manner. I would highly recommend and will definitely use them again.
Customer in Belfast Posted on 26/11/2023 , work completed 20/11/2023
The trader replied (on 28/11/2023)
Thank you so much for leaving a review of my service, it really is appreciated.
Highly recommend!
Customer Service
Quality
Value
Neil initially carried out a full electrical installation condition report (EICR) on my property and completed work following the report, installing a new fuse board, smoke detectors, flood lights and issuing a certification. I found the service overall very professional, from first contacting the office and speaking to Sam who was so friendly and helpful, he promptly emailed quotations and booked and confirmed dates for the works to be completed. Neil was very thorough, reliable and accommodating in carrying out the work. I would certainly use N.Brown Electrical LTD again and highly recommend.
Customer in Antrim and Newtownabbey Posted on 21/11/2023 , work completed 23/11/2021
The trader replied (on 28/11/2023)
Hi, thank you for the comprehensive review it really does make the hard work worth while and it was a pleasure to work with you.
Confident to make this strong recommendation
Customer Service
Quality
Value
I had accumulated a large number of small jobs to the point that they were really getting me down. On contacting the office, I received a prompt response, was given a date and time for the work and an explanation of the costing structure. Two days prior to the appointment, I received a confirmation message and, on the day, a further message advising me Neil was 11 minutes away. Although I had a long list of tasks, Neil and his apprentice worked solidly through it and I was very happy with the service provided. I was also satisfied with the final bill which I had been able to accurately anticipate. Not only was I impressed with the carrying out of the electrical work but also with the efficiency of the administration of the appointment, communication, invoicing and customer care. I intend to book Neil for a further piece of work and can highly recommend this company.
Customer in Ards and North Down Posted on 20/11/2023 , work completed 06/11/2023
The trader replied (on 28/11/2023)
Thanks for sharing, I really appreciate it and this helps other people find a trusted service. :)
Neil Brown Electrical
Customer Service
Quality
Value
Needed a new switch and wiring for a free standing cooker delivery imminent. Neil replied to query quickly and texted exact time of arrival! Was extremely professional and helpful and was able to assess problem competently with solution explained and invoice priced accordingly. Will have this number saved if in the need for any further electrical work required. Highly recommended.
Customer in Belfast Posted on 16/11/2023 , work completed 23/11/2016
Great customer service
Customer Service
Quality
Value
Was looking for electrician for a small job. Saw Neil Brown advert in Local Shopper leaflet and looked at his website. Friendly and helpful man answered my phone call, provided quote for work and informed me when Neil would call to do work. Great communication on the day advising me Neill was 5 mins away from my house. Very happy with Neill and the work done.
Customer in Belfast Posted on 15/11/2023 , work completed 15/11/2023
Extractor
Customer Service
Quality
Value
Contacted Neil Brown for installation of a extractor in bathroom. Came out and looked at area in roof space . I received a quote and was happy so went ahead with work . Neil arrived when he said and done the work along side a roofer who fitted a vented tile for extractor. No complaints. The unit had a fault and Neil came back next day and had it changed in 10 mins . Very happy with his work and how quickly he had the unit changed. Will use again . Thanks
Customer in Ards and North Down Posted on 10/11/2023 , work completed 07/11/2023
Electrical Fault
Customer Service
Quality
Value
We arranged a call out with Neil from N Brown Electrical to check an electrical switch which kept tripping They arrived promptly and diagnosed the fault very quickly. I would certainly call upon /recommend Neil for any electrical faults I would have in the future.
Customer in Belfast Posted on 09/11/2023 , work completed 09/11/2023
If you need an electrician get Neil
Customer Service
Quality
Value
Outstanding work from Neil and outstanding customer service. I can highly recommend N. Brown Electrical Ltd.
Customer in Ards and North Down Posted on 27/10/2023 , work completed 25/10/2023
Completion of several jobs
Customer Service
Quality
Value
Neil was very accommodating to look at a long list of jobs we had saved up. Honest about work needed and potential cost. Good communication and clear signposting of dates when works could be carried out. Recurrent confirmation of arrival, and happy to discuss issues as work was being carried out. Professional job throughout. Payment easy and transparent. Excellent email communication also.
Customer in Belfast Posted on 21/10/2023 , work completed 19/10/2023
5*
Customer Service
Quality
Value
Neil is easy to get hold of, came out promptly to quote a small job-fitting an extractor fan in the bathroom- that I was struggling to get anyone out to look at. Once I agreed the quote, a date to complete the work was arranged quickly via the admin team. Neil and his apprentice were friendly and efficient- they even fixed a faulty light switch whilst out. Communication is great, you initially get an arrival window but then are sent a more accurate eta via text which was really helpful. Would definitely use again. Thank you!
Customer in Ards and North Down Posted on 05/10/2023 , work completed 05/10/2023
Professional and Honest
Customer Service
Quality
Value
Contacted Neil for a electrical issue with spotlights, I was keep up to date with arrival times and a day that suited. The job was completed quickly and efficiently and was a decent price.
Customer in Belfast Posted on 22/09/2023 , work completed 20/09/2023
Great work and friendly
Customer Service
Quality
Value
Job consisted of a couple of outside lights and installation of a security light. Arrived promptly, job done quickly, appointment reminders very helpful and have already recommended him to someone. Thanks Neil
Customer in Belfast Posted on 30/08/2023 , work completed 21/08/2023