Endorsed by Which?

N.Brown Electrical Ltd

4.9

147 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Electrician with 25+ years experience providing electrical installation services to Domestic, Industrial and Commercial sectors however focus is on the domestic market. Services include rewiring, fuse board upgrades, smart home installations, power and lighting design and Inspection and testing of installations. N.Brown Electrical is fully qualified and certified to 18th edition wiring regulations , is a NICEIC Approved Contractor and endorsed as a Which? trusted trader.
N.Brown Electrical also has extensive experience with machine maintenance including mechanical fault diagnosis and repairs and can fault find with modern day automation systems such as sensors, PLC controls, CNC controls, pneumatics and hydraulics etc

What we do

  • Electricians

    • Electric Showers
    • Electrical emergency services
    • Electrical installations
    • Electrical repairs
    • Electrical testing services
    • Fuse boards
    • Landlord safety certificates
    • Outdoor electrical wiring
    • Rewiring
  • Lighting contractors

    • LED lighting
    • Lighting LED upgrades
    • Outdoor lighting
    • Emergency lighting
    • Emergency lighting annual testing
    • Security & Emergency lighting installations
  • Smart Homes

    • Home automation
    • Security
  • Electric Vehicles

    • Electric Vehicle Charging Points
  • More Services

    • ev charging
    • electric vehicle charging

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
147 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent work, great price and very professional
Customer Service
Quality
Value
I was very pleased with the work Neil carried out for us which was done within the time quoted and under budget. The professionalism, timely manner, communication and attention is what really stands Neil out from other electricians we have used in the past. From now on Neil will be our go to electrician for sure. Thoroughly nice chap and a great job. Couldn't rate the service high enough.
Customer in Ards and North Down Posted on 19/11/2024 , work completed 22/10/2024
excellent service
Customer Service
Quality
Value
My 91 year old mother's lights had fused back to the fuse box. I rang first thing and the electrician arrived within 2 hours and had all sorted out and changed light bulbs that I could not reach. Very willing to do anything I asked and gave super service - will not hesitate to use this firm again
Customer in Belfast Posted on 11/11/2024 , work completed 11/11/2024
Excellent work and service
Customer Service
Quality
Value
Friendly and helpful service at a fair price and they came when they said they would and did a great job. I’m really happy with the job and will be using them again for more electrical work.
Customer in Lisburn and Castlereagh Posted on 09/11/2024 , work completed 08/11/2024
Excellent service, highly recommend
Customer Service
Quality
Value
Install of a nest thermostat Excellent service. Neill and his colleague arrived when they said they would. Very knowledgeable, work carried out quickly and to a high high standard. Neil also fixed an fault with the boiler. Highly recommend and will definitely be using again if needed.
Customer in Ards and North Down Posted on 28/10/2024 , work completed 28/10/2024
Good efficient firm to deal with
Customer Service
Quality
Value
I found Neill extremely pleasant to deal with. Work was completed smoothly to high specification and on budget. Good communication beforehand, prior confirmation of date and on the day up to date notification when he would arrive. Before he left he stressed that should any problems arise any necessary aftercare was included. I was very pleased with Neill's work and would use again.
Customer in Belfast Posted on 07/10/2024 , work completed 07/10/2024
Would highly recommend
Customer Service
Quality
Value
Professional service from the start over the phone and someone was always on hand to answer my questions. Work was done to a high standard and on time. We had measured our fitting wrong but the guys still sorted. Us out quickly and went and got us the right one. Would highly recommend and will use again
Customer in Belfast Posted on 12/09/2024 , work completed 11/09/2024
Electrical work
Customer Service
Quality
Value
Neil and his assistant arrived punctually and set about their job professionally communicating any issues that needed resolving. They sorted a problem of 30 years standing, that has defeated every other attempt. Work was completed and I would use them again.
Customer in Belfast Posted on 10/07/2024 , work completed 10/07/2024
Recommended Electrician
Customer Service
Quality
Value
Electrician responded quickly and with an evaluation visit and recommended solutions for my requirements. The project was quickly actioned and carried out at a requested date and performed professionally and efficiently Recommended Electrician
Customer in Belfast Posted on 28/06/2024 , work completed 17/06/2024
Excellent Service
Customer Service
Quality
Value
Reliable, professional, not too expensive and everything carried out in a timely manner. Thanks very much!
Customer in Lisburn and Castlereagh Posted on 26/06/2024 , work completed 20/06/2024
Excellent worker and a job well done
Customer Service
Quality
Value
Could not recommend this Company highly enough. Total professional approach from the very first point of contact. Neil replied quickly to my initial enquiry, came out to inspect the job when he said he would, followed by a very reasonable quote. Date and time fixed for the work which was kept to. All in all a completely professional approach backed up by a job well done.
Customer in Belfast Posted on 22/06/2024 , work completed 21/06/2024
Great work completed within timeframe & budget quoted.
Customer Service
Quality
Value
Neill arrived on time & had the work of installing 3 ceiling lights, & changing a switch completed quickly & within the timeframe quoted. The work was cleanly & neatly finished & I would certainly use his business again or recommend his work to others. In terms of aftercare, Neil stated that if there were any problems (which I'm confident there won't be) just to phone the company & he would call back. Before arrival I was also messaged to update me on the time Neill would arrive, which is helpful.
Customer in Belfast Posted on 13/06/2024 , work completed 13/06/2024
Excellent Service
Customer Service
Quality
Value
Great service from start to finish. Very professional and great communication. Neil took no time at all in getting started with the work and the finished product was to an exceptional standard. Neil even went out of his way to sort an additional electrical query I had on the spot which was going above and beyond. I definitely wouldn't hesitate to recommend or ask Neil back for further works.
Customer in Belfast Posted on 31/05/2024 , work completed 30/05/2024
Very Reliable and Skilled
Customer Service
Quality
Value
We have used Neil on three occasions. For a complete electric survey, to fit Nest heating controls and to fit a new switch for the immersion heater. He has always arrived promptly, explained the job and carried out his work in a skilled and efficient manner. The Nest system required a second visit because of our rather complex wiring but Neil came right away to sort out the issue. Definitely recommended.
Customer in Belfast Posted on 27/05/2024 , work completed 27/05/2024
N. Brown electrical Ltd professional trustworthy, efficient.
Customer Service
Quality
Value
First time using this company and as Neil the owner says in his advertising he is the electrician that turns up when he says he will. I have nothing but high praise for the job they did from start to finish. After contact they got back to me straight away. This was followed up by a call to get all the details of what I needed. On the day I was messaged to say the electrician would be there with in 30mins. Our electricians name was Sam and he left a wonderful impression. He was polite efficient and explained exactly what had happened to are sockets. His work was very tidy and didn’t inconvenience of in anyway. I will most definitely be using this company again. Thank you so much for your professional work.
Customer in Belfast Posted on 17/05/2024 , work completed 09/05/2024
Home Electrical work
Customer Service
Quality
Value
Very pleased with the work which involved replacing bathroom lights and outside lights. Very efficient, prompt and tidy. Great to have an electrician you can rely on.
Customer in Belfast Posted on 09/05/2024 , work completed 09/05/2024
Professional, responsive and organised
Customer Service
Quality
Value
Neil and Sam sorted out several small jobs including broken switches, flickering lights and changed fire alarms. Neil establishes what is needed before he schedules the appointment and then arrives on time and does what has been agreed it’s great! He was flexible too. For example if it turned out something didn’t need done he would say so. Thus I am very confident to recommend Neil Brown Electrical LTD
Customer in Belfast Posted on 02/05/2024 , work completed 01/05/2024
The trader replied (on 08/05/2024)
Thank you for the kind words. So glad to be able to help you out with the problems you were experiencing. Looking forward to working with you again soon Neil
I had an electrical fault which was causing the RCD switch to trip.
Customer Service
Quality
Value
The cause of the problem was hard to find but Neil was very thorough and he never gave up until he found the problem. Very professional and gave me feedback on the cause of the problem.
Customer in Belfast Posted on 01/05/2024 , work completed 30/04/2024
The trader replied (on 08/05/2024)
Many thanks for the feedback, we got to the bottom of it in the end. It was great meeting you and the family. If you need anything else don’t hesitate to call me. Cheers Neil
Friendly,efficient service
Customer Service
Quality
Value
I contacted Neil who was recommended to me by a family member,to replace ceiling pendants plus repair back light. Neil and Sam arrived at stated time, job was done quickly and efficiently,clearing up afterwards. Kept informed of date and time of visit by text which was very helpful. Great service will use again,highly recommend Neil 👍
Customer in Ards and North Down Posted on 24/04/2024 , work completed 24/04/2024
The trader replied (on 08/05/2024)
I really appreciate you taking the time to let us know how we served you. Thank you so much.
Small electrical jobs needed
Customer Service
Quality
Value
I got in touch with Neil Brown as I had a few issues, socket not working, outside light and under cabinet lights not working, etc. He did a great job, honored the price quoted and left the place so tidy. Absolutely delighted, would gladly use him again or recommend to others
Customer in Lisburn and Castlereagh Posted on 16/04/2024 , work completed 15/04/2024
The trader replied (on 08/05/2024)
Thanks so much for leaving your feedback it really helps others when looking for a reliable tradesman. If you need anything in future let me know.
Quick, efficient and tidy work.
Customer Service
Quality
Value
Neil and his colleague changed the cable of my home car charger. They were able to fit the job in earlier than anticipated when the parts arrived early. Great professional work which I’m very pleased with. They use an app which allows you to see them travelling to your home which ensured I wasn’t away at the time they called. I will definitely use Neil again for any future electrical work.
Customer in Ards and North Down Posted on 11/04/2024 , work completed 11/04/2024
The trader replied (on 08/05/2024)
It was a pleasure to assist you with this and thank you so much for the kind review
Excellent
Customer Service
Quality
Value
Neil came the same day I called as a fluorescent fixture was blowing protection all other lights on the system were not working, He installed a new fixture and got everything working very quickly. The new fixture he brought is amazing. A very good experience. I would highly recommend Neil to anyone with electrical problems and all other electrical services he provides. I did not think it would be fixed and working so fast. He is fast and very efficient and very reasonably priced.
Customer in Ards and North Down Posted on 10/04/2024 , work completed 10/04/2024
The trader replied (on 13/04/2024)
It was great to meet and chat to you, I really appreciate you kind feedback and I’m looking forward to working with you in the future. Neil
Highly Professional
Customer Service
Quality
Value
Contacted NEIL BROWN Electrical with the view to upgrading our fuse box/consumer unit. They responded within 30 mins and after a bit of back and forth via email I was absolutely clear what the process would be. Booked a full EICR (Electrical installation condition report) to establish the state of my home electrical system. Neil turned up on the arranged day and after a quick look at the existing set up let me know his initial thoughts (great way to make sure I was under no illusions of what to expect). After this he and his apprentice went to work and spent several hours going around all of the switches, sockets and fittings efficiently and in great detail. Despite being in the house most of the day there was very little inconvenience to ourselves. He finished the day by outlining the next steps and followed up within 48 hours with the full (detailed) report plus his recommendations. We now have a plan to upgrade which will happen soon. Overall the experience was very professional and low impact despite the level of work involved.
Customer in Ards and North Down Posted on 21/03/2024 , work completed 22/02/2024
Excellent
Customer Service
Quality
Value
I contacted Neil electrician following an advert I saw in the Local Shopper leaflet and after online research showed his very high review score. His office contacted me very promptly and arranged a date for him to attend and provide a quote. All of this was backed up with confirmation emails and texts. He attended to give me a quote and to carry out the work all within the agreed time frame and he even sent me text messages with an estimate of how many minutes away he was. Very efficient. The invoices arrived promptly and was easy to pay. The standard of work was very high and it didn't take him long. Overall incredibly impressed by him and his team who kept in touch at every step of the way. Thoroughly recommended.
Customer in Ards and North Down Posted on 14/03/2024 , work completed 05/03/2024
The trader replied (on 19/03/2024)
Thank you :) I really appreciate the kind words.
Installation of wired outdoor cameras and lights. Plus camera doorbell and solar panel camera
Customer Service
Quality
Value
Very professional from initial call and kept informed of expected arrival to provide quote. Agreed time for work to be carried out 3 days later. Arrived as expected. All work carried out as requested. No issues at all, would recommend Neil.
Customer in Belfast Posted on 08/03/2024 , work completed 08/03/2024
The trader replied (on 13/03/2024)
Thank you, it was lovely to meet you both and a pleasure to work for you!
Very kind and knowledgeable
Customer Service
Quality
Value
Neil was very helpful and knowledgeable about what the problem was when our boiler wasn't receiving any power. He was able to fix the issue without any trouble. The price was always communicated so nothing came as a surprise. We will definitely use his service again when needed.
Customer in Ards and North Down Posted on 04/03/2024 , work completed 04/03/2024
The trader replied (on 07/03/2024)
Thank you so much for the kind words! I’m just so glad you have heat back in your home :)
Hive installation
Customer Service
Quality
Value
First ever tradesman I have booked for a certain date and time and they not only arrived on time but sent a tracking message detailing where they were 20 min before. Excellent work, very efficient, clean and tidied up after. Very mannerly and work completed was excellent.
Customer in Ards and North Down Posted on 16/02/2024 , work completed 12/02/2024
The trader replied (on 23/02/2024)
Thanks for your comprehensive review of my service it was a pleasure working with you.
Efficient work
Customer Service
Quality
Value
Neil did several electrical jobs for us including fitting new bathroom extractor fan, fitting large new ceiling lights, sorting defective dimmer switches and kitchen cupboard lighting. The booking process was efficient and he arrived when expected. The work was carried out to a high standard and bill received on completion. Friendly and competent service. Will use again.
Customer in Belfast Posted on 29/12/2023 , work completed 14/12/2023
Problem sorted!
Customer Service
Quality
Value
Neil has good administrative support so it was easy to make the appointment. It was made clear that the call out and labour fee would be £90 minimum. I had a reminder email a couple of days before and advice that Neil was on his way on the morning. Neil arrived on time, was friendly and polite and quickly diagnosed and remedied the problem with our dimming lights. I was able to pay by card and received the invoice by email. The cost was the £90 plus parts plus VAT. All in all it was a seamless process and I would highly recommend Neil.
Customer in Ards and North Down Posted on 14/12/2023 , work completed 14/12/2023
Very professional and tidy
Customer Service
Quality
Value
Called out at the arranged time and quickly carried out the work (3 lights needed installed and 3 spotlights fixed). Out done very professionally and even hoovered up afterwards
Customer in Belfast Posted on 11/12/2023 , work completed 11/12/2023
The trader replied (on 13/12/2023)
Thank you, I really appreciate your comments. Have a merry Xmas and happy new year.
Excellent Service
Customer Service
Quality
Value
Neil was recommended to me by a friend. Communication was great from the start with a swift response to my enquiry and arriving when he said he would to discuss work and provide quote. His advice for the lighting work was very helpful and he was able to provide everything that was needed. Good communication too with appointment information and arrived on time. The work was carried out to a high standard. Really pleased with the service overall and would recommend to others.
Customer in Lisburn and Castlereagh Posted on 07/12/2023 , work completed 07/12/2023
The trader replied (on 09/12/2023)
Hi, thanks for taking the time to share your experience. I really appreciate it and it helps others to find a trusted electrician. I look forward to working with you again.
Great service
Customer Service
Quality
Value
Contacted Neil as I was upgrading my home heating controls Neil recommended the nest contol system came to the house explained the process of changing from old to new and put me at ease sent the quote next day which was competitive so I agreed work was scheduled to be done within a week and was completed today and house was left spotless work was done to a very high standard and I would recommend to everyone to use this company for any electrical work
Customer in Lisburn and Castlereagh Posted on 01/12/2023 , work completed 01/12/2023
The trader replied (on 04/12/2023)
Thanks for the great feedback. I look forward to working with you again.
5 Star Service
Customer Service
Quality
Value
My bathroom needed a new pull switch and light fitting. I saw N Brown Electrical advertised on FaceBook and contacted them. The work was carried out very quickly and efficiently, in a friendly and professional manner. I would highly recommend and will definitely use them again.
Customer in Belfast Posted on 26/11/2023 , work completed 20/11/2023
The trader replied (on 28/11/2023)
Thank you so much for leaving a review of my service, it really is appreciated.
Highly recommend!
Customer Service
Quality
Value
Neil initially carried out a full electrical installation condition report (EICR) on my property and completed work following the report, installing a new fuse board, smoke detectors, flood lights and issuing a certification. I found the service overall very professional, from first contacting the office and speaking to Sam who was so friendly and helpful, he promptly emailed quotations and booked and confirmed dates for the works to be completed. Neil was very thorough, reliable and accommodating in carrying out the work. I would certainly use N.Brown Electrical LTD again and highly recommend.
Customer in Antrim and Newtownabbey Posted on 21/11/2023 , work completed 23/11/2021
The trader replied (on 28/11/2023)
Hi, thank you for the comprehensive review it really does make the hard work worth while and it was a pleasure to work with you.
Confident to make this strong recommendation
Customer Service
Quality
Value
I had accumulated a large number of small jobs to the point that they were really getting me down. On contacting the office, I received a prompt response, was given a date and time for the work and an explanation of the costing structure. Two days prior to the appointment, I received a confirmation message and, on the day, a further message advising me Neil was 11 minutes away. Although I had a long list of tasks, Neil and his apprentice worked solidly through it and I was very happy with the service provided. I was also satisfied with the final bill which I had been able to accurately anticipate. Not only was I impressed with the carrying out of the electrical work but also with the efficiency of the administration of the appointment, communication, invoicing and customer care. I intend to book Neil for a further piece of work and can highly recommend this company.
Customer in Ards and North Down Posted on 20/11/2023 , work completed 06/11/2023
The trader replied (on 28/11/2023)
Thanks for sharing, I really appreciate it and this helps other people find a trusted service. :)
Neil Brown Electrical
Customer Service
Quality
Value
Needed a new switch and wiring for a free standing cooker delivery imminent. Neil replied to query quickly and texted exact time of arrival! Was extremely professional and helpful and was able to assess problem competently with solution explained and invoice priced accordingly. Will have this number saved if in the need for any further electrical work required. Highly recommended.
Customer in Belfast Posted on 16/11/2023 , work completed 23/11/2016
Great customer service
Customer Service
Quality
Value
Was looking for electrician for a small job. Saw Neil Brown advert in Local Shopper leaflet and looked at his website. Friendly and helpful man answered my phone call, provided quote for work and informed me when Neil would call to do work. Great communication on the day advising me Neill was 5 mins away from my house. Very happy with Neill and the work done.
Customer in Belfast Posted on 15/11/2023 , work completed 15/11/2023
Extractor
Customer Service
Quality
Value
Contacted Neil Brown for installation of a extractor in bathroom. Came out and looked at area in roof space . I received a quote and was happy so went ahead with work . Neil arrived when he said and done the work along side a roofer who fitted a vented tile for extractor. No complaints. The unit had a fault and Neil came back next day and had it changed in 10 mins . Very happy with his work and how quickly he had the unit changed. Will use again . Thanks
Customer in Ards and North Down Posted on 10/11/2023 , work completed 07/11/2023
Electrical Fault
Customer Service
Quality
Value
We arranged a call out with Neil from N Brown Electrical to check an electrical switch which kept tripping They arrived promptly and diagnosed the fault very quickly. I would certainly call upon /recommend Neil for any electrical faults I would have in the future.
Customer in Belfast Posted on 09/11/2023 , work completed 09/11/2023
If you need an electrician get Neil
Customer Service
Quality
Value
Outstanding work from Neil and outstanding customer service. I can highly recommend N. Brown Electrical Ltd.
Customer in Ards and North Down Posted on 27/10/2023 , work completed 25/10/2023
Completion of several jobs
Customer Service
Quality
Value
Neil was very accommodating to look at a long list of jobs we had saved up. Honest about work needed and potential cost. Good communication and clear signposting of dates when works could be carried out. Recurrent confirmation of arrival, and happy to discuss issues as work was being carried out. Professional job throughout. Payment easy and transparent. Excellent email communication also.
Customer in Belfast Posted on 21/10/2023 , work completed 19/10/2023
5*
Customer Service
Quality
Value
Neil is easy to get hold of, came out promptly to quote a small job-fitting an extractor fan in the bathroom- that I was struggling to get anyone out to look at. Once I agreed the quote, a date to complete the work was arranged quickly via the admin team. Neil and his apprentice were friendly and efficient- they even fixed a faulty light switch whilst out. Communication is great, you initially get an arrival window but then are sent a more accurate eta via text which was really helpful. Would definitely use again. Thank you!
Customer in Ards and North Down Posted on 05/10/2023 , work completed 05/10/2023
Professional and Honest
Customer Service
Quality
Value
Contacted Neil for a electrical issue with spotlights, I was keep up to date with arrival times and a day that suited. The job was completed quickly and efficiently and was a decent price.
Customer in Belfast Posted on 22/09/2023 , work completed 20/09/2023
Great work and friendly
Customer Service
Quality
Value
Job consisted of a couple of outside lights and installation of a security light. Arrived promptly, job done quickly, appointment reminders very helpful and have already recommended him to someone. Thanks Neil
Customer in Belfast Posted on 30/08/2023 , work completed 21/08/2023
Great service
Customer Service
Quality
Value
Very efficient. Turned up at date and time arranged. Even got a handy prompt to advise arrival 10 minutes beforehand. Explained everything I wanted to know about. Very neat, tidy and timely.
Customer in Belfast Posted on 18/07/2023 , work completed 18/07/2023
Great work and fast
Customer Service
Quality
Value
Neil came out and repaired and outside socket within minutes and explained very easily how he would go about doing another job I need. Very clean and tidy and straight forward. Thanks Kevin
Customer in Ards and North Down Posted on 24/05/2023 , work completed 24/05/2023
Highly recommend!!
Customer Service
Quality
Value
It’s very hard to find a well established experienced electrician with good communication and prompt response to quite requests. This is what I found when using Neil Browns services the admin standard and then the quality of electrical work is the best you’ll find. Would highly recommend due to Neil’s professional service and effort in ensuring the customer is happy with the outcome
Customer in Lisburn and Castlereagh Posted on 23/05/2023 , work completed 23/05/2023
Professional and thorough inspection
Customer Service
Quality
Value
Neil performed a thorough inspection of the electrical work throughout my property. He made sure to clean up any areas where he worked, and communicated clearly the areas to be concerned about and recommendations going forward. Would highly recommend.
Customer in Belfast Posted on 26/04/2023 , work completed 26/04/2023
Fast, efficient, helpful
Customer Service
Quality
Value
Neil installed a new board and smoke detectors in my rental house. He accommodated the tenant who works nights, provided clear invoicing and his team were very helpful in getting it all arranged. Highly recommend.
Customer in Belfast Posted on 24/04/2023 , work completed 20/04/2023
Removed old wiring
Customer Service
Quality
Value
All wiring removed from old security system and new garage light fitted. Very friendly quick service.
Jeremy in Belfast Posted on 12/04/2023 , work completed 12/04/2023
Efficient electrical work
Customer Service
Quality
Value
It is very difficult to find reliable tradesmen without a friend's recommendation. Yet that is what we did: we saw the advertisement in The Local Shopper for Neil's electrical business and gave them a call. Neil has a team of people who deal with communication: taking the calls; booking appointments and providing updates. This is invaluable when scheduling the work. Neil himself is knowledgeable; polite and efficient. We had every confidence in his advice and service. Would most certainly recommend to any friend or family member.
Customer in Belfast Posted on 12/04/2023 , work completed 12/04/2023
New security lights
Customer Service
Quality
Value
I saw Neil’s advert in The Local Trader. It was easy to book an appointment. Communications were great and I knew within a two hour slot when he would arrive. He arrived as arranged. He supplied and fitted two new security lights. He and his assistant were pleasant to deal with. When I next need an electrician I have no hesitation in using Neil’s services again.
Judith in Ards and North Down Posted on 31/03/2023 , work completed 30/03/2023
Call out
Customer Service
Quality
Value
Easy to make an appointment and on a day that suited. Arrived on time and work was completed to a very high standard. Excellent service.
Warren in Lisburn and Castlereagh Posted on 12/03/2023 , work completed 07/03/2023
Professional, trustworthy and amiable.
Customer Service
Quality
Value
Neil installed a new fuse board, new double sockets, switched a few single sockets to doubles and upgraded the wiring on the ground floor. He arrived on time and his work was excellent. Because I had asked for a bit of extra work Neil was running late for his next job. He wasn't happy with the clean up and returned at 8.30 the following morning with vacuum cleaner and brush and pan and cleaned everywhere that he had been working on the previous day even though it wasn't that bad. All in all Neil is very professional and I would not hesitate to recommend him to anyone and use him again myself.
Customer in Lisburn and Castlereagh Posted on 10/03/2023 , work completed 06/03/2023
Good electrician
Customer Service
Quality
Value
Neil Brown and colleague put on a timer switch for a bathroom towel rail. On a first visit, we discussed with him what was needed and later were given a price for the work. The work was done as agreed. Neil is a pleasant and tidy worker. We can recommend him.
Denis in Belfast Posted on 08/03/2023 , work completed 07/03/2023
Professional service
Customer Service
Quality
Value
Neil arrived on the date he was booked for and spot on the time he had said. He carried out his work professionally and efficiently with little fuss. He completed his work when he said he would and I received his report the next day. The report was thorough and gave me an insight into the work needing done in my house. I will be engaging Neil to carry out the work identified as he took time to talk me through the issues and explain exactly what was needed in plain English. I would highly recommend Neil and as I said I have already booked him to carry out everything I need done.
Customer in Lisburn and Castlereagh Posted on 20/02/2023 , work completed 01/02/2023
Dropped Nest heat link to thermostat
Customer Service
Quality
Value
Neil responded by text to my issue instantly. Talked me through how to get the heating back on manually, then came to get it going on through the wireless thermostat again. Saved me a fortune. I can totally recommend Neil.
Customer in Ards and North Down Posted on 20/01/2023 , work completed 18/01/2023
Good service on domestic job
Customer Service
Quality
Value
As a first time customer of Neil’s, I was impressed with the professional organization when booking, and also with the text messages prior to Neil’s arrival at my home. Neil arrived when promised (he actually was able to come out earlier than expected and checked this with me first) and quickly inspected and then fixed the two issues I needed his expertise with: checking power to an electrical fire and moving a light switch in my loft. Neil was polite and personable, and offered some helpful suggestions which I will take into consideration for future. Thanks Neil
Customer in Belfast Posted on 19/01/2023 , work completed 18/01/2023
Professional Work & Arrived on Time
Customer Service
Quality
Value
Easy to book appointment. Kept me updated about booking & arrival times. Professional work completed. I have no hesitation in recommending Neil & his team. Very impressed
Customer in Belfast Posted on 16/01/2023 , work completed 16/01/2023
Fantastic Service
Customer Service
Quality
Value
I have used Neil for the last 5 years. He came highly recommended by a colleague and I too would would recommend him. The fault was the light and fitting. Neil assessed the problem and had it fixed in a short amount of time. Neil had said he would be there at 10.30. I received a courtesy text saying he was 8 minutes away, which I found really useful and he arrived in that time. Neil was friendly and reliable throughout.
Which? Trusted Traders Consumer Posted on 15/12/2022 , work completed 12/12/2022
Small job but needed done
Customer Service
Quality
Value
I had a small job that other traders didn’t seem interested in doing. Neil quoted for the work and arrived promptly and completed the job. I had texts reminding me of the scheduled work and notification 15 mins before his arrival. Very professional and pleasant throughout his time here. He clearly explained the problem and the fix. Would recommend him.
Customer in Ards and North Down Posted on 14/12/2022 , work completed 14/12/2022
Skilled, organised and efficient electricians
Customer Service
Quality
Value
I have received excellent service - from communication beforehand to the job finish. I had quick responses when arranging the job and was glad to find reliable electricians servicing my area. Neil and Sam arrived on an agreed time. I was notified by a text of their arrival too. They quickly took care of the broken sockets, wired a chandelier, fixed the light fittings and replaced hard-wired alarm and even left some lighting spares. They were professional, nice and came across as trustworthy workers. I’m very happy and will be using their service again.
Customer in Belfast Posted on 12/12/2022 , work completed 12/12/2022
Reliable and efficient
Customer Service
Quality
Value
I had an issue with my kitchen downlights intermittently failing. Contacted Neil’s business and was given a date and timeframe. Neil turned up on time, diagnosed the problem and I had a full set of lights working when he left. Professional efficient and reliable electrician and a refreshing change from other tradesmen I have dealt with in the past.
Customer in Ards and North Down Posted on 21/11/2022 , work completed 21/11/2022
Extractor Fan Replacement
Customer Service
Quality
Value
What a service, from the initial phone call to Neil calling out to do the work was within 24 hours. Sam called to confirm a very reasonable price and within a few hours Neil arrived and completed the job. Professional, friendly, efficient. I can’t recommend Neil enough for all your electrical work. Excellent.
Customer in Lisburn and Castlereagh Posted on 29/09/2022 , work completed 29/09/2022
Sockets not working
Customer Service
Quality
Value
I contacted Neil regarding a fault causing the circuit breaker to trip hence no electric sockets working except in the kitchen. Sam in the office booked a date and time for Neil to carry out the work. He arrived exactly on time, diagnosed the problem, fixed it, explaining everything along the way and restoring power to all sockets involved. I would have no hesitation recommending Neil as he was punctual, friendly and very knowledgeable, kind and courteous as well as tidy and easy to pay.
Customer in Belfast Posted on 20/09/2022 , work completed 20/09/2022
Commercial work on office building
Customer Service
Quality
Value
Neil Brown was asked to review an inspection report of the office installation and fix the issues raised. The work was done in a very professional manner to a pre agreed price and with excellent back office support. His knowledge of the regulations was exemplary and he was able to explain all of the defects in a way I was able to understand.
Business Customer in Belfast Posted on 20/09/2022 , work completed 15/09/2022
Excellent Service
Customer Service
Quality
Value
I booked Neill to replace old smoke alarms at our home. Had regular updates to confirm our booking and on the day he arrived on time and was efficient and tidy. Will be rebooking Neill to do further Electrical work for us. A bonus is he is also local.
Customer in Lisburn and Castlereagh Posted on 02/09/2022 , work completed 24/08/2022
Excellent service
Customer Service
Quality
Value
Very efficient, tidy work. Advised of price before job. Arrived when agreed and all work completed to an excellent standard.
Customer in Belfast Posted on 02/09/2022 , work completed 28/08/2022
Excellent job
Customer Service
Quality
Value
We engaged Neil to carry out a complete check on our electrics. The process lasted several hours he was completely professional throughout. We were kept informed and given clear explanations of what was happening. We would certainly use him again.
Robert in Belfast Posted on 26/08/2022 , work completed 22/08/2022
Great standard of work
Customer Service
Quality
Value
Needed 6 electrical jobs done, Neil priced the job and it was done within a week all to my expectations. He’s a really nice guy, obviously knows his stuff and I’d recommend him without hesitation.
Customer in Belfast Posted on 23/08/2022 , work completed 23/08/2022
At last someone who turns up.
Customer Service
Quality
Value
After some attempts to get an electrician to come out and price a job I was given Neil's number and he wasn't long getting back to me. A first-class job, quick and efficient, turns up when he says he would and kept informed through Sam in the office. Wouldn't hesitate to use Neil again thank you.
Customer in Ards and North Down Posted on 08/06/2022 , work completed 08/06/2022
Very efficient and helpful
Customer Service
Quality
Value
Great work from Neil from start to finish. Had a new exterior light fitted and one replaced, and also a new switch fitted indoors. Sent two updates on arrival time and arrived exactly on time. Work well priced. Very friendly and efficient, as were the office team. Will certainly use Neil again.
Joan in Belfast Posted on 12/05/2022 , work completed 12/05/2022
Very satisfied customer.
Customer Service
Quality
Value
Neil Brown carried a full inspection plus fitted a new meter board in our apartment to very satisfactory standard. We found him to be a highly experienced and efficient worker as well as most pleasant personality. We got a full report on the work carried out. We would highly recommend Neil.
Customer in Ards and North Down Posted on 03/05/2022 , work completed 27/04/2022
Would definitely recommend
Customer Service
Quality
Value
We were having issues with particular lights in the house. Within a few minutes Neil had identified the most probable issue. Within an hour, including a run for supplies, the lights were fixed and have had no issues since. Neil arrived at the arranged time which was great, was lovely to chat to and easy to pay. Sam at the office is very polite and friendly as well. Would definitely recommend
Customer in Lisburn and Castlereagh Posted on 14/04/2022 , work completed 04/04/2022
Safely and securely fixed.
Customer Service
Quality
Value
Hi, very happy to recommend Neil for electrical work. I have an old system which my shower started to trip and caused burn out in the switch. Bit hazardous. Neil identified the issue, potential solutions on a scale of cost and time and cracked on to make it safe. I'll definitely use his skill again for any future work. Also, not hard to pay. Thanks Neil.
Customer in Ards and North Down Posted on 12/04/2022 , work completed 07/04/2022
Fitting and Assembling a new lamp shade and wall Socket
Customer Service
Quality
Value
Very Happy with Electrical Work carried out on St Patricks day by Neil He worked Professionally and was in a friendly manor. I would recommend him to friends.
Customer in Belfast Posted on 17/03/2022 , work completed 17/03/2022
Fitting of bathroom wall heater and new bathroom light.
Customer Service
Quality
Value
Neil arrived at exactly the expected time and carried out the above work efficiently and courteously. Could not be more pleased with the standard of work and I will have no hesitation in contacting Neil again should any further electrical issues arise. Totally recommended.
Ronnie in Belfast Posted on 17/03/2022 , work completed 17/03/2022
Great work.
Customer Service
Quality
Value
Really happy with the electrical work Neil carried out today. He was very professional and reliable. I will definitely recommend him.
Customer in Ards and North Down Posted on 21/02/2022 , work completed 21/02/2022
Professional, high quality, on time, no nonsense. Great Job.
Customer Service
Quality
Value
Rewire of three bedroom house. New distribution boards, safety detectors, rewiring, new sockets and lights. So pretty much everything. The work was done to the cost quoted, good value, and exactly on time - perfect. No nonsense at all, very easy to work with. Trustworthy. Gave him the keys and left him to it. Work was very high quality, no short cuts taken. Neil was very thorough and professional. Would highly recommend, and I will be using again. If you want high quality, no messing around, on cost on time this is your guy.
Tony in Belfast Posted on 03/02/2022 , work completed 01/09/2021
Top class job
Customer Service
Quality
Value
perfect job today on a number of items that needed attention, all dealt with quickly and efficiently. Perfect service.
Customer in Belfast Posted on 19/01/2022 , work completed 19/01/2022
Replaced porch light sensor
Customer Service
Quality
Value
Neil offers a well organised efficient service. I was able to easily arrange a time slot for the work. Neil arrived on time having kept me updated with text messages and completed the work quickly and to my complete satisfaction.
Customer in Belfast Posted on 08/01/2022 , work completed 05/01/2022
New wall socket. Solid job
Customer Service
Quality
Value
Good quotation service. Fair price. Time slot agreed. Keeps you up to date with calls and texts while everything is worked out. Arrived within 15 mins of agreed appointment time. Neat job. All working fine. Tidied up and vacuumed before he left. Will happily use him again.
Ray in Belfast Posted on 06/01/2022 , work completed 06/01/2022
Lack of electricity to house sockets.
Customer Service
Quality
Value
We rang Neil on Thursday as our sockets throughout the house had stopped working and we had house guests arriving on Saturday. He arranged to come first thing on Friday He arrived on time and despite the fuse box not being labelled properly was able to identify the faulty circuit breaker and replace this.
Customer in Ards and North Down Posted on 12/11/2021 , work completed 12/11/2021
A series of planned domestic visits to secure an overall sound electrical installation
I was very impressed with Neil Brown's professional approach and friendly manor that settled my concerns of my existing domestic electrical installation. He dealt with the immediate problems initially , while highlighting areas that could require attention in the future and suggested that a complete 1 day inspection/ survey would identify any major faults that might occur and raise difficulties with the entire installation. I have arranged my 2nd visit with Neil Brown for the 22nd Nov, agreed the quote paid a deposit to secure a time in his programme of work. I then expect to arrange further visits to carryout a number of individual projects. I have been a Mechanical and Electrical Consultant for 50 years in America, Canada, UK, & Europe.
Customer in Ards and North Down Posted on 09/11/2021 (Reviewer did not use service)
Good quality electrical job
Customer Service
Quality
Value
I am really pleased with the electrical work carried out by Neil at my home. He was reliable, clean and tidy, professional, turned up on time and completed a top quality job. This included replacement of ceiling downlights in both the kitchen and bathroom and external security floodlights and downlights. I am more than happy to recommend Neil.
Customer in Belfast Posted on 06/11/2021 , work completed 02/11/2021
Fantastic -5*****
Customer Service
Quality
Value
Neil was professional, polite, on time. He did the right job not just the easiest job, kept me informed along the way. Definitely recommend and will be using him again.
Customer in Ards and North Down Posted on 04/11/2021 , work completed 04/11/2021
Super Job
Customer Service
Quality
Value
Neil fitted my new cooker for me. I contacted him as he did a great job for me on a shower fuse last year and was really helpful. Work was done really quickly and efficiently. Neil helped me move my old cooker into the yard, checked the appliance worked properly and left the place clean and tidy. Neil is highly recommended, very professional. Will definitely work with Neil again. I got an ETA of arrival and also work was charged as quoted.
Customer in Belfast Posted on 24/10/2021 , work completed 20/10/2021
Bathroom pull cord light switch
Customer Service
Quality
Value
Neil came to my house to replace the pull cord in my bathroom. I had arranged for mid afternoon but he still sent an ETA message which was great! Neil worked quickly and left no mess and we chatted while he worked. He was extremely professional and friendly from the minute he arrived until he left. I'm very happy with the work done and Neil will be the first person I go to for any future electrical work. Thank you again Neil!! ☆☆☆☆☆
Customer in Belfast Posted on 22/10/2021 , work completed 18/10/2021
Highly recommended
Customer Service
Quality
Value
No hesitation in recommending Neil. He installed a ceiling light in our hall and new spotlights in the kitchen. He arrived on time, carried out the work exactly as requested and left the house clean and tidy at the end of the day. Will definitely be using again.
Customer in Ards and North Down Posted on 21/10/2021 , work completed 21/10/2021
Outside light
Customer Service
Quality
Value
Neil fitted an outside light for us and we’re delighted with it It lights up the entire garden which is exactly what we wanted Neil’s work was neat and tidy and he was very friendly and helpful giving us good advice on another job we have in mind He also recommended other traders We got his name when he put a leaflet through our door but got in touch with him when he was working in our neighbours garage We would definitely recommend him
Customer in Belfast Posted on 21/10/2021 , work completed 15/10/2021
Highly skilled and customer focused electrician
Customer Service
Quality
Value
Neil replaced a kitchen cabinet light. He was professional throughout, explaining what he needed to do and ensuring that work was completed to a very high standard. I would have no hesitation in using Neil again and would recommend him to others.
Paula in Belfast Posted on 19/10/2021 , work completed 15/10/2021
Professional, friendly, tidy.
Customer Service
Quality
Value
Professional, friendly, tidy knowledgeable. Everything you'd want in someone working in your home. Highly recommended
Susan in Ards and North Down Posted on 15/09/2021 , work completed 14/09/2021
Smoke alarm
Customer Service
Quality
Value
Neil replaced a broken smoke alarm at my house. He did this quickly and well. He advised me accurately about some other questions that I had. He arrived at the appointed time. I only mention this as it is unusual in my past experience of dealing with tradespeople. He texted 10 minutes before arrival to say that he was on his way. I would have no hesitation in recommending Neil to do any of your electrical work.
Customer in Belfast Posted on 25/08/2021 , work completed 23/08/2021
Friendly, efficient and great price
Customer Service
Quality
Value
Neil was extremely helpful throughout the process - came at the time he agreed and completed the work efficiently . He is very friendly and we were really happy with the work he did for us - at a very good price - thanks Neil !
Customer in Belfast Posted on 25/08/2021 , work completed 12/08/2021
Outside Lights
Customer Service
Quality
Value
Neil arrived at the appointed time. He took the details of what was to be done and he got on with the work quickly, pleasantly and efficiently. Glad to have a contact for a reliable electrician. Would have no hesitation in recommending him to others
Customer in Lisburn and Castlereagh Posted on 12/08/2021 , work completed 12/08/2021
Really accommodating friendly service
Customer Service
Quality
Value
I had what I thought was strange hum coming from my meter box so phoned Neil and the team for a priority appointment. The team fitted me in same day and with a quote before any work was undertaken. Neil came round. Sorted it right out in no time. Couldn't recommend enough. (bonus point for taking card! Who has cash anymore?!!)
Customer in Lisburn and Castlereagh Posted on 06/08/2021 , work completed 29/07/2021
Excellent work, overall
Customer Service
Quality
Value
Neil was with us for the better part of two days, the first being to conduct a review of our electricity arrangements and the second to install a new board at the meter box to ensure that all faults were dealt with and our system was safe and secure and complied with current standards. He proved reliable, efficient, thorough and attentive, answering all our questions clearly and courteously and explaining what he was doing. His paperwork and certification were first class and his open, friendly manner was warmly welcomed. We have no hesitation in recommending him and would have no difficulty whatsoever with using his services again, should the need arise.
John in Belfast Posted on 28/07/2021 , work completed 28/07/2021
Great work & customer service
Customer Service
Quality
Value
I contacted Neil to get a quote for 4 separate electrical jobs. I arranged an appointment with his office & was sent an email confirming this. He called to see what was involved and as one of the jobs wasn't straight forward initially thought it might not be possible. He looked around & found a way to overcome this obstacle so that I could have what I'd wanted. I was sent a quote for the work the following day - I was very impressed with this as I've found this doesn't happen with every contractor pricing a job. I accepted the quote online & was given a date for the work. Neil arrived to carry out the work on time when arranged. He was very pleasant & professional throughout. He worked quickly & efficiently so the jobs were completed quicker than I had anticipated. He tested everything & made sure I was happy with the work he had done. I would definitely recommend him & will definitely be using him for future electrical work.
Cat in Belfast Posted on 15/07/2021 , work completed 15/07/2021
External Double Socket Fitted
Customer Service
Quality
Value
External Double socket fitted. Booked a couple of weeks in advance, turned up on time and great job done.
Michael in Belfast Posted on 15/07/2021 , work completed 15/07/2021
Friendly and professional
Customer Service
Quality
Value
Neil came to fix a broken socket, and quickly identified where the problem originated- he was friendly, professional, efficient, and I would gladly have him do any further electrical work I might need. I also appreciated his appointment confirmation email and text message when he was en route.
Haley in Belfast Posted on 29/06/2021 , work completed 29/06/2021
A simple job very well done
Customer Service
Quality
Value
We found Neil by chance, meaning that we saw an advertisement in a local news-sheet, and contacted him about a job we needed to have done in our kitchen. What impressed us was the prompt response, the efficiency with which our request was processed, the confirmation we received about the date and time on which the work would be done and Neil's friendly, helpful and courteous manner when he arrived on schedule to do the work. This focus on the customer was shown again in follow-up e-mails thanking us for our payment.
John in Belfast Posted on 29/06/2021 , work completed 23/06/2021
Creative and persistent to get a solution to extractor fan issues
Customer Service
Quality
Value
To set the scene, I had moved into a new house, unfortunately, the extractor fan over the kitchen cooking island was not working well. Neil managed to extract the fault machinery, then worked to get the replacement in place. Unfortunately, the specs on the kit had changed, so I had to source a new motor. Once this was acquired Neil managed to fit it quickly and swap necessary parts to save having to cut more holes in the shroud around it. We got to a solution thanks to his creativity and perseverance.
Customer in Ards and North Down Posted on 28/06/2021 , work completed 28/06/2021
Inspection of domestic electrical installation
Customer Service
Quality
Value
Excellent service, professional and efficient. Neil carried out a survey of domestic electrical installation.
Ann in Lisburn and Castlereagh Posted on 26/06/2021 , work completed 24/06/2021
Professional, Fair and Helpful
Customer Service
Quality
Value
Neil Brown Electrical was professional, responsive and prompt in doing the work and providing the written report. I really trusted that Neil did an accurate and thorough EIRC report. I also felt he gave me helpful, fair advice about whether or not to rewire the house. Thank you Neil and Sam.
Ashley in Belfast Posted on 21/06/2021 , work completed 09/06/2021
Fuse board upgrade
Customer Service
Quality
Value
As an electrician myself with no spare time to carry out electrical upgrades to my property prior to its sale, I can verify that Neil Browns work was not only professional but incredibly thorough, prompt and tidy. I wouldn't hesitate to recommend his services or use them again myself in future, many thanks, Patrick Hudson.
Patrick in Belfast Posted on 17/06/2021 , work completed 15/06/2021
Excellence Service
Customer Service
Quality
Value
It's great to have an electrician that you can trust. Neil contacted me on the morning he was due to arrive to let me know what time he would be arriving. Neil fitted an outdoor socket and a new indoor socket. I would definitely recommend Neil to family and friends as his work is superb.
Customer in Ards and North Down Posted on 24/05/2021 , work completed 29/04/2021
Replacement lights
Customer Service
Quality
Value
Once again an excellent job completed by Neil. He arrived at date and time as advised. The work agreed was to replace low voltage ceiling lights throughout the whole house with LED units. A problem at start of the job was quickly resolved without any fuss. The work was carried out efficiently and neatly with minimum dust. Neil took great care to cover floor and furnishings with dust sheets. He finished the work in the agreed schedule and budget. I have no hesitation in recommending this tradesman and would certainly employ him again if the need arises.
William in Belfast Posted on 20/05/2021 , work completed 18/05/2021
Superb work
Customer Service
Quality
Value
Neil is an exceptional professional - arrived at exact time, gave great advice, fitted the work quickly and tidily, and was able to troubleshoot an issue I had. He's highly recommended
Customer in Belfast Posted on 20/05/2021 , work completed 13/05/2021
Electric wiring check
Customer Service
Quality
Value
I got Neil to check my electrics and was happy with his report and recommendion to bring it up to the regulation, he was not pushy for the work but I am more than happy to use him.
Peter in Ards and North Down Posted on 10/05/2021 , work completed 05/05/2021
Neil Brown Electrical
Customer Service
Quality
Value
Neil carried out an Electrical Safety Inspection survey on a property my dad was buying. A number of things came up in the report which Neil explained in over the phone and I received a detailed report. Neil quoted and carried out all the remedial work. Proper professional service from start to finish. Very thorough and his work all round service is excellent. I have no problems in recommending Neil for any electrical work needed in your home. Thank you.
Customer in Ards and North Down Posted on 30/04/2021 , work completed 28/04/2021
Outside double socket
Customer Service
Quality
Value
Neil fitted an outdoor electric socket to run a pond pump and filter, very clean and tidy work. I have no hesitation in recommending him.
Pauline in Ards and North Down Posted on 28/04/2021 , work completed 22/04/2021
Recommend
Customer Service
Quality
Value
From the time I first spoke to make an appointment, when I received a quote, the time of the appointment and how long the job would take, everything was very professional. Neil was exactly on time, completed the job in the time frame..one hour...and left no mess. I would thoroughly recommend him.
Customer in Ards and North Down Posted on 19/04/2021 , work completed 15/04/2021
Efficient and professional service
Customer Service
Quality
Value
The initial quotation was done via video link at a pre arranged time which was very convenient. The work entailed installing 6 soffit down lighters to replace the original fittings. The finished job very good and everything was left tidy and in full working order.
John in Ards and North Down Posted on 05/04/2021 , work completed 02/04/2021
Job well done
Customer Service
Quality
Value
Neil arrived when he said he would, even sending a text when he was on his way. He identified and fixed the problem with strobing recessed lights in my bathroom, but he also tidied up the shoddy workmanship of the initial installer without adding to the cost. I would be happy to use him again for other electrical work.
Customer in Belfast Posted on 25/03/2021 , work completed 23/03/2021
Replacement of two fluorescent lights in the garage
Customer Service
Quality
Value
Neil arrived early to the job and stuck to the agreed quotation. He had recommended replacement with 2 LED strip lights when quoting. Neil was courteous polite and neat and tidy. Very happy with the completed work. Can recommend him and have requested quote for further work.
Customer in Belfast Posted on 24/03/2021 , work completed 24/03/2021
Great service
Customer Service
Quality
Value
Excellent service very efficient would recommend to anyone job done neatly and exactly what we asked to be done
Customer in Lisburn and Castlereagh Posted on 23/03/2021 , work completed 22/03/2021
Great guy, highly recommended
Customer Service
Quality
Value
Great guy - arrived on time (even phoned when he was ten minutes away), good price, worked quickly and efficiently and we will definitely call him again if we need any more work done.
Customer in Belfast Posted on 01/03/2021 , work completed 23/02/2021
Superb service
Customer Service
Quality
Value
Electrical report and fitting of new power board. Work carried out to a very high standard, on time and to budget. Trustworthy, friendly and efficient service. Thank you!
Customer in Ards and North Down Posted on 20/02/2021 , work completed 18/02/2021
Electrical Safety Inspection
Customer Service
Quality
Value
I engaged N Brown Electrical to carry out a safety inspection of a property I was in the process of purchasing. I am happy to report that all my contacts with the company were hassle free. There was an efficient payment system in place and the work was carried at the agreed cost and in the timescale arranged. Neil himself took the time to discuss the implications of his findings and help me to come to a decision about the purchase of the property in question. I have no hesitation in recommending this company to anyone who is looking for good customer service and a desire to go that extra mile to facilitate the customer.
Customer in Ards and North Down Posted on 01/02/2021 , work completed 29/01/2021
Quick response and great quality
Customer Service
Quality
Value
Neil did an excellent job fixing a few repairs we needed. He was very quick to respond, both in terms of scheduling and completing the work needed and provided a very high quality job. Reasonably priced, and clear throughout on what was involved and estimates. Would not hesitate to recommend his services, indeed I have done so already!
Customer in Belfast Posted on 19/01/2021 , work completed 14/01/2021
Efficient and reliable service
Customer Service
Quality
Value
Neil fitted recessed spotlights in our bathroom. Excellent service from provision of the initial quote to completion of work. The job was carried out on the date and time agreed and within the agreed budget. Neil was helpful and courteous at all times and I would have no hesitation in using him again. Highly recommended.
Customer in Ards and North Down Posted on 15/01/2021 , work completed 12/01/2021
Replacement security lamps
Customer Service
Quality
Value
Neil provided quick and efficient service to replace two faulty outside lights. He also gave good professional advice on two other issues and I will be happy for him to deal with these problems also.
Customer in Belfast Posted on 11/01/2021 , work completed 11/01/2021
Fixed 2 broken sockets
Customer Service
Quality
Value
Fixed 2 broken sockets that weren't working. Working now. Great work thank you. Will have back to do more work
Customer in Lisburn and Castlereagh Posted on 06/01/2021 , work completed 06/01/2021
Punctual efficient and high standard work
Customer Service
Quality
Value
Got an outside plug fitted by this electrician. Arrived on time and completed the job to a high standard , would not hesitate to recommend his services to others.
Customer in Lisburn and Castlereagh Posted on 06/01/2021 , work completed 06/01/2021
Install electrical sockets for wall mounted fire an TV
Customer Service
Quality
Value
Excellent service from Neill, he arrived on time, his work was exactly as I requested and he cleaned up any dust etc. He was very professional and I would highly recommend him for any electrical work big or small
Customer in Lisburn and Castlereagh Posted on 05/01/2021 , work completed 05/01/2021
First class service
Customer Service
Quality
Value
I contacted Neil to have two outside lights installed. A date and time was given to me and the job was booked in. On the day, Neil texted to let me know he was on his way and arrived right on time in his van with a nice logo on it. Neil did the work in a very professional way and dealt with a small issue without any problems. His follow up after the work was done by email was great and it is obvious that he cares that the customer is completely satisfied with the work done. I would have no hesitation in recommending Neil to anyone who needs electrical work done as his excellent standard of customer service and care is rarely found these days.
Customer in Ards and North Down Posted on 17/12/2020 , work completed 02/12/2020
Door bell
Customer Service
Quality
Value
I got a new google doorbell fitted by Neil, he was excellent, he arrived when he said he would and provided everything that was needed for the job. Then sent me an invoice the next day. I would recommend this service to anyone who needs any electrical work carried out. He was polite and just lovely to deal with.
Customer in Ards and North Down Posted on 26/11/2020 , work completed 25/11/2020
Great service.
Customer Service
Quality
Value
Brilliant service from booking through to completion. Communication was excellent and work completed on time. Great job, tidy, no fuss, and a genuinely nice guy. So refreshing to have a tradesman turn up on time and do the job. Highly recommended.
Customer in Antrim and Newtownabbey Posted on 23/11/2020 , work completed 19/11/2020
Professional efficient service
Customer Service
Quality
Value
Very professional service from the time I contacted Neil for a quote to getting the work completed. He arrived on time, contacting me beforehand to let me know he was on his way, and did a great job installing a couple of wall lights and replacing another light fitting. He left everything very neat and tidy and I’d happily recommend him.
Customer in Belfast Posted on 20/11/2020 , work completed 19/11/2020
Great work & hassle free
Customer Service
Quality
Value
Neil installed a security light outside our house. He arrived when he said he would and carried out the work quickly & efficiently. Very impressed. Would highly recommend.
Customer in Lisburn and Castlereagh Posted on 19/11/2020 , work completed 18/11/2020
Great work, tidy and considerate electrician
Customer Service
Quality
Value
I am very pleased with the work Neil carried out - fitting an exterior socket and problem-solving my doorbell that hadn't been working. He was efficient, considerate and tidy, and he explained everything to me before finishing. I wouldn't hesitate to use him again and will definitely be recommending him.
Customer in Lisburn and Castlereagh Posted on 19/09/2020 , work completed 07/09/2020
The trader replied (on 04/10/2020)
Thanks for the feedback Victoria it was lovely to meet you and great to help you out with the work you required.
Excellent Job
Customer Service
Quality
Value
Neil carried out some electrical installation work for me and I have to say I was very impressed. The job wasn’t straightforward and Neil went out of his way to help come up with the optimum solution. The work he then carried out was neat, tidy and efficient - first class.
Customer in Lisburn and Castlereagh Posted on 15/09/2020 , work completed 07/09/2020
The trader replied (on 04/10/2020)
Thank you so much !
Extremely professional service
Customer Service
Quality
Value
Have used N. Brown electrical before had no hesitation in contacting for further electrical work ... Work was carried out as agreed and on schedule. Extremely pleased with service throughout.
Customer in Lisburn and Castlereagh Posted on 18/08/2020 , work completed 10/08/2020
Electrical work at home
Customer Service
Quality
Value
I have used Neil Brown Electrical recently and was pleased with the work carried out. The work was carried out on the date and time specified, and to the agreed budget. I have used Neil in the past and have always been happy with the standard of work carried out. I would recommend Neil Brown Electrical for household electrical work.
Customer in Lisburn and Castlereagh Posted on 31/07/2020 , work completed 14/07/2020
Small job well done
Customer Service
Quality
Value
The work done was replacing a bathroom light pull switch and sorting out the dodgy wiring behind a bathroom mirror with two fitted wall lights. Although running only slightly late, Neil texted me twice to keep me informed of his arrival time. He was friendly, polite and evidently committed to high standards. Great to have the lights working again! Will certainly be using N.Brown Electrical again.
Alison in Holywood Posted on 29/07/2020 , work completed 21/07/2020
The trader replied (on 12/08/2020)
Thanks Alison I really appreciate you taking the time to give a honest opinion of the service I provided. Looking forward to working with you again.
Great, efficient service.
Customer Service
Quality
Value
I had sockets and light switches replaced, for cosmetic reasons, in a modern brass finish. The work was completed in a timely fashion, at the agreed price. Friendly, helpful and great communication made the whole experience one which I would thoroughly recommend. I will definitely use again.
Customer in Ards and North Down Posted on 09/07/2020 , work completed 06/07/2020
The trader replied (on 21/07/2020)
Thank you for taking the time to review my service Jan, It was a pleasure working with you and I look forward to helping you with any electrical work in future.
Great Job, will definitely use again
Customer Service
Quality
Value
This was the second time I've contacted Neil for assistance and on both occasion the service was top-notch. This time the dishwasher wall switch was playing up and following reporting of the problem Neil got back to me quickly, both to ascertain what the issue was and to arrange an appointment for the next day. His arrival was timely and he sorted the problem quickly with minimum fuss and no mess. As stated customer service skills are edge both from Neil and his office.
Sharon in Dondondald Posted on 01/06/2020 , work completed 26/05/2020
Great work and fast
Customer Service
Quality
Value
I had Neil out before before Christmas and done a great job then. I needed a new door bell fitted but with COVID19 on we agreed a date for him to give me estimate. Got the estimate then agreed for Neil to start he came over and did a great job also the day before my security light wasn't working. He came the day before and sent me email with price etc so agreed for him to do it. Came next day sorted both out and did a marvelous job. I certainly would not hesitate in getting Neil again. He is a friendly, helpful and trustworthy guy thank you.
Customer in Lisburn and Castlereagh Posted on 19/05/2020 , work completed 12/05/2020
The trader replied (on 23/05/2020)
Thanks for taking the time to share your experience of using my service Margaret, It was a pleasure to work with you and I look forward to helping you out in the future.
Professional Service
Customer Service
Quality
Value
Neil , fitted a new double point/USB socket in a bedroom, requiring tracking of an outside wall. He came when he said he would and did a first class job. He was pleasant to deal with and his work was neat and tidy, no mess. All for a competitive price. What more would anyone want?! I would highly recommend Neil to anyone.
Customer in Antrim and Newtownabbey Posted on 05/05/2020 , work completed 01/05/2020
The trader replied (on 23/05/2020)
Thankyou for the review Lee, I really enjoyed working with you.
Excellent job
Customer Service
Quality
Value
Neil carried out EICR checks & fitted a new Consumer unit in our house. He also set-up the wiring and isolator unit for the fitting of an electric power shower. There were a few other small issues with the wiring that we weren't initially aware of, but he fixed those as well. Great job and the house was left as he found it! (actually cleaner but don't tell my wife!!!!) I would highly recommend Neil, good price and job finished to a very high standard.
Customer in Ards And North Down Posted on 16/03/2020 , work completed 11/03/2020
The trader replied (on 23/05/2020)
I am really please you are happy with the work and service I provided Ian, and look forward to helping you the next time you need any electrical work carried out.
Will use again!
Customer Service
Quality
Value
Neil came to the rescue asap. Great work, advised in advance of the cost. Very thorough, clean and tidy. Will use again.
Customer in Belfast Posted on 06/02/2020 , work completed 05/02/2020
A super electrician
Customer Service
Quality
Value
From first contact by phone to completion of work everything was first class. Call-out for assessment and quotation, followed by prompt agreed date and time, quickly followed by commencement of job. Arrived on-time, and left the place spotless. This was a small job (fitting a fixed spur for security system) but it was undertaken with a high degree importance to me. The firm’s advert stated “No job too small” and this was exemplified in the manner by which the work was addressed. Totally professional and efficient, while simultaneously displaying a friendly approach during our contact. Everything explained. This is a top-drawer firm and I felt completely confident with the quality of the work undertaken. I would thoroughly recommend N Brown Electrical and they are now on my fridge door as a first port-of-call should I require any further electrical work carried out.
Customer in Ards And North Down Posted on 03/02/2020 , work completed 03/02/2020
Accommodating and professional
Customer Service
Quality
Value
Rescued me from a night with limited electricity! Neil came out - despite the fact it was after 6pm - and worked patiently and professionally to isolate and eradicate the fault. He also advised me on the phone first what the likely fee would be. I’m awaiting a quote for some more work and would recommend this service to others.
Customer in Lisburn and Castlereagh Posted on 30/01/2020 , work completed 30/01/2020
N.Brown Electrical
Customer Service
Quality
Value
Neil Brown is very professional and the work he completed for me was done on time. I told Neil what we wanted in our home and what was needed so Neil was able to supply the electrical items. Neil also repaired a few other items in the house that were not on the original invoice. Neil had an apprentice with and and this lad was very helpful as well. They cleaned up the place after they had finished the work and my wife was very satisfied with the overall work. I would recommend Neil to anybody who needs any electrical work done small or large..
Customer in Belfast Posted on 21/01/2020 , work completed 17/01/2020
Great work and very reliable
Customer Service
Quality
Value
Neil was very reliable. He priced the work quickly and kept me up to date on when work would be completed. Very professional and work carried out without fuss. Would highly recommend to complete any electrical job, small or large.
Customer in Belfast Posted on 14/01/2020 , work completed 10/01/2020
Great service
Customer Service
Quality
Value
I had 3 pendant lights fitted and was very happy with the result. Neil was very helpful, work was carried out quickly and with no mess left behind.
Jackie Posted on 13/12/2019 , work completed 13/12/2019
Local, trusted electrician.
Customer Service
Quality
Value
Lighting work undertaken - new Sensor fitted in garage and fixed lightning replaced in back garden.
AJ Posted on 11/12/2019 , work completed 11/12/2019
My review
Customer Service
Quality
Value
Outside lighted fitted all very efficient and promptly.
Customer Posted on 09/12/2019 , work completed 09/12/2019
Trusted electrician
Customer Service
Quality
Value
Extractor fan fitted, new electrical socket fitted , under cupboard lights fitted, TV mounted on wall and a bathroom light fitting changed.
Sam Brown Posted on 06/12/2019 , work completed 06/12/2019