Endorsed by Which?

N C Plumbing & Heating

5.0

51 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Jul 2020

About

We are a friendly local company covering all aspects of plumbing and heating . Emergency call out , planed Maintenance , installation , repair. Small / large jobs welcome

What we do

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas fire repair and servicing
    • Gas cooker installation
    • Gas emergencies
    • Immersion Heaters
    • Gas safety testing and inspection
    • Underfloor heating
  • More Services

    • underfloor heating

Customer reviews

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5.0
51 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Emergency repair
Customer Service
Quality
Value
I returned from holiday on a freezing December evening (a Friday) to find out that my boiler was not working properly and could not be used. I called Mr Carr the following morning (Saturday). He came round after a couple of hours and he promptly managed to sort out the issue. The boiler has been working well since then. He was very professional throughout, calling to let me know that he was on his way and keeping me informed during the work about the steps that he was taking to fix the problem. Being an emergency call-out, I thought the price charged (which was quoted during the initial call, so no surprises!) was reasonable, considering it was during the week-end. I was very happy with the service provided by Mr Carr and I would recommend him.
Customer in Hampshire Posted on 31/01/2024 , work completed 02/12/2023
Great prompt service
Customer Service
Quality
Value
I called them because our shower was leaking into the roof. His response to my call was prompt and he arrived as agreed. He not only assessed the issue but also sorted cleaning out the drains which solved another issue. Definitely recommended.
Customer in Southampton Posted on 17/01/2024 , work completed 15/01/2024
Trustworthy and Goes the Extra Mile
Customer Service
Quality
Value
I had a leaking water tank outlet over Christmas and looking on trusted traders, I contacted Nick and asked if he could visit at short notice. I was delighted when he agreed to visit same day, and he took no time in determining the issue and fixing it - he would have been on site for no more than 30 minutes. I asked Nick to give an overall view of the condition of the system, and he identified issues that nobody else had done previously, and when requested, addressed those issues. I then asked if he’d service our gas boiler, and witnessed him doing an amazing job of cleaning, replacing a corroded part and maintaining a hard to reach component that in 13 years I had never seen maintained during annual maintenance. Nick is very likeable, very trustworthy and very conscientious - I observed him encountering problems and instead of perhaps skipping the issue, he doubled efforts to resolve them. I’m pleased to say I’ve now found my new regular heating and plumbing expert, and I have no reservation in recommending him very highly.
Customer in Hampshire Posted on 28/12/2023 , work completed 27/12/2023
Excellent plumbing work, recommend Nick!
Customer Service
Quality
Value
Nick was friendly and had great customer service and communication from the start. He showed up on time and stayed much later than anticipated to get the work done, he fitted a new sink and tap for me along with a stop switch for the water. The job was much more fiddly in my property and Nick went above and beyond to complete the work! Thanks Nick will be in touch for any future plumbing or heating needs!
Customer in Hampshire Posted on 15/12/2023 , work completed 14/12/2023
Excellent plumber, flexible, knowledgeable and fair
Customer Service
Quality
Value
Been servicing our boiler since 2018 and retained him when we moved properties. Does an excellent and fair job, and have recommended him to our friends and colleagues, who are all pleased with him
Customer in Southampton Posted on 16/11/2022 , work completed 16/11/2022
Great work to fix a stubborn leak in a toilet.
Customer Service
Quality
Value
Nick persisted in his efforts to solve a stubborn leak and was able to fix the problem. He was professional and courteous in his approach and I would highly recommend his work. He arrived on time and completed the work within the estimated cost. Very happy with all aspects of the work.
Customer in Hampshire Posted on 15/11/2022 , work completed 05/09/2022
Another excellent job
Customer Service
Quality
Value
I had suffered the strange phenomena of having to run the hot tap to get the cistern to fill with water after use of the toilet. Nick took a couple of minutes to work out what the problem was and gave me an explanation. He fetched and fitted a brand new flush valve after carefully measuring for fit. All was done after protecting the floor with a waterproof covering and making sure that the correct size of flush valve was installed. Everything to do with the cistern was cleaned before being reinstalled. He is happy to explain to the uninitiated, like me, what he is doing and why. This is the second job done for me. A good blend of experience and up to date knowledge.
Customer in Southampton Posted on 03/08/2022 , work completed 02/08/2022
Boiler service
Customer Service
Quality
Value
This was the annual service of the boiler, which Nick had installed a few years ago. There was a broken component, which he repaired. Also, one of the radiators had a leaky tap, which he replaced.
Customer in Hampshire Posted on 20/05/2021 , work completed 19/05/2021
Boiler service
Customer Service
Quality
Value
Excellent job. Nick was both knowledgeable and approachable and discussed issues arising with us as work progressed. He left the room clean and tidy and his invoice met our expectations.
Brian in Hampshire Posted on 19/05/2021 , work completed 18/05/2021
Boiler install with new flue and associated gas and water pipework
Customer Service
Quality
Value
Excellent! My old water heater broke down, and Nick responded immediately at short notice, fitting me a combination boiler replacement which was relocated into the kitchen. I thoroughly recommend Nick for all and any type of plumbing & heating works. He is clearly an expert in his trade with years of experience, which shines through. All the work undertaken was explained and agreed, the standard of work exceptionally high, results are neat and tidy. Nick works efficiently with the minimum of fuss, clearing up behind himself as he goes along. The price charged was fair and reasonable. Makes me look forward to my annual boiler service next year!
Customer in Hampshire Posted on 17/05/2021 , work completed 14/05/2021
New Combi Boiler Installation
Customer Service
Quality
Value
Excellent service. We were left without heating and hot water as our old boiler had broken. Nick supplied with us with a reasonable quotation and was able to complete the installation at short notice. We are very happy with our new boiler. He also removed the old water tank and redundant pipework work from the loft, everything was left clean and tidy.
Customer in Hampshire Posted on 07/02/2021 , work completed 07/01/2021
Boiler Service
Customer Service
Quality
Value
Nick was able to come and complete an annual service of my boiler at short notice. No problems were found. Nick was polite and left the area very tidy.
Customer in Hampshire Posted on 30/10/2020 , work completed 27/10/2020
A very satisfactory plumbing repair.
Customer Service
Quality
Value
I had to find a plumber quite quickly to repair a leaking hot water cylinder. Based on the positive reviews, I selected Nick who fitted me into his busy schedule on the day I phoned him. The nature of the job meant that he worked late but he made sure that all was well before leaving the premises. Friendly and efficient, I highly recommend Nick for any plumbing dramas!
Phyl in Locks Heath Posted on 20/07/2020 , work completed 17/07/2020
Taps installation
Customer Service
Quality
Value
Nick listened to our ideas and requirements and was able to suggest a much better alternative. The work was done promptly, carefully and efficiently. The price was reasonable.
Customer in Hampshire Posted on 14/07/2020 , work completed 13/07/2020
Fitting of a Sure Stop water switch which turns off water at the flick of a switch
Customer Service
Quality
Value
I have been wanting to have one of these fitted for a while and as I am getting older it is more difficult to bend down to reach the stop cock under the kitchen sink. I now have a switch just inside the cupboard under the sink which is so easily accessible Arrangements were made for Nick to come and install one. He arrived on time, protected the surrounding floor and worked without any mess. I would strongly recommend Nick and will most definitely be using him again and his rates were very reasonable.
Customer in Hampshire Posted on 02/06/2020 , work completed 02/06/2020
Install new boiler and smart thermostat
Customer Service
Quality
Value
Installed new boiler smart thermostat to price agreed in advance. I have been using Nick for many years, he often goes above expectations. On this job, he was able to fix some old wiring issues whilst fitting the new thermostat, with no additional charge. He always clearly explains what he’s doing and is very knowledgable in his field.
Customer in Southampton Posted on 16/05/2020 , work completed 03/04/2020
New boiler installation
Customer Service
Quality
Value
Examined old boiler which was having problems. Discussed options of repair or replacement. Decided to go ahead with new boiler, which the trader gave options and prices. Started work the next day, and was fully up and running the day after. All done to agreed price and schedule.
Customer in Southampton Posted on 08/05/2020 , work completed 06/05/2020
Boiler service
Customer Service
Quality
Value
Today was the annual service of the boiler Nick installed for me a few years ago. He reminds me when the work is due to be done, he is punctual, friendly, and doesn't try to charge a huge amount. I would certainly recommend him.
Customer in Hampshire Posted on 28/02/2020 , work completed 28/02/2020
Repairs to two toilet cisterns
Customer Service
Quality
Value
The plumber arrived on the morning agreed, diagnosed the problem and replaced the internal workings of both cisterns, which now work perfectly. Worked efficiently, tidily and cleanly.
Customer in Hampshire Posted on 19/02/2020 , work completed 27/01/2020
Prompt Attendance to report of a faulty heating system.
Customer Service
Quality
Value
Nick attended promptly after receiving an email report that the property heating system was faulty. He investigated, diagnosed the problem and provided remedial solution to it by supplying and repacing the central heating pump of the heating system. I am a satisfied customer for a job well done and promptly attended to.
Customer in Hampshire Posted on 06/11/2019 , work completed 15/08/2019
Good service as usual
Customer Service
Quality
Value
Nick fitted a new heating element in a towel rail and serviced our boiler. Other than being a couple of hours late due to a previous job over running his work was faultless.
Customer in Southampton Posted on 04/11/2019 , work completed 16/10/2019
Boiler Service
Customer Service
Quality
Value
I have moved into a newbuild house and contacted Nick to service the boiler which I did not fully understand. He kept me informed what he was doing and I now have a better understanding of the system particularly regarding water temperature. The charge was very reasonable.
Michael - Customer in Hampshire Posted on 04/11/2019 , work completed 30/10/2019
Friendly, professional technician.
Customer Service
Quality
Value
We needed a fortic tank replacing, contacted Nick after reviewing Which Trusted Traders. He visited and advised that to improve hot water flow it may be worth considering an unvented tank system. A quote and a suitable date was agreed. The job was completed on time and on budget. We found Nick to be industrious and kept us informed of progress. He left everything tidy. We have no hesitation in recommending him.
Customer in Hampshire Posted on 27/09/2019 , work completed 27/09/2019
Transformed heating
Customer Service
Quality
Value
Nick was very efficient, punctual and kept us informed of all the work being done. The end price matched the original quote and the work done was thorough and very impressive. We would use N C Plumbing again in future.
Customer in Hampshire Posted on 07/09/2019 , work completed 06/09/2019
Good and reliable
Customer Service
Quality
Value
Nick came to replace a leaking stopcock. He supplied a quote and did the work to a high standard. There were complications that were resolved by, what I saw as , good advice. I would recommend Nick to anyone.
Customer in Southampton Posted on 28/08/2019 , work completed 01/05/2019
Excellent plumber
Customer Service
Quality
Value
Nick is a knowledgeable, careful and friendly technician. Highly recommended. He is also good value for money given the quality of his work.
Customer in Eastleigh Posted on 25/08/2019 , work completed 22/08/2019
Professional & reliable
Customer Service
Quality
Value
Nick arrived, as usual, on time & carried out his work diligently & professionally. The timer on my boiler had stopped working & Nick promptly came out, after only visiting a few months prior for the yearly boiler check, to fix the issue. In the space of a few hours, he disconnected the old timer & thermostat, replacing it with a new IR timer & thermostat, which I am now able to keep in the living room, giving much better control over the temperature in there! Not only is he great at what he does, but he's also honest, polite & friendly which goes a long way in my book.
James Eagles Posted on 23/08/2019 , work completed 07/06/2019
Excellent all round plumber
Customer Service
Quality
Value
In 2015 Nick came out to help with an emergency one Sunday afternoon although he doesn’t usually work on Sunday and we haven’t used a different plumber since. Nick has always been trustworthy, honest and reliable. In the 4 years we’ve known Nick he’s installed a new cooker, boiler (which he services annually), kitchen sink and toilet among other emergencies. Nick also provides our annual Landlord Gas Safety Checks. We always call Nick for our plumbing needs as well as recommended him to our family and friends as we find him trustworthy and very reasonable.
Customer in Eastleigh Posted on 22/08/2019 , work completed 22/07/2019
Excellent work and very nice guy
Customer Service
Quality
Value
Contacted this plumber after reading his excellent reviews and he did not disappoint. He replied very promptly and was able to do the job the next day. Originally required a leaking kitchen cold tap fixed but was advised and shown the hot tap also had a slow leak. It was no trouble for him to fix this also as well as installing in-line shut off valves and an extra mounting washer on each tap - his opinion was that the taps were looser than desired and this could have led to the leak. Overall I am extremely pleased with the work done and the very reasonable cost. It was a surprise to find a plumber willing to do such a necessary but small and fiddly job as previous experience suggested that they prefer larger and more lucrative work.
Customer in Hampshire Posted on 10/01/2019 , work completed 08/01/2019
Leak radiator
Customer Service
Quality
Value
Great service, evening call after normal hours, quick fix, helpful plumber. Recommend and will use again.
Customer in Hampshire Posted on 04/01/2019 , work completed 03/01/2019
Reliable and Professional Trader without a doubt
Customer Service
Quality
Value
Nick Carr from NC Plumbing & Heating, a reliable and professional trader came to install our new boiler last week. We contacted him requesting for an urgent quote and survey done over the weekend. The survey was done thoroughly and over the next few days we have had a boiler all installed without any complications. The price quoted is competitive and Nick was the ONLY trader who suggested and done work that is beyond the scope of installation a boiler. He never fails to give ideas and share his knowledge. We highly recommend him and will be using his service from now on without a doubt. Thank you so much Nick for the work over this busy festive season.
Customer in Hampshire Posted on 16/12/2018 , work completed 13/12/2018
Diagnose fault on boiler, replaced circuit board
Customer Service
Quality
Value
Recently called Nick out to fault find a non-working boiler. Nick worked diligently throughout the afternoon and kept me informed about progress and what exactly he was doing. The fault turned out to be a circuit board in need of replacing and Nick was able to source the part and repair the boiler on the same afternoon. The pricing for this job was very reasonable. I have also used used Nick to replace 2 boiler valves in the past. I was very pleased with the service. Price was agreed in advance and he took care to clean up after the work and used dust sheets to keep workspaces clean. Nick was easy to reach via telephone and very knowledgeable in his trade providing clear answers to questions. Nick has also resolved issues with an old immersion heater at a family member's property after a franchised plumbing firm (Drain Doctor) botched the initial attempt to repair the fault. Nick was able to quickly re-do the job (install new element, repair faulty wiring due to poor workmanship) and get the immersion heater to working order and was literally 6 times cheaper than the cowboys (Drain Doctor) attending before.
Customer in Southampton Posted on 14/12/2018 , work completed 14/12/2018
Boiler service & gas safe certificate
Customer Service
Quality
Value
Nick serviced my boiler thoroughly and provided a landlords Gas safety certificate. The work very satisfactory and I was provided with pictures of serviced parts and replaced parts . Would definitely use nick in the future . Thanks .
Customer in Hampshire Posted on 18/11/2018 , work completed 11/11/2018
Annual central heating boiler service
Customer Service
Quality
Value
Excellent service. Nick took the time to talk me through any potential problems and thoroughly cleaned the system. He tidied up after himself, did a really good job at a very reasonable price and even managed to make the boiler run more quietly. Superb job.
frankanderson Posted on 11/10/2018 , work completed 11/10/2018
Very professional job
Customer Service
Quality
Value
Nick came to do the yearly boiler service, the 2nd year he has done it. He did a very thorough job and was clean and tidy. Very good value.
Johnth Posted on 06/10/2018 , work completed 06/10/2018
Fast, efficient, knowledgeable & polite
Customer Service
Quality
Value
I've used NC Plumbing & Heating for a few years now, after he was recommended by a friend, & I've never had any need to look elsewhere. He carries out the yearly check on my boiler & attends to any plumbing emergencies that arise. Nick is timely & efficient, informative & knowledgeable about the work he's carrying out & I'm always happy with the prices he charges, which seem very reasonable. On top of that, he's also tidy, friendly & polite, which goes a long way in my book. I will continue to use NC Plumbing & Heating for the foreseeable future & would gladly recommend him to anyone who asks.
JamesE Posted on 27/04/2018 , work completed 27/04/2018
Arrived promptly and carried out the work very efficiently
Customer Service
Quality
Value
Annual service of boiler which he originally fitted. Is always polite and carries out the work to a very high standard. Also recently fitted a new flush to my toilet cistern which had ceased to work. Arrived same day fault reported and carried out job. His work was excellent and he left everything clean and tidy. Will most certainly use him for any further plumbing work
Valerie west Posted on 15/03/2018 , work completed 15/03/2018
Professional job done to complete satisfaction
Customer Service
Quality
Value
Nick came to look at my water leak from my water tank after British Gas engineer refused to look at it while servicing my boiler. Nick was a very approachable guy who fixed the fault within the hour and have had no problems since, I would definitely recommend his service and I will be using him again in the future for sure.
Steve Posted on 25/01/2018 , work completed 25/01/2018
Very prompt, very good and professional job
Customer Service
Quality
Value
A very good and professional firm. On time, clean and tidy while doing a very good job. Recommended.
Sheila, Hampshire Posted on 26/09/2017 , work completed 26/09/2017
Prompt and Professional
Customer Service
Quality
Value
We have used N C Plumbing for a number of plumbing jobs and they have always been prompt and done a good job.
Christopher, Hampshire Posted on 14/08/2017 , work completed 14/08/2017
Hats off to this company! A well done job
Customer Service
Quality
Value
Nick came around promptly to look at the job of replacing my old heating system with new radiators and flow-and-return pipework. He gave me a very reasonable quotation. Work commenced shortly afterwards. He arrived when he said he would and did a magnificent job in difficult circumstances as the house was fully furnished and work conditions were not ideal. He cleared up after himself as the job progressed so made minimal mess. He replaced flooring and furniture so you wouldn't have known he had been here. He and his right hand man did a professional job with good humour and were a pleasure to have in the house. They worked efficiently and with enthusiasm. This is the second time I have used this company and I would thoroughly recommend it.
Anne Hutchings Posted on 27/07/2017 , work completed 27/07/2017
Top marks all round
Customer Service
Quality
Value
Nick took my desperate call on a Sunday, gathering all relevant info over the phone. Arrived promptly the following Tuesday morning, as arranged & had my hot water back & running within a start time. Polite, professional & very efficient; will be recommending to anyone in need from now on.
James, Hampshire Posted on 21/02/2017 , work completed 21/02/2017
Good job
Customer Service
Quality
Value
Arrived on time, very neat and tidy, completed job asked for and on price.
Brian, Hampshire Posted on 26/01/2017 , work completed 26/01/2017
Fantastic work.
Customer Service
Quality
Value
Very fast and polite service. Was able to fix on same day of booking.
James, Hampshire Posted on 29/10/2016 , work completed 29/10/2016
Work completed quickly and no mess
Customer Service
Quality
Value
Nick diagnosed the problem on the first visit and fixed it on the second visit.
Mrs Rugby Posted on 20/10/2016 , work completed 20/10/2016
Excellent job
Customer Service
Quality
Value
Arrived when he said he would, was really reliable, friendly, professional and tidy. Did extra work to that requested once here.
Helen, Hampshire Posted on 23/09/2016 , work completed 23/09/2016
Very prompt and good service
Customer Service
Quality
Value
Called about fitting of a sink and leaking radiator pipe. Responded very quickly and turned up on time. Was only able to fit sink as radiator turned out to be a bigger job than I thought but he gave good advice and said that it wasn't as urgent as I first thought.
Jon, Hampshire Posted on 19/09/2016 , work completed 19/09/2016
Prompt and professional.
Customer Service
Quality
Value
Very reliable and clean worker. Left the job in good order.
Yvonne, Hampshire Posted on 14/09/2016 , work completed 14/09/2016
Very happy
Customer Service
Quality
Value
They fitted new central heatin in my house for me, including a new boiler. THen they came back and built a bathroom into the cupboard under my stairs. They were very good and i was really happy with their work. Would definitely recommend them!
Anon, Eastleigh Posted on 05/07/2016 , work completed 05/07/2016
Very very happy!
Customer Service
Quality
Value
My boiler broke and I used N C plumbing and Heating to fix it, it was an emergency call out, and they fitted me in the same day. Very nice man. I REALLY recommend this trader.
D, Eastleigh Posted on 07/05/2016 , work completed 07/05/2016
Always on time
Customer Service
Quality
Value
Used them for any plumbing jobs that i have. They have installed a new boiler for me and serviced it ever since. They have also put in a new radiator and outside tap for me, all of which i have been really happy with. Im am always very happy with their work so they are always my go to plumbers! They are always neat and tidy, and are always on time. Would most definitely recommend them!
Valarie, Hampshire Posted on 18/04/2016 , work completed 18/04/2016