N.Leonardi Limited

First & foremost, this is the first plumber I have had in 40 years that turned up on time. Very polite & efficient. All work done as stated on the quote. Highly recommended. I will now be using them to service boiler from now on.

Following a search on Worcester Bosch website for a local fitter, N Leonardi were on their list and came highly recommended. Quotation visit arranged promptly and Nick arrived on time. Quotation very favourable compared to British Gas and similar and impressed with service from start to finish. Left the area clean and tidy and checked we were happy with the work before they left. Would highly recommend and will definitely use them for servicing our new boiler.

Had replacement of a leaking stopcock plus fitting of new shower (2 separate visits). First contacted online and very impressive, rapid response. Engineer arrived at the agreed time and when I first met Adam I immediately had confidence in his professionalism and ability to complete the work. Both jobs done very quickly and great workmanship. Most importantly he discussed any issues with me and we agreed the way forward. Cleaned up when finished. Their customer service is second to none and they obviously take great pride in doing a great job at a fair price. Have already recommended them to family and friends. Many thanks, guys.

First class organisation and service together with expert tradesmanship in carrying out this complex work. This is a professional company backed up with skilful operators who carry out their work in a cheerful, tidy and knowledgeable manner. If you have any heating or plumbing requirements this firm should be No 1 on your list.

I am so pleased that we found N.Leonardi Ltd. I had quotes from British Gas but not only did they seem expensive, it was more like a pitch from a salesman rather than knowledgeable advice and I did have my doubts. I then checked out the Worcester site to look at the boiler range being offered by BG. I saw what I thought may be better options and also found N Leonardi as a local approved Worcester installer with an excellent review record. We made an appointment and Nicks approach and advice immediately gave me confidence. Nick recommended a different system which felt much better suited to the property and our requirements. The quotation, installation and all communication was excellent with pleasant, polite and considerate guys. And all at a much better price. We are very happy and will return for other work in the future. 5 stars well deserved.

We had our boiler replaced, which is now up and running. The process was straightforward from the first contact to the installation. Nick turned up on the arranged dates and on time. He was honest about what was required and when he would be able to carry out the work. The replacement was carried out on the scheduled day. There was no fuss, Nick and Tom just got on with it. Nick went over everything with me after the boiler was installed while Tom cleaned everything up (he even vacuumed the path outside). My experience with the plumbers I have contacted over the years has not been good. Not because of poor quality of work, but by not getting back to me or not turning up on the day. I had no such trouble with Nick and he will be the first one I contact the next time I need a plumber.

Thank you Nick and your colleagues, you have done a great job and we hope we can at least have a hot bath! Everything was professional so thanks very much Helen