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NBK Norwich Bathrooms and Kitchens

4.9

23 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

NBK specialise in the design and installation of bathrooms and kitchens and for over 25 years we have grown to become the largest independent retailer and installer across Norfolk & North Suffolk.

Carrying out a wide range of projects from bathrooms to kitchens, building works to extensions and with two showrooms in Norwich and Diss.

We have a full in-house team, meaning that you don't have to coordinate several different companies or try and organise multiple tradespeople. With many years of experience, our designers Tony and James work closely with you to ensure that you are happy with your design prior to signing off your final specification.

Each project is then fully managed by our dedicated project managers Ryan and Millie, giving you a main point of contact throughout your installation. We understand the importance of customer care and we make it our number one priority, along with installing your new kitchen or bathroom to the highest of standards.

What we do

  • Bathroom fitters

    • Bathroom Installation
    • Bathroom refurbishment
    • Bathroom design services
    • Bathroom tiling
  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
    • Kitchen showroom
    • Kitchen tiling
    • Kitchen worktops
  • Building construction contractors

Customer reviews

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4.9
23 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Pleasure to work with
Customer Service
Quality
Value
All the staff were friendly, helpful and knowledgeable and the work was completed to a high standard. The whole process from start to finish was so well organised, the project was completed on budget and ahead of schedule. I would happily use NBK again.
Customer in Norfolk Posted on 07/01/2025 , work completed 19/12/2024
Excellent Work and Professional Service
Customer Service
Quality
Value
After completing an ensuite and kitchen replacement, and a complex double garage conversion consisting of a new family room, utility room and cloakroom, we are delighted to thoroughly recommend NBK on all accounts. Our hesitation for not doing this sooner was being able to pull everything together to run as one smooth project. From our first meeting with Gareth, we got the confidence that NBK could deliver on everything. The design, materials, work quality and attention to detail is first class and most importantly, every question is listened to and addressed. During the project, communication was excellent in terms of tracking progress, ongoing costs and what would happen in the coming weeks allowing us to plan ahead. Throughout our five month project, everything arrived and was built as planned, the team arrived on time every day and when planned, and quite honestly were a delight to have around during what was a huge overhaul to our home. NBK are fully deserving of all the five star reviews and comments on this site and would definitely use again and highly recommend.
Customer in Norfolk Posted on 04/01/2025 , work completed 20/09/2024
A New Bright Kitchen
Customer Service
Quality
Value
Tony our designer, listened to our requirements for a kitchen which had easy storage and lightened a north facing room. NBK gutted the kitchen and utility room except for the flooring and installed new units and appliances. There were lots of choices to be made from the colour of units to the style of taps, handles, and electrical socket placement and the whole team were helpful and patient throughout. They even created a bespoke bookcase. Ryan managed the project superbly and kept us informed of a minor problem which arose while we were away on holiday for the installation. He also responded quickly to a couple of minor snags which we found on our return to our new kitchen. Project delivered on time and to budget. A great company to work with and thoroughly recommended.
Customer in Norfolk Posted on 05/11/2024 , work completed 04/10/2024
Excellent work (so good we used them twice)
Customer Service
Quality
Value
The recent bathroom work was the second time I’ve used Norwich Bathrooms and Kitchens, and I’m as pleased as the first time I used them. Good project management by the office, welcoming us and organising timings; excellent attention to detail by consultants and installers; swift action when a problem was discovered (at our end, not at theirs) and a bathroom/shower room that is a joy to use. Thanks!
Customer in Norfolk Posted on 17/10/2024 , work completed 30/08/2024
Excellent service
Customer Service
Quality
Value
NBK designed and fitted a cloakroom and an ensuite bathroom for us last year. This review is a little late! Our requirements were quite specific for health reasons, and the design team (James) were helpful, flexible, knowledgeable and supportive. Nothing was too much trouble. Our ensuite bathroom required builders work as well as new sanitary ware and finishes. We had some clear ideas of our own but they brought it to life with good advice and the sourcing of specific items eg a non-slip shower tray. The choice of products and finishes is broad and to our taste, and they easily sourced alternative finishes where required. The installation team were also excellent. The fitter (Sean) was the most considerate contractor we have ever had in our house! We needed the circulation areas to be clear and safe for walking on a daily basis and NBK went out of their way to ensure this happened. Everything was explained as the job progressed. They listened and helped us work out solutions with good suggestions and were friendly and polite throughout. We trusted them completely. There have been a couple of snags which were dealt with promptly without any fuss. I cannot recommend NBK highly enough!
Customer in Norfolk Posted on 01/10/2024 , work completed 21/11/2023
Top job
Customer Service
Quality
Value
Having used NBK in the past we had no hesitation in using them again. The service before deciding to go ahead with the work was friendly and offered up helpful suggestions The work itself (new flooring, tiling and minor kitchen works) was excellent and went the extra mile several times and was way ahead of similar work we have had done by similar kitchen installation companies. Would definitely recommend.
Customer in Norfolk Posted on 25/07/2024 , work completed 16/07/2024
Highly recommended
Customer Service
Quality
Value
Our 14 year old offset quadrant shower enclosure was looking a bit tired after daily use combined with hard water. I contacted NBK who fitted the original shower room and Stuart visited and was very helpful in choosing an alternative. The fitters were excellent and we now have a beautiful frameless shower enclosure and the shower looks like new. Excellent friendly and helpful company from start to finish.
Customer in Norfolk Posted on 11/07/2024 , work completed 13/06/2024
A great company to work with
Customer Service
Quality
Value
We have just had our bathroom refitted by NBK and from start to finish I have found them brilliant to work with. I chose them over other bathroom installers in the area because they gave me confidence in the way that they created a digital design of the bathroom with me beforehand, as well as their friendly and professional manner. The installation was very fast and straightforward, with no mess left and friendly contractors.
Customer in Norfolk Posted on 10/04/2024 , work completed 08/04/2024
Very professional from start to finish. We are delighted with our bathroom
Customer Service
Quality
Value
From our first visit to the showroom to get ideas and then the initial design and choice of products, Megan, James and Stuart were incredibly helpful and shared their knowledge of what would work for us. They kept us informed about timescales and costs. The fitter Lee (and Ben) were superb. Everything ran like clockwork and there were no days when 'nothing happened'. I am sure this was due to lots of hard work behind the scenes from Ryan. We were kept informed throughout about what was happening and when. The fitters were brilliant at keeping things as clean and tidy as they could. We are so pleased with the finished bathroom. The quality of the product and attention to detail was great.
Customer in Norfolk Posted on 27/03/2024 , work completed 13/03/2024
High class work
We are pleased to offer our glowing testimonial for the work by NBK on the complete renovation of our upstairs bathroom into a shower room. The work undertaken principally by Josh (our fitter) and the design and survey teams were exemplary. Most notable was the quality of the finishes, the supplied materials and the equipment fitted - all top notch. Above all we were very impressed by the care taken to ensure everything was completed on time and to a very high standard. It was a real pleasure to work with Josh and the NBK team. Many thanks Chris and Jan Banks
Customer in Norfolk Posted on 01/01/2024 (Reviewer did not use service)
The trader replied (on 17/01/2024)
Dear Customer, Thank you for sharing your experience with us via our Which? profile. We highly appreciate your support and business and wish you all the happiness and enjoyment of your new room. All the best, The NBK Team