Endorsed by Which?

NCC South East Ltd

4.8

80 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

NCC is a locally based company in West Wickham, Kent, offering a wide range of services, including plumbing, heating, gas services, solar power, air conditioning, and heat pumps.
With over 35 years in the industry, we pride ourselves on being a cost-effective and reliable company.
We are an MCS (Micro Generation Scheme) registered company, which gives us access to the BUS Voucher Scheme. Our customers can apply for up to £7,500 towards installing a heat pump.
Our reputation with heat pump manufacturers: Baxi, Bosch, Grant, Midea, Mitsubishi, Samsung, and Vaillant gives us access to unique designs and installations.
We also offer finance options, making payments easier and increasing the choice of services and technologies.
As an Octopus Trusted Partner, we can help clients find the best tariffs.
We operate with domestic and commercial clients throughout the South East and the surrounding areas.
Our reputation has been developed through hard work and reliability, making us the area’s number one choice.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Underfloor heating
    • Boiler installation
    • Boiler repair
    • Gas emergencies
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

    • Solar panels
    • Solar water heating
    • Air source heat pumps
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
  • More Services

    • commerical gas qualified

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
80 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Boiler Service
Customer Service
Quality
Value
Boiler service 2 years in a row after new boiler installation in 2016. Very professional and friendly service. Work carried out very efficiently.
James C Posted on 30/11/2018 , work completed 30/11/2018
The yellow van is a comforting sight!
Customer Service
Quality
Value
Neil was doing some installation work for a neighbour of mine 3 years ago and I asked him to recommend and quote for a new boiler. He took the time to talk me through options and provided a quote in line with my expectations, his knowledge and experience is very apparent. The installation was completed efficiently, on time and exactly as described and they are very tidy, professional workers. Subsequently Neil has returned to additionally install a water tank and to do the annual boiler service. A couple of times I’ve needed to contact Neil to fix a heating problem, he is reassuringly reliable, very responsive and without doubt knows his stuff. All of which is exactly, in my opinion, the qualities you would want and should be able to expect from any professional trader. Lastly I’m all for reading reviews and making judgements but rarely if ever write a review. Neil is exceptional and that is why I am recommending him.
KJSKJS Posted on 08/11/2018 , work completed 08/11/2018
Great work
Customer Service
Quality
Value
Neil has done various jobs for us including installing a mega flow and servicing our boiler. He is extremely reliable and trustworthy. His work is to a very high standard. A part wasn’t to his expected standard so he sent it back until he was satisfied that it was correct. He explains things clearly so you understand and is very honest. Very personable and would highly recommend and would use him again.
Anonymous Posted on 04/11/2018 , work completed 04/11/2018
My wonderful plumber and friendly chap
Customer Service
Quality
Value
Neil installed our central heating system way back in 2009 and since then does a yearly service beside other plumbing services. Always professional, courteous and reliable - immediately spotting the problem and resolving it at reasonable cost. Would recommend his company as we have done with family and friends. The added bonus is his cheeky jokes and does everything with a smile!
Celia M Posted on 12/10/2018 , work completed 12/10/2018
Excellent service for all your plumbing needs
Customer Service
Quality
Value
NCC South East were recommended to me by another company within the trade. I found Neil and NCC to be an excellent choice for the installation of my new boiler and Magaflo system, carrying out all of the work as asked in a professional and efficient manner. Neil is clearly a man who is passionate about his work and prides himself on the quality of his workmanship. I found Neil and his team easy to communicate with and nothing I requested appeared too much trouble. I would have no hesitation in recommending Neil and NCC.
Glasspole Posted on 23/07/2018 , work completed 23/07/2018
NCC
Customer Service
Quality
Value
NCC have looked after our plumbing fir over 10 years. This includes our home , 2 rental properties and also the plumbing for my sister and mother. He has installed new systems for all of us as part of extensive refurbishment works at a total of 4 properties. Not the cheapest, but absolutely reliable trustworthy and thorough in all aspects. I recommend highly.
Alexa childs, . Posted on 14/06/2018 , work completed 14/06/2018
Excellent service
Customer Service
Quality
Value
I would recommend Neil to anyone as he is a problem solver. He fixed my boiler after i had been having constant issues. More importantly he fixed my shower when 4 other companies couldn’t find the problem at all. I can’t thank him enough and he was on time, tidy and fixed both issues when others couldn’t.
HelenC Posted on 23/05/2018 , work completed 23/05/2018
Valued service for necessary repairs
Customer Service
Quality
Value
Repairs to WC cistern, hose supplying bath tap and review of boiler. Very happy that NCC able & willing to undertake these awkward repairs. I assume other plumbers were only interested in entire bathroom refits as they failed to respond following the initial visit.
Which? Trusted Traders Consumer Posted on 28/03/2018 , work completed 28/03/2018
Excellent
Customer Service
Quality
Value
Neil installed our first boiler over 12 years ago when our old boiler packed in, the house was freezing and I had a 6 month baby in the house. He has looked after us ever since. Always reliable, professional and ready to help. I have no hesitation in recommending Neil and NCC. I wouldn't trust anyone else near our heating!
Sonia Colwill Posted on 19/03/2018 , work completed 19/03/2018
Superb!
Customer Service
Quality
Value
Excellent work - Neil cannot do enough for his customers. He genuinely cares about doing a good job. Very fast communication and sorts put problems extremely quickly.
Which? Trusted Traders Consumer Posted on 29/01/2018 , work completed 29/01/2018
NCC
Customer Service
Quality
Value
Boiler service in 2016 and 2017 and a boiler installation in 2015. Very professional service. Would highly recommend.
Alexa Posted on 25/01/2018 , work completed 25/01/2018
Boiler Service (and previous installation)
Customer Service
Quality
Value
NCC have looked after our plumbing fir over 10 years. This includes our home , 2 rental properties and also the plumbing for my sister and mother. He has installed new systems for all of us as part of extensive refurbishment works at a total of 4 properties. Not the cheapest, but absolutely reliable trustworthy and thorough in all aspects. I recommend highly.
Jimmy C Posted on 25/01/2018 , work completed 25/01/2018
I rate NCS 5 Star
Customer Service
Quality
Value
I recommend NCS South East without reservation. When my solar energy installation failed, I contacted NCS South East Ltd seeking their advice. Neil Cornes responded on the same day and within hours I had received objective advice and options for returning the system to working order. I was impressed and decided to commission NCS to carry out the repair work. This was completed efficiently and to budget and I now have a fully working system. Neil and his colleagues are ethical and courteous. I am reassured that should my system fail in the future, I can contact them and know that I will be dealing with experts
Dame Erica Pienaar DBE Posted on 11/01/2018 , work completed 11/01/2018
Excellent plumber - straightforward reliable anf efficient
Customer Service
Quality
Value
Always had a problem with plumbers so I was very pleased when I found Neil. He turned up within half an hour, gave good advice, completed the job quickly and efficiently. It was scorching hot weather when he fitted the tank and sorted the pipework but that did not stop him from working ceaselessly.
Pippa, Kent Posted on 07/07/2017 , work completed 07/07/2017
Outstanding service.
Customer Service
Quality
Value
Searched for a solar panel specialist on Which for my elderly parents following extremely poor service from the original installers. Their solar panels were still under warranty, but the original company failed on numerous occasions to get the panels working & contacting them regarding the warranty became virtually impossible. After reading NCC South East reviews I passed their number on to my parent. Neal from NCC arrived at their home 2 hours after their initial call. He advised them to chase the company as they should complete the repair under the warranty. If he completed the work for them then he would have to charge them. My parents decided they wanted to go with NCC. Neal kept in contact with them, advised them of cost and asked if they were happy to go ahead with the work. He completed the job with out any fuss or drama. Both of my parents were really happy with his service and would highly recommend NCC. Many thanks from myself & Mum & Dad.
Anita W Posted on 01/06/2017 , work completed 01/06/2017
Efficient, reliable and friendly service
Customer Service
Quality
Value
Neil has serviced and repaired our central heating and solar water systems over many years. He will always turn out quickly if you have a problem or make an appointment that he always keeps. His work is of an excellent standard and he always uses good quality components. Neil removes all of the waste and leaves the site neat and tidy. We would be happy to recommend NCC to friends, family or anyone looking for a competent heating engineer.
mortbyr Posted on 03/05/2017 , work completed 03/05/2017
Excellent
Customer Service
Quality
Value
Neil attended to fix a new valve on the hot water tank, repair the toilet and change a tap. He arrived on time and knew what he was doing. His price was more than we expected, but he did an excellent job
sheylmac Posted on 05/04/2017 , work completed 05/04/2017
Very happy customers
Customer Service
Quality
Value
Neil was recommended to us through an electrician who came to look at our faulty water tank. It turned out that we needed a new water tank which Neil quoted for, supplied and fitted. I got a couple of other quotes for peace of mind. It turned out that Neil's quote was very competitive, he fitted the work in at short notice, turned up exactly when he said he would, did an excellent job and left everything very neat and tidy. I couldn't be happier with the work and the service he provided.
Adam Sydenham Posted on 04/04/2017 , work completed 04/04/2017
Excellent Professional Service
Customer Service
Quality
Value
We were recommended NCC by a builder friend of ours and thank goodness we were. We had to have major work done including replacing a not so old domestic boiler with a commercial boiler, new pipework, cleaning up the Central heating and underfloor heating system and more (all things which were incorrectly put in 6 years ago) Neil is a very experienced and knowledgeable person and he and his team went about completing the work in a professional manner. We now have a nice warm house with everything working efficiently. We would definitely recommend NCC as they know what they are doing unlike many of the so called plumbers /gas central heating specialists we have come across (and we have come across many). They are reliable, professional and complete the work on time.
Sangita Posted on 16/12/2016 , work completed 16/12/2016
Always helpful
Customer Service
Quality
Value
Neil has done work for us for about 8 years now ranging from burst pipes, new taps, new sink through to a new boiler and solar panels for heating water and generating electricity. Always happy to use him as he is reliable, helpful and always tries to be flexible in an emergency. Happy to recommend him,
Kate L Posted on 29/11/2016 , work completed 29/11/2016
Excellent expertise
Customer Service
Quality
Value
We cannot recommend enough the high professionalism of this company and its people, who work really hard to deliver a 360 degrees service of excellence. We had our boiler replaced by them and a number of little additions (many of which were emergency calls for help) that our new home required. Neil is extremely efficient and experienced and would always pick up the phone intestantly or return a call in the next 5 minutes. If you are looking for someone trustworthy, professional and proactive in communicating and making himself available, then you can't go wrong with this company. Valentina
Valentina Posted on 17/11/2016 , work completed 17/11/2016
Would recommend
Customer Service
Quality
Value
We found NCC on the Worcester Bosch website and thank goodness we did. What we thought was a boiler problem wasn't and Neil had to replace pipe work and sort out the water tank. End result is our heating is better than its been in years. Neil was very efficient and we would happily recommend this firm.
Mrs Stephen Posted on 04/11/2016 , work completed 04/11/2016
Great reliable work
Customer Service
Quality
Value
Neil installed a Worcester boiler for us seven years ago which has been completely reliable. He installed all the necessary plumbing and has been back several times since to carry out additional plumbing work. He is very reliable and has a good team that he can call on. Recommended. Ruth B
Ruth B Posted on 13/10/2016 , work completed 13/10/2016
Good work at a fair price
Customer Service
Quality
Value
Neil and his team fitted my new boiler in 2008. His was not the cheapest quote but I chose him as he was the most informative about the work to be done and the price seemed fair. The work was carried out as agreed and was completed on time and to the specification and the price on the written quote. The boiler has been totally reliable since it was fitted and Neil has serviced it regularly. Over the years he has also fitted new radiators and a space saving heater in the kitchen. He has also turned out for me in an emergency, when I was really panicking, and calmly sorted the problem. All his work has been carried out professionally and at a fair price. I would certainly recommend NCC
Susan B, South East London Posted on 08/10/2016 , work completed 08/10/2016
One of the good guys - very highly recommended
Customer Service
Quality
Value
Neil Cornes and his team installed our Worcester Bosch boiler and mains pressure system in 2004, and we have had 12 years of trouble free heating and hot water ever since.......which is just as well as we are a family of 7 in a big old draughty Victorian house. He is very pleasant, always available, and knows his stuff to an impressive degree. We had building work done 6 years ago by a perfectly good and reputable builder, however their plumber made a mistake with the wet underfloor heating system. At our request, Neil came round and very calmly and politely put the other (very senior) plumber straight on the finer points of the plumbing, After a bit of arm waving and attitude from the other plumber he conceded that Neil was right and the errors were corrected. I only wish we had asked Neil to install the underfloor heating in the first place. I wouldn't hesitate to recommend NCC to anyone, excellent tradesmen like Neil are, sadly, quite hard to find....my only concern is who is going to look after my heating system if he ever retires! Hopefully, he will keep working until he is 150.
Kowhai Posted on 07/10/2016 , work completed 07/10/2016