Endorsed by Which?

NCC South East Ltd

4.8

82 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Why you can trust this trader

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About

NCC is a locally based company in West Wickham, Kent, offering a wide range of services, including plumbing, heating, gas services, solar power, air conditioning, and heat pumps.
With over 35 years in the industry, we pride ourselves on being a cost-effective and reliable company.
We are an MCS (Micro Generation Scheme) registered company, which gives us access to the BUS Voucher Scheme. Our customers can apply for up to £7,500 towards installing a heat pump.
Our reputation with heat pump manufacturers: Baxi, Bosch, Grant, Midea, Mitsubishi, Samsung, and Vaillant gives us access to unique designs and installations.
We also offer finance options, making payments easier and increasing the choice of services and technologies.
As an Octopus Trusted Partner, we can help clients find the best tariffs.
We operate with domestic and commercial clients throughout the South East and the surrounding areas.
Our reputation has been developed through hard work and reliability, making us the area’s number one choice.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Underfloor heating
    • Boiler installation
    • Boiler repair
    • Gas emergencies
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Renewable energy

    • Solar panels
    • Solar water heating
    • Air source heat pumps
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
  • More Services

    • commerical gas qualified

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.8
82 reviews
Customer Service
4.8
Quality
4.8
Value
4.8
Sort by
Great reliable work
Customer Service
Quality
Value
Neil installed a Worcester boiler for us seven years ago which has been completely reliable. He installed all the necessary plumbing and has been back several times since to carry out additional plumbing work. He is very reliable and has a good team that he can call on. Recommended. Ruth B
Ruth B Posted on 13/10/2016 , work completed 13/10/2016
One of the good guys - very highly recommended
Customer Service
Quality
Value
Neil Cornes and his team installed our Worcester Bosch boiler and mains pressure system in 2004, and we have had 12 years of trouble free heating and hot water ever since.......which is just as well as we are a family of 7 in a big old draughty Victorian house. He is very pleasant, always available, and knows his stuff to an impressive degree. We had building work done 6 years ago by a perfectly good and reputable builder, however their plumber made a mistake with the wet underfloor heating system. At our request, Neil came round and very calmly and politely put the other (very senior) plumber straight on the finer points of the plumbing, After a bit of arm waving and attitude from the other plumber he conceded that Neil was right and the errors were corrected. I only wish we had asked Neil to install the underfloor heating in the first place. I wouldn't hesitate to recommend NCC to anyone, excellent tradesmen like Neil are, sadly, quite hard to find....my only concern is who is going to look after my heating system if he ever retires! Hopefully, he will keep working until he is 150.
Kowhai Posted on 07/10/2016 , work completed 07/10/2016
Always helpful
Customer Service
Quality
Value
Neil has done work for us for about 8 years now ranging from burst pipes, new taps, new sink through to a new boiler and solar panels for heating water and generating electricity. Always happy to use him as he is reliable, helpful and always tries to be flexible in an emergency. Happy to recommend him,
Kate L Posted on 29/11/2016 , work completed 29/11/2016
Excellent expertise
Customer Service
Quality
Value
We cannot recommend enough the high professionalism of this company and its people, who work really hard to deliver a 360 degrees service of excellence. We had our boiler replaced by them and a number of little additions (many of which were emergency calls for help) that our new home required. Neil is extremely efficient and experienced and would always pick up the phone intestantly or return a call in the next 5 minutes. If you are looking for someone trustworthy, professional and proactive in communicating and making himself available, then you can't go wrong with this company. Valentina
Valentina Posted on 17/11/2016 , work completed 17/11/2016
Superb!
Customer Service
Quality
Value
Excellent work - Neil cannot do enough for his customers. He genuinely cares about doing a good job. Very fast communication and sorts put problems extremely quickly.
Which? Trusted Traders Consumer Posted on 29/01/2018 , work completed 29/01/2018
Excellent service
Customer Service
Quality
Value
I would recommend Neil to anyone as he is a problem solver. He fixed my boiler after i had been having constant issues. More importantly he fixed my shower when 4 other companies couldn’t find the problem at all. I can’t thank him enough and he was on time, tidy and fixed both issues when others couldn’t.
HelenC Posted on 23/05/2018 , work completed 23/05/2018
Valued service for necessary repairs
Customer Service
Quality
Value
Repairs to WC cistern, hose supplying bath tap and review of boiler. Very happy that NCC able & willing to undertake these awkward repairs. I assume other plumbers were only interested in entire bathroom refits as they failed to respond following the initial visit.
Which? Trusted Traders Consumer Posted on 28/03/2018 , work completed 28/03/2018
Excellent service for all your plumbing needs
Customer Service
Quality
Value
NCC South East were recommended to me by another company within the trade. I found Neil and NCC to be an excellent choice for the installation of my new boiler and Magaflo system, carrying out all of the work as asked in a professional and efficient manner. Neil is clearly a man who is passionate about his work and prides himself on the quality of his workmanship. I found Neil and his team easy to communicate with and nothing I requested appeared too much trouble. I would have no hesitation in recommending Neil and NCC.
Glasspole Posted on 23/07/2018 , work completed 23/07/2018
Knowledgeable and prompt
Customer Service
Quality
Value
This was the first time I have employed Neil and I would rate him as an excellent choice. He attended very quickly to give me a quote on servicing my solar hot water system and also recommended a number of safety alterations following his examination of the system. When he carried out the work there was a problem with a defective blank on an unused port on the hot water tank which fractured on removal. This Neil was unable to rectify and I had to seek alternative help. However, on the work that Neil was able to proceed with and the main job of servicing the solar system I am very happy with. Neil is very knowledgeable, personable and efficient.
Customer in Greater London Posted on 30/01/2019 , work completed 24/11/2018
Honest, Reliable and Efficient plumbing & heating service time and time again....
Customer Service
Quality
Value
We are general roofing and building contractors and have been using Neil and his team at NCC South East Ltd for over five years for both our commercial and domestic plumbing, heating & gas works. The great thing with NCC is they never let you down, they are on-site on time, looking professional and get the job done to the budget and schedule agreed. If you are looking for a reliable plumbing & gas engineer these are your guys, take it from someone in the trade!
Customer in Greater London Posted on 20/08/2019 , work completed 31/07/2019
Emergency Boiler breakdown
Customer Service
Quality
Value
I contacted Neil & he came along the same day & quickly located the problem & fixed it. I have British Gas cover but they could only offer a date of March 9 so being left without a boiler & no heating for so long was not an option so Neil was a life saver & charged a minimal cost. So refreshing to find a trusted professional with old fashioned standards with so many cowboys around these days. I wouldn’t hesitate to recommend him.
Customer in Greater London Posted on 26/02/2021 , work completed 26/02/2021
New Boiler
Customer Service
Quality
Value
Neil installed a boiler for me 15 years ago and has serviced it regularly. It came to the end of its life last week. So Neil replaced it with a new gas boiler. We talked about other greener options but my house just wasn't suitable for an air pump without a lot of disruption. We booked a day that suited me and the work was done quickly and cleanly and at the price quoted. I'm really pleased with the new boiler and will continue to get Neil to service this one.
Customer in Greater London Posted on 19/02/2023 , work completed 17/02/2023
UFH and ASHP
Customer Service
Quality
Value
Neil put in our underfloor heating and air source heat pump. We are self builders, he was very patient waiting for us to get to the correct stage for him. He offered advice along the way. Would recommend Neil to anyone. Our build is toasty!!
Customer in Posted on 22/10/2023 , work completed 11/10/2023
Fast problem solving in new flat
Customer Service
Quality
Value
We’d just moved in to our new property and discovered no running water even with all isolators open. Neil quickly identified a broken isolator and had it fixed the next day even though it required a non-standard part. He kept us updated and explained the issue so we could understand it, and parts and labour costs were very reasonable given the short notice. Great for peace of mind when we had so many other things going on!
Customer in Greater London Posted on 10/04/2024 , work completed 10/04/2024
Still the Best
Customer Service
Quality
Value
Neil fitted my first boiler 20 years ago and I've recommended him to countless friends since. This week my boiler breathed it's last and Neil was my first call to replace it. He still had his records, knew exactly what I needed and even worked on a Saturday to get me back up and running in just a few days. Amazing service. Thank you so much
Customer in Greater London Posted on 22/10/2024 , work completed 22/10/2024
Would recommend
Customer Service
Quality
Value
We found NCC on the Worcester Bosch website and thank goodness we did. What we thought was a boiler problem wasn't and Neil had to replace pipe work and sort out the water tank. End result is our heating is better than its been in years. Neil was very efficient and we would happily recommend this firm.
Mrs Stephen Posted on 04/11/2016 , work completed 04/11/2016
Very happy customers
Customer Service
Quality
Value
Neil was recommended to us through an electrician who came to look at our faulty water tank. It turned out that we needed a new water tank which Neil quoted for, supplied and fitted. I got a couple of other quotes for peace of mind. It turned out that Neil's quote was very competitive, he fitted the work in at short notice, turned up exactly when he said he would, did an excellent job and left everything very neat and tidy. I couldn't be happier with the work and the service he provided.
Adam Sydenham Posted on 04/04/2017 , work completed 04/04/2017
I rate NCS 5 Star
Customer Service
Quality
Value
I recommend NCS South East without reservation. When my solar energy installation failed, I contacted NCS South East Ltd seeking their advice. Neil Cornes responded on the same day and within hours I had received objective advice and options for returning the system to working order. I was impressed and decided to commission NCS to carry out the repair work. This was completed efficiently and to budget and I now have a fully working system. Neil and his colleagues are ethical and courteous. I am reassured that should my system fail in the future, I can contact them and know that I will be dealing with experts
Dame Erica Pienaar DBE Posted on 11/01/2018 , work completed 11/01/2018
Good work at a fair price
Customer Service
Quality
Value
Neil and his team fitted my new boiler in 2008. His was not the cheapest quote but I chose him as he was the most informative about the work to be done and the price seemed fair. The work was carried out as agreed and was completed on time and to the specification and the price on the written quote. The boiler has been totally reliable since it was fitted and Neil has serviced it regularly. Over the years he has also fitted new radiators and a space saving heater in the kitchen. He has also turned out for me in an emergency, when I was really panicking, and calmly sorted the problem. All his work has been carried out professionally and at a fair price. I would certainly recommend NCC
Susan B, South East London Posted on 08/10/2016 , work completed 08/10/2016
Excellent service
Customer Service
Quality
Value
New boiler and some replacement radiators
Which? Trusted Traders Consumer Posted on 23/07/2015 , work completed 23/07/2015
Thorough job done well
Customer Service
Quality
Value
Removal of old central heating system. Complete re-installation of heating, hot water and boiler. New fresh water main run to house.
Which? Trusted Traders Consumer Posted on 01/05/2015 , work completed 01/05/2015
Boiler Service
Customer Service
Quality
Value
Boiler service 2 years in a row after new boiler installation in 2016. Very professional and friendly service. Work carried out very efficiently.
James C Posted on 30/11/2018 , work completed 30/11/2018
Replace burst cylider and restore solar
Customer Service
Quality
Value
Neil responded to a disaster speedily and efficiently. He and his team quickly established the full extent of the problem and proceeded to resolve all the issues. The standard of workmanship was very high and great care was taken around the house. My wife and I could not be more pleased. Great Company.
Customer in Greater London Posted on 22/05/2019 , work completed 21/05/2019
Great job - very thorough and reliable
Customer Service
Quality
Value
Neil came to our rescue, when our solar heating system packed up. It transpires that the system had been installed wrongly by the original heating engineer (apparently not uncommon unfortunately), so Neil sorted it out for us. It was by no means a straight forward job, with lots of unexpected problems uncovered along the way. But Neil persevered and got to the bottom of the problem, without any delays or complaints. We were very impressed by his attitude and professionalism. We would wholeheartedly recommend him and will be using him in the future to service our solar system.
Catherine Posted on 15/07/2019 , work completed 15/07/2019
Totally reliable
Customer Service
Quality
Value
Following a leak on the ground floor of our kitchen and hallway, we appointed Neil to install underfloor heating once the old floor was lifted and before the new tiles went down. He explained everything in advance in terms we could understand and used first-rate, British products. He kept to his schedule although there was some delay because the tiler didn't stick to his own schedule; and the job was billed exactly as quoted. Neil is an honest, knowledgeable, plumber at the top of his game who has a wealth of expertise and is happy to impart his advice. After the job was complete I did call a couple of times for advice on related and unrelated issues and he responded quickly and informatively. Prior to commissioning the job, we were nervous about how to select the right person but from the outset we trusted him and felt assured in his capable hands. We have no reservations in recommending him.
Customer in Greater London Posted on 30/08/2019 , work completed 09/08/2018