Endorsed by Which?

NCS Property Maintenance

4.7

44 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Over the past 25 years NCS quickly become an established heating and maintenance contractor. NCS entered the new era of renewable energy, and again, quickly became established and accomplished in the field, carrying out both domestic and commercial renewable installations. Specialising in solar and air source installation.

We believe that the continued employment of our services is due to our professional, reliable and committed approach to the services we provide. An increase in our commerce has been driven by recommendations.

NCS as a company is registered with many professional regulatory bodies, for example:

~Gas Safe Register
~Association of Plumbing and Heating Contractors
~Federation of Master Builders
~The Associated Master Plumbers and Domestic Engineers
~Renewable Energy Consumer Code (RECC)
~HETAS (Retailer and Installer)
~Microgeneration Certification Scheme (MCS)

All of which ensures the expertise that our company maintains.

What we do

  • Renewable energy

    • Biomass
    • Solar panels
    • Solar water heating
    • Air source heat pumps
    • Ground source heat pumps
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
44 reviews
Customer Service
4.8
Quality
4.8
Value
4.7
Sort by
Emergency mains water leak
Monday morning big puddle in the front lawn around the area of the water meter. The water board suggested contractors assess the situation. I phoned NCS Property Maintenance who came out promptly the next morning. Their assessor Tony calmly looked at the problem and emptied the area of water after turning off the nearest stopcock. He had a good look around and took a video on his phone of the leak which was clearly on the side entering the water meter. He informed me that was a water board problem and I needed to get back to them. For me, this was a complete emergency but Tony dealt with it all in a very calm professional way.
Customer in Hertfordshire Posted on 28/11/2024 (Reviewer did not use service)
The trader replied (on 29/11/2024)
Thank you for this lovely review. We will be sure to provide this feedback to Tony. We are glad that you were happy with his service
Excellent advice and skilled installation of an Air Source Heat Pump
Customer Service
Quality
Value
We are new to ASHP's though very familiar with the nature of the building and services industries, but quickly realised that NCS really knew what they were doing and were giving us sound advice. Essentially we've taken their advice on all the components of the system, but have taken the major decisions on its layout based on their more general advice. Their staff are skilled, experienced and effective. We've had a couple of hiccups along the way, and each time they're been swift to sort things out effectively. You might find someone to put in a cheaper bid for an ASHP installation, but we doubt they would achieve the quality of advice, workmanship and customer service we've received. We did need to instruct some changes to their work, and these have been carried out at quite reasonable cost.
Customer in Greater London Posted on 04/10/2024 , work completed 04/10/2024
The trader replied (on 29/11/2024)
We are really glad to hear how happy you are with the service that you received. We pride ourselves on employing good quality staff and we can see that this is paying off with the reviews that we receive. Thank you for such great feedback which we will be sure to pass on to the whole team. We look forward to being in touch next year regarding your service!
Satisfaction on all aspects of the contract with this company.
Customer Service
Quality
Value
The job entailed replacing an old boiler first installed 2003 in a cupboard in our kitchen. It was important, although not essential that the new boiler should fit inside the same cupboard. The two men that carried out this work ensured this the boiler fitted inside the cupboard and carried out all the work efficiently. The surveyor was insistent that the new boiler should be as efficient as necessary and discussions with him were satisfactory. An existing fault in one of the valves was located and a new valve fitted again efficiently.
Customer in Hertfordshire Posted on 25/09/2024 , work completed 09/09/2024
The trader replied (on 29/11/2024)
Thank you for taking the time to leave us this review. We are happy that you are pleased with the work carried out. We hope to work with you again in the future!
Grant Air Source Heat Pump Installation
Customer Service
Quality
Value
A professional team who held our hand through out the instillation at a competitive price, a good job done well.
Customer in West Sussex Posted on 20/08/2024 , work completed 19/08/2024
The trader replied (on 29/11/2024)
Thank you for your review. We look forward to seeing you again next year for your service!
Seamless
Customer Service
Quality
Value
We asked NCS to replace our old oil boiler with a new electric heat pump. We live overseas so needed a company who would take a lead and coordinate the whole process. NCS were excellent throughout the entire process. From initial advice on our eligibility to obtain the Government funding, to site visit, scoping, and installation, everything went 100% smoothly and we had a very limited level of involvement. They were able to work to our tight timescales to start and complete construction and all communications were timely and clear. I wouldn't hesitate to use NCS in the future.
Customer in Posted on 09/08/2024 , work completed 02/08/2024
The trader replied (on 29/11/2024)
Thank you very much for this glowing review. We are so happy that you are satisfied with our service.
2x ASHP and DHW cylinder installation
Customer Service
Quality
Value
NCS did a great job and started work as planned. One small hiccup was that Grant UK sent the wrong heat pump in one of the boxes but NCS got that swapped out quickly and completed the install. Minimal fuss, minimal mess and easy to deal with!
Customer in Cambridgeshire Posted on 10/07/2024 , work completed 05/07/2024
The trader replied (on 29/11/2024)
Thank you so much for being patient with us during that hiccup!! We're glad that you were happy with our work and look forward to servicing your ASHPs next year!
Heat Pump Installation
Customer Service
Quality
Value
Really good firm to use - very prompt responses, work done on schedule, and to high quality and well thought out. Team very pleasant to have around whilst working on system. Highly recommended
Customer in Hertfordshire Posted on 17/06/2024 , work completed 14/06/2024
The trader replied (on 29/11/2024)
Thank you for your glowing review we hope to work with you again in the future!
Boiler Service
Customer Service
Quality
Value
NCS Property Maintenance are a company I highly recommend for the way they perform on site and in the office on taking my call
Customer in Luton Posted on 05/06/2024 , work completed 05/06/2024
The trader replied (on 29/11/2024)
Thank you so much for leaving us this review. We look forward to your next service
supply and fit GivEnergy 13.5kWh battery
Customer Service
Quality
Value
All excellent work, and good location found for the battery. Commissioning took longer than expected, but this was not an issue for us. System working as intended. Very nice local company and people to deal with.
Customer in Hertfordshire Posted on 20/04/2024 , work completed 19/04/2024
The trader replied (on 25/04/2024)
Thank you very much for your review. We appreciated you bearing with us during the connection issues we experienced when commissioning the system. GivEnergy have apologised for the issues connecting to their server. We got there in the end!
installation of new external oil boiler
Customer Service
Quality
Value
Fast quotation quick delivery nice friendly efficient people. Work done to time and on budget, everything left neat and tidy and working well. Excellent service.
Customer in Hertfordshire Posted on 19/12/2023 , work completed 19/12/2023
The trader replied (on 22/12/2023)
Thank you for taking the time to leave such a great review, we are glad you were happy with our services.