Heat Pump Installation
NCS personnel were courteous, reliable and technically proficient. Work was completed on time and to a high standard
Customer in Hertfordshire
Posted on 03/07/2025
, work completed 02/07/2025
Recommended
Excellent service - very responsive company
I used this company to supply and install a heat pump, and subsequently service it. They were very straightforward to deal with, gave good practical advice and did the work on time and to budget. There was one minor issue discovered subsequently, but they attended to this promptly with no charge made. The staff are very pleasant to have around our house - a very pleased customer.
Customer in Hertfordshire
Posted on 05/06/2025
, work completed 05/06/2025
Recommended
Air source heat pump installation
NCS installed a Grant air source heat pump into our property, from the first contact with NCS to the completion of the installation I cannot fault this company. They put me at ease right from the start from the first enquirer call. Totally flexible regarding the customers’ requirements, many other companies I obtained quotation from would not offer a system to suit our requirements, not NCS they are fully customer focused. The installation was seamless. Special thanks to Dawn and Stuart. I would have no hesitation in recommending NCS.
Customer in Norfolk
Posted on 22/05/2025
, work completed 12/05/2025
Recommended
Radiator change and boiler service
The company were excellent at stepping in when another plumber let us down. We can't fault the work or professionalism of the engineer. We were however shocked by the final bill - well in excess of the quotes of other plumbers. We have a large house, but a boiler service, gas safety certificate and single radiator change resulted in seven hours labour charged at £80. We've had a number of rad changes before which didn't take so long and were charged with a set price well below our final bill of £560 plus VAT. So, a great firm,but watch out for the hourly charge - we were expecting a half day's worth of work only.
Customer in Hertfordshire
Posted on 12/03/2025
, work completed 11/03/2025
Emergency mains water leak
Monday morning big puddle in the front lawn around the area of the water meter. The water board suggested contractors assess the situation. I phoned NCS Property Maintenance who came out promptly the next morning. Their assessor Tony calmly looked at the problem and emptied the area of water after turning off the nearest stopcock. He had a good look around and took a video on his phone of the leak which was clearly on the side entering the water meter. He informed me that was a water board problem and I needed to get back to them. For me, this was a complete emergency but Tony dealt with it all in a very calm professional way.
Customer in Hertfordshire
Posted on 28/11/2024
(Reviewer did not use service)
Recommended
Excellent advice and skilled installation of an Air Source Heat Pump
We are new to ASHP's though very familiar with the nature of the building and services industries, but quickly realised that NCS really knew what they were doing and were giving us sound advice. Essentially we've taken their advice on all the components of the system, but have taken the major decisions on its layout based on their more general advice. Their staff are skilled, experienced and effective. We've had a couple of hiccups along the way, and each time they're been swift to sort things out effectively. You might find someone to put in a cheaper bid for an ASHP installation, but we doubt they would achieve the quality of advice, workmanship and customer service we've received. We did need to instruct some changes to their work, and these have been carried out at quite reasonable cost.
Customer in Greater London
Posted on 04/10/2024
, work completed 04/10/2024
Recommended
Satisfaction on all aspects of the contract with this company.
The job entailed replacing an old boiler first installed 2003 in a cupboard in our kitchen. It was important, although not essential that the new boiler should fit inside the same cupboard. The two men that carried out this work ensured this the boiler fitted inside the cupboard and carried out all the work efficiently. The surveyor was insistent that the new boiler should be as efficient as necessary and discussions with him were satisfactory. An existing fault in one of the valves was located and a new valve fitted again efficiently.
Customer in Hertfordshire
Posted on 25/09/2024
, work completed 09/09/2024
Recommended
Grant Air Source Heat Pump Installation
A professional team who held our hand through out the instillation at a competitive price, a good job done well.
Customer in West Sussex
Posted on 20/08/2024
, work completed 19/08/2024
Recommended
Seamless
We asked NCS to replace our old oil boiler with a new electric heat pump. We live overseas so needed a company who would take a lead and coordinate the whole process. NCS were excellent throughout the entire process. From initial advice on our eligibility to obtain the Government funding, to site visit, scoping, and installation, everything went 100% smoothly and we had a very limited level of involvement. They were able to work to our tight timescales to start and complete construction and all communications were timely and clear. I wouldn't hesitate to use NCS in the future.
Customer in
Posted on 09/08/2024
, work completed 02/08/2024
Recommended
2x ASHP and DHW cylinder installation
NCS did a great job and started work as planned. One small hiccup was that Grant UK sent the wrong heat pump in one of the boxes but NCS got that swapped out quickly and completed the install. Minimal fuss, minimal mess and easy to deal with!
Customer in Cambridgeshire
Posted on 10/07/2024
, work completed 05/07/2024
Recommended
Heat Pump Installation
Really good firm to use - very prompt responses, work done on schedule, and to high quality and well thought out. Team very pleasant to have around whilst working on system. Highly recommended
Customer in Hertfordshire
Posted on 17/06/2024
, work completed 14/06/2024
Recommended
Boiler Service
NCS Property Maintenance are a company I highly recommend for the way they perform on site and in the office on taking my call
Customer in Luton
Posted on 05/06/2024
, work completed 05/06/2024
Recommended
supply and fit GivEnergy 13.5kWh battery
All excellent work, and good location found for the battery. Commissioning took longer than expected, but this was not an issue for us. System working as intended. Very nice local company and people to deal with.
Customer in Hertfordshire
Posted on 20/04/2024
, work completed 19/04/2024
Recommended
installation of new external oil boiler
Fast quotation quick delivery nice friendly efficient people. Work done to time and on budget, everything left neat and tidy and working well. Excellent service.
Customer in Hertfordshire
Posted on 19/12/2023
, work completed 19/12/2023
Recommended
Heating, Air Source Heat Pump
We would like to take this opportunity to say what an excellent job NCS have all done, from the first home visit, the company secretary Dawn and the installers, John & Co, we cannot praise you all enough, there is no mess to clear up and the workforce have gone above and beyond what they had to do they have been a joy to know, thankyou all so very much! Kind regards Nicky & Tim Cambridgeshire
Customer in Cambridgeshire
Posted on 12/11/2023
, work completed 10/11/2023
Recommended
New gas boiler installation
I would recommend NCS. They installed a new gas boiler in our kitchen cupboard. From placing order to installation the service was first class. The Engineers cleared up when finished. The price was competitive. Would not hesitate to use again.
Customer in Cambridgeshire
Posted on 15/07/2023
, work completed 07/07/2023
Recommended
Installation of Solar PV Panels
Very happy with the installation of the PV solar panels, inverter and solar storage batteries at the price quoted. The installers were very professional, considerate, polite and tidy, whilst carrying out the works. Any queries I had was answered with easy from both the installers NCS property maintenance along with any after care issues. Would highly recommend this company.
Customer in Hertfordshire
Posted on 02/05/2023
, work completed 04/03/2023
Recommended
Excellent work on Solar PV installation
We had nine solar panels installed to three faces of our roof by NCS Property Maintenance in August 2022. We chose them because they had very successfully installed an air source pump, water tank/immersion heater, radiators etc in our house a couple of months before. The scaffolding was erected without any problems and the installers carried out the work quickly and efficiently. We were very pleased with the whole process. NCS Property Maintenance are also very responsive and have visited us a few times to help me get the best from our system. I highly recommend them.
Customer in Hertfordshire
Posted on 29/04/2023
, work completed 01/09/2022
Recommended
Great customer service and workmanship
Very good customer service from day one. Their office is responsive and reliable. The engineers are knowledgeable and hard working with a good work ethic. I've been working in the construction industry for twelve years and NCS has had one of the best customer service and tradesmen that I've had the pleasure to work with.
Customer in Cambridgeshire
Posted on 13/04/2023
, work completed 12/04/2023
Recommended
Boiler service
NCS engineer carried out a service on my Worcester bosch oil boiler to a very high standard, the engineer was a very experienced&professional,NCS also supplied&fitted this boiler.
Customer in Norfolk
Posted on 09/04/2023
, work completed 04/04/2023
Recommended
Combi boiler replacement
An amazing and prompt job from start to finish. From placing the order on line with Worcester, through to dealings with the company selected to install the boiler and then the installation, everything was spot on, even in extreme temperatures, the boiler was fitted in the fully insulated loft. You’d never known they’d been. Would one hundred percent recommend NCS. Professional from the start with a courtesy follow up call afterwards
Esther in Hertfordshire
Posted on 15/08/2022
, work completed 12/08/2022
Recommended
Couldn't have asked for a better service!
Excellent service - a very quick response to my initial inquiry, swiftly followed up with a survey and quotation. Installation took place on the agreed date and the team were very helfpul and friendly. Everything was left very tidy. Couldn't really have asked for a better experience.
Customer in Cambridgeshire
Posted on 11/08/2022
, work completed 20/06/2022
Recommended
Excellent work carried out.
NCS Property Maintenance were brilliant all the way through the job. They were very friendly and got on with the work really well. There was an issue with the ASHP but it was resolved quickly and the system is working very well. Highly recommended. Also Dawn in the office was just fantastic. Very helpful and very responsive.
John in Hertfordshire
Posted on 29/07/2022
, work completed 29/07/2022
Recommended
Domestic oil fired boiler replacement
It has taken this company just over four weeks following my enquiry over an oil fired boiler replacement, to inspect, advise and provide a detailed written quotation, then to install. This was not an easy installation but superbly dealt with, and left so neat and tidy. An impeccable service all of which could not have been more helpful, courteous and professional. It has been a pleasure to deal with all concerned and I am a one hundred percent satisfied customer.
Customer in Hertfordshire
Posted on 23/06/2022
, work completed 10/06/2022
Recommended
Highly Recommend
NCS were brilliant from start to finish. From the initial survey, to helping me get additional funding and throughout the installation of a new oil boiler and water tank the communication was great, the admin support fab (no hanging on hold for hours on end) and the engineers worked efficiently, professionally and with consideration for the minor disruption caused. I certainly won’t hesitate to recommend.
Jayne in Norfolk
Posted on 04/10/2021
, work completed 27/09/2021
Recommended