Satisfaction on all aspects of the contract with this company.
The job entailed replacing an old boiler first installed 2003 in a cupboard in our kitchen. It was important, although not essential that the new boiler should fit inside the same cupboard. The two men that carried out this work ensured this the boiler fitted inside the cupboard and carried out all the work efficiently. The surveyor was insistent that the new boiler should be as efficient as necessary and discussions with him were satisfactory. An existing fault in one of the valves was located and a new valve fitted again efficiently.
Customer in Hertfordshire
Posted on 25/09/2024
, work completed 09/09/2024
Recommended
Grant Air Source Heat Pump Installation
A professional team who held our hand through out the instillation at a competitive price, a good job done well.
Customer in West Sussex
Posted on 20/08/2024
, work completed 19/08/2024
Recommended
Seamless
We asked NCS to replace our old oil boiler with a new electric heat pump. We live overseas so needed a company who would take a lead and coordinate the whole process. NCS were excellent throughout the entire process. From initial advice on our eligibility to obtain the Government funding, to site visit, scoping, and installation, everything went 100% smoothly and we had a very limited level of involvement. They were able to work to our tight timescales to start and complete construction and all communications were timely and clear. I wouldn't hesitate to use NCS in the future.
Customer in
Posted on 09/08/2024
, work completed 02/08/2024
Recommended
2x ASHP and DHW cylinder installation
NCS did a great job and started work as planned. One small hiccup was that Grant UK sent the wrong heat pump in one of the boxes but NCS got that swapped out quickly and completed the install. Minimal fuss, minimal mess and easy to deal with!
Customer in Cambridgeshire
Posted on 10/07/2024
, work completed 05/07/2024
Recommended
Heat Pump Installation
Really good firm to use - very prompt responses, work done on schedule, and to high quality and well thought out. Team very pleasant to have around whilst working on system. Highly recommended
Customer in Hertfordshire
Posted on 17/06/2024
, work completed 14/06/2024
Recommended
Boiler Service
NCS Property Maintenance are a company I highly recommend for the way they perform on site and in the office on taking my call
Customer in Luton
Posted on 05/06/2024
, work completed 05/06/2024
Recommended
supply and fit GivEnergy 13.5kWh battery
All excellent work, and good location found for the battery. Commissioning took longer than expected, but this was not an issue for us. System working as intended. Very nice local company and people to deal with.
Customer in Hertfordshire
Posted on 20/04/2024
, work completed 19/04/2024
Recommended
installation of new external oil boiler
Fast quotation quick delivery nice friendly efficient people. Work done to time and on budget, everything left neat and tidy and working well. Excellent service.
Customer in Hertfordshire
Posted on 19/12/2023
, work completed 19/12/2023
Recommended
Heating, Air Source Heat Pump
We would like to take this opportunity to say what an excellent job NCS have all done, from the first home visit, the company secretary Dawn and the installers, John & Co, we cannot praise you all enough, there is no mess to clear up and the workforce have gone above and beyond what they had to do they have been a joy to know, thankyou all so very much! Kind regards Nicky & Tim Cambridgeshire
Customer in Cambridgeshire
Posted on 12/11/2023
, work completed 10/11/2023
Recommended
New gas boiler installation
I would recommend NCS. They installed a new gas boiler in our kitchen cupboard. From placing order to installation the service was first class. The Engineers cleared up when finished. The price was competitive. Would not hesitate to use again.
Customer in Cambridgeshire
Posted on 15/07/2023
, work completed 07/07/2023
Recommended
Installation of Solar PV Panels
Very happy with the installation of the PV solar panels, inverter and solar storage batteries at the price quoted. The installers were very professional, considerate, polite and tidy, whilst carrying out the works. Any queries I had was answered with easy from both the installers NCS property maintenance along with any after care issues. Would highly recommend this company.
Customer in Hertfordshire
Posted on 02/05/2023
, work completed 04/03/2023
Recommended
Excellent work on Solar PV installation
We had nine solar panels installed to three faces of our roof by NCS Property Maintenance in August 2022. We chose them because they had very successfully installed an air source pump, water tank/immersion heater, radiators etc in our house a couple of months before. The scaffolding was erected without any problems and the installers carried out the work quickly and efficiently. We were very pleased with the whole process. NCS Property Maintenance are also very responsive and have visited us a few times to help me get the best from our system. I highly recommend them.
Customer in Hertfordshire
Posted on 29/04/2023
, work completed 01/09/2022
Recommended
Great customer service and workmanship
Very good customer service from day one. Their office is responsive and reliable. The engineers are knowledgeable and hard working with a good work ethic. I've been working in the construction industry for twelve years and NCS has had one of the best customer service and tradesmen that I've had the pleasure to work with.
Customer in Cambridgeshire
Posted on 13/04/2023
, work completed 12/04/2023
Recommended
Boiler service
NCS engineer carried out a service on my Worcester bosch oil boiler to a very high standard, the engineer was a very experienced&professional,NCS also supplied&fitted this boiler.
Customer in Norfolk
Posted on 09/04/2023
, work completed 04/04/2023
Recommended
Combi boiler replacement
An amazing and prompt job from start to finish. From placing the order on line with Worcester, through to dealings with the company selected to install the boiler and then the installation, everything was spot on, even in extreme temperatures, the boiler was fitted in the fully insulated loft. You’d never known they’d been. Would one hundred percent recommend NCS. Professional from the start with a courtesy follow up call afterwards
Esther in Hertfordshire
Posted on 15/08/2022
, work completed 12/08/2022
Recommended
Couldn't have asked for a better service!
Excellent service - a very quick response to my initial inquiry, swiftly followed up with a survey and quotation. Installation took place on the agreed date and the team were very helfpul and friendly. Everything was left very tidy. Couldn't really have asked for a better experience.
Customer in Cambridgeshire
Posted on 11/08/2022
, work completed 20/06/2022
Recommended
Excellent work carried out.
NCS Property Maintenance were brilliant all the way through the job. They were very friendly and got on with the work really well. There was an issue with the ASHP but it was resolved quickly and the system is working very well. Highly recommended. Also Dawn in the office was just fantastic. Very helpful and very responsive.
John in Hertfordshire
Posted on 29/07/2022
, work completed 29/07/2022
Recommended
Domestic oil fired boiler replacement
It has taken this company just over four weeks following my enquiry over an oil fired boiler replacement, to inspect, advise and provide a detailed written quotation, then to install. This was not an easy installation but superbly dealt with, and left so neat and tidy. An impeccable service all of which could not have been more helpful, courteous and professional. It has been a pleasure to deal with all concerned and I am a one hundred percent satisfied customer.
Customer in Hertfordshire
Posted on 23/06/2022
, work completed 10/06/2022
Recommended
Highly Recommend
NCS were brilliant from start to finish. From the initial survey, to helping me get additional funding and throughout the installation of a new oil boiler and water tank the communication was great, the admin support fab (no hanging on hold for hours on end) and the engineers worked efficiently, professionally and with consideration for the minor disruption caused. I certainly won’t hesitate to recommend.
Jayne in Norfolk
Posted on 04/10/2021
, work completed 27/09/2021
Recommended
New boiler. Great service
Excellent from start of estimate to completion of job. Friendly, knowledgeable installation team. Would use them again anytime
Anthony in Norfolk
Posted on 01/10/2021
, work completed 29/09/2021
Recommended
Installation of new combi boiler and associated pipe work
I used NCS to install a new combi boiler after my old boiler had broken. Martin arrived promptly to give a thorough survey of my house. He suggested the best solution to replace the old heating system, taking into account the age of the property and limited space available. The quote arrived the same day, and I was happy to go ahead with the work. The fitters, Richard and Tony, were amazing! They arrived punctually, worked efficiently and completed the job on time. They were always cheerful and cleaned up everything. Great service throughout including communication from the office. Thank you!
Laraine in Greater London
Posted on 13/09/2021
, work completed 01/09/2021
Recommended
Really impressed with NCS
Really impressed with NCS from the quote right through to the installation of my new oil boiler and the aftercare follow up. I was kept informed the whole way through and the team at NCS did a great job with the installation and left the place immaculate.
Customer in Bedford
Posted on 01/07/2021
, work completed 29/06/2021
Recommended
Boiler installation
The boiler was installed well and to an agreed price. The work was, however, considerably less than originally quoted. The company agreed to install a new tap free of charge. They sent two engineers, one of whom went at 11am. I was told the remaining engineer, who left at 4pm, didn't have time to install the tap and the company then said that they wanted an additional 2 hour call out charge to do the work, even though the on line video would suggest its a 10 minute job.
Customer in Hertfordshire
Posted on 21/06/2021
, work completed 09/06/2021
Oil Fired Boiler replacement - professional work in specified time
NCS have been prompt, professional and extremely helpful in responding to all queries I made between the initial site survey and completing the work. All questions answered promptly with good, clear supporting explanations. I had site surveys carried out by 5 potential suppliers/installers, 1 could not do the work as they had misunderstood and only worked with Gas boilers, this despite advising it was an Oil Fired installation. 1, sadly a common occurrence these days, spent 45 minutes on site, explained how they would do the work and then never quoted. 1 never provided a Quote or answered some questions I had. The only other one to actually Quote initially did not provide an "apples for apples" comparison, that I had requested, for two manufacturers, on querying they corrected and although also prompt and professional, were ultimately more expensive, even for their preferred manufacturer and had shorter warranty period.
Customer in Norfolk
Posted on 24/05/2021
, work completed 19/05/2021
Recommended
Excellent service from enquiry to installation
My experience of NCS has been absolutely amazing. From my first enquiry, followed by a survey, then response to my queries and finally the installation was superb. The whole team were so very friendly, knowledgeable and supportive. It is always a worry when appointing a contractor for something as big as a boiler installation but from the outset I felt comfortable with NCS and this confidence continued through all steps. I would whole heartedly recommend them and would have no hesitation in using them again.
Customer in Cambridgeshire
Posted on 21/05/2021
, work completed 20/05/2021
Recommended
New Boiler
NCS Property Maintenance carried out a excellent job from the moment I contacted them. The office staff are so helpful and the fitters are so professional clean and tidy, will recommend this company.
David in Luton
Posted on 17/05/2021
, work completed 17/05/2021
Recommended
Boiler replacement
Highly recommended, fast efficient and professional service from the enquiry to completion, costs as quoted. All staff exceptional.
Susan in Suffolk
Posted on 13/05/2021
, work completed 12/05/2021
Recommended
Excellent
New Oil Boiler installed. First Class service from estimate to completion. Efficient and polite staff and engineers.
Frank in Suffolk
Posted on 29/04/2021
, work completed 28/04/2021
Recommended
Beware of NCS Property Maintenance company takes 30days to complete a 2 day removal of back boiler and install a Combi Boiler !!! Utter farce!!!
17th March works began to remove my Back Boiler and install a Combi Boiler, I used this company as I received a Grant towards the cost but wish I had never used them. The 2 day job became 3 but after they left my house, boy was it a mess! They left live electrics that should have been removed, they wired a new boiler into a 50yr old box which hadn’t been used for years. They left a 6 ft wire dangling in the under stairs. They left a pipe with a hole in it in the fireplace so I had a leak and so we had very little water pressure in the new boiler and had to top up the boiler several times a day. The Condenser pipe was put on incorrectly so the base place wouldn’t go on, plus the pipe was covered in dirty glue. The Condenser pipe insulation was so badly put on it looked 10yrs old. The new gas pip put in from the gas box itself (although functional) was so badly cut and angled it was astounding! They lost the only double glazed window key to a window that opened to a flat roof so I could not lock the window. Small flood in kitchen x2 so had to dry rugs out, they damaged an old pipe and radiator and I had to pay them for a new radiator! They didn’t clean up at all behind themselves including lumps of solder stuck to floors, patio slabs (gas pipe had to go outside) and it took us days to clean up. They sent out man to look at work & he agreed to come back and re do works which was completed 15th April but in all took 30 days to finally get finished.
Customer in Essex
Posted on 16/04/2021
, work completed 15/04/2021
Boiler replacement
I applied for a government grant and was then directed to NCS. Dawn was very professional yet lighthearted and a joy to deal with. She handled the process with DWP and kept me informed throughout. The surveyor was prompt and we were kept updated on his eta. Very courteous and professional again. The engineers were in the same mould, made very little mess and after they left you would not have known they had been here. The work was quicker than I thought it would be, considering the awkward position of the boiler. The condensate pipe was in an impossible place because of other work we previously had carried out, making access very difficult to reach. No problem for them though, they just got on and did it, no moaning or whinging, no bad language, just cool calm and collected. I would have thought this was a small family run business in the way they all acted. Seemed like personal service to me, as though I was someone special. Great service
Customer in Bedford
Posted on 15/03/2021
, work completed 12/03/2021
Recommended
Extremely professional.
NCS proved to be extremely professional from start to finish. They installed a Worcester Bosch oil boiler & the engineers were prompt, polite & very efficient. I would not hesitate to recommend them to anyone.
Sarah, Kent
Posted on 18/09/2019
, work completed 18/09/2019
Recommended
Oil Boiler & Flue Replacement
The two from NCS sent to carry out the work arrived on time. Started straight away, and took out the old boiler, cleaned the space, and work then began to install the new boiler and flue. The work was carried out efficiently, and cleanly, and neatly finished off. A very good job was carried out.
CF, Kent
Posted on 12/08/2019
, work completed 12/07/2019
Recommended
Boiler replacement
On time, arrived 8am, completed by 4pm, 2 men, no fuss or mess. Highly competent. Radiator's all rebalanced, some have never been warmer. An excellent job. Even had a rebate on unused frost stat.
Duncan, Suffolk
Posted on 29/03/2019
, work completed 29/03/2019
Recommended
Had a new boiler installed and needed some pipe work altered to optimise space to fit appliances.
From quote to completion I can find no fault with any of the components. NCS was cheapest, quickest, most helpful and professional. Additional/repeat consultation to discuss work was done immediately, there was virtually no lead time to do the work, and it was completed well within the projected time frame. The work was carried out in a most professional, efficient and neat manner, and there was no need to tweak, discuss or adjust anything during the installation. Everything that was discussed was executed very well, including advice given after the installation for various aspects of operation and maintenance.
Customer in Hampshire
Posted on 16/03/2019
, work completed 14/03/2019
Recommended
Well priced, efficient and fantastic install
I honestly could not be happier about the service provided by NCS. Full heating and hot water install on my first home which had neither. All new radiators. Price was incredibly competative and the team they sent were friendly and professional throughout. I was expecting quite a lot of damage to the property (floors etc) due to the nature of the job and the installers went above and beyond to ensure there was little to no damage to walls or floors. I have already reccomended them to my neighbours and a family member! Would definately use again if I need their help.
Customer in Cambridgeshire
Posted on 26/02/2019
, work completed 18/02/2019
Recommended
Boiler Install
NCS were part of 4 companies that quoted to install a new condensing boiler in our home. Their quote was prompt, thorough and came out cheapest. Once we accepted the quote, they were able to do the work within a week. On installation day two engineers and an apprentice turned up on time. They were very polite and friendly. The work was carried out efficiently and professionally and was finished by mid afternoon (earlier than expected). Everything was tidied up, and all rubbish removed. So far - no problems at all
Customer in West Berkshire
Posted on 14/02/2019
, work completed 14/02/2019
Recommended
NCS Property Maintenance - Excellent Company
We found NCS Property Maintenance to be an excellent company. From our first point of contact, to the professionalism shown by the engineers who came to install our new heating and hot water system, ( combi boiler), the standard of service and customer care could not have been higher. They worked within the quote and two day install time they had told us it would take, and were extremely courteous and efficient at all time. I could not recommend them highly enough.
Customer in Essex
Posted on 23/12/2018
, work completed 14/12/2018
Recommended
My review
I had a combi boiler put in. The workmen Nino & Jack were so helpful they explained everything & never left any mess. I would recommend them.
Joan, Oxfordshire
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
Efficient and professional
I applied online for a boiler grant application on Sunday morning and by Friday afternoon it had been installed! Quick and efficient from start to finish. Friendly and helpful staff both in the office and the installers. I would recommend NCS property maintenance.
Samantha
Posted on 10/05/2018
, work completed 10/05/2018
Recommended
3 reviews for a business established over 25 years
My managing agents have been using NCS for small works at my place. Having dumped the managing agents and gone through the works NCS has completed in the past few years, I feel that it is actually sub-standard work that is not value for money. The company who has now refurbished the place taken before and after photos and all speak for itself. I guess NCS is an OK company but if you want something beyond OK and value for money, look somewhere else.
Thesot
Posted on 12/04/2016
, work completed 12/04/2016
Timely & professional
We received an estimate for the work that was carried out. The price was in accordance with that and was completed on time and professionally.
John, Hertfordshire
Posted on 04/01/2016
, work completed 04/01/2016
Recommended
Biomass boiler installation
We had a biomass boiler installed in June 2015 by NCS. They were exceptionally helpful at all stages of the installation – from measuring up through to helping us complete the RHI application form. Everyone who came to our house was extremely polite, clean and tidied up after themselves each day. Work started on the day they had promised, and finished ahead of schedule. Any minor problems we have had since installation have been dealt with swiftly and efficiently. I would have no hesitation in recommending NCS for any work, and we shall be using them in the future to service our new boiler.
wendymc
Posted on 07/07/2015
, work completed 07/07/2015
Recommended
Professional, Trustworthy and Comprehensive
I've used them for over 11 years for various work - plumbing, electric appliance reapirs and gas inspections. If there is ever an issue in regards to a job not completed to our satisfaction, we get either a detailed response from the head office clearly explaining the actual job or a return call out free of charge to rectify.
Which? Trusted Traders Consumer
Posted on 01/06/2015
, work completed 01/06/2015
Recommended