Negas Limited

A leah developed in our boiler and knowing the problems for businesses during this pandemic I was unsure about contacting them. I rang the company and was delighted that they not only promptly answered and assured me they would be able to send an engineer but when I explained what the problem was they arranged for one to call the same day, I was sent a phone message that the engineer was attending and as promised he duly arrived. The work required was not straightforward but the problem was solved and in an efficient and friendly manner - though we ensured we social distanced so as not to cause the engineer to feel at risk - albeit we have no symptoms but still chose to self isolate. We have had a service contract for a number of years and have always been pleased with the annual work carried out but repairing the boiler, speedily and effectively went above and beyond our expectations. The company, through its engineers, have always strived to give the best service and I have not hesitated to recommend them to friends and family.. Thank you.

Negas are a truly brilliant company! They do what they say when they say and are very professional with work carried out to a very high standard. I had a n old boiler changed by them from the old type of central heating system to a new combi type boiler. The result is amazing with the radiators now fully warming the house which they never did under the old system The engineers (James and Nigel) were superb and nothing was too much trouble for them. I initially made contact with the company to carry out maintenance on my mother in laws boiler that had failed. They came out the very same day and fixed the fault and the system is now working perfectly. After this first contact, I realised that Negas was a company who actually cared about customer satisfaction and because of this fantastic first contact I awarded them the contract to replace my own heating system! A great company who I would absolutely no hesitation in recommending - Well done Negas!

Boiler not firing when thermostat kicked in, it was a problem with a 2 port valve which was behind our cooker where the original boiler was fitted, the Negas engineer arrived on time, was very positive and quickly removed the cooker to gain access to the valve in a tricky position. He soon identified the problem which was a faulty motor in the valve. He informed us of the problem and what was required to fix it and gave us a very reasonable price before fitting the new part. All sorted and boiler working again within the hour. Very impressed. Good engineer who knew exactly what he was doing and was efficient and polite. Will use the company again.

Had to call them out yesterday due to a leaking boiler and it was covered under my breakdown cover. Excellent service as always. Can not recommend this company enough. From the price of their breakdown cover to the professionalism of their engineers.

Booking service was straightforward, confirmation text received promptly and reminders sent including one informing us the engineer was on his way and the name of the engineer. Engineer was polite and went about his tasks calmly and efficiently. Engineer explained what he had done, issues he had discovered and gave advice. Very happy with service.

We were very happy with NEGAS when they installed our boiler, and we have continued to be happy with the servicing since. So far we have had no problems which would require further work.

Excellent service. The engineer was friendly, polite and professional. He took the time to explain how the boiler system operates and where I could find further information. I highly recommend Negas.

Today we had our central heating boiler serviced. As always the technician (Ashley) arrived promptly. Covered all relevant services with dust sheets and serviced the equipment in his normal efficient manner. I always feel safe when I know they have been because I know he will do a competent job. We have been using N.E.G.A.S. for about 15 years and had no cause to ever complain. They have replaced our boiler and serviced it every year. I have recommended them to family and friends, who have all been as satisfied as we are by the service they provide. Thank You.

We bought our boiler from Negas 7 years go and have had it serviced by them every year since. The service is exceptional. We are told the name of the engineer, his number, van registration number and time to expect him. The service is carried out efficiently and at a good price.

Excellent service as always. Texted me before arrival which is good and turned up on time as promised. The staff all take genuine care in the service they provide. They do not work on commission like some gas service companies and always give you their professional advice. With being a small company, you feel they give you a personal service and are always friendly and approachable. Good fitting and after sales service. Keep it up!