Negas Limited

We have used Negas Ltd for fifteen years as maintenance/servicing engineers on our boiler. We have always had good, efficient and punctual service. Two weeks ago we decided to replace our boiler with a new Worcester boiler and we accepted Negas Ltd's quotation for the works - again, their installation and workmanship was first class and we shall be happy to enter into any future maintenance agreement.

Had my boiler serviced today by Ashley texted to let me know he was on his way about 15 minutes before he arrived.he was very pleasant and very clean did a smashing job no mess and explained anything I wanted to know.excellent price and wouldn’t hesitate using them again or recommending them to friends and family.

Boiler packed up on a cold Feb night the year where I got clever and skipped getting cover. Ouch, I thought as I looked at British Gas call out charges and availability. Recommended on the Worcester Bosch website I dropped them a web message. Next morning they gave me a ring first thing and luckily someone happened to be in my area. An hour later they'd been and gone, everything fixed and charged me a really fair price. Also gave me quite a few good tips about my boiler. I'm super impressed and will be signing up for coverage with them from now on. Great service, thank you!

I have used Negas for the last six years to service our boiler they are always polite and professional when coming into our home and if any problems arise with the boiler/central heating they are always prompt and negotiate any prices. To day the problem for us was frozen pipe from boiler instead of call out charge the engineer supported us with telephone advise on how to defrost a frozen pipe at no cost. Negas is a family business who takes care of their customer's who took the time to call back to see if we had been successful, and booked us a engineer to come out and check our boiler so we weren't left with no heating in this very cold weather. A fantastic team and it is nice to know we have reliable tradesmen within our community who elderly residents can feel safe and secure with people in there homes.

I have been a customer of Negas for 4 years now and they are always my first port of call for boiler repairs. They are easy to book; keep you informed of their arrival; arrive on time and provide a professional and value for money service. The engineers are always friendly, helpful and informative. I highly recommend as they are definitely a business you can trust.

Ashley and his partner were fantastic. On-time, professional, polite, helpful, explaining what work was required and giving any costings upfront. It is not often you can say it was a pleasure to have the heating engineers out, but they were great!! So nice to have found a company I feel entirely comfortable to recommend and use again. Thanks.

A leah developed in our boiler and knowing the problems for businesses during this pandemic I was unsure about contacting them. I rang the company and was delighted that they not only promptly answered and assured me they would be able to send an engineer but when I explained what the problem was they arranged for one to call the same day, I was sent a phone message that the engineer was attending and as promised he duly arrived. The work required was not straightforward but the problem was solved and in an efficient and friendly manner - though we ensured we social distanced so as not to cause the engineer to feel at risk - albeit we have no symptoms but still chose to self isolate. We have had a service contract for a number of years and have always been pleased with the annual work carried out but repairing the boiler, speedily and effectively went above and beyond our expectations. The company, through its engineers, have always strived to give the best service and I have not hesitated to recommend them to friends and family.. Thank you.

Negas are a truly brilliant company! They do what they say when they say and are very professional with work carried out to a very high standard. I had a n old boiler changed by them from the old type of central heating system to a new combi type boiler. The result is amazing with the radiators now fully warming the house which they never did under the old system The engineers (James and Nigel) were superb and nothing was too much trouble for them. I initially made contact with the company to carry out maintenance on my mother in laws boiler that had failed. They came out the very same day and fixed the fault and the system is now working perfectly. After this first contact, I realised that Negas was a company who actually cared about customer satisfaction and because of this fantastic first contact I awarded them the contract to replace my own heating system! A great company who I would absolutely no hesitation in recommending - Well done Negas!

Boiler not firing when thermostat kicked in, it was a problem with a 2 port valve which was behind our cooker where the original boiler was fitted, the Negas engineer arrived on time, was very positive and quickly removed the cooker to gain access to the valve in a tricky position. He soon identified the problem which was a faulty motor in the valve. He informed us of the problem and what was required to fix it and gave us a very reasonable price before fitting the new part. All sorted and boiler working again within the hour. Very impressed. Good engineer who knew exactly what he was doing and was efficient and polite. Will use the company again.

Had to call them out yesterday due to a leaking boiler and it was covered under my breakdown cover. Excellent service as always. Can not recommend this company enough. From the price of their breakdown cover to the professionalism of their engineers.

Booking service was straightforward, confirmation text received promptly and reminders sent including one informing us the engineer was on his way and the name of the engineer. Engineer was polite and went about his tasks calmly and efficiently. Engineer explained what he had done, issues he had discovered and gave advice. Very happy with service.

We were very happy with NEGAS when they installed our boiler, and we have continued to be happy with the servicing since. So far we have had no problems which would require further work.

Excellent service. The engineer was friendly, polite and professional. He took the time to explain how the boiler system operates and where I could find further information. I highly recommend Negas.

Today we had our central heating boiler serviced. As always the technician (Ashley) arrived promptly. Covered all relevant services with dust sheets and serviced the equipment in his normal efficient manner. I always feel safe when I know they have been because I know he will do a competent job. We have been using N.E.G.A.S. for about 15 years and had no cause to ever complain. They have replaced our boiler and serviced it every year. I have recommended them to family and friends, who have all been as satisfied as we are by the service they provide. Thank You.

We bought our boiler from Negas 7 years go and have had it serviced by them every year since. The service is exceptional. We are told the name of the engineer, his number, van registration number and time to expect him. The service is carried out efficiently and at a good price.

Excellent service as always. Texted me before arrival which is good and turned up on time as promised. The staff all take genuine care in the service they provide. They do not work on commission like some gas service companies and always give you their professional advice. With being a small company, you feel they give you a personal service and are always friendly and approachable. Good fitting and after sales service. Keep it up!

Always first class service, on time or a few minutes early. Professional but friendly never had any problems and used this company since they fitted my boiler and central heating over 10 years ago.

The job was to replace a bedroom radiator prior to redecorating,. The engineer arrived at the allocated time and was polite and courteous. The work was carried out quickly and to a high standard. When I removed the radiator to redecorate I found that the engineer had stripped off the old wallpaper that had been behind the old radiator. You cannot fault the service given by Negas and at a very reasonable price. Would definitely recommend.

Brilliant service very pleasant professional engineers give good advice use dust sheets and always clean up after they have completed the job.

The engineer turned up no problem but when asked to take his boots off because they were filthy, he wouldn't, said because of health and safety. Our boiler is in the bathroom so didn't want dirt on the stair carpet. He was doing a boiler service could have taken them off and put back on when he went in the bathroom but he didn't want to know. Rang the office, then turned and went away said he didn't want to mucky the carpet. I rang the office and they did not want to know. Told me to ring another firm which I did. The other firm came and no problems. Used Negas a few years ago and no problems. Won't use again. Rubbish customer service.

Excellent service as always, quick and efficient and very professional but friendly too. First class.

The call by the engineer was made the same day as reported The central heating valve motor fault was diagnosed and repaired quickly.

I have used this company for ten years. They installed a new heating system for me two and half years ago from scratch; eleven radiators, complete new pipe works, control wiring and Boiler. I was expecting a hefty price and a lot of mess. The price was very reasonable and the install was superb. Skilfully carried out over four floors with no sign of any disruption and all done in under five days. Last week the systems’ control panel developed a fault. After initial investigation under guarantee by Bosch, they were unable to find any problem with the boiler controls and suggested this would likely be a wiring fault and advised I refer back to the installer. Negas responded in under 24 hours, found the System fault that had eluded the Bosch team and I was back up and running within an hour of Negas arriving and they did not charge me for this visit. This company have never let us down and they always supported us with problems on our old system when our heaters failed in cold weather and have always been so dependable. Their engineers are skilled and very much up to date with all the latest developments such as Smart Home tech and I can’t praise them enough.

Very competitively priced offering excellent value for money. The engineer arrived at the scheduled time and carried out the installation quickly and to a very high standard. I will definitely be using Negas again for any further work needed on my central heating system

After phoning at 0900 Monday to report a boiler fault. I was assured that an engineer would visit the same day. The very helpful engineer arrived less than two hours later. He did a through check on the electrical system and identified that a new pump would be needed. He went to fetch one and returned to complete the job, leaving the boiler up and running. Very efficient and very quick service indeed. I have no hesitation in recommending Negas.