Endorsed by Which?

Plumbfaster.co.uk

5.0

44 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Welcome to Plumbfaster's Which trusted traders homepage.

We are an Edinburgh based Plumbing and Heating Company serving Edinburgh & The surrounding Lothian regions.

We offer clients the following services:

Heating system design and installations
Boiler repairs
Heating system repairs
Radiator Installation
Bathroom design and fitting
Kitchen design and fitting
Plumbing repairs and maintenance
All domestic gas pliancy installation
All domestic gas appliance repairs

Specialist's in Viessmann repairs and installation
Specialist's in ATAG repairs and installation

We also offer a 24 hour emergency service's Plumbing&Gas for the Edinburgh and the surrounding Lothian regions..

Please call us (Neil or Lia) today for a free no obligation quote.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Gas emergencies
    • Power flushing
    • Underfloor heating
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
    • Bathroom Installation
    • Bathroom tiling
    • Electric Showers
  • Plumbers

    • Emergency plumbing services
    • Water softener installation and maintenance
    • Appliance Installation
    • Bathroom Plumbing
    • Heating System Installation
    • Leak Detection
    • Plumbing Fixtures
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • power flushing
    • viessmann boilers
    • atag boilers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
44 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
I have this firm for many years
Customer Service
Quality
Value
On this ocasion we needed to install a main stop valve for the whole dwelling. It’s an old property and Plumbfaster worked out where all the pipes where and where best to install the stop valve The work was carried out quickly and efficiently as on previous ocassions.
Customer in Edinburgh Posted on 04/12/2025 , work completed 02/12/2025
Work done promptly and courteously by Morgan
Customer Service
Quality
Value
Morgan attended promptly and listened to my problems. He found the leak in the ceiling and fixed it. He cleared up and left the place clean and tidy.
Customer in Edinburgh Posted on 03/12/2025 , work completed 02/12/2025
Neil McKay provided a first-class service
Plumbfaster are excellent. Always prompt and helpful in their response, they identify the problem and sort it out with the minimum of fuss.
Customer in Edinburgh Posted on 02/12/2025 (Reviewer did not use service)
Boiler repair
Really good service from Neil and Morgan, arrived within 2hours of call out. I had no hot water and problem was resolved quickly and efficiently and also polite, friendly respectful of property
Customer in East Lothian Posted on 02/12/2025 (Reviewer did not use service)
We recruited Plumbfaster for a second job
Customer Service
Quality
Value
So good and efficient we employed Neil and Morgan to install a shower room in another part of the house. Great attention to detail. Consulted us on design challenges in this old house with irregular walls. Also connected our new radiators at short notice.
Customer in East Lothian Posted on 02/12/2025 , work completed 02/12/2025
Quick and efficient response to loss of heating
Customer Service
Quality
Value
Neil of Plumbfaster responded on the same day that we contacted him about a failure of our central heating Viessmann boiler which he had installed four years ago. It was not straightforward but he found the cause and corrected it. We are very pleased with his prompt and efficient response.
Customer in Edinburgh Posted on 24/11/2025 , work completed 20/11/2025
The trader replied (on 02/12/2025)
Thanks for the kind words .
Efficient and helpful
Customer Service
Quality
Value
Neil and his colleague (Morgan?) were on time, polite, helpful and efficient. It was just a standard boiler service but Neil patiently answered all my questions about the functioning of the boiler and how the heating works, while Morgan carried out the actual service and tidied up afterwards.
Customer in Edinburgh Posted on 21/11/2025 , work completed 04/11/2025
Task assessment
Customer Service
Quality
Value
Neil was punctual, professional, assessed problem in the manner in which I expected and offered a solution.
Customer in East Lothian Posted on 20/11/2025 , work completed 14/11/2025
Fast, great service
Customer Service
Quality
Value
Great service - highly recommend. When we had a leak Neil responded very quickly sending someone the next day - the leak was quickly identified & fixed. They’ve since fitted a basin & serviced our boiler. Very happy with all of the work. Friendly, efficient and cost effective - couldn’t ask for more!
Customer in East Lothian Posted on 03/09/2025 , work completed 02/09/2025
Boiler Maintenance
Customer Service
Quality
Value
I have been using Plumbfaster.co.uk to carry out annual maintenance on our gas boiler since they installed it several years ago. I have always found them to be helpful, efficient and friendly. As always, they arrived as scheduled and carried out the necessary work.
Customer in Edinburgh Posted on 21/07/2025 , work completed 04/07/2025
Neil McKay from Plumb faster is to be highly recomnended
Customer Service
Quality
Value
Neil from 'Plumb faster' re sealed my shower cubicle. He kept me informed beforehand of the timing schedule for the work and attended promptly. He was meticulous and careful and completed the re sealing to a very high and pleasing standard and cleared everything away afterwards Payment was as agreed and expected. He was throughout courteous and respectful and I felt safe on my own home. Neil is a skilled and professional plumber and will be my first port of call for any future plumbing jobs
Customer in Norfolk Posted on 13/06/2025 , work completed 02/06/2025
outstanding service
Customer Service
Quality
Value
Plumbfaster has just completed renovation of my kitchen and bathroom, and I am absolutely delighted with the quality of the work carried out, and on schedule. From the start, I was impressed by Neil´s professionalism, and high standards of workmanship. All along, he went out of his way to be helpful and communication was excellent. His team also provided a high quality of service. Overall, my experience with Plumbfaster has been second to none.
Customer in Edinburgh Posted on 09/04/2025 , work completed 01/04/2025
Perfect detailing
Customer Service
Quality
Value
The work involved installing a new bathroom to replace existing in a 2005 extension to a 19th century stone cottage. It was worth waiting for a slot in Neil’s busy schedule. He enjoys tricky challenges, such as positioning a bulkhead so that it accommodated difficult piping and extended a window sill in the shower recess. This was then extended to support a bespoke glass shower screen. Always clean and careful about the rest of house, particularly of a newly laid timber floor in adjoining rooms. Eager to consult with the owner throughout the project. Followed up after installation. Will recruit for a second job later in the year.
Customer in East Lothian Posted on 03/04/2025 , work completed 28/03/2025
Great work
Customer Service
Quality
Value
Neil works to a high standard, so I feel confident about his work. He explains everything in detail, without making me (a woman) feel stupid. Communication is excellent and he goes out of his way to be helpful.
Customer in Edinburgh Posted on 09/02/2025 , work completed 07/02/2025
Exceptional Bathrooms
Customer Service
Quality
Value
We would thoroughly recommend Neil and his team. They upgraded our family bathroom, shower room and WC room. The work was done to a terrific high standard. Neil always checked in with us re the finer details. Communication was excellent. We are really happy with how everything turned out. Neil also did a few extra bits of work for us which were spot on and we really appreciated.
Customer in Edinburgh Posted on 24/11/2024 , work completed 22/11/2024
First class service, outstanding results and brilliant workmanship.
Customer Service
Quality
Value
Plumbfaster had already done a wonderful (and very tricky!) en-suite shower room conversion for us last year, so it was an easy decision to have them return to do our family bathroom. The result once again was outstanding. We honestly couldn't fault Neil, Morgan and the team. The standard of workmanship produced is first class and attention to detail second to none. It's great to see companies who go the extra mile for their clients, who turn up on time, do great work and can work round problems. The guys are courteous, leave the place spotless and communication throughout was timely and easy to understand. The work was performed as scheduled and at the expected budget. We have no hesitation in warmly recommending Plumbfaster and expect to use them again in future.
Customer in Edinburgh Posted on 09/04/2024 , work completed 22/03/2024
Bathroom Renovation
Customer Service
Quality
Value
Our bathroom rebuild was long overdue because of its complexity and anticipated cost. From their first job assessment visit, it was clear that we wanted Neil and PlumbFaster to run with our project. Their due diligence was more detailed than other tendering suppliers. They readily grasped the challenges ahead and suggested innovative solutions. They understood what we wanted. When the work started, we were immediately impressed by the care taken to minimise its impact to our home and neighbours. The management of both out-going waste and in-coming fittings or materials was exemplary. All hurdles were overcome with considerable technical skill and attention to detail. Any work required from additional trades, such as plastering and fine joinery, were seamlessly scheduled, involved great team-working, and were delivered to a very high standard. We were consulted throughout when design and cost changes had to be made. We would use PlumbFaster again, and without any hesitation recommend them to others. They did a fantastic job for us, and we now have a fabulous bathroom.
Customer in Edinburgh Posted on 04/04/2024 , work completed 16/02/2024
Fantastic Plumbfaster
Customer Service
Quality
Value
I would recommend Plumbfaster wholeheartedly . Neil and Morgan were fantastic to work with . Professional , hard working and respectful . Every detail of our en-suite was discussed and considered . We are delighted with the finished product . Their work ethic was admirable and I cannot recommend them enough .
Customer in East Lothian Council Posted on 10/03/2024 , work completed 26/02/2024
Professional and top quality finish
Customer Service
Quality
Value
We had our small tenement flat bathroom redone by Neil and his team. Could not recommend them more! They took on an ambitious design (in terms of size) and did an brilliant job of it. Even when a nightmare of bad original plumbing and rotten joists was uncovered there was never any doubt that Neil was committed to seeing the job through. We're very happy with the outcome. Neil was professional throughout, extremely helpful with design advice and excellent at communicating with us. Highly recommended!
Customer in Edinburgh Posted on 16/01/2024 , work completed 01/06/2023
Gas Fire Removal
Customer Service
Quality
Value
Neil and his team were brilliant from start to end. Honest, fair and explained all work needed and options. Team were friendly and were very organised and efficient.
Customer in Edinburgh Posted on 29/12/2023 , work completed 19/12/2023
Rapid response for a leak and service to boiler was very methodical
Customer Service
Quality
Value
Neil is a very pleasant friendly man and came the day after we emailed about a leak under the kitchen sink. He then returned later by prior arrangement to service the boiler . He was very thorough in his work and I would certainly recommend him.
Customer in Edinburgh Posted on 12/12/2023 , work completed 07/12/2023
Plumbfaster
Customer Service
Quality
Value
Neil and Morgan from Plumbfaster installed our new bathroom in August 2023. They were an absolute pleasure to have around, nothing was too much trouble, they were super polite and made sure the disruption and mess a job like this can create were kept to a bare minimum. Our property was built in the 1890s and the work uncovered some issues that Neil found solutions for and rectified quickly. We love our new bathroom and wouldn’t hesitate to hire the guys at Plumbfaster again. Highly recommended.
Customer in East Lothian Council Posted on 16/10/2023 , work completed 15/09/2023
New bathroom
Customer Service
Quality
Value
Plumbmaster provided a great service. We wanted a partial refit of a bathroom - move and fit bigger shower, move bath and replace all floor and wall tiles. Neil McKay, came promptly and gave us a quote. Throughout he has been friendly, helpful and efficient. He quickly answered calls, emails and texts and always turned up when he said he would. When things were removed, it became clear that the whole bathroom needed re-fitted ie sink, loo and units. There was also joiner work to do to square the walls. Neil gave a revised quote and then got all the work done. He used a sub contractor for tiling, who also came on time and did a good job. He also recommended and we used, a very helpful supplier The quality of the work was excellent - neat, carefully finished etc Highly recommended
Customer in Glasgow City Posted on 13/10/2023 , work completed 06/10/2023
Old school professional
Customer Service
Quality
Value
We have used Neil for gas central heating installation and service plus other general plumbing works in central Edinburgh for some years. He arrives when he says he will, he knows exactly what he's doing and works quickly and tidily. He's also reasonably priced; never any nonsense. All in all, we are very happy to have found him and wouldn't consider using anyone else.
Customer in Edinburgh Posted on 26/09/2023 , work completed 01/09/2023
Bathroom upgrade
Customer Service
Quality
Value
We had work done to the bathroom, new bathroom suite, tiling, and new doors made for cupboards. There was quite a lot to be sorted out in respect of choice of materials and liaison with suppliers and Neil was helpful and good at maintaining communication. Neil coped well with difficulties like the sudden unavailability of a tiler, and problems with tiles supplied by a showroom. The work is of a good standard, we are happy with it and would use them again.
Customer in Edinburgh Posted on 08/08/2023 , work completed 19/07/2023