Endorsed by Which?



25 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


Welcome to Plumbfaster's Which trusted traders homepage.

We are an Edinburgh based Plumbing and Heating Company serving Edinburgh & The surrounding Lothian regions.

We offer clients the following services:

Heating system design and installations
Boiler repairs
Heating system repairs
Radiator Installation
Bathroom design and fitting
Kitchen design and fitting
Plumbing repairs and maintenance
All domestic gas pliancy installation
All domestic gas appliance repairs

Specialist's in Viessmann repairs and installation
Specialist's in ATAG repairs and installation

We also offer a 24 hour emergency service's Plumbing&Gas for the Edinburgh and the surrounding Lothian regions..

Please call us (Neil or Lia) today for a free no obligation quote.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
    • Boiler repair
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • power flushing
    • viessmann boilers
    • atag boilers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

25 reviews
Customer Service
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Customer Service
Neil and Morgan from Plumbfaster installed our new bathroom in August 2023. They were an absolute pleasure to have around, nothing was too much trouble, they were super polite and made sure the disruption and mess a job like this can create were kept to a bare minimum. Our property was built in the 1890s and the work uncovered some issues that Neil found solutions for and rectified quickly. We love our new bathroom and wouldn’t hesitate to hire the guys at Plumbfaster again. Highly recommended.
Customer in East Lothian Council Posted on 16/10/2023 , work completed 15/09/2023
New bathroom
Customer Service
Plumbmaster provided a great service. We wanted a partial refit of a bathroom - move and fit bigger shower, move bath and replace all floor and wall tiles. Neil McKay, came promptly and gave us a quote. Throughout he has been friendly, helpful and efficient. He quickly answered calls, emails and texts and always turned up when he said he would. When things were removed, it became clear that the whole bathroom needed re-fitted ie sink, loo and units. There was also joiner work to do to square the walls. Neil gave a revised quote and then got all the work done. He used a sub contractor for tiling, who also came on time and did a good job. He also recommended and we used, a very helpful supplier The quality of the work was excellent - neat, carefully finished etc Highly recommended
Customer in Glasgow City Posted on 13/10/2023 , work completed 06/10/2023
Old school professional
Customer Service
We have used Neil for gas central heating installation and service plus other general plumbing works in central Edinburgh for some years. He arrives when he says he will, he knows exactly what he's doing and works quickly and tidily. He's also reasonably priced; never any nonsense. All in all, we are very happy to have found him and wouldn't consider using anyone else.
Customer in Edinburgh Posted on 26/09/2023 , work completed 01/09/2023
Bathroom upgrade
Customer Service
We had work done to the bathroom, new bathroom suite, tiling, and new doors made for cupboards. There was quite a lot to be sorted out in respect of choice of materials and liaison with suppliers and Neil was helpful and good at maintaining communication. Neil coped well with difficulties like the sudden unavailability of a tiler, and problems with tiles supplied by a showroom. The work is of a good standard, we are happy with it and would use them again.
Customer in Edinburgh Posted on 08/08/2023 , work completed 19/07/2023
Boiler fixed as promised
Customer Service
Neil installed our Viessmann boiler 7 years ago, replaced all the old radiators and plumbed replacement kitchen and bathrooms. It’s an old hard-to-reach third floor old town flat and he turned up on the date and time agreed, worked fast with zero nonsense and cleaned up as he went. Whole job was done in the time and to the price specified. Since then he’s serviced the system every year and attended to one component break-down, again fixed at the time and price agreed. In short, if you need a plumber in Edinburgh, and if you can book him, he’s first class.
Customer in East Lothian Posted on 04/08/2023 , work completed 04/03/2023
Great attention to detail
Customer Service
I have been using Plumbfaster since 2017 when Neil fitted a new boiler in my flat. More recently, he sourced and fitted a new set of radiators for me. I have always been impressed by Neil's meticulous work and great attention to detail. He is efficient, clean and tidy and is always happy to explain what he is doing and why. Products that he has supplied have always been of high quality. Highly recommended.
Customer in Edinburgh Posted on 04/08/2023 , work completed 20/07/2023
A real trusted trader!
Customer Service
I have had my Combination Boiler looked after annually by Plumbfaster since it was installed and highly recommend them for excellent and efficient service.
Customer in Edinburgh Posted on 10/05/2023 , work completed 27/04/2023
Always rises to the challenge
Customer Service
Have used Neil several times over the last 4 years. His quality of work and attention to details is excellent. His focus on completing the tasks ranging from new boiler installation to replacing various leaking and non functioning manual and motorised valves has been completely satisfactory.Despite his ever increasing workload, he will do his best to fit us in to his schedule. He has a pleasant and friendly communicative personality which reflects in his positive attitude and completely trustworthy relationship.
Customer in Edinburgh Posted on 02/01/2023 , work completed 23/12/2022
Boiler Installation - Prompt, Honest And Professional
Customer Service
As recommended by my neighbour, Neil/Plumbfaster came out to assess a boiler fault on Monday and despite trying to fix the fault carefully via numerous fixes, phone calls and attempts... it was deemed more economical to renew it - it was 16+ years old and had been touch and go for a year. So, they ended up installing a new boiler by Friday, with no fuss. They were very busy all week but fitted me in and were extremely thorough and professional. They were reasonably priced too and with no hidden costs. I'll now be the one recommending them to all my other neighbours too!
Customer in Edinburgh Posted on 16/12/2022 , work completed 11/12/2022
Excellent bathroom installation
Customer Service
Neil McKay at Plumbfaster fitted a new bathroom for me, including a bath, sink unit, toilet and steam shower. He also installed a flush fitting TV in the wall connected to Sonos ceiling speakers and two downlit wall recesses. I couldn’t be happier with the work completed by Neil and his team which consisted of plumbers, tilers, joiner, electrician, plasterer and painter. Neil managed the entire project and ensured the trades were on site exactly when they were needed and that everything was completed to Neil's high standard and on schedule. I must mention that his attention to detail is second to none and he discussed the install with me throughout so I always knew what was happening. He also came up with suggestions which ultimately made the finished bathroom better, for example changing the floor of the steam shower to a wet room floor instead of a shower tray. If any issues arose, Neil dealt with them competently; for example when the shower was initially tested there was hardly any water flowing. Neil took advice from Stuart Turner (existing Positive head pump manufacturer) and Hans Grohe and it turned out I had the wrong type of pump. Within 2 hours a new Negative head pump was bought and installed and the shower works perfectly. This is one of the biggest projects I have done and I am extremely happy it was Neil doing it as he is highly professional, approachable and extremely helpful. I would definitely recommend him to anyone looking for a bathroom installation.
Customer in Edinburgh Posted on 02/11/2022 , work completed 29/07/2022