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Endorsed by Which? Trusted Traders


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14 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours


Welcome to Plumbfaster's Which trusted traders homepage.

We are an Edinburgh based Plumbing and Heating Company serving Edinburgh & The surrounding Lothian regions.

We offer clients the following services:

Heating system design and installations
Boiler repairs
Heating system repairs
Radiator Installation
Bathroom design and fitting
Kitchen design and fitting
Plumbing repairs and maintenance
All domestic gas pliancy installation
All domestic gas appliance repairs

Specialist's in Viessmann repairs and installation
Specialist's in ATAG repairs and installation

We also offer a 24 hour emergency service's Plumbing&Gas for the Edinburgh and the surrounding Lothian regions..

Please call us (Neil or Lia) today for a free no obligation quote.

What we do

  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Radiators and central heating
    • Boiler installation
    • Boiler servicing
    • Boiler repair
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Accessible bathrooms and showers
    • Wet rooms
  • Plumbers

    • Emergency plumbing services
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • power flushing
    • viessmann boilers
    • atag boilers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

14 reviews
Customer Service
Sort by
Three new bathrooms
Customer Service
We were recommended to use Neil by bathroom supplier as we were looking to refurbish three bathrooms in one go. Neil and his team were fantastic from day one and exceed all of our expectations. Rarely do you come across tradesmen with such exacting standards as Neil. His attention to detail is second to none and over the ten weeks his team were with us, they did everything to time and design, consistently going the extra mile to ensure complete satisfaction. I would recommend Neil to anyone considering plumbing or bathroom works without a moments hesitation, he really is that good.
Customer in East Lothian Council Posted on 20/02/2022 , work completed 20/02/2022
The very best!
Customer Service
Neil has done an amazing job of transforming two small elderly bathrooms with multiple problems into two lovely spaces where everything works and looks great! Faced with a huge dry rot problem discovered on Day 1, he managed the whole restoration project for us, and we all managed to stay sane. He brought in a great team to sort the problems, and even though this had a knock-on effect on his own work schedule, he still stuck with us to do the second bathroom. We really valued Neil's extremely high standard of work and his advice about everything - design, tiles, showers, electrics, etc etc. We were very happy with his recommended retailers for bathrooms and tiles, and how they worked well together. His team are great, and after several weeks of polite, friendly and efficient men in and out of the house, it was weirdly quiet when they'd all gone! Finally, I think that managing these very awkward bathroom jobs with 4 of us working from home at the same time would try anyone's patience, but Neil and the team coped with us admirably. I will recommend him to everyone from now on.
Customer in East Lothian Council Posted on 15/02/2022 , work completed 21/01/2022
Great service, friendly, professional and reliable
Customer Service
Fitting a new shower and fixing basin taps. The team were friendly, professional and reliable. Communication was good throughout which particularly helped when decisions had to be made on the spot. Neil sourced the shower and taps that had to be replaced, and the total cost for the work was good value. I would definitely use Plumbfaster again and recommend them to others.
Customer in Edinburgh Posted on 27/07/2021 , work completed 21/07/2021
Thorough job
Customer Service
Neil flushed out my central heating system and did not leave a mess. It was potentially a messy job since the water in my central heating system was black! I was not able to stay while he worked and he sent me a video of the water coming from the flushed system and it was absolutely sparkling clean. Fantastic attention to detail, and not only that, he actually offered us an alternative for repairing our problem boiler when a fixed price repair would work out cheaper. I respect him and hope his business flourishes. *****
David in Midlothian Posted on 07/03/2021 , work completed 01/03/2021
Great work
Customer Service
Neil and his team upgraded our central heating system by fitting a new boiler and radiators for us. They also undertook as a few jobs in our bathroom. We were given welcome advice both prior to the work starting and during it when necessary. Neil has an eye for detail and the standard of work was excellent. The team were all extremely polite and pleasant to have around. They took care to protect our carpets etc and did a good job tidying up after themselves. We’re delighted with the finished job and would happily recommend them.
Customer in Edinburgh Posted on 06/08/2020 , work completed 05/08/2020
Brilliant service, professional, helpful, honest, reliable & friendly service
Customer Service
I have nothing but praise for the service I received from Neil McKay & his team at Plumbfaster. I needed a plumber to deal with a boiler emergency that was causing flooding to my neighbours below me. Very grateful for the amazing customer service & workmanship and helpful explanations of the work being carried out and consciousness of current Covid-19 restrictions. First Class service, I would highly recommend Plumbfaster.
Tracey in Edinburgh Posted on 07/06/2020 , work completed 05/06/2020
Fantastic with agreed work + extra done very quickly and in budget
Customer Service
Did an amazing and very thorough job on extremely short notice in the midst of lockdown, getting a new boiler installed in a day and leaving us with hot water again after another plumber fell through. Highly recommend Neil, he goes above and beyond every step of the way!
Customer in Edinburgh Posted on 29/04/2020 , work completed 25/04/2020
Excellent and first class replacement of boiler
Customer Service
A very professional and competent installer. Despite the Covid -19 restrictions, after diagnosing that our existing boiler was not worth repairing because of its age and potential for further breakdowns, in a very short time he was able to source and install a new replacement. Neil gave a schedule to which he adhered. He displayed his expertise by discussing clearly his programme and despite some complications, was able to complete the task in one day. He exhibited a friendly and frank attitude at all stages of the installation which was neat and tidy. The clean up and disposal of old materials were excellent as was the quality of workmanship. His equipment and tools were comprehensive and of high quality. The cost of the work was both reasonable and good value.
Customer in Edinburgh Posted on 12/04/2020 , work completed 06/04/2020
Quality work from Plumbmaster
Customer Service
Total replacement of bathroom removing all existing fittings and fitting of new shower, sink, toilet. All electrical work and tiling carried out. Very pleased with the result. Neil discussed all work in advance and readjusted when we requested slight changes. Would highly recommend
Garethh, . Posted on 21/06/2018 , work completed 21/06/2018
Reliable and thorough workmanship
Customer Service
The work was a revision to my existing system to put in a magnetic unit to collect sludge he also replace 3 very old radiators - 2 were like for like but the third one was not the correct size so Neil calculated the correct size for the area it was in and replaced it so now the house is so much warmer
Lesley, Edinburgh, . Posted on 15/01/2018 , work completed 15/01/2018
The trader replied (on 04/05/2018)
Hi Lesley , thank you for choosing plumb faster to carry out your work , it was a pleasure and always thank you for the coffee(s). See you for next years service .