We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

New Look Carpet Care Limited

Profile thumb dan and jo together 4 bw
4.8

579 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
579 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Excellent carpet cleaner
Customer Service
Quality
Value
New Look cleaned all our carpets and did a really fantastic job. Very professional service. Took great care with our furniture. Carpets looked amazing and have been given a new lease of life for several years. Strongly recommended
Customer in Surrey Posted on 28/09/2021 , work completed 27/09/2021
Very thorough job
Customer Service
Quality
Value
This company has a passion for what it does and achieves great results. I can recommend thoroughly. They are dedicated, diligent and professional.
Customer in Windlesham Posted on 27/08/2021 , work completed 25/08/2021
Excellent job done
Customer Service
Quality
Value
This is the second time we have used this company and I have to say, they don’t disappoint one bit. My carpets are looking like new again and Darren is a pleasure to have around. He’s a very friendly guy whilst keeping things very professional, arriving on time and working non stop to the end. Can’t recommend this company enough.
Patricia in Wokingham Posted on 23/08/2021 , work completed 23/08/2021
Superb Result
Customer Service
Quality
Value
Darren did a first-class job with great attention to detail to produce a superb result. We are quite amazed that he got the carpets to look as good as they do. Great job, thank you.
Steve in Surrey Posted on 18/08/2021 , work completed 06/08/2021
Good service
Customer Service
Quality
Value
Darren arrived on time ( after sitting down the road as he was early). He explained what he was going to do- he said the whole thing ( basically most of the downstairs and stairs/landing) would take most of the morning and true enough he finished at about 12 noon. The carpet clean was excellent-he did point out a couple of areas where there had been stubborn stains and said to wait a couple of days to see if they did reappear and if so he would come back-they didn’t but good to know you have some after care service. We’ve used New Look before and have always been delighted with the service and the way they have gone about the job.
Barry in Surrey Posted on 09/07/2021 , work completed 05/07/2021
Excellent Results
Customer Service
Quality
Value
Friendly, efficient, impressive equipment and excellent results.
Which? Trusted Traders Consumer Posted on 08/07/2021 , work completed 30/06/2021
Carpet Cleaning
Customer Service
Quality
Value
Very professional, efficient, thorough and friendly service. The results of the clean were the best I've had from carpet cleaning. They carpets look new! Can't recommend highly enough and I had an offer from a flier of book two rooms and get one free.
Customer in Surrey Posted on 02/07/2021 , work completed 02/07/2021
Fantastic service and results
Customer Service
Quality
Value
I have used New Look many times over the years, but with lock down last year this was the first time for over two years. Carpets and a rug have come up beautifully after some exceptionally hard wear! Not only do they look and smell clean, but the pile has been brought back too. Fantastic, clean and efficient service by Darren, highly recommend.
Customer in Hampshire Posted on 19/06/2021 , work completed 14/06/2021
Carpet cleaning
Customer Service
Quality
Value
He arrived on time and worked non-stop for three hours. Polite and very helpful. Explained everything as he went along. Outstanding work and outstanding results. True to estimate - no extras. From original estimate to the finished job - faultless. Excellent.
Pauline in Surrey Posted on 04/06/2021 , work completed 04/06/2021
Very professional
Customer Service
Quality
Value
We found Darren to be exceptionally good in every way, and the result was excellent. strongly recommend
Which? Trusted Traders Consumer Posted on 03/06/2021 , work completed 27/05/2021