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Endorsed by Which? Trusted Traders

New Look Carpet Care Limited

Profile thumb dan and jo together 4 bw
4.8

601 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
601 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Carpet Clean
Customer Service
Quality
Value
From a leaflet drop through the letter box, Dan came to quote. Although only 2 rooms probably necessary, opted to have 5 (largish) rooms cleaned. Makes a difference to the whole house. Darren was very efficient and professional. Arrived on time, moved furniture I couldn’t, and put it back in place. Treated a couple of ‘moth’ spots. Very good job done. Thank you.
Customer in Berkshire Posted on 04/08/2022 , work completed 22/07/2022
Carpets
Customer Service
Quality
Value
The work was carried out by Darren, very nice guy explained all to me how he was going to approach the cleaning. I had carpet and two sofas cleaned, I must say the carpet and sofas looked like new again so very pleased with the work. I would certainly recommend New Look Carpet Care to all who is looking for this type of service.
Rosemary in Hampshire Posted on 24/07/2022 , work completed 19/07/2022
Very happy
Customer Service
Quality
Value
Extremely pleased with the workmanship.
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 18/07/2022
Great job
Customer Service
Quality
Value
Darren did a thorough job on most of our carpets which looked like new when he had finished. Quite remarkable considering they are twenty years old.
Customer in Surrey Posted on 15/07/2022 , work completed 14/07/2022
Excellent service
Customer Service
Quality
Value
We have recently moved and the carpets badly needed a clean and were stained in places. Dan came around promptly and was very knowledgeable. We were able to book an appointment for a few days later and Darren was very efficient and explained the whole process. He managed to remove the stains. We were very pleased because having your carpets cleaned is a major upheaval and it all went very smoothly with excellent results.
Customer in Berkshire Posted on 07/07/2022 , work completed 05/07/2022
cleaning of carpets in my home
Customer Service
Quality
Value
I am delighted to say that Darren came on the appointed time and cleaned my carpet and rugs and I cannot praise them enough - for their professionalism Paid attention to detail and was most pleasant and helpful in every way I will most certainly go back to New Look Carpets when I have a problem with my carpets
Customer in Surrey Posted on 09/06/2022 , work completed 08/06/2022
Great
Customer Service
Quality
Value
All done satisfactory. Went out and Left Darren working on his own. Phoned us when finished as agreed. I can really see a difference the carpet is much cleaner. Have used this company for many many years and would recommend them to anyone and everyone.
Customer in Berkshire Posted on 25/04/2022 , work completed 25/04/2022
Carpet cleaning.
Customer Service
Quality
Value
Very pleased with the results of the carpet cleaning. Darren was very efficient and meticulous in the way he completed the work.
David in Surrey Posted on 12/04/2022 , work completed 12/04/2022
Excellent work undertaken very promptly
Customer Service
Quality
Value
The whole process from start to finish was excellent. Dan arrived at the time expected after sending an email confirming the appointment. He explained the process and checked the carpet out for marks highlighting what had caused many of them. he also checked over the two settees and advised on the marks on them, he said that he was sure that most of them on the carpet and settees could be removed however he could not guarantee this until his technician came. Darren arrived the next day on time and started work after inspecting the issues, he work solidly and methodical cleaning the two settees and set to work on the carpet. he explained what he was doing at every stage and we are very pleased with what he has achieved. Both the carpet and settees look very good, he then gave us guidance as to when we could bring back in the other furniture and as the carpet is guaranteed for 6 months he said any problems just give them a ring and they would be back. Overall I would highly recommend this company for the high level of service and reasonable prices
Customer in Surrey Posted on 18/03/2022 , work completed 18/03/2022
Excellent.
Customer Service
Quality
Value
My wife and I were very impressed with the service and the result of the lounge and dining rooms which was completed today. Darren was extremely helpful and courteous, arrived on time and made a very good job. We would have no hesitation at recommending New Look to friends and relatives. Thank you.
Ray in Surrey Posted on 18/03/2022 , work completed 17/03/2022