Endorsed by Which?

New Look Carpet Care Limited

4.8

644 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
644 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Excellent
Customer Service
Quality
Value
Darren arrived promptly, was very polite - efficient and helpful throughout and my carpets look like new.
Eleanor, Surrey Posted on 05/06/2017 , work completed 05/06/2017
My review
Customer Service
Quality
Value
Very good.
Michael, Surrey Posted on 02/06/2017 , work completed 02/06/2017
Excellent result.
Customer Service
Quality
Value
New Look Carpet Care cleaned rugs, fitted carpets and upholstery. The results are excellent and I can strongly recommend their services.
Donald, Hampshire Posted on 01/06/2017 , work completed 01/06/2017
Prompt and professional.
Customer Service
Quality
Value
No problems at all, good job done.
Jill, Surrey Posted on 24/05/2017 , work completed 24/05/2017
Excellent
Customer Service
Quality
Value
Everything about the work that New Look Carpet Care did for me was excellent. Timing was excellent and the work was professional , eliminating earlier stains. I shall recommend your company to friends.
Elizabeth, Surrey Posted on 24/05/2017 , work completed 24/05/2017
Excellent job
Customer Service
Quality
Value
As before very good quality workmanship and Darren is an excellent and exceedingly polite workman. I have no hesitation in recommending him and New Look Carpet Care Ltd.
Evelyn, Hampshire Posted on 18/05/2017 , work completed 18/05/2017
Excellent work.
Customer Service
Quality
Value
Darren did an excellent job, as always. A very courteous gentleman and he is always on time. I have been with New Look Carpet Care for a number of years and have always received great customer service.
Angela, Hampshire Posted on 17/05/2017 , work completed 17/05/2017
Prompt & professional
Customer Service
Quality
Value
Very good efficient and helpful service.
Shirley, Berkshire Posted on 16/05/2017 , work completed 16/05/2017
My review
Customer Service
Quality
Value
Excellent job.
Anne, Surrey Posted on 15/05/2017 , work completed 15/05/2017
Excellent
Customer Service
Quality
Value
An excellent job done most efficiently. The carpets look as good as new.
Margaret, Hampshire Posted on 12/05/2017 , work completed 12/05/2017
Very impressed.
Customer Service
Quality
Value
Darren arrived on time. Very pleasant & explained the carpet cleaning process in full. Carpets look wonderful (They were very dirty!) Very impressed and will certainly use them again. Have already recommended New Look to other friends.
Gail, Surrey Posted on 10/05/2017 , work completed 10/05/2017
Moving house.
Customer Service
Quality
Value
We were moving into a new house and wanted the carpets cleaned before our furniture turned up. Despite having a technician quit on him that morning, Dan turned up and worked like a trooper to get all the carpets clean. He did a great job and showed good humour throughout.
Which? Trusted Traders Consumer Posted on 08/05/2017 , work completed 08/05/2017
Good job
Customer Service
Quality
Value
An excellent job cleaning and protecting our lounge carpet. We always use new look when the carpet needs refreshing & stains removed.
Which? Trusted Traders Consumer Posted on 02/05/2017 , work completed 02/05/2017
Excellent professional standards
Customer Service
Quality
Value
Overall an excellent service, accurate presentation of costs and options. On time and excellent work standards and results. Not inexpensive but very good value for money. Very good professional standards all round.
Grahame, Hampshire Posted on 02/05/2017 , work completed 02/05/2017
Very efficient
Customer Service
Quality
Value
I am very pleased with the carpet cleaning and the young man who did the work was very efficient. I wouldn't hesitate to use this company again.
Betty, Surrey Posted on 28/04/2017 , work completed 28/04/2017
Very professional.
Customer Service
Quality
Value
Arrived very promptly. Fully explained procedure and outcome. Carpets came up extremely well. Would recommend every time. Operator very polite and knew his job.
Sue, Surrey Posted on 27/04/2017 , work completed 27/04/2017
Brilliant job
Customer Service
Quality
Value
Darren Williams did a very good job and well organised moving the furniture around and very helpful.
Olga, Berkshire Posted on 27/04/2017 , work completed 27/04/2017
Great job
Customer Service
Quality
Value
Prompt, professional, diligent. Carpet looks really good very pleased with an excellent service.
Susan, Berkshire Posted on 25/04/2017 , work completed 25/04/2017
My review
Customer Service
Quality
Value
Very impressed overall. Friendly, efficient and most competent in his work. Carpets looks as good as new. Thank you all, will certainly use you again.
Tessa, Hampshire Posted on 24/04/2017 , work completed 24/04/2017
Brilliant job
Customer Service
Quality
Value
I have used New Look Carpet Care Limited many times and would highly recommend them.
Valerie, Surrey Posted on 12/04/2017 , work completed 12/04/2017
All three
Customer Service
Quality
Value
Darren was spot on time. He did an extremely professional job and we're very happy with the result. He was very friendly and advised us as he went along. He was competent and efficient and we weren't inconvenienced in the least. Really pleased.
Denise, Hampshire Posted on 07/04/2017 , work completed 07/04/2017
Prompt & professional
Customer Service
Quality
Value
Polite & professional. Carpets came up like new. Expensive but spray protected after cleaning, which should last longer! Would recommend.
Chris, Surrey Posted on 06/04/2017 , work completed 06/04/2017
First class
Customer Service
Quality
Value
Excellent result - carpets like new.
Sylvia, Surrey Posted on 06/04/2017 , work completed 06/04/2017
Very efficient.
Customer Service
Quality
Value
Extremely pleased with outcome. Both office staff and man who did work were efficient and polite.
Diana, Hampshire Posted on 03/04/2017 , work completed 03/04/2017
Excellent service
Customer Service
Quality
Value
At all stages, this company kept me informed, they were professional and helpful. The end job was completed well and I am very happy with the result.
Katherine, Hampshire Posted on 31/03/2017 , work completed 31/03/2017