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New Look Carpet Care Limited

4.8

644 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning
  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

Customer reviews

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4.8
644 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Sort by
Excellent satisfactory clean
Customer Service
Quality
Value
Very satisfied with the result. Courteous and polite operatives.
Hugh, Berkshire Posted on 30/03/2017 , work completed 30/03/2017
A good job done with no fuss
Customer Service
Quality
Value
The representative was very good & took a pride in his work - a very positive sign & an excellent workman & firm.
Barbara, Surrey Posted on 30/03/2017 , work completed 30/03/2017
Efficient, quality, professional
Customer Service
Quality
Value
This was the second time, the last being four years ago. Again, they did a professional job with results which delighted us. Definitely recommended!
Anthony, Hampshire Posted on 29/03/2017 , work completed 29/03/2017
Very satisfied
Customer Service
Quality
Value
This company was recommended to me and rightly so. Very professional, knowledgeable and pleasant to deal with from quotation to job completion. I would definitely recommend them.
Which? Trusted Traders Consumer Posted on 24/03/2017 , work completed 24/03/2017
My review
Customer Service
Quality
Value
Very satisfied customer.
Henry Clive, Surrey Posted on 24/03/2017 , work completed 24/03/2017
Extremely good job
Customer Service
Quality
Value
The workers did an extremely good job, they worked very hard and kept us informed at all stages of the jobs. Three sofas and one armchair plus carpets in three rooms was an amazing days work.
Angela, Surrey Posted on 23/03/2017 , work completed 23/03/2017
Excellent job & service
Customer Service
Quality
Value
Very impressed with company and the young man who cleaned my carpets was very polite and done an excellent job. Very pleased.
Barrie, Berkshire Posted on 22/03/2017 , work completed 22/03/2017
A great job, very professional.
Customer Service
Quality
Value
Carpets beautifully cleaned, all stains completely gone from my white carpets. Great, professional service, couldn't ask for any more! I recommend New Look and will use them again.
Carrie, Hampshire Posted on 21/03/2017 , work completed 21/03/2017
Professional job
Customer Service
Quality
Value
Good job. Revived a (rather old) carpet for a few more years.
Janet, Surrey Posted on 16/03/2017 , work completed 16/03/2017
Excellent
Customer Service
Quality
Value
Service from this company & operator was excellent.
Margaret, Berkshire Posted on 16/03/2017 , work completed 16/03/2017
Excellent service
Customer Service
Quality
Value
A professional company from start to finish. Dean was prompt on both appointments & left the property clean & tidy. He was pleasant and knowledgeable and the finish on both upholstery and carpets excellent.
Which? Trusted Traders Consumer Posted on 15/03/2017 , work completed 15/03/2017
Excellent job
Customer Service
Quality
Value
It was an excellent professional job. The service was prompt, polite and undertook some additional tasks willingly.
John, Surrey Posted on 13/03/2017 , work completed 13/03/2017
Most impressed
Customer Service
Quality
Value
I am most impressed. Good, efficient workers. Have used before. Carpets look like new.
Jean, Berkshire Posted on 13/03/2017 , work completed 13/03/2017
Brilliant job as usual
Customer Service
Quality
Value
I wouldn't trust anybody else to clean my carpets!
Anne, Surrey Posted on 13/03/2017 , work completed 13/03/2017
My review
Customer Service
Quality
Value
We were very pleased with the finished result. The carpet look like brand new. Excellent.
Brian, Surrey Posted on 10/03/2017 , work completed 10/03/2017
Professional job
Customer Service
Quality
Value
Competent, professional job, as expected, considering the price.
Bette, Surrey Posted on 09/03/2017 , work completed 09/03/2017
Very satisfied.
Customer Service
Quality
Value
I've used this company a number of times and they've always done a good job. In addition, the personnel are very pleasant.
Rosemary, Surrey Posted on 08/03/2017 , work completed 08/03/2017
Thorough, effective job done.
Customer Service
Quality
Value
Darren arrived on the planned day, on time and fully aware of his task. He worked very hard, kept us informed of anything we needed to know and was a pleasure to have around. He explained fully about use of tin foil, blocks, drying time etc. The carpets look lovely!
Linda, Surrey Posted on 08/03/2017 , work completed 08/03/2017
Job well done
Customer Service
Quality
Value
Very pleased with job, will certainly recommend.
Michael, Surrey Posted on 08/03/2017 , work completed 08/03/2017
Excellent work
Customer Service
Quality
Value
Very professional, knowledgeable and friendly from quotation to job completion. Would thoroughly recommend.
Catherine, Surrey Posted on 08/03/2017 , work completed 08/03/2017
Polite, professional & perfect job.
Customer Service
Quality
Value
Arrived promptly on the day & reviewed the job at home very attentively. He communicated with me when appropriate & took great care & pride making sure that all marks were removed. Gave me advice on some stains not related to the job...very much appreciated.
Victoria, Surrey Posted on 07/03/2017 , work completed 07/03/2017
Prompt, professional and polite
Customer Service
Quality
Value
This was I think the third time New Look have serviced my carpets. An excellent company.
Valerie, Oxfordshire Posted on 03/03/2017 , work completed 03/03/2017
Prompt, professional, excellent job
Customer Service
Quality
Value
Dean was polite and courteous. He explained everything really well. He was tidy, considerate and thoroughly professional. I have no hesitation in recommending this company. Very impressed. Will definitely use them again.
Margot, Hampshire Posted on 03/03/2017 , work completed 03/03/2017
Thorough & professional
Customer Service
Quality
Value
This was a whole house clean. The work was carried out with close attention to soiled/stained areas and the end result was a house full of fresh looking carpets.
Peter, Surrey Posted on 02/03/2017 , work completed 02/03/2017
Professional job
Customer Service
Quality
Value
Darren arrived 5 mins early. Very pleasant and most professional. Good job in every way. would most certainly recommend.
Frances, Surrey Posted on 01/03/2017 , work completed 01/03/2017