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New Look Carpet Care Limited

4.8

644 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

About

Established in 1989, New Look Carpet Care Ltd offers carpet, rug and upholstery cleaning services within a 25 mile radius of Camberley, Surrey, GU15.

We are a non franchised family run business which is Woolsafe approved and Master Rug Cleaner certified. All solutions used are detergent-free, environmentally friendly,wool safe and leave no dirt-attracting residue.

We always pre-spray and then agitate this spray into carpets to loosen any deep soil and prepare for cleaning; this is followed by a defoaming solution to neutralise any residues from previous cleaning. These two steps are vital to obtain a really good result. We then use our truck mounted hot water systems to clean as this enables us to use hotter water giving a much deeper clean and as the extraction is much stronger the carpets are left only slightly damp with a much quicker drying time.

We also operate a dedicated rug cleaning facility in Camberley for expert cleaning and treatment of rugs; which require specialist treatment.

What we do

  • Carpet and upholstery cleaners

    • Rug cleaning
    • Anti-stain treatment
    • Moth and dust mite treatment
    • Deodorising treatment
    • Carpet cleaning

  • Carpets and flooring

  • More Services

    • rug repairs
    • stain removal
    • pet stains and odour removal

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
644 reviews
Customer Service
5.0
Quality
4.9
Value
4.6
Recommended

Recommended

by 100% of customers
Sort by
Very happy
Customer Service
Quality
Value
Very happy with the work done. Would have this company again.
Jean, Surrey Posted on 28/02/2017 , work completed 28/02/2017
Recommended
Helpful
Customer Service
Quality
Value
Darrel could not have been more helpful and did a beautiful job in resuscitating our elderly carpets. Thank you.
Deirdre, Surrey Posted on 28/02/2017 , work completed 28/02/2017
Recommended
Very pleased
Customer Service
Quality
Value
Dean was prompt, very professional and took care to explain the carpet cleaning process. Took care of our belongings. The whole experience was efficient and New Look tried very hard to accommodate our time scale. Thanks.
Jenny, Surrey Posted on 27/02/2017 , work completed 27/02/2017
Recommended
Faultless
Customer Service
Quality
Value
Excellent workmanship and office staff. I was kept informed of time, names of people to expect and cost. Everything was as promised and my carpets look like new. I will definitely use them again.
Lynne, Surrey Posted on 22/02/2017 , work completed 22/02/2017
Recommended
Brilliant and professional job
Customer Service
Quality
Value
Very pleased with the service given. Both guys were on time and did my clean to a high standard. I was told what was going to happen. The work carried out in a very professional manner. Aftercare advice was also given.
Vanessa, Berkshire Posted on 22/02/2017 , work completed 22/02/2017
Recommended
My review.
Customer Service
Quality
Value
Hall and lounge carpet cleaned. Very good job.
Patricia, Surrey Posted on 22/02/2017 , work completed 22/02/2017
Recommended
Excellent and efficient service
Customer Service
Quality
Value
Very impressed from beginning to end. Initial advice excellent. Efficient, caring and professional service. End result, most pleasing.
Richard, Surrey Posted on 21/02/2017 , work completed 21/02/2017
Recommended
Great result.
Customer Service
Quality
Value
A very professional approach adopted and great service. Prompt, and worked to intended timeline.
Neil, Surrey Posted on 20/02/2017 , work completed 20/02/2017
Recommended
My review
Customer Service
Quality
Value
Polite, friendly, efficiently and fast service. Highly recommended.
Which? Trusted Traders Consumer Posted on 17/02/2017 , work completed 17/02/2017
Recommended
Like new
Customer Service
Quality
Value
New Look Carpet Care did an excellent job of cleaning our carpets. They had two bad stains both have gone and the carpets look like new.
Elizabeth, Surrey Posted on 17/02/2017 , work completed 17/02/2017
Recommended
Excellent job and service
Customer Service
Quality
Value
A very professional firm with excellent and friendly staff. They know their trade.
Christine, Surrey Posted on 15/02/2017 , work completed 15/02/2017
Recommended
Excellent service
Customer Service
Quality
Value
The service was excellent. The operators quiet and efficient. Very pleased with results.
Anne, Berkshire Posted on 14/02/2017 , work completed 14/02/2017
Recommended
Prompt and efficient.
Customer Service
Quality
Value
Arrived early. Professional approach and obvious experience of cleaning all different types of carpet and choosing the right method. Managed to remove a stain from a chair, previously unable to be removed by another company. Pleased with the result.
Marie, Surrey Posted on 13/02/2017 , work completed 13/02/2017
Recommended
Very pleased
Customer Service
Quality
Value
Very prompt arrival, pleasant guys. Very pleased with a job well done.
Lesley, Berkshire Posted on 10/02/2017 , work completed 10/02/2017
Recommended
Brilliant job
Customer Service
Quality
Value
Pleasant and professional job. Good attention to detail.
Gurjeet, Surrey Posted on 10/02/2017 , work completed 10/02/2017
Recommended
Excellent job
Customer Service
Quality
Value
Excellent professional and experienced service leaving carpets we can now be proud of again.
J C, Hampshire Posted on 08/02/2017 , work completed 08/02/2017
Recommended
Excellent job done
Customer Service
Quality
Value
I shall certainly continue to use this firm again.
Beryl, Surrey Posted on 07/02/2017 , work completed 07/02/2017
Recommended
Prompt and professional.
Customer Service
Quality
Value
Efficient pre-work process. Prompt and very professional service, with good after service advice.
Robert, Surrey Posted on 07/02/2017 , work completed 07/02/2017
Recommended
Prompt & professional
Customer Service
Quality
Value
I'm very pleased with the results.
R, Surrey Posted on 06/02/2017 , work completed 06/02/2017
Recommended
Effective, professional
Customer Service
Quality
Value
Arrived on time after call to confirm arrival. Friendly and professional clean. Carpets look amazing. Good advice on using chemical for spot cleaning.
Peter, Surrey Posted on 06/02/2017 , work completed 06/02/2017
Recommended
My review
Customer Service
Quality
Value
Excellent job.
Which? Trusted Traders Consumer Posted on 02/02/2017 , work completed 02/02/2017
Recommended
My review
Customer Service
Quality
Value
Hard worker. Good carpet cleaned & furniture upholstery cleaned. Very pleased.
Ann, Surrey Posted on 01/02/2017 , work completed 01/02/2017
Recommended
Excellent job
Customer Service
Quality
Value
My carpets were cleaned with great care and the end result was excellent.
Jane, Surrey Posted on 31/01/2017 , work completed 31/01/2017
Recommended
First class
Customer Service
Quality
Value
First class service by an excellent operative.
William, Surrey Posted on 30/01/2017 , work completed 30/01/2017
Recommended
Carpets back to new
Customer Service
Quality
Value
Carpets have come back as new, upholstery nearly as good. Very professional job, stains removed well & service exceptional.
Russell, Berkshire Posted on 30/01/2017 , work completed 30/01/2017
Recommended
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.