New Style Glazing Ltd

I’d urge anyone to reconsider before using this company. They say the turnaround time for fitting their doors is 3-4 weeks but mine has turned into an almost 3 month saga with some of the worst customer service I’ve ever experienced. They have blamed their supplier and even ME as a customer but never apologised for or even acknowledged the enormous delay and offered no compensation. Beyond this, they were also 2 hours late for both the measuring appointment and the installation appointment without any communication - again, no acknowledgement or apology. Finally, upon raising my concern about the late arrival and the incorrect unit which they were due to fit, I was confronted on my front doorstep by the husband 5 days after giving birth to my baby. I was told that he considered 2pm to be ‘around midday’ which was the time that was arranged and challenged me for having sent an email querying his whereabouts. This husband and wife ‘team’ have no consideration for their clients’ time and are very unprofessional. Do NOT recommend.

We had several new windows and a pair of patio doors fitted. Their quote was competitive and they were able to fit the work in when it was convenient for us. Very pleased with everything. Friendly and helpful service and take pride in their work.

I needed a back door and window area replacing (about 3mx2m) They were swift and patient to respond to my endless queries. The invoice was competitive. They left the area very clean and tidy

Excellent work done by contractor within the specified time and budget. The work done was a replacement of a double glazed sliding door and a bedroom window. Ilimi, the contractor was a decent guy, polite, respectful and communicative. I will have him undertake further jobs.

We needed new patio doors and an internal door between our living room and kitchen. We wanted a Crittal door style. Got several quotes which varied hugely. New style glazing was one of most competitive but previous reviews on trusted traders reassured us and we went with Ilmi. He turned up promptly measured up and gave us welcome suggestions. On installation day Ilmi and his co worker turned up and in one day took out our old and installed new doors which look brilliant and the workmanship and attention too detail is of the highest standard. Everything cleaned up at end of a very long day for the 2 of them who worked continuously. Our neighbour commented that his patio doors took 3 days to install! As soon a the internal door was ready Ilmi and colleague came and installed and again everything done in a day to a very high standard. We are delighted with the end result. Better than anticipated. We had one issue with our patio doors where the coating on the central panels was noted to be discoloured. This is a manufacturing issue and Ilmi has liased with the company and arranged replacements which he will reinstall at what can only be extra expense and time for himself. This is above and beyond levels of customer service. I would only use this company for any future glazier needs. Made what can sometimes be a stressful experience a pleasure and we are delighted with the end result. Highly recommended

I recommended this company for efficiency and professionalism. The door to my balcony and my front entrance door both needed replacing; I cannot believe how difficult this has been. After nine months of waiting and endless excuses I cancelled the contract with the first company I engaged and requested the return of my deposit. I then went through the process of getting more quotes all of which were extraordinarily high compared with the original search. New Style Glazing was recommended to me by another tradesperson and it was an excellent recommendation. The price was very competitive, the job was completed on time and Limi and his assistant were hard-working, polite and left no mess. I am so pleased with the doors, I wish I had know about this company 12 months ago.

One of the window panels that make up four cross leaded glass panels window needed replacing due to the condensation. So when replacing it, it needs to match the other three i.e. look exactly the same as the faulty one. Ilmi took the measurements on his first visit, explained in simple words what work was involved and sent us a quote. Installation followed shortly after ordered panel arrived. Very impressed with the result and the efficiency of service delivery.

New Style Glazing provided a professional efficient replacement of french windows right through from providing quote at outset to providing guarantee on quality of work and materials after completion.. They turned up promptly, thoroughly inspected the project at outset, correctly identifying any issues and provided a timely and competitive quote. The work was carried out efficiently and effectively with high quality fittings, leaving no mess whatsoever, exactly as promised. They were professional, very nice and reliable.

Ilmi fitted windows and a door to my new porch. He also replaced a couple of sealed units in my existing glazing. Ilmi is very efficient, he works to an extremely high standard and exceeded my expectations. Nothing was too much trouble and his work has been much admired. I would not hesitate to wholeheartedly recommend this company.

Ilmi fitted new windows and doors last year. Well we had a problem closing one of the windows two days ago and Ilmi was very quick to respond and today came to fix the window. He also fitted a spyhole in the door he fitted. He really cares about doing a good job! He didn't ask to be paid today so I thought the best way to show gratitude was up write this review.