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Nigel Stoves Plumbing And Heating Limited

4.9

136 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Nigel Stoves Plumbing & Heating was established in 1984 by Nigel who after 10 years working as a heating engineer decided to start his own business. The business has grown and over the last 10 years Nigel has been joined by his sons Kristopher and Mathew who are both extensively trained and qualified in both domestic and commercial plumbing and heating systems.

We are all City & Guilds qualified and members of Gas Safe (previously Corgi), APTC (Association of Plumbing & Heating Contractors), CIPHE (Chartered Institute of Plumbing & Heating Engineers), OFTEC (Oil Fired Technical Association), HETAS (Heating Equipment Testing & Approval Scheme), and WRAS (Water Regulations Advisory Scheme), company registration number 8004382.

We are all timed served Heating Engineers. We pride ourselves on our high standards, work ethic and our in depth knowledge of all domestic and commercial heating systems and plumbing services. We only install the highest quality brands of materials to ensure customer satisfaction.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Radiators and central heating
    • Gas safety testing and inspection
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
  • More Services

    • stoves
    • fires
    • oil boilers

Customer reviews

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4.9
136 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Excellent professional work
Customer Service
Quality
Value
Matthew, John and Kristopher had been to our home before when our old boiler was limping to its end. The time came when we needed a whole new system to be installed, which was a little more complex than the average home. There were no hidden costs, the quality of their work seems very high end, they were very professional, courteous and respectful of our home. They were here for 3 days and always left the area they were in working tidy. They even painted the wall where the old boiler was removed from, which is above and beyond expected. They disposed of everything. There was not a scrap of dirt or old equipment left. They were punctual, arriving when they said they would, they said it would take 3 days, and it did. They explained everything and even programmed the thermostats for us. I am going to use them to service the boiler and system each year. I would highly recommend them.
Customer in Stockton-on-Tees Posted on 15/04/2024 , work completed 10/04/2024
excellent job
Customer Service
Quality
Value
Nigel's team did a great job of installing a new boiler for my elderly Mother, came out same day as the breakdown and fitted it the next day. They removed the old boiler and fitted the new one in one day and did a brilliant job of cleaning up. Nigel has always been 100% reliable over the years and has completed numerous jobs all with the same high quality workmanship. Excellent service - would highly recommend.
Customer in Stockton-on-Tees Posted on 28/06/2023 , work completed 22/06/2023
The trader replied (on 29/06/2023)
Thank you for taking the time to write tis review. We really appreciate it when customers take the time to acknowledge the service we provide now and over the last 40 years. Its was a pleasure to once again undertake work for you. Kris, Matthew & John
Replacement viessman vitodens boiler
Customer Service
Quality
Value
After boiler failure and the pending retirement of my usual plumber I needed to find a registered vitodens plumbing company . Nigel Stoves were recommended to me by the manufacture . I subsequently contacted them and they responded very quickly via a arranged home visit .This confirmed that at the age of 15 years the boiler was in need of replacement .I was provided with a clear explanation of what needed to be replaced along with a quotation with a breakdown of the costs which I considered to be very competitive which I accepted The work was arranged within a few days and carried out on the agreed date by Mathew and John of the company .I found them to be very pleasant , highly proficient, and extremely tidy in carrying out the work .As both my wife and I are now elderly we were pleased to find this family both reassuring and professional to deal with,. We would highly recommend Nigel Stoves as excellent plumbers and gas fitters
Customer in Stockton-on-Tees Posted on 08/06/2023 , work completed 15/05/2023
The trader replied (on 21/06/2023)
Thank you for taking the time to leave this review. It was a pleasure to be of service to you and we hope that we can be of service again in the future
Replacement boiler
Customer Service
Quality
Value
I don't usually leave reviews, however, I was so impressed with the service i just had to. The home visit was professional, reasonably priced and well explained both verbally and written. The installation was faultless and done by Matthew and John. I liked the fact they are a family business and their pride in the job and attention to detail was excellent. My twelve year guarantee registration and gas safe certificate was with me the same day as completion.
Alan in Stockton-on-Tees Posted on 23/01/2023 , work completed 16/01/2023
The trader replied (on 25/01/2023)
Thank you for taking the time to write this review, we do appreciate it when customers appreciate that we try our best to deliver a first class service.
New Boiler Installation
Customer Service
Quality
Value
I contacted Nigel in December 2022 and asked for a quote to fit a new boiler. Nigel came around the next day and inspected the old boiler to see if a Viessmann boiler would be suitable and would fit where the old boiler was installed. We had a coffee and a chat and booked a date. 3 Weeks later, Matthew and John turned up with the new boiler; they had the old one out and the new one in before lunch. They were very friendly & professional and left no mess. I would highly recommend Nigel Stoves, and I will use them in future for any servicing.
Customer in Hartlepool Posted on 19/01/2023 , work completed 09/01/2023
The trader replied (on 20/01/2023)
Thank you for leaving this favourable review, we were more than happy to be of service and are pleased that you are happy with your new installation.
An excellent quality replacement boiler job
Customer Service
Quality
Value
I first contacted Nigel Stoves in the Autumn of 2021 for a survey and estimate for a replacement boiler, as my old one was 30 years old, and was in imminent need of replacement. Because of Covid-19 the job was delayed until I contacted Nigel again in September 2022. He proposed a couple of minor technical changes, and a slight change to the original estimate, which was fine. A date was agreed for the work to be done in October 2022. Mathew and John came to do the work over two days. They both liaised with me in what they proposed to do and got on straight away with the job. The new Viessman boiler and copper pipework look great. The new re-routed flue in the loft and through the roof looks good and well secured, as well as the electrical work and new replacement hall and a bedroom radiator with new thermostatic valves. Mathew and John work in a good professional way, with attention to detail. They did a great job. I would recommend them.
Customer in North Yorkshire Posted on 06/01/2023 , work completed 21/10/2022
The trader replied (on 10/01/2023)
Thank you for taking the time to write this favourable review, it really helps when customers appreciate the standard of our work which we believe sets us aside from a number of our competitors
Repairs to solar and solutions for plumbing issues
Customer Service
Quality
Value
Absolutely brilliant came on time, lovely clean lads no mess, did what they said they would do. Would highly recommend them and are definitely at the top of my list for all plumbing requirements. They will be coming back at some point to do my bathroom. Thank you Chris
Customer in Posted on 07/09/2022 , work completed 18/08/2022
The trader replied (on 09/09/2022)
Thank you for taking the time to leave this favourable review. Kris was pleased that you are happy with your solar servicing We look forward to being of service again in the future
New Boiler
Customer Service
Quality
Value
We had a new boiler installed, the installers (2) arrived on time and got straight on with the job,after installation was complete they tested to make sure everything was o/k. they did an excellent job of the installation. No mess or fuss and in budget , the installers were polite and good clean workers. Would recommend.
Customer in Stockton-on-Tees Posted on 04/08/2022 , work completed 16/02/2022
The trader replied (on 04/08/2022)
Thank you for taking the time to leave this favourable review. We are always pleased to be of service to our customers.
Bathroom and boiler replacement
Customer Service
Quality
Value
They stripped out re-organised and replaced our bathroom. The work was carried out to a very high standard and nothing was to much trouble for them. They worked from the time they arrived in the morning until they finished late afternoon. Whilst carrying out this work they discovered that our heating boiler was faulty and dangerous, they immediately arranged a new boiler came back the next day and fitted it. I can not speak highly enough about Nigel Stoves Plumbing and Heating and I would have no hesitation in recommending this company to anyone.
Customer in Stockton-on-Tees Posted on 21/07/2022 , work completed 20/07/2022
The trader replied (on 02/08/2022)
Thank you for taking the time to leave such a favourable review. We really appreciate your positive feedback
Efficient company
Customer Service
Quality
Value
With a reputable and efficient boiler product, it was my wish to use a local company with a good reputation company for supply installation, so I chose Nigel Stoves, and I am happy with that choice. Matthew, John and Kris were polite and friendly and always consulted with us during their work progress in the two and a half days they were at our house. The forty three years old gas boiler and flue pipe were removed from the kitchen, and the new Viessman boiler fitted into the upstairs airing cupboard, together with a new cylinder. A new radiator was fitted in the kitchen. The old pipework required quite a change in its layout and I was very satisfied with the quality of the new plumbing and the work done to repair any wall and floor work to access the old plumbing.
Robert in Hartlepool Posted on 19/04/2022 , work completed 13/04/2022
The trader replied (on 02/08/2022)
Thank you very much for leaving this favourable review. We are more than happy to have been of service.