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Endorsed by Which? Trusted Traders

Nigel Stoves Plumbing And Heating Limited

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4.9

119 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Nigel Stoves Plumbing & Heating was established in 1984 by Nigel who after 10 years working as a heating engineer decided to start his own business. The business has grown and over the last 10 years Nigel has been joined by his sons Kristopher and Mathew who are both extensively trained and qualified in both domestic and commercial plumbing and heating systems.

We are all City & Guilds qualified and members of Gas Safe (previously Corgi), APTC (Association of Plumbing & Heating Contractors), CIPHE (Chartered Institute of Plumbing & Heating Engineers), OFTEC (Oil Fired Technical Association), HETAS (Heating Equipment Testing & Approval Scheme), and WRAS (Water Regulations Advisory Scheme), company registration number 8004382.

We are all timed served Heating Engineers. We pride ourselves on our high standards, work ethic and our in depth knowledge of all domestic and commercial heating systems and plumbing services. We only install the highest quality brands of materials to ensure customer satisfaction.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Boiler repair
    • Radiators and central heating
    • Gas safety testing and inspection
  • Plumbers

    • Unvented cylinder installation and maintenance
  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Wet rooms
  • More Services

    • stoves
    • fires
    • oil boilers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
119 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Boiler Replacement
Customer Service
Quality
Value
We got in touch with Nigel to discuss the replacement of our old boiler. We definitely chose the right firm to do the job because throughout we couldn't fault them at all. As well as installing the new boiler, they also had to identify and deal with problems associated with the original wiring. Matthew and John expertly removed the old boiler and replaced it with the latest Veissmann model. They were very knowledgeable and professional but as importantly, approachable, answering any questions we had about the installation. My wife especially was appreciative of their manner due to negative experiences we have had in the past with other firms! When the job was finished everything was left tidy with all waste taken away. Nigel came back a few days later to answer a couple of questions that we had, nothing was too much trouble for him. I can totally recommend them to do a quality and professional job. I will certainly be using them for any future work.
Customer in Middlesbrough Posted on 19/07/2021 , work completed 02/07/2021
Boiler system replacement with Veissmann Vitodens 222F and re-location.
Customer Service
Quality
Value
Having used this company for a routine boiler service in the past I was aware of the level of skill and service to expect. On this occasion, it was a much larger and more involved job of converting from a conventional boiler with a gravity system to a stand-alone combi-storage system. The Veissmann Vitodens 222F is a fantastic unit that has a standard 3yr warranty, however by using an approved Veissmann trained installer this was extended to a magnificent 12yrs all arranged and registered by Stoves. As the job involved so much work around my home the first thing Matt and John did was protect all carpets and flooring, great care was taken in all areas to ensure a clean, damage free removal and installation. Consideration was given to the most efficient and least intrusive installation from utility room to airing cupboard, this included choosing a new route for the gas supply, etc which was all done internally and out of sight. Even the location for the new flue was discussed and considered for the best external aesthetic look for the outside of the property. Where the old unit was removed the external brickwork was chosen to match perfectly and replaced to near perfection. It is worth mentioning at this point that all aspects of work are undertaken by them, this includes plumbing, gas, electrical, roofing, brickwork. The pipework to the new system is nothing short of art and testament to them. This is a case of you get what you pay for. Thanks to Matt, John and Kris.
Paul in Stockton-on-Tees Posted on 19/07/2021 , work completed 07/07/2021
The trader replied (on 19/07/2021)
Thank you for leaving such an in depth review, it means so much when customers value our service to such a degree and take the time to leave such a favourable review. It was a pleasure working in your home. Matthew, Kris & John
radiator replacement
Customer Service
Quality
Value
Third time our family has used Nigel Stoves, they updated all my radiators to more efficient ones, the job was carried out quickly and professionally,am very satisfied with the standard and cleanliness,carpets were covered and walls protected. Nothing seemed to much trouble,would definately recommend
Customer in Stockton-on-Tees Posted on 04/07/2021 , work completed 28/06/2021
The trader replied (on 08/07/2021)
Thank you for taking the time to leave this positive review. Its always a pleasure when customers value and appreciate our service.
Poor Assistance
Customer Service
Quality
Value
Plumber recommended a boiler based on customer specifications for pressurised hot water, customer received a boiler which only provides water at 42 degrees - warm water. Plumber and supplier are blaming each other stating I need a larger boiler.
Customer in Stockton-on-Tees Posted on 28/06/2021 , work completed 04/02/2020
New heating system
Customer Service
Quality
Value
Excellent job, professional service, clean and tidy, very knowledgeable about the system, very nice people.
Customer in Stockton-on-Tees Posted on 22/06/2021 , work completed 22/06/2021
The trader replied (on 24/06/2021)
Thank you for taking the time to leave this review. It was a pleasure carrying out the work in your home. Kris & Matthew
Top class company.
Customer Service
Quality
Value
When I decided that my heating system needed an overhaul, I had a real dilemma about who to use because, over the years, I have lost count of the number of cowboys who have worked on the plumbing and heating. I therefore decided to find a contractor via Trusted Traders and I am so glad that I did. I engaged Nigel Stoves and the job that they have done for me is superb. Matthew came to see me, I told him what I wanted to achieve and he quickly identified a suitable system. When the work was carried out it was done to the very highest of standards, the worked in area were left clean and tidy and all debris was removed. About a week after the work was completed, Matthew called me to see if everything was ok and subsequently, Chris came out to carry out a couple of small tweaks to the programming of the boiler. I have no hesitation in recommending Nigel Stoves to anyone and would like to thank Matthew, Chris and John for their cheery professionalism.
Customer in County Durham Posted on 12/06/2021 , work completed 04/06/2021
The trader replied (on 16/06/2021)
Thank you for such a positive review. It was a pleasure working at your home and we really appreciate you taking the time to write this review. Kris & Matthew
Replacement boiler installation
Customer Service
Quality
Value
My boiler finally gave up, made a phone call the following morning to Nigel Stoves to arrange a visit that evening. Matthew turned up on time and confirmed it was beyond repair, I already knew which boiler I wanted and they rearranged their work schedule and sourced a boiler. They fitted the boiler the following day, arriving on time and working a long day. I was happy to leave them working alone. Matthew has done a excellent job very neat work, they tidied up after themselves and were very respectful of my house. I will definitely use them again.
Customer in Stockton-on-Tees Posted on 30/01/2021 , work completed 27/01/2021
Replacement of Andrew’s Hiflo Water Heater in 32 bed care home
Customer Service
Quality
Value
Thank you to Kris and Nigel for fitting our new water heater after ours had decided to start leaking due to age. Kris and Nigel came and completed the job the following day and ensured the care home was without hot water for as little time as possible. Thanks!
Customer in Stockton-on-Tees Posted on 26/11/2020 , work completed 25/11/2020
The trader replied (on 16/06/2021)
Thank you for your positive feedback. Kris
Couldn’t have asked for more
Customer Service
Quality
Value
I had a major issue with my boiler on Wednesday morning. I called Matthew who said they could come the same day to take a look. They kept me updated with a time and came exactly when they said they would! After discussing all the options and trying a fix, I decided a new boiler would be the best way forward. As I had no heating or hot water they managed to fit me in first thing the following morning. Matthew and Kris explained everything to me, were extremely tidy and polite and have done an excellent job. My house is now nice and toasty for the first time in years so thanks, lads! :-)
Customer in Stockton-on-Tees Posted on 05/11/2020 , work completed 05/11/2020
The trader replied (on 16/06/2021)
Thank you for taking the time to write this review. Kris & Matthew
Very good service
Customer Service
Quality
Value
After some problems and issues which were satisfactorily resolved Nigel and his lovely sons did an excellent work in repairing the leaking boiler and ensuring that all leaks were fixed as well the kitchen tap. I would definitely recommend them again. Very pleasant and polite.
Customer in Stockton-on-Tees Posted on 29/10/2020 , work completed 19/09/2020