New heating system
Excellent job, professional service, clean and tidy, very knowledgeable about the system, very nice people.
Customer in Stockton-on-Tees
Posted on 22/06/2021
, work completed 22/06/2021
Recommended
Top class company.
When I decided that my heating system needed an overhaul, I had a real dilemma about who to use because, over the years, I have lost count of the number of cowboys who have worked on the plumbing and heating. I therefore decided to find a contractor via Trusted Traders and I am so glad that I did. I engaged Nigel Stoves and the job that they have done for me is superb. Matthew came to see me, I told him what I wanted to achieve and he quickly identified a suitable system. When the work was carried out it was done to the very highest of standards, the worked in area were left clean and tidy and all debris was removed. About a week after the work was completed, Matthew called me to see if everything was ok and subsequently, Chris came out to carry out a couple of small tweaks to the programming of the boiler. I have no hesitation in recommending Nigel Stoves to anyone and would like to thank Matthew, Chris and John for their cheery professionalism.
Customer in County Durham
Posted on 12/06/2021
, work completed 04/06/2021
Recommended
Replacement boiler installation
My boiler finally gave up, made a phone call the following morning to Nigel Stoves to arrange a visit that evening. Matthew turned up on time and confirmed it was beyond repair, I already knew which boiler I wanted and they rearranged their work schedule and sourced a boiler. They fitted the boiler the following day, arriving on time and working a long day. I was happy to leave them working alone. Matthew has done a excellent job very neat work, they tidied up after themselves and were very respectful of my house. I will definitely use them again.
Customer in Stockton-on-Tees
Posted on 30/01/2021
, work completed 27/01/2021
Recommended
Replacement of Andrew’s Hiflo Water Heater in 32 bed care home
Thank you to Kris and Nigel for fitting our new water heater after ours had decided to start leaking due to age. Kris and Nigel came and completed the job the following day and ensured the care home was without hot water for as little time as possible. Thanks!
Customer in Stockton-on-Tees
Posted on 26/11/2020
, work completed 25/11/2020
Recommended
Couldn’t have asked for more
I had a major issue with my boiler on Wednesday morning. I called Matthew who said they could come the same day to take a look. They kept me updated with a time and came exactly when they said they would! After discussing all the options and trying a fix, I decided a new boiler would be the best way forward. As I had no heating or hot water they managed to fit me in first thing the following morning. Matthew and Kris explained everything to me, were extremely tidy and polite and have done an excellent job. My house is now nice and toasty for the first time in years so thanks, lads! :-)
Customer in Stockton-on-Tees
Posted on 05/11/2020
, work completed 05/11/2020
Recommended
Very good service
After some problems and issues which were satisfactorily resolved Nigel and his lovely sons did an excellent work in repairing the leaking boiler and ensuring that all leaks were fixed as well the kitchen tap. I would definitely recommend them again. Very pleasant and polite.
Customer in Stockton-on-Tees
Posted on 29/10/2020
, work completed 19/09/2020
Recommended
Did not call back
I called. He was driving and said he would call back and confirmed he had my details. He did not call back.
Customer in Stockton-on-Tees
Posted on 29/09/2020
(Reviewer did not use service)
Victoria Apartments
We have 39 Apartments in the building, they fitted Three new Boilers over three days. They finished on time with the agreed price. I found the staff very Friendly and understanding of all my Residents aged between 55 - 95 with there needs making sure there was the least disruption possible. I have had great feedback from the residents about the Quality, cleanliness and helpfulness from the staff. They phoned me later in the week to check if everything was in working order, and returned a week later to see to a radiator that was not working result of this was just an air bubble. I would recommend them to anyone.
Customer in Middlesbrough
Posted on 29/09/2020
, work completed 20/08/2020
Recommended
Great redesign and refit of ensuite.
Having used Nigel Stoves & sons previously we decided to contract with them for the complete refit of our ensuite shower room. We had some ideas about what we wanted and Nigel & Mathew were very helpful with extra suggestions based on their extensive experience. The work was carried out to a very high standard and we are extremely pleased with the result. Having your house knocked about isn't fun but Mathew & Kris work efficiently and cheerfully and they minimize the mess and clear up well. We are happy to give them the highest recommendation.
Customer in Stockton-on-Tees
Posted on 08/08/2020
, work completed 05/08/2020
Recommended
Very professional
Our boiler failed dramatically and we were left without heating or hot water at the coldest time of year. Nigel Stoves & sons were able to complete the work fitting a new boiler quickly and efficiently and we were supplied with oil radiators to keep us warm while the work was going on. Mathew and Kris work hard and make sure to tidy up afterwards.
Customer in Stockton-on-Tees
Posted on 08/08/2020
, work completed 06/01/2020
Recommended
Replaced leaking hot water cylinder, three way valve, grungfos pump and altered all pipework to convert system to a closed sealed system.
Kris and Matthew Stoves carried out the plumbing work in an efficient way completing the job in one day. The quality of the work was first class and they worked in a clean way and removed all redundant equipment including the old expansion tank from the loft. The system was commissioned efficiently and has given good service. Kris and Matthew were polite and helpful during the installation.
David
Posted on 05/08/2020
, work completed 24/06/2020
Recommended
Replacement of a warm system with 9 radiators and a viessmann 200w 25kw touch screen Combi boiler including all pipe work and tie ins.
Initial consultation with Nigel and Mathew impressed me with their honesty and knowledge so I asked them to tender.Received the tender and after further discussions we agreed a price and date.Due to the pandemic a new date had to be arranged when allowed.Restrictions were lifted and a date set. Mathew and Chris arrived 08.00 Monday morning prompt with a delivery of all the equipment.They then set out to to protect the all carpets through out the bungalow and move furniture out of harms way. Mathew and Chris then planned the installation to allow the use of the lounge first then the kitchen.On the completion off all the floor work that meant we had only one night without water and gas.All vertical and horizontal pipe work was level and plumb all hand bent sets and bends we’re uniformed.Minimum size of pipe was 15mm to the radiators with 22mm as a manifold in the loft.The boiler replaced the old cylinder tank in the airing cupboard would like to have shown a photograph looks outstanding.On their recommendation all surface pipe work was covered with TALON over skirting pvc which added the final touch to an excellent quality installation.The project was completed in the agreed 5 days. Finally with Mathew and Chris you couldn’t meet a finer well mannered couple of guys who treat us and our home with respect and they are welcome back any time. Many thanks.
Audrey and Brian
Posted on 10/07/2020
, work completed 03/07/2020
Recommended
Highly recommended
Thank you, Matthew and Kris, for your professionalism, skills, advice and knowledge. We are really glad to have found you and are looking forward to completing more work for us. Highly recommended 👍😊
Customer in Darlington
Posted on 17/06/2020
, work completed 05/06/2020
Recommended
Never fail to please
Had the need to use Nigel’s company again, two jobs completed today, whats always evident is their friendliness , genuine not staged, their quality of work for diagnosing to the remedy stage is faultless. I could not speak highly enough of them. Five stars.
Customer in Middlesbrough
Posted on 08/06/2020
, work completed 08/06/2020
Recommended
Emergency came out within an hour
Leak in kitchen ceiling,found fault fixed leaking pipe quickly. Friendly efficient service highly reccomend this trader
Customer in Stockton-on-Tees
Posted on 25/03/2020
, work completed 04/03/2020
Recommended
Quick service
Just a quick thank you for the amazing service today. I run a catering vehicle and had a major problem with the griddle. Kris came out removed the old one and installed a new one. From a call at 8.00am this was sorted by about 4.00pm. Absolutely amazing first class service. Thanks again.
Customer in Stockton-on-Tees
Posted on 11/03/2020
, work completed 11/03/2020
Recommended
Replacing & electric shower & repairing another
Another plumber fitted a faulty electric shower & broke our power shower & was not interested in curing the problem. A friend recommended Nigel Stoves, who quickly called & confirmed the electric new electric shower was faulty. Gave a recommendation of a better shower of similar cost & took time sourcing the bits required for power shower. They kept me informed of when they could call & then on finishing another job for another client early phoned to ask if they could call in 30 minutes, 3 days earlier than planned. Came & replaced electric shower & repaired other in less than 1 hour. Cleaned up. Very helpful & obliging would certainly recommend them.
Customer in Stockton-on-Tees
Posted on 09/12/2019
, work completed 09/12/2019
Recommended
Removal of old boiler (in kitchen) and installation of new boiler (in bathroom)
Nigel Stoves Ltd has been a class act - from the initial advice regarding our options, to the quality of the boiler installed and finally the workmanship of sons Matthew and Kris. Our home was treated with care and respect. Carpets were either lifted or covered as necessary. The job was completed within three days and at the end there was no evidence any work had been carried out - apart from the new boiler! It was a pleasure to have these two boys working in our home. A few days later they dropped in to ensure all was well. We would highly recommend this local family firm.
Customer in Stockton-on-Tees
Posted on 12/11/2019
, work completed 30/10/2019
Recommended
Excellent service from a great family team
if you want a fast and effective service to deal with plumbing nightmares, please call these guys. They where professional and above all else the best team of plumbers I’ve ever used, with a great antithesis on customer service. First class service and I would highly recommend them to all my family and friends. A great family run business with a can do attitude.
C. Bellerby
Posted on 06/11/2019
(Reviewer did not use service)
Recommended
New boiler
First class service. Mr Stoves responded very quickly to an emergency breakdown of the previous boiler. He managed to keep the old one working while a date was arranged for installing a new boiler. When the day came, Kris and Matthew arrived on time and did an excellent job of installing a new boiler. Very efficient and quick. Very careful to protect carpets etc and removed all rubbish. The pipework is something to be admired. So neat and orderly. They patiently explained what they were doing and, at the end, showed how to use the thermostat. Very pleasant manner. Excellent. No hesitation in recommending them highly.
Customer in Stockton-on-Tees
Posted on 27/02/2019
, work completed 27/02/2019
Recommended
Fantastic work
An excellent job by Nigel Stoves and sons. Great efficient work, even when the job got a little complicated both lads worked really hard to keep to the deadline and left my house lovely and clean. Went through the new boiler information with us well, showed us how to use the new thermostat and offered help if we have any problems. Will definitely recommend and use this service again. Thank you.
Customer in Stockton-on-Tees
Posted on 10/01/2019
, work completed 10/01/2019
Recommended
prompt and professional
The trader Nigel Stoves Pluming and Heating. Were so professional in everyway. I have already recommended them to a friend who needs plumbing services.
Iris, Cleveland
Posted on 03/01/2019
, work completed 03/01/2019
Recommended
Very professional - excellent work done
Provided a new boiler in place of a back boiler which was over 48 years old. Provided new radiator to the back living room, including gas and electric supplies to installed equipment. Nothing went wrong to date. the work was done with competence, with a very cheerful and pleasant manner. Mindful of our privacy and would highly recommend this company to others. A good job done.
Maurice, Cleveland
Posted on 26/11/2018
, work completed 26/11/2018
Recommended
Prompt and Professional
We had a gas boiler fitted in a new location. The young men arrived when expected and worked continuously - no time wasted. They were polite, pleasant and left the house and drive very tidy. They were a pleasure to have doing this work.
Jill, Cleveland
Posted on 20/11/2018
, work completed 20/11/2018
Recommended
Prompt and professional
Installation of new boiler, work carried out to agreed quotation and schedule. Very helpful in explaining how boiler thermostat worked. Pleasant and likable workmen. Would highly recommend.
Ann, Cleveland
Posted on 26/09/2018
, work completed 26/09/2018
Recommended