Nigel Stoves Plumbing And Heating Limited

Excellent job fitting a new boiler a very professional family business, from start to finish i was kept informed, with no hidden costs very tidy workers and they take pride in what they do and have very high standards true professionals highly recommended

I contacted Nigel Stoves Heating and plumbing when our boiler hot water was going hot and cold. Kris gave us an estimate for fix and service and came out the next day. He has a professional friendly manner and the work was thorough and carried out to a very high standard and completed within a couple of hours. Our 10 year old boiler is now like new. The bill was exactly as quoted. I would highly recommend them and will definitely be using again.

Matthew, John and Kristopher had been to our home before when our old boiler was limping to its end. The time came when we needed a whole new system to be installed, which was a little more complex than the average home. There were no hidden costs, the quality of their work seems very high end, they were very professional, courteous and respectful of our home. They were here for 3 days and always left the area they were in working tidy. They even painted the wall where the old boiler was removed from, which is above and beyond expected. They disposed of everything. There was not a scrap of dirt or old equipment left. They were punctual, arriving when they said they would, they said it would take 3 days, and it did. They explained everything and even programmed the thermostats for us. I am going to use them to service the boiler and system each year. I would highly recommend them.

Nigel's team did a great job of installing a new boiler for my elderly Mother, came out same day as the breakdown and fitted it the next day. They removed the old boiler and fitted the new one in one day and did a brilliant job of cleaning up. Nigel has always been 100% reliable over the years and has completed numerous jobs all with the same high quality workmanship. Excellent service - would highly recommend.

After boiler failure and the pending retirement of my usual plumber I needed to find a registered vitodens plumbing company . Nigel Stoves were recommended to me by the manufacture . I subsequently contacted them and they responded very quickly via a arranged home visit .This confirmed that at the age of 15 years the boiler was in need of replacement .I was provided with a clear explanation of what needed to be replaced along with a quotation with a breakdown of the costs which I considered to be very competitive which I accepted The work was arranged within a few days and carried out on the agreed date by Mathew and John of the company .I found them to be very pleasant , highly proficient, and extremely tidy in carrying out the work .As both my wife and I are now elderly we were pleased to find this family both reassuring and professional to deal with,. We would highly recommend Nigel Stoves as excellent plumbers and gas fitters

I don't usually leave reviews, however, I was so impressed with the service i just had to. The home visit was professional, reasonably priced and well explained both verbally and written. The installation was faultless and done by Matthew and John. I liked the fact they are a family business and their pride in the job and attention to detail was excellent. My twelve year guarantee registration and gas safe certificate was with me the same day as completion.

I contacted Nigel in December 2022 and asked for a quote to fit a new boiler. Nigel came around the next day and inspected the old boiler to see if a Viessmann boiler would be suitable and would fit where the old boiler was installed. We had a coffee and a chat and booked a date. 3 Weeks later, Matthew and John turned up with the new boiler; they had the old one out and the new one in before lunch. They were very friendly & professional and left no mess. I would highly recommend Nigel Stoves, and I will use them in future for any servicing.

I first contacted Nigel Stoves in the Autumn of 2021 for a survey and estimate for a replacement boiler, as my old one was 30 years old, and was in imminent need of replacement. Because of Covid-19 the job was delayed until I contacted Nigel again in September 2022. He proposed a couple of minor technical changes, and a slight change to the original estimate, which was fine. A date was agreed for the work to be done in October 2022. Mathew and John came to do the work over two days. They both liaised with me in what they proposed to do and got on straight away with the job. The new Viessman boiler and copper pipework look great. The new re-routed flue in the loft and through the roof looks good and well secured, as well as the electrical work and new replacement hall and a bedroom radiator with new thermostatic valves. Mathew and John work in a good professional way, with attention to detail. They did a great job. I would recommend them.

Absolutely brilliant came on time, lovely clean lads no mess, did what they said they would do. Would highly recommend them and are definitely at the top of my list for all plumbing requirements. They will be coming back at some point to do my bathroom. Thank you Chris

We had a new boiler installed, the installers (2) arrived on time and got straight on with the job,after installation was complete they tested to make sure everything was o/k. they did an excellent job of the installation. No mess or fuss and in budget , the installers were polite and good clean workers. Would recommend.

They stripped out re-organised and replaced our bathroom. The work was carried out to a very high standard and nothing was to much trouble for them. They worked from the time they arrived in the morning until they finished late afternoon. Whilst carrying out this work they discovered that our heating boiler was faulty and dangerous, they immediately arranged a new boiler came back the next day and fitted it. I can not speak highly enough about Nigel Stoves Plumbing and Heating and I would have no hesitation in recommending this company to anyone.

With a reputable and efficient boiler product, it was my wish to use a local company with a good reputation company for supply installation, so I chose Nigel Stoves, and I am happy with that choice. Matthew, John and Kris were polite and friendly and always consulted with us during their work progress in the two and a half days they were at our house. The forty three years old gas boiler and flue pipe were removed from the kitchen, and the new Viessman boiler fitted into the upstairs airing cupboard, together with a new cylinder. A new radiator was fitted in the kitchen. The old pipework required quite a change in its layout and I was very satisfied with the quality of the new plumbing and the work done to repair any wall and floor work to access the old plumbing.

From planning and designing the installation to final completion the service was professional, efficient and timely with minimal disruption. Matt and John replaced the central heating boiler, moving it from the downstairs loo to the garage. the replaced the hot water tank on the landing and removed the tank from the loft. Carpet and floor protectors were applied before work commenced and they cleaned and tidied as they worked. All rubbish was taken away. The job was completed within two days, We are entirely satisfied with the quality of service received and cannot recommend highly enough.

I have been very satisfied with a number of smaller jobs carried out by the Nigel Stoves Company and therefore had no fears of the standard of work they produce. I received a competitive quote to replace and reposition an old combi boiler with a quality Viessmann unit. The work was carried out in the allotted time by Matthew and John in a very clean and tidy manner, which was followed upon completion by a full explanation of the working of the system.

Once the decision was made to replace our 40 year old oil fired boiler with a gas boiler, contacting Nigel Stoves was the obvious choice as he had sorted our oil boiler in the past and it had run without failing for 18 years. After contact by email Nigel called and discussed options and we decided on a new system boiler. The quote was hand delivered the next day and a provisional start date agreed for the end of February to allow our oil stock to be run down and a new gas meter installed. The gas meter was in on 15 February and a start date of 21 February agreed. Matthew and John arrived on time on the promised day and set to work with a will. Within two working days the job was complete to a very high standard. Throughout we were kept fully informed and on completion, the control of the system via a smart phone app was fully explained. What could have been a job creating mess and disturbance was completed mess free and with minimum disturbance. The final cost was as expected without any surprises. We were warned about the possibility of a low pressure alarm being activated and how to respond. This duly happened and while the instructions Matthew provided to resolve the problem worked perfectly, we were very impressed that Matthew and John arrived without being called at 08:00 the next morning to check all was well. We think that Nigel Stoves Plumbing and Heating provided a first class service and we would has no hesitation in recommending them to anyone.

After a tap burst and I was in need of a new mixer tap fitting I called Nigel Stoves who fitted me in within the week, on arrival the lads found it to be trickier than expected and some extra work needed this didn’t phase them and they stayed longer than expected to make sure I was left with running water again! The lads left the place clean and took all the rubbish away with them definitely recommended for great service, quick response and they won’t take your eyes out!

Nigel Stove and his guys (Matthew and John) did a fantastic job of taking out the old boiler and hot water tank and the tanks in the loft. They removed all the old pipes from the previous system and reconfigured all the pipes under the floorboards. Matthews' pipework is very neat and tidy and is a pleasure to look at. John did a good job with the electrics again very neat and tidy. Both Matthew and John worked very hard and were very tidy and had good housekeeping no mess at all. They cleaned up as they went along. All the rubbish was taken away. These guys are very professional and are nice people to talk to as well. I am very pleased with their work and would recommend them. Chris did a good job commissioning the boiler and connecting it to my phone. It has worked perfectly even from over in the Lake District.

Competitive quote with the best Viessmann combi boiler installed for our detached home, and a larger lounge radiator fitted. Start date was agreed and work completed promptly and very neatly with a First Class friendly service. System fully tested and all certificates supplied on completion with a full 12 year warranty. Invoiced afterwards at the estimated cost. Cannot recommend this specialist enough.

This company are extremely trustworthy and know their trade. They complete tasks in the time frame they give and within the budget they quoted their workmanship is excellent and they make a neat and tidy job to the highest of standard. The workforce are always helpful and explain everything in simple terms with no jargon. I would not use any other plumbers going forward. We had a previous installation using a different plumber and this was not satisfactory, they rectified the problem without any issues.

We got in touch with Nigel to discuss the replacement of our old boiler. We definitely chose the right firm to do the job because throughout we couldn't fault them at all. As well as installing the new boiler, they also had to identify and deal with problems associated with the original wiring. Matthew and John expertly removed the old boiler and replaced it with the latest Veissmann model. They were very knowledgeable and professional but as importantly, approachable, answering any questions we had about the installation. My wife especially was appreciative of their manner due to negative experiences we have had in the past with other firms! When the job was finished everything was left tidy with all waste taken away. Nigel came back a few days later to answer a couple of questions that we had, nothing was too much trouble for him. I can totally recommend them to do a quality and professional job. I will certainly be using them for any future work.

Having used this company for a routine boiler service in the past I was aware of the level of skill and service to expect. On this occasion, it was a much larger and more involved job of converting from a conventional boiler with a gravity system to a stand-alone combi-storage system. The Veissmann Vitodens 222F is a fantastic unit that has a standard 3yr warranty, however by using an approved Veissmann trained installer this was extended to a magnificent 12yrs all arranged and registered by Stoves. As the job involved so much work around my home the first thing Matt and John did was protect all carpets and flooring, great care was taken in all areas to ensure a clean, damage free removal and installation. Consideration was given to the most efficient and least intrusive installation from utility room to airing cupboard, this included choosing a new route for the gas supply, etc which was all done internally and out of sight. Even the location for the new flue was discussed and considered for the best external aesthetic look for the outside of the property. Where the old unit was removed the external brickwork was chosen to match perfectly and replaced to near perfection. It is worth mentioning at this point that all aspects of work are undertaken by them, this includes plumbing, gas, electrical, roofing, brickwork. The pipework to the new system is nothing short of art and testament to them. This is a case of you get what you pay for. Thanks to Matt, John and Kris.

Third time our family has used Nigel Stoves, they updated all my radiators to more efficient ones, the job was carried out quickly and professionally,am very satisfied with the standard and cleanliness,carpets were covered and walls protected. Nothing seemed to much trouble,would definately recommend

Plumber recommended a boiler based on customer specifications for pressurised hot water, customer received a boiler which only provides water at 42 degrees - warm water. Plumber and supplier are blaming each other stating I need a larger boiler.

Excellent job, professional service, clean and tidy, very knowledgeable about the system, very nice people.

When I decided that my heating system needed an overhaul, I had a real dilemma about who to use because, over the years, I have lost count of the number of cowboys who have worked on the plumbing and heating. I therefore decided to find a contractor via Trusted Traders and I am so glad that I did. I engaged Nigel Stoves and the job that they have done for me is superb. Matthew came to see me, I told him what I wanted to achieve and he quickly identified a suitable system. When the work was carried out it was done to the very highest of standards, the worked in area were left clean and tidy and all debris was removed. About a week after the work was completed, Matthew called me to see if everything was ok and subsequently, Chris came out to carry out a couple of small tweaks to the programming of the boiler. I have no hesitation in recommending Nigel Stoves to anyone and would like to thank Matthew, Chris and John for their cheery professionalism.

My boiler finally gave up, made a phone call the following morning to Nigel Stoves to arrange a visit that evening. Matthew turned up on time and confirmed it was beyond repair, I already knew which boiler I wanted and they rearranged their work schedule and sourced a boiler. They fitted the boiler the following day, arriving on time and working a long day. I was happy to leave them working alone. Matthew has done a excellent job very neat work, they tidied up after themselves and were very respectful of my house. I will definitely use them again.

Thank you to Kris and Nigel for fitting our new water heater after ours had decided to start leaking due to age. Kris and Nigel came and completed the job the following day and ensured the care home was without hot water for as little time as possible. Thanks!

I had a major issue with my boiler on Wednesday morning. I called Matthew who said they could come the same day to take a look. They kept me updated with a time and came exactly when they said they would! After discussing all the options and trying a fix, I decided a new boiler would be the best way forward. As I had no heating or hot water they managed to fit me in first thing the following morning. Matthew and Kris explained everything to me, were extremely tidy and polite and have done an excellent job. My house is now nice and toasty for the first time in years so thanks, lads! :-)

After some problems and issues which were satisfactorily resolved Nigel and his lovely sons did an excellent work in repairing the leaking boiler and ensuring that all leaks were fixed as well the kitchen tap. I would definitely recommend them again. Very pleasant and polite.

I called. He was driving and said he would call back and confirmed he had my details. He did not call back.

We have 39 Apartments in the building, they fitted Three new Boilers over three days. They finished on time with the agreed price. I found the staff very Friendly and understanding of all my Residents aged between 55 - 95 with there needs making sure there was the least disruption possible. I have had great feedback from the residents about the Quality, cleanliness and helpfulness from the staff. They phoned me later in the week to check if everything was in working order, and returned a week later to see to a radiator that was not working result of this was just an air bubble. I would recommend them to anyone.

Having used Nigel Stoves & sons previously we decided to contract with them for the complete refit of our ensuite shower room. We had some ideas about what we wanted and Nigel & Mathew were very helpful with extra suggestions based on their extensive experience. The work was carried out to a very high standard and we are extremely pleased with the result. Having your house knocked about isn't fun but Mathew & Kris work efficiently and cheerfully and they minimize the mess and clear up well. We are happy to give them the highest recommendation.

Our boiler failed dramatically and we were left without heating or hot water at the coldest time of year. Nigel Stoves & sons were able to complete the work fitting a new boiler quickly and efficiently and we were supplied with oil radiators to keep us warm while the work was going on. Mathew and Kris work hard and make sure to tidy up afterwards.

Kris and Matthew Stoves carried out the plumbing work in an efficient way completing the job in one day. The quality of the work was first class and they worked in a clean way and removed all redundant equipment including the old expansion tank from the loft. The system was commissioned efficiently and has given good service. Kris and Matthew were polite and helpful during the installation.

Initial consultation with Nigel and Mathew impressed me with their honesty and knowledge so I asked them to tender.Received the tender and after further discussions we agreed a price and date.Due to the pandemic a new date had to be arranged when allowed.Restrictions were lifted and a date set. Mathew and Chris arrived 08.00 Monday morning prompt with a delivery of all the equipment.They then set out to to protect the all carpets through out the bungalow and move furniture out of harms way. Mathew and Chris then planned the installation to allow the use of the lounge first then the kitchen.On the completion off all the floor work that meant we had only one night without water and gas.All vertical and horizontal pipe work was level and plumb all hand bent sets and bends we’re uniformed.Minimum size of pipe was 15mm to the radiators with 22mm as a manifold in the loft.The boiler replaced the old cylinder tank in the airing cupboard would like to have shown a photograph looks outstanding.On their recommendation all surface pipe work was covered with TALON over skirting pvc which added the final touch to an excellent quality installation.The project was completed in the agreed 5 days. Finally with Mathew and Chris you couldn’t meet a finer well mannered couple of guys who treat us and our home with respect and they are welcome back any time. Many thanks.

Thank you, Matthew and Kris, for your professionalism, skills, advice and knowledge. We are really glad to have found you and are looking forward to completing more work for us. Highly recommended 👍😊

Had the need to use Nigel’s company again, two jobs completed today, whats always evident is their friendliness , genuine not staged, their quality of work for diagnosing to the remedy stage is faultless. I could not speak highly enough of them. Five stars.

Leak in kitchen ceiling,found fault fixed leaking pipe quickly. Friendly efficient service highly reccomend this trader

Just a quick thank you for the amazing service today. I run a catering vehicle and had a major problem with the griddle. Kris came out removed the old one and installed a new one. From a call at 8.00am this was sorted by about 4.00pm. Absolutely amazing first class service. Thanks again.

Another plumber fitted a faulty electric shower & broke our power shower & was not interested in curing the problem. A friend recommended Nigel Stoves, who quickly called & confirmed the electric new electric shower was faulty. Gave a recommendation of a better shower of similar cost & took time sourcing the bits required for power shower. They kept me informed of when they could call & then on finishing another job for another client early phoned to ask if they could call in 30 minutes, 3 days earlier than planned. Came & replaced electric shower & repaired other in less than 1 hour. Cleaned up. Very helpful & obliging would certainly recommend them.

Nigel Stoves Ltd has been a class act - from the initial advice regarding our options, to the quality of the boiler installed and finally the workmanship of sons Matthew and Kris. Our home was treated with care and respect. Carpets were either lifted or covered as necessary. The job was completed within three days and at the end there was no evidence any work had been carried out - apart from the new boiler! It was a pleasure to have these two boys working in our home. A few days later they dropped in to ensure all was well. We would highly recommend this local family firm.

if you want a fast and effective service to deal with plumbing nightmares, please call these guys. They where professional and above all else the best team of plumbers I’ve ever used, with a great antithesis on customer service. First class service and I would highly recommend them to all my family and friends. A great family run business with a can do attitude.

First class service. Mr Stoves responded very quickly to an emergency breakdown of the previous boiler. He managed to keep the old one working while a date was arranged for installing a new boiler. When the day came, Kris and Matthew arrived on time and did an excellent job of installing a new boiler. Very efficient and quick. Very careful to protect carpets etc and removed all rubbish. The pipework is something to be admired. So neat and orderly. They patiently explained what they were doing and, at the end, showed how to use the thermostat. Very pleasant manner. Excellent. No hesitation in recommending them highly.

An excellent job by Nigel Stoves and sons. Great efficient work, even when the job got a little complicated both lads worked really hard to keep to the deadline and left my house lovely and clean. Went through the new boiler information with us well, showed us how to use the new thermostat and offered help if we have any problems. Will definitely recommend and use this service again. Thank you.

Over the years I have had numerous people and companies work for me on my property. I have to say from the moment this company entered the house they treat it as if it was their own home being considerate and caring nothing was too much trouble they installed a new heating system in a very complex situation that two other companies refused to do. Their workmanship and attention to detail was exemplary to award them a five star rating seems to me to be underwhelming a great company to deal with who are extremely pleasant people and a great job. I am highly satisfied and delighted with the work this company carried out.

Over the years I have had numerous people and companies work for me on my property I have to say from the moment this company entered the house they tret it as if it was their own home being considerate and caring nothing was too much trouble they installed a new heating system in a very complex situation that two other companies refuse to do their workmanship and attention to detail was exemplary two award them a five star rating seems to me underwhelming a great company to deal with with extremely pleasant people and a great job Brian Rix

Matthew and Kris replaced our boiler, they were knowledgeable and honest when first contacted and when the work was carried out they were clean, tidy and very efficient. When they found a problem when the old boiler was removed they took it in their stride and sorted it. Very pleased with Nigel and his sons and their work.

Matthew and Kris replaced our tired old back boiler and relocated the new combi boiler upstairs. A new Valour gas fire and a Mira Platinum shower were also installed. They did an excellent job and their attention to detail was second to none!! I would highly recommend using Nigel Stoves Plumbing and Heating.

Nigel and his staff fitted a new boiler in our property. Their work was clean, efficient and to a high standard. The work was done when agreed, in a timely manner and in a professional and polite way. We wouldn’t hesitate to recommend their services.

We needed a new boiler urgently, Nigel and the team were great, they fitted us in straight away. They were very efficient and friendly and very tidy, there was no mess left behind. The price given was the price we paid no hidden extras and the after sale care has been good so far. I would not hesitate to recommend this company, I really can't praise them enough.

Excellent team backed with good knowledge of boilers and system ancillaries. Capable of problem solving as the situation arose and not phased by difficulties. Flexible with attending site to do work to suit and fit in with client requirement. Helpful and courteous and would recommend them without any reservations. Dr F Salam, Middlesbrough, 19th January 2018

Nigel Stoves was very reliable and sorted my plumbing problem straight away in a very professional manner. He was very truthful and supplied an excellent service. I would highly recommend using him.

Recently we have made use of the expert plumbing & heating services of Nigel Stoves & Sons based in Stockton-on-Tees. Our boiler of long standing had to finally be replaced and the new system installed in our Victorian house which involved quite complex planning to avoid too much disruption to heating and hot water delivery. Nigel Stoves & Sons carried out this work efficiently and quickly, the outcome being a much improved system which should last for the next few decades as did the last system to be installed. I would recommend this firm without hesitation for their professionalism and workmanship.

Nigel Stoves came and priced us up for a new boiler on Tuesday evening and came at 8.30 on Thursday to fit it. He gave us excellent advice. We couldn't have asked for better service. They were very professional and left us no mess at all. We are delighted with our new boiler and the service we received. I would recommend this company.

Nigel has done several jobs for me over the years. I would always recomend him and his sons. First class workmanship and knowledge.

Contacted through their business website as online search for plumbers able to deal with un-vented systems revealed them as one of the few with such qualification in the Hartlepool area. They had the new cylinder delivered and fitted (far more neatly than the previous one) within a couple of days. They obviously take a pride in their work and with good reason. Highly recommended and will be calling them for the service next year.

After initially receiving excellent service I was really disappointed. Both our heating and hot water had gone and they came out quickly to repair but when the boiler was still leaking they never returned. We arranged 4 different dates for them to come and take another look and waited in all day for no one to show up with no explanation or apology. Would not recommend to others or be using again.

Nigel Stoves repaired and serviced my boiler recently. The men were polite and cheerful and explained what they needed to do very clearly. They came with the part that they suspected to be faulty so were able to do the work quickly in one visit. The price was very competitive and overall I thought job was good value for money.

Needed to replace My Central Heating boiler. I obtained a quotation for the work from Mr Stoves on the basis of the Which Trader rating. His two sons came to do the job, arriving when they said they would. Their standard of workmanship was excellent. In particular the layout and installation of the pipework was a world away from the previous installers bodge. They were both very pleasant and clearly understood what they were doing. The area was left very clean and tidy. A good experience. Would use again!

Nigel and his sons came to my rescue when my previous boiler failed three years ago and I couldn't reach my heating engineer. They installed a new boiler within a day, speedily and efficiently. and he has serviced it, and my gas fire, since then. He is friendly, polite and professional in his approach and I have complete confidence in him. I will be sticking with him!