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North East Heating Solutions Limited

4.9

92 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Apr 2019

About

North East Heating Solutions is a family run business supplying and fitting German engineered environmentally friendly radTherm electric radiators and Sunamp hot water systems.
Our heating system offers fully controllable warmth in every room via a digital control or remotely with our App.
We offer a 30-year manufacturer's guarantee on our electric radiators and a 4-year guarantee on the thermostat that controls your heating. Our hot water solutions come with a 10-year warranty for their thermal storage core.
We deliver exceptional service and value for money which has led us to being one of the region’s leading installers of electric heating and hot water systems. Our in-house engineers are fully compliant and you won't see any muddy boots in your property – our engineers always clean up after themselves.
No job is too small for us. Whether you're looking for a new heater for your conservatory, replacing an old water cylinder or wanting to update your entire heating system, we can help.

What we do

  • Boiler, central heating and gas engineers

  • Electricians

    • Electrical installations

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
    • Solar water heating

  • Plumbers

  • More Services

    • electric heating
    • conservatory heating
    • storage heaters
    • hot water

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
92 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
First rate installation
Customer Service
Quality
Value
We had new electric radiators fitted throughout the house. The disruption was kept to a minimum and everything was left clean and tidy. The two guys doing the fitting were professional and friendly. My only observation would be that a pre installation visit by the electrician may be a good idea just to check requirements. We were very pleased with the fitting and with the operation of the radiators, would recommend. They aren’t cheap to buy but they are very effective and easy to use via the app.
Customer in Northumberland Posted on 16/06/2025 , work completed 14/05/2025
Recommended
The trader replied (on 18/06/2025)
Thank you ever so much for your wonderful review. When replacing old night storage heaters we don't usually conduct a pre-installation visit because we have done this thousands of times. Of course we are never 'cheap' but offer great 'value for money' with our industry beating 30 year guarantee and best in class products and we are ALWAYS less than using any alternative and comparable product. We wish you years of warmth and low running costs
Brilliant Service
Customer Service
Quality
Value
All our radiators changed within the house, the house was left immaculate by the trader even after all the drilling. Fitters were Kevin and Phil.Gave brilliant service. Could not fault the service.
Which? Trusted Traders Consumer Posted on 13/06/2025 , work completed 22/04/2025
Recommended
The trader replied (on 13/06/2025)
3 x 5 star reviews are the 'go-to' for us. Thank you for taking the time to praise Kevin & Phil and we wish you many years of trouble free comfort and warmth in your home
Great work and Communication
Customer Service
Quality
Value
Can’t fault the service from this team of people, really professional, great communication throughout and explained all issues in a way I could understand, would definitely recommend.
Customer in Kingston upon Hull Posted on 28/05/2025 , work completed 14/05/2025
Recommended
The trader replied (on 30/05/2025)
Thank you so much for (yet another) 3 x 5 star review. We always take pride in everything we do for you our customers and when you take the time and trouble to send in your reviews our team are most grateful. Wishing you years of cosy warm house and lashings of hot water on demand.
Professional and accommodating company
Customer Service
Quality
Value
After living in a three bedroom fridge for years with only one storage heater working it’s an absolute delight to come home to a warm house and it’s all thanks to the lads at North East Heating Solutions Ltd. I cannot fault anything from the initial home appointment to the lovely lads that fitted my radiators. They were professional, friendly and very accommodating. Nothing was too much trouble for them and no mess at all was left and best of all they took all the old storage heaters and rubbish with them……..bonus. The radiators themselves are very stylish, easy to control and heat my home lovely. I’m exceptionally happy with the service I received and the product I purchased. I highly recommend this company for your heating solutions.. 👍👍👍👍👍👍👍
Customer in Nottinghamshire Posted on 20/03/2025 , work completed 18/02/2025
Recommended
The trader replied (on 21/03/2025)
Wow, another 3 x 5 star review and another delighted customer. Thank you so much for your glowing review of all we have done to make your home warm & cosy. Now you'll be happy with your 21st century heating for at least the 30 years they are guaranteed for! All of our team love to read reviews as it is an acknowledgment of our efforts and our one standard for all customers, excellence. Enjoy your heating and low bills.
Fantastic heating & great team
Customer Service
Quality
Value
I decided to go electric heating after my old gas boiler needed replacing,I read all the reviews of northeast heating solutions & contacted for an appointment.Howard came & measured up & costed the job.From start to finish I am very happy with heating & team(Jamie,Phil & Kev)who did an excellent job!very neat & tidy work!The app is so easy to use,I can control each room temperature!!would highly recommend!!!
Customer in Stockton-on-Tees Posted on 16/03/2025 , work completed 11/03/2025
Recommended
The trader replied (on 18/03/2025)
Thank you so much for your wonderful review. We well remember your lovely home and how beautifully it was decorated so we know that you were choosing us because of how we respect homes and our customers. Now that the job is complete we are delighted that you are so happy and we wish you years of warmth and comfort.
Brilliant
Customer Service
Quality
Value
Installation carried out quickly & efficiently by a friendly & approachable team. The results give me individual control of both temperature & timings independently for all rooms with radiators installed.
Customer in Redcar and Cleveland Posted on 29/11/2024 , work completed 24/10/2024
Recommended
The trader replied (on 29/11/2024)
Thank you so much for your wonderful review. We wish you many years of being warm and cozy with low running costs and zero maintenance
Very efficient and cheerful team
Customer Service
Quality
Value
We had the old radiators and pipework removed and new radiators installed. All done as scheduled and the team dealt easily with the few unanticipated problems. All radiators set up on the WiFi control system and good follow up to check all was working as it should. Very pleased with the quality of the system and the quality of service received.
Customer in Tyne and Wear Posted on 17/10/2024 , work completed 16/10/2024
Recommended
The trader replied (on 19/10/2024)
Thank you so much for your wonderful review of our team. As you know we do not use sub-contractors for any of our installations and your review is testament to our excellent standards of workmanship conducted with skill and a smile! We know that you considered an electric boiler to replace mains gas and the running costs and poor guarantees put you off. Whilst what we offer has a higher initial price to invest, the running costs and 30 year guarantee makes the whole of life costs really competitive. Thank you again for your valued business and the 3 x 5 star reviews, its always appreciated
Good professional job
Customer Service
Quality
Value
Removed old oil boiler and radiators, installed new electric radiators and Sunamp water heater. This was done to the agreed timescale and scope and for the agreed cost. We chose North East Heating Solutions after getting several quotes because we felt that we had received an honest and realistic view of the pros and cons of the system. There was no hard sell and the description of what we would be buying and the answers to our questions were knowledgeable and professional. The plumber and electricians who arrived to do the work were likewise professional and efficient as well as being friendly and considerate of how work was carried out. It was completed to schedule. There was a glitch after the work had been completed and we had to call them back out to remedy it, Their response was quick and professional and resolved the problem to our satisfaction. There was no additional cost. Overall I would recommend this company.
Customer in North Yorkshire Posted on 13/10/2024 , work completed 04/10/2024
Recommended
The trader replied (on 14/10/2024)
Thank you ever so much for your review and (yet again) 3 x 5 star's. We have so many clients who have decided that heat pumps aren't suitable for them and have found their way to our door. To receive glowing reviews from them on their whole experience from the initial survey visit to the final installation is testament to our single standard, excellence in everything we do. The whole team at NEHS wish you years and years of piping hot water and a cosy and comfortable home with low running costs whilst at the same time being so friendly to our shared environment Thank you again
Replacement of gas central heating to electric
Customer Service
Quality
Value
Three good workers from north east heating solutions, Phil the plumber,Kev and Jamie the electrician's, work was completed in one day, to remove old gas radiators and replace with electric radiators, job was done neat and tidy, instructions on how to use the system was giving first class, I was very impressed with completed work.
Customer in Tyne and Wear Posted on 17/09/2024 , work completed 22/08/2024
Recommended
The trader replied (on 20/09/2024)
Thank you so much for your 3 x 5 star review and lovely comments on our installation team. NOT using sub-contractors is just one of our core beliefs that ensures customer satisfaction throughout the whole experience of replacing old heating and hot water systems. We wish you many years of cosy warmth
Excellent Service
Customer Service
Quality
Value
These guys are definitely 5 star rating. Good quality workmanship, tidy, professional very respectful of not only me but my neighbours with the apartment complex. Good value for money I have no hesitation in recommending them.
Customer in Redcar and Cleveland Posted on 04/06/2024 , work completed 04/06/2024
Recommended
The trader replied (on 06/06/2024)
WOW, thank you so much for your wonderful review and (yet again) 3 x 5 star reviews. We are delighted that you have been so pleased with the process and of our work. Possibly the major concern our customers have is the possible upheaval and mess that a new heating and hot water system installation can cause in their home. Your words will give additional comfort to those people that when using North East Heating Solutions for your new heating system your home (and our customers) are treated with the up-most respect and professionalism. Thank you again.
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.