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Endorsed by Which?
North East Heating Solutions Limited
Opening Hours
Today -
- Monday 09:00–17:30
- Tuesday 09:00–17:30
- Wednesday 09:00–17:30
- Thursday 09:00–17:30
- Friday 09:00–17:30
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
North East Heating Solutions is a family run business supplying and fitting environmentally friendly ELKAtherm electric radiators and Sunamp hot water systems.
Our heating system offers fully controllable warmth in every room via a traditional dial system, digital control or remotely with our 'HeatApp'.
We offer a 25-year manufacturer's guarantee on our electric radiators and a 4-year guarantee on the thermostat that controls your heating. Our hot water solutions come with a 10-year warranty for their thermal storage core.
We deliver exceptional service and value for money which has led us to being one of the region’s leading installers of electric heating and hot water systems. Our in-house engineers are NICEIC members and you won't see any muddy boots in your property – our engineers always clean up after themselves.
No job is too small for us. Whether you're looking for a new heater for your conservatory, replacing an old water cylinder or wanting to update your entire heating system, we can help.
What we do
Boiler, central heating and gas engineers
Electricians
- Electrical installations
Heating contractors
- Central heating systems (installation and servicing)
Renewable energy
- Air source heat pumps
- Ground source heat pumps
- Solar water heating
Plumbers
More Services
- electric heating
- conservatory heating
- storage heaters
- hot water
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
87 reviews
Recommended
Recommended
by 100% of customers
Sort by
Brilliant
Customer Service
Quality
Value
Installation carried out quickly & efficiently by a friendly & approachable team. The results give me individual control of both temperature & timings independently for all rooms with radiators installed.
Customer in Redcar and Cleveland
, work completed
Recommended
Very efficient and cheerful team
Customer Service
Quality
Value
We had the old radiators and pipework removed and new radiators installed. All done as scheduled and the team dealt easily with the few unanticipated problems. All radiators set up on the WiFi control system and good follow up to check all was working as it should. Very pleased with the quality of the system and the quality of service received.
Customer in Tyne and Wear
, work completed
Recommended
Good professional job
Customer Service
Quality
Value
Removed old oil boiler and radiators, installed new electric radiators and Sunamp water heater. This was done to the agreed timescale and scope and for the agreed cost. We chose North East Heating Solutions after getting several quotes because we felt that we had received an honest and realistic view of the pros and cons of the system. There was no hard sell and the description of what we would be buying and the answers to our questions were knowledgeable and professional. The plumber and electricians who arrived to do the work were likewise professional and efficient as well as being friendly and considerate of how work was carried out. It was completed to schedule. There was a glitch after the work had been completed and we had to call them back out to remedy it, Their response was quick and professional and resolved the problem to our satisfaction. There was no additional cost. Overall I would recommend this company.
Customer in North Yorkshire
, work completed
Recommended
Replacement of gas central heating to electric
Customer Service
Quality
Value
Three good workers from north east heating solutions, Phil the plumber,Kev and Jamie the electrician's, work was completed in one day, to remove old gas radiators and replace with electric radiators, job was done neat and tidy, instructions on how to use the system was giving first class, I was very impressed with completed work.
Customer in Tyne and Wear
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
These guys are definitely 5 star rating. Good quality workmanship, tidy, professional very respectful of not only me but my neighbours with the apartment complex. Good value for money I have no hesitation in recommending them.
Customer in Redcar and Cleveland
, work completed
Recommended
Fast, efficient, tidy install
Customer Service
Quality
Value
This was the first phase of three stage install to replace an oil-fired central heating system. The work was done successfully, on time and with no residual issues. Both installers (Kev and James) were friendly, helpful and tidy in their work. We would thoroughly recommend their services and look forward to completion of the next phase. The system has worked well from the outset with no calls for assistance.
Customer in Northumberland
, work completed
Recommended
Remove old heaters &Installation of new heaters
Customer Service
Quality
Value
My old storage heaters & complicated meter system were removed & new clay core radiators installed. They accommodated my request to remove old heaters allowing me to re-decorate prior to installation. I also had to change dates twice. The work was done on time, quickly, cleanly without any inconvenience to me, even though it was not straightforward. I was patiently given operating instructions- reassured they would come back if I had any future problems which couldn’t be solved by phone. The service I received from first contact has been excellent. Very happy with this company.
Customer in North Yorkshire
, work completed
Recommended
Changing troublesome gas heating system to Elkatherm electric radiators and water system to Sunamp.
Customer Service
Quality
Value
I decided to go 100% electric and found this company after reading so many good reviews online. The process was trouble free and excellent from start to finish. The team which consisted of 1 plumber (Phil) and 2 electricians (Kev and Jamie) carried out the job within a day and a half. This included removing old boiler, water tanks, visible pipe work, fitting new sockets, removing old radiators and fitting 6 new ones. I couldn't be happier with the quality of work and the results of the new system. The whole team including office staff are very courteous and easy to talk to, nothing is too much trouble. I would recommend this company to anyone thinking of doing the same. Thanks very much.
Customer in South Yorkshire
, work completed
Recommended
Electric radiators fitted
What a great company. We had a solid fuel boiler removed and 5 radiator conversions. Communications with the company prior to fitting and after the work had been completed was excellent. Very friendly and helpful team in all stages of the work, tidy and efficient. Spent time with us at the end of the job to explain the app and how the system can be controlled. Can highly recommend every aspect including the efficient heating system that has modernised our home.
Customer in South Yorkshire
(Reviewer did not use service)
Recommended
Excellent Choice
Customer Service
Quality
Value
We had an ELKAtherm radiator installed in our bathroom and were most impressed by the calibre of Kevin and Phil the two engineers who fitted it. They were punctual, polite and extremely professional. The radiator is of the highest quality and the company lives up to this standard. We would not hesitate to use the company again nor to recommend it to others
Customer in Tyne and Wear
, work completed
Recommended