From the moment I requested an NWHS brochure to now having a warm apartment, the whole experience has been old school premium customer service. David came to do the free service, and as we have a very large area to heat, it was not straight forward but he spent as long as we needed explaining every detail. As we had no heating he even rushed through our order. NWHS engineers were extremely professional & knowledgeable & nothing was too much trouble for them. I thoroughly recommend anyone looking for a top of the range heating solution to choose NWHS & I will be using them for two more of my properties.

Had a Sunamp unit installed to replace old hot water tank. From the initial visit from Ian the work was carried out in a professional manner. The plumber George and Ian made as little mess as possible and did an excellent job. We now have hot water at the turn of a tap 24 hours far better than the overnight storage that we needed to boast during the day. With this we use less electric.

Can't thank North West heating enough rang on the of chance as we had been terribly let down by a main uk installer of an electric hot water system. Rang them to see if they could help us David came out the next day and managed to fit us in really quickly as we had no hot water. Every one from Emily in the office to the guys who came out on the day were absolutely fantastic very professional and left every where spotless. Can not recommend them enough. 5 stars from start to finish. Thank you.

Informative and helpful, knew just what I needed for my apartment. Very pleased with the 2 heaters. Professionally installed, fast, no mess.

Can't fault the service I received with North West Heating Solutions. There was a slight fault with one of the heaters after installation, but this was quickly resolved. Very pleased with the overall experience and would definitely recommend them to anyone looking for good quality heating and friendly service. Thank you Garry, Emily, Steve and Rob!

Fitted radiators in lounge & kitchen both with no mess. Sale was not pushy just informative. Then Covid 19 lockdown but company easy to contact & helpful. Every person I spoke to was cheerful & helpful. Would recommend them without any hesitation.

Unlike other companies right from the start things were conducted in a professional manner. No "Special Prices" or "Managers Discounts" if we signed there and then. They gave us time to consider their quote and once we had accepted the quotation which was very competitive, everything proceeded as agreed. We were kept informed of the progress of the order and they agreed a date convenient to us for fitting As we live in Retirement Apartments when the work was carried out Steve came with full PPE and the fitting of the radiators was done very quickly with little mess. As its summer we cannot comment on the efficiency of the radiators but have confidence that they will prove to be all that the company claims. We were given quick start instructions as well as the full manual and there is also a "YouTube video" to help us programme them as well A very positive experience.

After considering carefully concluded that NW Heating offered the most practical and cost effective upgrade for the heating in this rental property. The house was surveyed in one day and the work completed in one day, (less than) with minimum disruption or mess. The tenant is delighted with the result.

From my initial call to enquire about upgrading our dated storage heaters I was impressed. We did get 3 quotes but what stood out was the customer service, no hard sell, they offer a great product for a good price A smooth fitting process and training for the controls, we used the app which is great. Always a friendly voice at the end of the phone if you need help We are very happy with our choice.

Excellent service. I was kept informed while waiting for the heaters to be installed. I had to wait three months for the heaters but it was well worth the wait. Excellent service from Dave who came and gave me a price and Steve who fitted the heaters. Would highly recommend North West Heating solutions. What a difference these heaters have made in my house thank you so much.