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North West Heating Solutions Ltd

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
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4.9

38 Reviews

About

North West Heating Solutions are a family business based in Ellesmere Port just outside Chester. We provide the very latest in modern efficient electric heating systems combined with good old fashioned local customer service.

Our passion is providing future thinking electric heating which gives customers greater control over their heating and helps them to manage the heat they do use to achieve lower energy bills.

We always carry out a FREE home survey making sure we get the correct sized heaters and controls for you and your home. Only fitting heaters you need, we design your system for maximum efficiency.

What we do

  • Heating contractors

  • More Services

    • electric heating systems
    • electric radiators

Customer reviews

Reviews summary

4.9
38 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Very professional
Customer Service
Quality
Value
Had old storage heaters removed and replaced with new ones, from initial quote to installation, was kept informed every step of the way. The two guys who turned up to do the work were very professional, left the house as it was found, before leaving demonstrated how the heaters worked. Very impressed.
Richard, Lancashire02/10/2018
Efficient, complete service
Customer Service
Quality
Value
A complete heating system was very efficiently installed in one morning. The two fitters who attended were pleasant, and clean in their work. They gave good information and answered questions. I would not hesitate to recommend highly both the system and those who fitted it.
Nigel Raymond, Lancashire02/10/2018
Very prompt and professional.
Customer Service
Quality
Value
Steve and John were very friendly and efficient, nothing was too much trouble. I would highly recommend (North West Heating Solutions). The job was so neat & tidy we are very pleased with the radiators. I need to mention Dave who took our order and Emily the receptionist...lovely!!.
Julie Marie, Lancashire01/10/2018
The trader replied (on 18/10/2018)
Hi Julia, Thank you for taking the time to review the service you received from North West Heating Solutions installing your Elkatherm Electric Heating System. I will make sure I pass your comments on to all of the team. Warm Regards, North West Heating Solutions
Satisfied Customer
Customer Service
Quality
Value
Very pleased with the work done when I had my storage heaters removed and replaced with modern, efficient electric radiators. From having a survey done to them being installed, everything went smoothly. I am not exactly local to this business but they went out of their way to do this work for me. Installers worked quickly and they were very pleasant and friendly and left everywhere tidy and clean. I needed an instruction sheet for the immersion timer that they installed and when i 'phoned the office I was told it would go in the post that day. I received it early next morning! Would recommend these people without hesitation.
Sheila22/08/2018
The trader replied (on 15/09/2018)
Dear Sheila, I'm really pleased you are happy with the service from North West Heating Solutions in replacing your old Night Storage Heaters. Thank you very much for taking the time to leave a review about us. Enjoy your new Electric Radiators. Warm Regards, North West Heating Solutions
Very efficient
Customer Service
Quality
Value
From enquiry through to installation, the company could not be nicer to deal with. Very efficient installation and cleaned up after themselves really well. Led me through the instructions with the offer of help over the telephone in the future if required. Not tried the heaters yet as it's still summer, but I expect them to be effective.
Paul J21/08/2018
The trader replied (on 15/09/2018)
Hi Paul, Thank you for leaving your review of the service you received from North West Heating Solutions installing your electric heating and hope you enjoy your new electric radiators in the coming winter season. Warm Regards, North West Heating Solutions Team.
Prompt & professional.
Customer Service
Quality
Value
Removing the old storage heaters and replacing with new ones. Very clean and tidy in the work carried out. Nothing was a problem for them. Instructions on how to work the new heaters & digital water heater was brilliant. Would not hesitate in using them again. Very impressed.
Wynne, Gwynedd16/08/2018
The trader replied (on 15/09/2018)
Hi Wynne, Thank you for taking the time to leave a review about the service you received replacing your old night storage heating system. We're glad you are happy and hope you enjoy comfortable controllable electric heating this winter. Warm Regards, North West Heating Solutions Team
Impressed from start to finish
Customer Service
Quality
Value
So glad we decided to go with North West Heating Solutions. From the first call, to the quote and installation, the whole process was seamless. I would not hesitate the highest of recommendations. The whole house is now complete and very stylish. Love the finish.
Penny, Lancashire02/08/2018
The trader replied (on 08/08/2018)
Dear Penny, Thank you for taking the time to review North West Heating Solutions and the service you received. We are pleased you like the look of your new electric radiators. Warm Regards, North West Heating Solutions Team
Very professional
Customer Service
Quality
Value
Installed electric heater - very professional - from the first interview they have been prompt and tidy with everything - good to trade with pleasant people.
John, Shropshire27/07/2018
The trader replied (on 15/09/2018)
Dear John, Thank you for taking the time to review the service from North West Heating Solutions supplying and installing your electric heater. Warm Regards, North West Heating Solutions Team
Very professional
Customer Service
Quality
Value
5 New radiators fitted & old storage heaters removed. Work carried out as promised on the day. Both workers were very professional. They did all work to the agreed costs. All was explained about the usage of the new radiators when work was finished, my house was left clean & tidy.
George, Lancashire20/07/2018
The trader replied (on 08/08/2018)
Dear George, Thank you for reviewing your experience of replacement of old economy 7 night storage heaters with North West Heating Solutions. We hope you enjoy your new more controllable electric heating system. Warm Regards, North West Heating Solutions Team
Great service from start to finish , I have no hesitation in recommending this company
Customer Service
Quality
Value
We had new electric heating system installed and from the initial contact through to the fitting , this company were helpful, friendly, efficient and professional at all times. The installation was carried out with minimal disruption , the boys working , quickly, cleanly and tidily ... The new system was explained thoroughly , with plenty of guidance of how get the best from the controls . We also were happy that should we need any advice in the future we get to speak to the same people who installed the system. Highly recommend ...its five stars from me !
Andrea Richardson06/07/2018
The trader replied (on 08/08/2018)
Dear Andrea, Thank you for taking the time to review the service you received from North West Heating Solutions. We're glad you liked the service received installing your modern electric radiators and explaining the controls. Warm Regards, North West Heating Solutions Team