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North West Heating Solutions Ltd

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb northwest

4.9

52 Reviews

About

North West Heating Solutions are a family business based in Ellesmere Port just outside Chester. We provide the very latest in modern efficient electric heating systems combined with good old fashioned local customer service.

Our passion is providing future thinking electric heating which gives customers greater control over their heating and helps them to manage the heat they do use to achieve lower energy bills.

We always carry out a FREE home survey making sure we get the correct sized heaters and controls for you and your home. Only fitting heaters you need, we design your system for maximum efficiency.

What we do

  • Heating contractors

  • More Services

    • electric heating systems
    • electric radiators

Customer reviews

4.9
52 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Heating upgrade
Customer Service
Quality
Value
From my initial call to enquire about upgrading our dated storage heaters I was impressed. We did get 3 quotes but what stood out was the customer service, no hard sell, they offer a great product for a good price A smooth fitting process and training for the controls, we used the app which is great. Always a friendly voice at the end of the phone if you need help We are very happy with our choice.
Customer in Cumbria04/11/2019
Excellent service
Customer Service
Quality
Value
Excellent service. I was kept informed while waiting for the heaters to be installed. I had to wait three months for the heaters but it was well worth the wait. Excellent service from Dave who came and gave me a price and Steve who fitted the heaters. Would highly recommend North West Heating solutions. What a difference these heaters have made in my house thank you so much.
Customer in Greater Manchester19/09/2019
Great work and efficient
We contacted northwest heating due to old night storage heaters not working ,David was only to pleased to offer his advice on what we needed with a free survey. We found the company contact was helpful,the two installers Steve and mark were helpful and very efficient at what they installed.All old units are removed and everything left neat and tidy ,when finished we were shown how to set the rads up.There is also an online guide to view,just in case you get stuck setting things up,and they will help over the phone if req.The coloured rads take a while to arrive as they are colour coded to your spec,and you won't be disappointed with the finish.All in all a very reliable company to approach,from start to finish.
Lynn, Greater Manchester14/07/2019 (Reviewer did not use service)
Great service!
Customer Service
Quality
Value
I had 2 old storage heaters replaced recently. Doing this did cost me more than I had anticipated and with it being the summer, it's too soon to tell how efficient these new heaters will be. However, they look great, thermostatic controls, easy to use control panel and programming etc. I have no doubts that these heaters will give me more control to provide heat when I want it instead of the old heaters making heat overnight for 7 hours then giving out throughout the day. Difficult to make efficient use of the old system to provide heat for the next day. So I look forward to the winter, and feeling the difference with these new heaters - hopefully with a more comfortable heat and with cheaper bills! The service given was top notch from the start. Emily was great, friendly, and helpful. David visited to size the project and give me a quote. He was quite the gentleman and professional. I knew I was in good hands with these guys. The boys on the day did a perfect job, cleaned up after themselves, very professional and nice to talk to. Thanks to you all for your service!
Customer in Greater Manchester08/07/2019
Prompt & professional.
Customer Service
Quality
Value
They did do a good job & for the agreed price. Everyone I interacted with was friendly & helpful. They were timely & everything went as planned. I'm not sure of value as I need to wait till winter to use the heating. They were expensive but if they work well & don't cost a lot to run, then maybe it will be worth it.
Ian, Lancashire21/06/2019
Professional work
Customer Service
Quality
Value
Very pleased with North West Heating Solutions. I had three heater's installed replacing the old storage heaters. The engineer's were professional at their work carried out and cleaned up after they had finished. I have not had them on yet with it being the middle of summer but I can control how I use my heating.
Nicola, Merseyside14/06/2019
Excellent service
Customer Service
Quality
Value
We had 7 radiators installed. The process was clean, quiet and painless. We found the guys who came to put them in to be prompt, friendly and efficient. They were keen to show us the settings and how to use them. The whole package is pretty pricey, but we hope that the combination of cheaper electricity and the long guarantee will be good value for money in the long term. No hesitation in recommending North West Heating Solutions to you.
Customer in Lancashire30/05/2019
The trader replied (on 31/05/2019)
Thank you for taking the time to review North West Heating Solutions. We are delighted that you are happy with the service you received. Warm Regards, North West Heating Solutions Team
Prompt and professional.
Customer Service
Quality
Value
First impressions were good. Communication was always friendly and courteous. All work was carried out well. A discount was given for a quick order.
Laurence, Cheshire24/05/2019
My review
Customer Service
Quality
Value
A simple job installing heater in a new conservatory. Sales discussion was very informative but not pushy. Ordering was easy and installation team very tidy, quick and helpful.
Paul, Cheshire03/05/2019
The trader replied (on 31/05/2019)
Hi Paul, Thank you for taking the time to review North West Heating Solutions. We will pass your comments onto our team. Warm Regards, North West Heating Solutions Team
Good job
Customer Service
Quality
Value
Helpful fitters very respectful of my home and myself.
Beryl, Cheshire05/03/2019
The trader replied (on 31/05/2019)
Hi Beryl, Thank you for taking the time to review North West Heating Solutions. We're pleased you are happy with the service your received, I will pass your comments onto our fitters. Warm Regards, North West Heating Solutions Team