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Endorsed by Which? Trusted Traders

North West Heating Solutions Ltd

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4.9

70 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

North West Heating Solutions are a family business based in Ellesmere Port just outside Chester. We provide the very latest in modern efficient electric heating and hot water systems combined with good old fashioned local customer service.

Our passion is providing future thinking electric heating and hot water which gives customers greater control and helps them to manage the heat they do use to achieve lower energy bills.

We always carry out a FREE home survey making sure we get the correct sized heaters and controls for you and your home.
Only fitting heaters and hot water you need, we design your system for maximum efficiency.

What we do

  • Heating contractors

  • Boiler, central heating and gas engineers

    • Radiators and central heating
  • More Services

    • electric heating systems
    • electric radiators
    • hot water heating

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
70 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Excellent work , can totally recommend.
Customer Service
Quality
Value
I chose this company from the internet, influenced largely by their Which recommended status and the fact that they were reasonably local. I wanted new electric radiators in five rooms and a heated towel rail. The company procedure was first class throughout. The information given at the preliminary visit was clear and informative allowing me to decide exactly what I needed. Communication was good and I was kept up to date with how the order was proceeding as well as checking that I was satisfied after completion. The work was carried out most efficiently. Old heaters were removed and there was absolutely no mess as they cleared up. The work wasn't easy as the property is on the third floor and there isn't a lift but despite the huge amount of stair work everything was done in a cheerful and pleasant manner. As an elderly person I particularly appreciated the time and care the workmen took to ensure I was familiar with the programming of the radiators, rather than just leaving me with the information. I am delighted with my new radiators.
Michael in Merseyside Posted on 22/07/2021 , work completed 25/06/2021
As always greats customer service and very neat and tidy work
Customer Service
Quality
Value
This was the 3rd major job I have used this company for and they are excellent. Their pre and post sales customer services is 5* and the products are of the highest quality. All the staff who have come to install have always been really friendly and helpful as well as extremely professional.
Customer in Warrington Posted on 21/07/2021 , work completed 02/07/2021
First rate
Customer Service
Quality
Value
Replaced aging gas boiler and central heating radiators with Sunamp hot water heater and Elkatherm radiators. This required gas/elec/plumbing plus bricklaying to fill in hole from old boiler vent. Friendly and very competent service. Removing old and fitting new went entirely to schedule, even with a couple of extra jobs thrown in. Now 6 months later, and equipment has (so far!) worked fine.
Customer in Cheshire West and Chester Posted on 11/07/2021 , work completed 11/11/2020
Excellent work
Customer Service
Quality
Value
We had a gas boiler and electric radiators fitted. The work was completed very efficiently. We were very happy with the initial consultation and price. All the staff were friendly, polite and efficient.
Kathleen & Philip in Greater Manchester Posted on 14/06/2021 , work completed 25/05/2021
Highly professional and efficient work team.
Customer Service
Quality
Value
The office staff were very helpful, I initially contacted them for advice and information about replacing the water heater. After receiving an information pack there was a follow up visit by a friendly installer who answered all the questions I had. I selected a suitable replacement which was delivered, installed and operational on the same day by an efficient and professional team of two. On completion all items replaced and any rubbish generated was removed. From onset to completion I would fully reccommend northwest heating solutions to any one seeking to have similar work done.
Raymond in Greater Manchester Posted on 26/05/2021 , work completed 18/05/2021
Prompt effiient service
Customer Service
Quality
Value
I called North West Heating solutions about replacing my expensive and polluting Liquid Petroleum Gas system. Everything was clearly explained to me and I was impressed by both the apparent quality of the product and the explanation given by David, the company's CEO. A team of plumbers arrived to remove the old water circulation system closely followed by a team of electricians to install the new one. The plumbers removed the LPG system and then the electricians replaced the old radiators with new ones. Everything was kept very clean and the installation proceeded without a hitch. However, one of the towel rails that I had fitted was faulty and so a week later two of the original electricians' team returned to replace that and check that all was well with the rest of the system. I rate both their original work and their aftersales service as top drawer.
Customer in Shropshire Posted on 18/03/2021 , work completed 04/03/2021
Installation of Sunamp UniQ eHW 6 boiler
Customer Service
Quality
Value
I requested information on a new boiler asking for the various options and costings. All the information was posted promptly and when I requested a visited from the company for further information a member of staff called and gave me all the information on the options available, there was no hard sell or pressure and I eventually ordered a new boiler. It arrived and was fitted to my complete satisfaction. The work was done efficiently and with no mess. My old boiler was removed. All this was done in the one day. I found the office staff very helpful whenever I contacted them for advice or information.
Customer in Lancashire Posted on 12/02/2021 , work completed 08/02/2021
The trader replied (on 16/02/2021)
Thank you for taking the time to review your experience with North West Heating Solutions we are thrilled that you were happy with the service you received installing your new Sunamp system. He hope you enjoy you are enjoying efficient hot water on demand. Many Thanks The team at North West Heating Solutions
Ecellent service from Northwest Heating Solutions
Customer Service
Quality
Value
We recently had new heaters installed by Northwest Heating solutions. The service has been exemplary from the start. Robert and Liam were excellent engineers. They were friendly and polite. The heaters are working well and are aesthetically more pleasing than the old storage heaters. We highly recommend this company.
Customer in Cumbria Posted on 12/02/2021 , work completed 29/01/2021
The trader replied (on 16/02/2021)
Thank you for taking the time to comment on the service your received from North West Heating Solutions. We are really pleased you are happy with the service. I will pass your comments on to Robert and Liam. Enjoy the warmth from your new heating system. Warm Regards, The Team At North West Heating Solutions
New radiators and hot water system
Customer Service
Quality
Value
Can't fault this company. Received a competitive quote to replace storage heaters and also install a new hot water system. Regular updates throughout the process. Every member of their team was polite and knowledgeable. A great job done. A couple of months on and we're delighted with the new radiators and hot water system.
Customer in Greater Manchester Posted on 02/02/2021 , work completed 14/10/2020
The trader replied (on 03/02/2021)
Hello, Thank you so much for taking the time to review your experience with North West Heating Solutions. We are thrilled you are pleased with both the service and product. Warm regards from all the team at North West Heating Solutions.
Fantastic service, great product
Customer Service
Quality
Value
From the initial contact, through to the prompt and efficient installation of our new Sumamp hot water system, I can only praise Ian and the team for their knowledge, skill, professionalism and friendliness. Excellent on every level. I recommend this business unreservedly.
Customer in Lancashire Posted on 30/01/2021 , work completed 23/12/2020
The trader replied (on 03/02/2021)
Hello, Thank you for taking the time to review the service you received from North West Heating Solutions and the team. We are so pleased you are happy with the service received and enjoy your new hot water system. Warm regards from all the team at North West Heating Solutions.