Endorsed by Which?

Northern Remedials Limited

5.0

28 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Formed in 1996 Northern Remedials have provided first rate repair and renovation solutions to home owners, property developers, surveyors and businesses across the North East and UK wide. We restore and add value to properties through well thought out and executed remedial repair and refurbishment schemes for 27 Years.

Whether you're a a home owner, a surveyor or a business with a commercial premises, we can solve your repair problems without hassle. You'll enjoy dealing with us because we're responsive, thorough and attentive.

Our Services Incude:

Structural Repair
Basement Conversion
Masonry Repair
Timber Preservation
Rising Damp Treatments
Epoxy Resin Floor Coatings
Concrete Repairs
Helical Repairs
Failed Concrete Floors
Underground Waterproofing
Waterproofing Under Pressure
Liquid Applied Plastics To Roofs And Gutters

WORKS ARE FULLY GUARANTEED CALL
0800 148 8346 FOR SURVEY

What we do

  • Building construction contractors

    • Building construction management
  • Damp proofing and timber preservation services

    • Condensation and humidification control
  • Property refurbishment contractors

  • More Services

    • helifix approved installers
    • remedial wall tie specialists

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
28 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Good impression
Customer Service
Quality
Value
I rang Northern Remedials earlier in the week. A prompt response was given and visit made the same week. The reason for the contact was that we clearly thought that we had a damp-wall problem as a pile of magazines on a sandstone shelf up against an external wall, with cavity wall insulation, were extremely damp. Trevor called, arriving before the appointed time (fixed because he had a previous call to make), carried out visual observations inside and outside the house on the apparently affected wall, and tested them with specialist equipment for dampness, humidity, dew point. Nothing obviously serious was found, so discussion took place, considering the various readings taken, on what other possibilities than rising damp and external water penetration might be the cause. We felt that Trevor's approach was straightforward, systematic and direct, with good, understandable technical points clearly made. Very helpful and reassuring. No charge was made.
Customer in Tyne and Wear Posted on 24/11/2023 , work completed 24/11/2023
The trader replied (on 19/12/2023)
Thanks, glad we could be of assistance. Unlike most we do strive to get the right conclusion following our surveys.
Excellent service
I contacted NRL following issues highlighted in a structural engineers report. Trevor could not have been more helpful advising me about the service that they provide and Xperia me they have with the issues highlighted. I emailed through some pictures and detail on the works and received a quick response. We were booked in for NRL to provide a quotation for works and had paid the reasonable fee but later decided to pull out of the purchase. I contacted them to advise that we no longer need the quotation and the fee was refunded to me on the same day. Couldn’t have asked for more and they were very friendly and polite.
Customer in Tyne and Wear Posted on 02/10/2023 (Reviewer did not use service)
Fantastic service
Customer Service
Quality
Value
Can’t praise this service highly enough. Quick and straightforward estimate completed then kept in touch during a prolonged house move. The work itself was completed almost immediately after moving in and Trevor and Paul went above and beyond to make sure the work was done to the highest standard. Made a potentially stressful job much easier and always with a smile on their face. If there were 6 stars I’d use them all.
Customer in Tyne and Wear Posted on 10/02/2023 , work completed 10/02/2023
The trader replied (on 14/02/2023)
Thanks, the pleasure has been all ours and thanks for the great review. Our aim is is for total customer satisfaction on every occasion, although sometimes not achievable, we are glad we were able to achieve this on this one given the delays you encountered on completion of your move we bent over to accommodate and got there in the end. Thanks again for your business and great review.
consistent good work and reliability
Customer Service
Quality
Value
I've used this company before, for a smaller job. I was happy with that and am even happier with the more recent, much bigger damp proofing job. The work was done on time, very professionally and with little mess, considering all the plaster that had to come off. Trevor pointed out what did NOT need to be done, which other companies may well have included and showed me things as the work was being done. I was given a good quote and, despite the fact that I asked for some extra work making the job a little bigger and more complex, we agreed a very reasonable, small addition to the price, which I was entirely happy with as it was my request. I am completely confident in this company and feel I can trust them completely.
Customer in Tyne and Wear Posted on 28/01/2022 , work completed 14/01/2022
Fast, friendly and efficient
Customer Service
Quality
Value
Attend our property at very short notice. Was really comprehensive, felt confident in the assessment and happy with the speed of the review. Would highly recommend.
Jonathan in Tyne and Wear Posted on 04/05/2021 , work completed 04/05/2021
The trader replied (on 04/05/2021)
Thanks for the review Jonathon and good luck with your sale.
Guaranteed professional work
Customer Service
Quality
Value
After several failed damp proofing courses I found Northern Remedials. Trevor and Paul came to the rescue and were so helpful with solutions for a very old stone-built property. Work commenced with more age-related problems unearthed and resolved. The work was completed with skill and proficiency, cleaning up each day, always bright and cheery. I found them to be very genuine and trustworthy people, would have no hesitation in using them again and would most certainly recommend them. Thank you so much
Customer in Tyne and Wear Posted on 01/05/2021 , work completed 30/04/2021
The trader replied (on 04/05/2021)
Thanks for the review, we try our best to achieve satisfaction and it’s good to hear when a customer leaves reviews such as these.
Verry efficient damp proof work
Customer Service
Quality
Value
Northern Remedials undertook a small job, replacing the damp proof course at the front of my property. Trevor, the boss, was lovely, gave me a very reasonable quote, and explained what was needed clearly. The work was booked and a few weeks later Trevor and his team turned up, did the work, cleaned everything away, left no mess and, my tenant says they were ‘completely delightful’. Yesterday, as promised, I received the guarantee. Thanks to you all and I can honestly, completely recommend the company. Not the cheapest but I have confidence they will be around if I ever need them again, and that is important.
Suzanne in Tyne and Wear Posted on 22/04/2021 , work completed 12/04/2021
The trader replied (on 26/04/2021)
Thanks for the great review Suzanne, glad to be of assistance on your project. Our aim is to offer a comprehensive service and try to maintain value for money without cutting corners. Thanks again. Northern Remedials
Wall repair
Customer Service
Quality
Value
Trevor was responsive from my first call and what seemed a daunting task was quickly followed up with a clear quotation and summary of work to be undertaken and its timescale. This involved significant cracking of internal walls that required "stitching", due it was revealed, to a construction fault when the house was originally built He responded to my request to carry out the wall repair urgently by working over the weekend and was fully backed up by his team, who despite further repair work being required when the wall was stripped, completed the total repair in 4 days. This is a professional company who take great pride in "doing it right" and really understand every aspect of the importance of customer satisfaction.
Customer in Tyne and Wear Posted on 16/04/2021 , work completed 31/03/2021
The trader replied (on 20/04/2021)
Thanks for the review Alan it was an absolute pleasure working with you on your project.
Great work
Customer Service
Quality
Value
Northern Remedials recently completed damp proof work on our Church building. The workmanship is excellent and Trevor and Paul worked in the Church for 10 days, cleaning up every day which meant nothing was disrupted. I would highly recommend this company.
Customer in Tyne and Wear Posted on 05/08/2020 , work completed 31/07/2020
The trader replied (on 20/04/2021)
Thanks for the great review it was a pleasure to work with you on this project.
Langley Park Structural Damp Proofing
Customer Service
Quality
Value
I can not fault the service, workmanship, friendly staff - from our initial visit, the detailed quote, start date information and regular updates throughout the job. Our Victorian end terrace house was in need of structural damp proofing, requiring years of plaster to be knocked off back to the stone work/brick work. This was a messy job, however room was always kept tidy and all rubble removed! All render and top coat plastering applied and has already made a difference to the room. Paul and Trevor have throughout the job gone the extra mile to ensure work was completed to high standard and this included the finishing off of the new fire place insert, helping to remove old flooring and much more. I would fully recommend this company and look forward to having them back to do our next big job in a couple of years.
Customer in County Durham Posted on 16/04/2019 , work completed 16/04/2019
Damp works
Customer Service
Quality
Value
Good job, cleaned up after each day, can’t fault the work. Highly recommend company. Would definitely recommend to others.
Customer in Tyne and Wear Posted on 17/03/2019 , work completed 15/03/2019
Very professional
Customer Service
Quality
Value
Trevor and his employee, Paul, were very professional and went above and beyond our expectations. We would highly recommend.
June, Tyne and Wear Posted on 08/09/2018 , work completed 08/09/2018
Thoroughly recommend
Customer Service
Quality
Value
I have found the worker extremely pleasant. The work is very good and I know it will be very reliable. Thank you.
Eva, County Durham Posted on 01/09/2018 , work completed 01/09/2018
Friendly and easily approachable.
Customer Service
Quality
Value
On time, keep tidy, constructive advice. Provided valuable information. Would use again.
Foysol, Tyne and Wear Posted on 28/08/2018 , work completed 28/08/2018
Very good
Customer Service
Quality
Value
Great job done. Very pleasant workmen. Very clean and tidy. Very pleased with the job done.
Francis Ann, Tyne and Wear Posted on 24/08/2018 , work completed 24/08/2018
Amazing work
Customer Service
Quality
Value
Very professional job, clean, tidy, great service.
David, Tyne and Wear Posted on 16/08/2018 , work completed 16/08/2018
Excellent work
Customer Service
Quality
Value
The work carried out was excellent, a very high standard. Trevor was friendly, incredibly knowledgeable & proficient. I have asked Trevor to carry out a number of jobs as he has done such a good job. He is reliable & dependable.
Rosalyn, Tyne and Wear Posted on 25/07/2018 , work completed 25/07/2018
Amazing job, really professional
Customer Service
Quality
Value
Trevor was really professional! Always on time and went above and beyond on the job to put right work that had previously been done wrong by another company. Really tidy when working!
Gemma, Tyne and Wear Posted on 26/05/2018 , work completed 26/05/2018
Very pleased
Customer Service
Quality
Value
Trevor & the team carried out damp proofing works to our ground floor and basement. They did exactly what they said they were going to, for the price quoted, and left everything clean and tidy. Trevor is clearly knowledgeable and the team take pride in the work that they do. We had a query a couple of weeks later when we were having some re-wiring done, and Trevor was more than happy to come back, have a look at the issue, provide advice and even do some extra work free of charge.
Anna J Posted on 24/05/2018 , work completed 24/05/2018
All 5's
Customer Service
Quality
Value
Worked carried out home of my 90 year old mother. We could not have been more impressed. Arrived on time, were so helpful, reassured my mum, did an excellent job (they were their several days) Left the place immaculate. We would strongly recommend them - workmen who definitely go the extra mile!
Anne, Tyne and Wear Posted on 10/05/2018 , work completed 10/05/2018
Fantastic job
Customer Service
Quality
Value
Very professional, excellent job and beyond job specifications. Very friendly and helpful. Arrived on time and finished job on time, and agreed to come back after kitchen fitted to touch up where pipes are. I would definitely use them again and would not hesitate in recommending them.
Beverley, County Durham Posted on 23/10/2017 , work completed 23/10/2017
Brilliant Job
Customer Service
Quality
Value
Excellent, professional job. Would highly recommend.
Michelle, Tyne and Wear Posted on 16/10/2017 , work completed 16/10/2017
Big thank you
Customer Service
Quality
Value
After paying another company to undertake a survey on my house I was selling and not receiving report, Northern Remedies helped with quick response and survey and report next day. Great & thanks.
Russell, Tyne and Wear Posted on 11/05/2017 , work completed 11/05/2017
Brilliant.
Customer Service
Quality
Value
Work done on time, clean and at cost. Can't fault this company. Highly recommend.
Connor, County Durham Posted on 20/04/2017 , work completed 20/04/2017
Brilliant work
Customer Service
Quality
Value
The work was great & completed on time. Trevor made himself available at any time to answer questions & even put other company's work right free of charge. A genuine, trustworthy man. He went above & beyond.
John, Tyne and Wear Posted on 12/08/2016 , work completed 12/08/2016
Brilliant job
Customer Service
Quality
Value
Trevor & Doug are absolute stars! Even came back to re-assure a very anxious customer that all was well. I can't speak highly enough and would definitely use them again.
Susan, Tyne and Wear Posted on 06/08/2016 , work completed 06/08/2016
Excellent job.
Customer Service
Quality
Value
Friendly trader delivered excellent customer service. Worked quickly, delivered on time (as per schedule), very responsive, thorough and nice. Trader with experience which was very handy when advice was needed. I will definitely recommend him to others and call him back for another job.
Which? Trusted Traders Consumer Posted on 20/02/2016 , work completed 20/02/2016
Great
Customer Service
Quality
Value
Job was done promptly, cleaned up afterwards. Walls dried within 3 days.
Helen, County Durham Posted on 16/09/2015 , work completed 16/09/2015
Went above and beyond
Customer Service
Quality
Value
Repointed front of the house and repaired crack - reopened fireplace in kitchen also rendered back of the house - fixed damage by other builders apprentice at no extra charge. Trevor went above and beyond. A good guy.
Colin, Gateshead Posted on 01/05/2015 , work completed 01/05/2015