Northwich Glass Ltd

What an efficient, professional Company. We had glass replacement on some picture windows, replacement window and door installation, replacement panel and a new door lock on one door. All the work carried out efficiently by a very professional, pleasant team, they cleaned up after themselves and respected our home. The office staff kept us informed, and all was kept to the quotation received. We would highly recommend them.

Such an efficient and pleasant team from reception to final fitting of our new front door. Very pleased with the front door and would certainly use the services of Northwich Glass again.

Getting remedial work done to a satisfactory standard has been and still is a nightmare, the company are lovely when selling and installing but rude and arrogant and unable to fix the problem.

I'm a great believer in you get what you pay for, and Northwich Glass certainly proved that. Whilst I'm sure I may have been able to trim the price elsewhere I would not have received fabulous service, an unrivalled job and quality of materials. I had new Fascias Sofits, Gutters, and a new window/space inserted into the gable end of my property. The finish of the job was so well executed and making good was exactly that - very good. Northwich Glass are a local firm I cannot recommend enough.

Our Project: Renovation and extension of a 100+ year old Cheshire cottage Project start: December 2018, end June 2019. We visited several suppliers, obtained indicative quotations from three but chose to go with Northwich Glass. Why? 1) Showroom. A large display of real size windows and doors can be seen and walked though. …..when you are spending a lot of money it’s necessary to see what you are buying! NG’s large showroom was a big help in arriving at a final supplier choice. 2) Very helpful staff. From the outset we dealt with Mark Patrick, one of NG’s directors, who was extremely attentive and helpful at all stages of the project. He advised us on the choices of glazing systems available and what would suit our needs best 3) Price. The NG price turned out to be very competitive and their lead times were in line with our requirements 4) We like to support local companies wherever possible NG planned the installation, double checking their specifications. The team turned up on the days and at the times promised - all their guys were efficient, polite, tidy, friendly and worked non stop until the job was complete. We are very pleased with the quality of our 8 new Residence 9 windows, our 5 new bespoke aluminium framed windows and 3 door slider and the Spitfire S400 entrance door provides a real Wow factor to the property. Based on our experience we would highly recommend Northwich Glass.

I have used Northwich Glass twice now and would wholeheartedly recommend them to anyone. They recently fitted 4 new windows in my flat and I am delighted with the result. The two fitters came on time did the job in the pouring rain and cleaned up after the work. They were pleasant courteous and hard working and I have nothing but good to say about the standard of their work. This company has been in business for a long time and it is easy to see why. They deliver. From the first contact to arrange a quote to the job being completed, everything has gone smoothly.

Good service from the sales team and despite Christmas we were given a short date for installation. The fitters arrived promptly and completed 4 upstairs windows in one morning. We checked the work done and noted that they had not fitted new windowsills as requested. When we pointed the problem out they ordered the sills which arrive very quickly . They then fitted the sills to the installed windows and fitted the remaining downstairs widow finishing late afternoon.

I have been building my house and everyone at Northwich glass has been very helpful throughout. Thank you

They fitted a new Rock front door and a new kitchen window, the rest of the windows in the house had been done by a firm which went bust and left us in the lurch. I found NG through this site and wish we'd found them before we started the work, as we would have used them. We had a bit of confusion over the date but this was sorted out easily over the phone. We are very pleased with the products, the fitters turned up on time, worked hard and cleared up after themselves. We would use them again and have already recommended them to neighbours.

I have to leave 1 star but would leave 0 if there was the option. Decent product and sales team but NG are an absolute nightmare to deal with. The installation team mismanaged our project from start to finish and repeated failure to return calls from the team and the MD have made our project an unnecessarily upsetting and frustrating experience. The after service has been completely non existent. From similar stories we’ve heard since, I’d be surprised if they still were in business in 12 months. Totally inept and shambolic.