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Norwich Heating Engineer Ltd

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5.0

34 Reviews

About

Although Based in Acle most of our work and customers are in Norwich and the surrounding suburbs. we provide customers with experienced heating engineers, gas engineers, boiler repairs and plumbing services at upfront and competitive prices. As a company we are both a member of the Norfolk Trusted Trader scheme, a Worcester Bosch and Which? Accredited Installer and Gas Safe registered. We are therefore qualified to undertake any plumbing, heating or boiler work that you may require. As a result you can be confident that the engineer or plumber that we send to your property will be fully trained and highly experienced, with all work completed to the highest standards. You can find many of our prices on our website and if you would like to arrange a callout from one of our engineers, do not hesitate to contact us.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Gas emergencies
    • Radiators and central heating
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
    • Water softener installation and maintenance

Customer reviews

5.0
34 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
New boiler
Customer Service
Quality
Value
Ollie and Dan removed our back boiler, installed a Worcester Bosch combi boiler and three new radiators. The work was completed in two days and to the budget, as stated in the quote. Ollie came back on the third day to explain the new boiler/control and aftercare with us. Ollie is professional, conscientious, knowledgable and trustworthy. Ollie worked very hard with Dan and the work was completed to a very high standard. All the old parts were taken away and they cleaned up after each day. Would highly recommend.
Customer in Norfolk06/10/2019
Excellent, efficient and reliable work
Customer Service
Quality
Value
Ollie and Dan removed an old radiator for us, and supplied and installed a new one in a different location in our living room. They also repiped a leaking radiator for us. Throughout the process they were efficient, informative and reliable - and the advice they gave (about size of radiator and so on) was spot on. The work they did was very neat and impressive. They had to remove floorboards, and did so in such a way as to cause minimal disruption. We'd recommend them wholeheartedly and use them again ourselves.
Customer in Norfolk03/09/2019
Professional and trustworthy
Customer Service
Quality
Value
Ollie is a hard working, professional and a totally trustworthy competent engineer. His work is neat and installed to a very high standard. He repaired our water pump and has recently installed a new boiler for us. We shall be using him again in the future and highly recommend him to anyone looking for a heating engineer.
Kathee, Norfolk15/07/2019
Complete new heating system
Customer Service
Quality
Value
Ollie and Dan have just completed installation of our new central heating system, their work has been first class and they have worked around us as we continue to renovate our house. I would recommend these guys for their workmanship and customer service
Customer in Norfolk24/04/2019
Would highly recommend
Customer Service
Quality
Value
Thank you to Ollie and Dan who came and installed our new Worcester Boiler. They both worked tirelessly over the two days to relocate the boiler upstairs and remove the old boiler, water tank and clean out the ancient system. I suspect it has never been done! They were conscientious, tidy and I was happy to leave them to it in the house. Ollie has answered any questions we've had and was always polite and professional. They completed the work on time and to budget. I highly recommend.
Customer in Norfolk29/03/2019
New Boiler
Customer Service
Quality
Value
I cannot recommend this company enough, very professional and totally competent. They replaced my old boiler. It was done to the agreed schedule and budget. No nonsense trader who got on with the job, was extremely knowledgeable, professional and happy to help with any questions and aftercare. Cleaned up after themselves and took all the old parts away.
Customer in Norfolk13/02/2019
Exceptional quality & service
Customer Service
Quality
Value
We ordered a new boiler as part of our kitchen refurbishment. The boiler installation and associated works were completed professionally and to the highest standard. In addition, Ollie was also able to provide excellent advice on the overall project and took great care to ensure the boiler was placed in the correct location within the overall design.
Customer in Norfolk28/01/2019
Honest, hard working and tidy
Customer Service
Quality
Value
Ollie came out promptly to quote for the removal of an old boiler with hot and cold water tanks and to supply and install a new combi boiler that would work with the existing under floor heating system. Ollie talked me through the type of boiler I would require for my house and needs. It was apparent he was very knowledgeable and confident in the service he delivers. I had asked for the new boiler to be installed in the garage to make more room in the kitchen. He felt this was a good place for the new boiler. Then asked about my shower, and on looking at the shower explained I would need a new one for the new Combi system. I felt comfortable asking questions and never was made to feel like I was asking 'silly' questions (though I'm sure I did!) The quote came through by email quickly and was itemized so I could see exactly what I was paying for ( unlike other engineers that had quoted for the same work) I didn't hesitate to go ahead with Ollie and booked in as soon as he could do the work. Ollie had said it could take 3 days to complete the agreed work. While in my house he was tidy and efficient. He was friendly and continued to tell me what was happening as the job went along. He and his colleague Dan worked hard and did an amazing job . The quote was not the cheapest quote I had but the superior boiler and my confidence in Ollie's ability and the way he put me at ease made him an easy choice. I would highly recommend him to anyone!
Ellie NR713/11/2018
Highly recommend this company for boiler replacement & conversions.
Customer Service
Quality
Value
Upgraded our boiler from old to new system, involved relocating the boiler from downstairs to upstairs. Great work with attention to detail and completed in 2 days. Very courteous and considerate whilst working in our home and cleaned up to a high standard. Friendly, reliable and explained our options with pros and cons to help make an informed decision.
Martin O'Reilly15/07/2018
Boiler replacement
Customer Service
Quality
Value
Ollie and staff have recently installed two boilers for us. We had excellent communication about products & costs. The work was completed efficiently and done with pride. We have no hesitation in recommending this business.
LELP1817/05/2018