Excellent work, quickly done
Johan and his colleague were excellent. Quick to quote and communicate, the work they completed was of a very high standard. New insulation and hatch, with a new ladder installed for free. I can't recommend them highly enough.
Customer in West Sussex
Posted on 06/12/2025
, work completed 05/12/2025
Recommended
New loft hatch and ladder plus a boarded path to boiler
Great communication, great time keeping and very pleased with the job carried out. The care taken to clean up after was amazing too! Would highly recommend.
Customer in Surrey
Posted on 05/12/2025
, work completed 04/12/2025
Recommended
Loft insulation and boarding
I was most impressed with Novo right from the initial contact, through survey, quote and work completion. Personable, neat, clean and tidy and a brilliant job done. Thoroughly recommended.
Customer in West Sussex
Posted on 14/11/2025
, work completed 14/11/2025
Recommended
Great work and customer service
Novo Lofts boarded up my loft and installed shelving ahead of my full house renovation. Pierre was amazing from the quote process through to the installation and afterwards. He has been very patient while I agreed on timelines with the builder doing my renovation. He also took the time to explain all the work to me in detail and answered all my questions. The installation itself was done very professionally, with minimal disruption, and they cleaned up after themselves. I would gladly recommend Novo Lofts to anyone looking to turn their loft into usable storage space.
Customer in Surrey
Posted on 09/11/2025
, work completed 05/11/2025
Recommended
Great professionalism and Excellent work
Both Johann and Pierre were extremely careful and courteous in the way they carried out this work. We had the loft boarded and a new loft ladder installed, and they were delightful to work with, from the initial visit right through to the installation; happy to answer any questions I had via email, which was quick and efficient. I would highly recommend them for their professional and yet personal approach to the job. Thanks so much, our loft looks amazing!
Customer in West Sussex
Posted on 30/10/2025
, work completed 30/10/2025
Recommended
Professionalism, Passionate & Precision
Johan & Pierre were exceptional from beginning to end; from initial meeting & assessment Johan was genuine & knowledgeable in offering advice in-terms of options. His friendly, personable nature coupled with his passion & craftsmanship was evident through the efficient & meticulous manner. Johan & Pierre were clear in their communication, punctual & completed the loft boarding & insulation within a matter of hours. We are so pleased to have used Novolofts great value for money without detracting from the quality; competitive pricing as we had a few other quotes too. They won’t disappoint!
Customer in Surrey
Posted on 29/10/2025
, work completed 28/10/2025
Recommended
Professional and
Upgraded existing loft insulation, raised boards and fitted new hatch/loft ladder. Excellent job - very professional, efficient and good communications. Johan was great explaining options, invoice was clear and transparent. I recommend Novo Lofts.
Customer in Surrey
Posted on 18/10/2025
, work completed 17/10/2025
Recommended
Extremely pleased with the work carried out.
Very impressed from first viewing to completion. Complete removal of old and very old insulation, replacement with new, laying a walkway to reach solar panel inverter. Very punctual, professional and quick! Johan was as nice a person as you could wish to meet. Very knowledgeable and competent and we were very pleased with the quoted price. Overall an excellent job.
Customer in West Sussex
Posted on 11/10/2025
, work completed 08/10/2025
Recommended
Professional, efficient and excellent quality work
I contacted Novo Lofts about completing the boarding in our loft and installing some shelves. I was immediately impressed by Johan's knowledge and experience and he accommodated me shifting around the timing of the quote visit. Johan prepared two competitive quotes for different options the same day. We decided to get the entire loft re-boarded at the correct level and our insulation improved as well as the shelving installed and light fittings moved. Johan communicated well and was responsive to our questions about options and when the work could start. Johan and Pierre arrived promptly on the day, were tidy, polite and a pleasure to have in the house - they're great guys. The work was performed with efficiency and minimal disruption. We are extremely satisfied with the work and seem to have a never-ending amount of space in the loft now. It's really made a positive difference to storage space and organising everything. We would heartily recommend Novo Lofts to anyone.
Customer in West Sussex
Posted on 19/09/2025
, work completed 12/09/2025
Recommended
Excellent Service.
From the request for a quote to completion of part boarding and loft insulation we received exemplary service. We highly recommend Novo Lofts Ltd.
Customer in Surrey
Posted on 11/09/2025
, work completed 10/09/2025
Recommended
Very Impressed
Novo Lofts upgraded our insulation and boarded out the loft. They communicated well, turned up on time, worked continuously until the job was done and cleaned up afterwards. What more do you need.
Customer in West Sussex
Posted on 21/08/2025
, work completed 21/08/2025
Recommended
A very thorough job nicely delivered
The quote was easy to understand and easy to agree a few amendments, such as increasing the area to be boarded. Johann and Pierre answered all my emails and calls promptly and helpfully. They turned up promptly to carry out the work as agreed, were very considerate when bringing in and removing materials and cleaned everything up afterwards. The work was completed efficiently and I’m very happy with the very tidy and well insulated loft space I have now. They even cleared up all the cobwebs for me and fixed my hatch fastening!
Customer in Surrey
Posted on 06/08/2025
, work completed 05/08/2025
Recommended
Totally Reliabe
I had used Novo Lofts for roof insulation, but the job could not be completed until plumbing work had been undertaken. We kept in touch and agreed a date and they came back yesterday. Great job, swiftly completed, pleasant guys, swept up afterwards. Highly recommended.
Customer in Surrey
Posted on 29/07/2025
, work completed 28/07/2025
Recommended