Endorsed by Which?

NP Trade Ltd

4.4

7 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

About

We are accredited to Heat pumps with a £5000 grant*
we also instal gas boilers, hot water cylinders and solar.

All guaranteed, and 100% Financed if required**

We work in and around London, Fully insured and Qualified.

* Subject to survey
** Subject to credit check

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Underfloor heating
  • Heating contractors

  • Plumbers

  • Property refurbishment contractors

  • Renewable energy

    • Air source heat pumps
    • Ground source heat pumps
  • Smart Homes

    • Automated heating and air conditioning
  • Air conditioning contractors

    • Air Conditioning
  • More Services

    • sun amps
    • gas heat pumps
    • heat recovery systems

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.4
7 reviews
Customer Service
4.3
Quality
4.4
Value
4.4
Sort by
Have caused me no end of stress
Customer Service
Quality
Value
NP Trade did a basic boiler service but they didnt have time to leave the service report and promised to send it on. I have been chasing for months but was told "it will be next week" every time i asked. I then complained to checkatrade and they have been trying to get a reply for 3 months and they have been ignored. I paid these people promptly yet they can't be bothersd to provide me with the maintenance records that I am entitled to have.
Customer in Greater London Posted on 27/06/2024 , work completed 09/10/2023
The trader replied (on 23/09/2024)
Dear Client We are very sorry you are feeling this way. The Service certificate we provide for all service work was posted to you as requested. We have since called several times to have you sign the documentation personally but not been able to catch up with you. We have now issued your paperwork via recorded delivery to you. We would like to confirm the service of your decade old boiler, does not help with your warranty as it is several years out of date. We are also sorry we could not service your AC system as there is no registered paperwork. Kind Regards Np Trade Ltd We also note that you scored us much higher on the Checkatrade review.
Very kind
Customer Service
Quality
Value
Very prompt, arrived on time and was very kind in explaining that the work was not for a plumber and that I needed a roofer.
Which? Trusted Traders Consumer Posted on 11/05/2023 , work completed 01/05/2023
Endorsement Reference
Customer Service
Quality
Value
100 percent happy with Neil and this business, He came in and sorted my leaking radiator. All completed quickly and cleanly. I would not hesitate to use him again in the future.
Which? Trusted Traders Consumer Posted on 12/11/2021 , work completed 21/10/2021
Endorsement Reference
Customer Service
Quality
Value
I have engaged Nil and team to carry out work on my house over multiple occasions. The day after I moved in they came to install a new kitchen tap at very short notice, which made a big difference to settling into my home. They also installed a Google Nest thermostat and have carried out plumbing repairs. They have gone beyond plumbing and helped with various fittings in the house. I trust them to do an efficient job and they are always professional.
Which? Trusted Traders Consumer Posted on 12/11/2021 , work completed 28/10/2021
Endorsement Reference
Customer Service
Quality
Value
We have just moved in to an old property where all of the radiators were old, some weren't working at all, some pipes were blocked and the system generally had not been looked after. Neil and Pete completely turned this around. They fitted all new radiators, flushed the system and fitted a filter to the boiler. We were thrilled with their work. They genuinely took pride in what they were doing and ensured they got it right, not just from a performance point of view, but aesthetically as well. Their work was to a high standard and we wouldn't hesitate to use them again.
Which? Trusted Traders Consumer Posted on 12/11/2021 , work completed 27/10/2021
Endorsement Reference
Customer Service
Quality
Value
Two jobs completed by NP Trade during 2021. First was to replace and enhance my ability to turn off the mains water from the street. Previous stop cock etc not useable. Second job was to replace new ball valve in the water tank in the loft. Both jobs done efficiently and with full explanation as to how the new equipment would work to resolve the reported problems.
Which? Trusted Traders Consumer Posted on 12/11/2021 , work completed 19/08/2021
Endorsement Reference
Customer Service
Quality
Value
The boiler was not working. As it was my Grandmother's house, it was urgent that the work be completed quickly. I looked up the Gas Safe Register for engineers to do the work. After contacting more than 5 companies listed who either did not pick up the call or could not do the job for over two weeks, I was very lucky to speak to Peter of NP Trade who arranged for Neil to call me back to take the details. They turned up at my Grandmother's house on the same day and as promised. They did a site inspection to ascertain what needed to be done. They took pictures, explained everything in detail over the phone to me and gave me a quote for the work. They hoped to complete the job in 3 4 days depending on the availability of supplies which they checked out by the next day and confirmed when they would do the job. They took before and after photos and when the job was complete explained what they did over the phone. They were incredibly thorough and professional. I would use them again without hesitation.
Which? Trusted Traders Consumer Posted on 12/11/2021 , work completed 19/10/2021