Endorsed by Which?

Oakland Stairlifts

5.0

17 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 10:00–16:00
  • Sunday 11:00–15:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Oakland Stairlifts is a family-run independent stairlift business based in Leicester installing quality stairlifts throughout the UK. With over 35 years experience our priority is to provide the highest standard of service at all times, as you the customer, make us what we are today.

We are well established and experienced suppliers of new straight stairlifts, curved stairlifts and reconditioned stairlifts and rental stairlifts completely tailored to your individual needs.

What we do

  • Disability and mobility

    • Disabled Lifts
    • Home adaptations
    • Stairlift Engineers
    • Stairlifts
    • Step Lifts
  • More Services

    • mobility aids

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
17 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Another satisfied customer
Customer Service
Quality
Value
Oakland fitted a stairlift for my parents in 2021 & have serviced it since then. Very pleased with both the initial fitting & their after-sales service. We pay for the annual warranty extension & have no complaints - it gives my parents peace of mind & on the odd occasion we have needed to call them out they have been both prompt & efficient.
Customer in Leicestershire Posted on 19/11/2024 , work completed 09/08/2021
Stairlift
Customer Service
Quality
Value
Wonderful service from Rob and really good engineers that came and fitted the stairlift we cannot praise the company enough very happy with all the help we had from start to finish
Customer in West Northamptonshire Posted on 09/10/2024 , work completed 07/10/2024
Great service
Customer Service
Quality
Value
Had a stairlift fitted by Rob Sweeney from Oakland Stairlifts for my then 97 year old auntie who stops with us three days a week and was unable to manage the stairs, this stairlift has transformed her life, she is now nearly 101 years old and still enjoying life. Great service from Rob and always happy to answer any queries we have. Highly recommended
Customer in Leicestershire Posted on 20/07/2024 , work completed 29/09/2021
Fast efficient response
Customer Service
Quality
Value
My wife has been struggling with our stairs since her (successful but weakening) chemo and radio therapy. A stair lift was seen as a necessity and and several suppliers were compared online. Oakland were efficient, helpful and they offered sensible advise without a pressurised sales pitch. I arranged for a reconditioned straight stairlift to be installed as soon as possible and this was done without any fuss or bother. The stairlift has been in use constantly over the past year without any problems.
Customer in Central Bedfordshire Posted on 11/07/2024 , work completed 09/07/2024
Great Service
Customer Service
Quality
Value
We have done Which check and selected them as they are a family run local business with great reviews. I contacted them via email on Friday, got phone call almost immediately and Rob came to see us next working day (Monday). His advice was customer orientated without “trying to make the money from us”. His manner was professional, friendly and approachable. The installation took place on Saturday the same week and the installer was also very impressive, friendly and tidy. So far we got the lift in use only for a few days, but it works perfectly. We were really very fortunate to find Oakland thanks to Which.
Customer in Rutland Posted on 09/07/2024 , work completed 06/07/2024
Great Service
Customer Service
Quality
Value
We contacted Oakland Stairlifts after Which check and selected them as they are a family run local business with great reviews. I contacted them via email on Friday, got phone call almost immediately and Rob came to see us next working day (Monday). His advice was customer orientated without “trying to make the money from us”. His manner was professional, friendly and approachable. The installation took place on Saturday the same week and the installer was also very impressive, friendly and tidy. So far we got the lift in use only for a few days, but it works perfectly. We were really very fortunate to find Oakland thanks to Which.
Customer in Rutland Posted on 09/07/2024 , work completed 06/07/2024
Faultless value and service
Customer Service
Quality
Value
I found Oakland by chance on the internet and boy am I glad I found them I can’t praise them highly enough particularly Rob who came out to measure up to Rory who fitted my stairlift it’s nice to find an honest company that advertise the price you pay without hidden extras unbelievable value as i contacted other companies before I found Oakland who quoted astronomical prices for the same service and then hounded me for a sale Rob made the transaction absolutely faultless I am one very grateful and happy customer so if your looking for a stairlift forget the rest and contact Oakland.
Customer in Warwickshire Posted on 27/11/2023 , work completed 06/11/2023
Highly recommended
Customer Service
Quality
Value
Always a worry when you have to find new trades people to work at your mothers house, but I chose well with this company The level of friendly professional service from Rob and the team at Oakland stairlifts was above and beyond. Highly Recommended
Customer in Northamptonshire Posted on 02/08/2023 , work completed 20/06/2023
Oakland Stairlift 180
Customer Service
Quality
Value
Web contact with rapid response, first impressions were excellent... survey same week and reserved installation date while having final discussions and agreement .... installed on time and with no issues .... excellent finance choices to suit circumstances.... easiest purchase ever and very pleased ... would highly recommend this company to anyone and they can certainly show a few others what excellence means in customer service !!! Big thanks to Rob and all the team .... Brilliant
Customer in Cambridgeshire Posted on 03/05/2023 , work completed 03/05/2023
Reference
Customer Service
Quality
Value
We were looking for a company to fit a stairlift For my elderly mum who had recently moved in with us. I?d had quotes from three companies before I contacted Oakland stair lifts. Rob listened to our requirements and advised us, he didn't make us feel like it was just a sale , but rather a bespoke service that was tailored for my mum. The service was quick friendly and professional, I can highly recommend oak land stair lifts.
Which? Trusted Traders Consumer Posted on 10/02/2022 , work completed 19/03/2021