Oakleigh Heating Ltd

I had Kyle to refit my 85 year old mother's bathroom out in January. He fitted a new shower, toilet and sink/unit. I wasn't sure what shower controls would be suitable for my mother and the one he recommended is perfect and simple for a lady of advance years to operate! It was a messy job but he took all the old fixtures away and I am very pleased with the result, and the work was completed in the recommended time. Kyle also returned to check his work a week later and to check to see if we had any questions or queries, it's touches like this that make a difference. If he was ever delayed or held up he would always call to let me know, this is a first for a tradesman in my experience! Also, he was patient and kind in explaining and answering my mother's questions. I have since employed him for smaller jobs at my own house and have been very pleased and happy to recommend.

Had Kyle replace my boiler in Oct 2017, it was not an experience i would care to repeat, after having a few issues with the new boiler i contacted kyle and found him very unhelpful and uninterested, leaving me no option but to call gas safe in ,they in contrast to Kyle were helpful and following there visit i found out that Kyle had not bothered to fill out the benchmark leaving me without a warranty for my new boiler.They instructed Kyle to rectify the issues of which he ignored. leaving the benchmark aside i had other issues (far too many to go into)which left me very disappointed in Kyle and his workmanship. I had only asked Kyle to do the boiler after reading these reviews ,hence i find many of these reviews hard to believe.

We called Kyle as an emergency last December after British gas engineer had turned our gas supply off following our carbon monoxide detector going off even though BG engineer believed the reason for the detector going off was because it had been wrongly fitted ( by another BG fitter!). Kyle came at the end of his long working day; carried out all the necessary checks, turned the gas back on and provided appropriate safety certificate. He was courteous, efficient and despite the emergency nature of our call out charged us only £40 . I would not hesitate to recommend him and will certainly use him again.

We had a problem in winter and assumed it was fixed, but when summer arrived we realised the problem was still there. Paid to have Kyle come again to repair the same problem as it now appeared to require a new part. He left all the old pipework and parts 'hidden' behind the hot water cylinder! I have since been informed that Kyle's electrician incorrectly wired up the control unit. Over the last few weeks I have tried contacting Kyle countless times and left numerous messages, only to be ignored! Will be escalating this further unless I receive a response and correction of work

It has been the third job we asked Kyle to help with. Can't be happier. Quality, service, attitude and communication are professional. Any plumbing work around our house in the future, the first contact we make will be Kyle and his company. We have no doubt about that.

First class in every way, also Kyle has a good knowledge of regulations, more than happy with his work, I just did not know such good craftsmen existed. GREAT.

We asked Kyle to install a new boiler, this time all the way up in the loft and our old one broke down a few days before his scheduled visit but he still kindly manage to fit us in, so as not to suffer the cold with a broken down boiler. He was a pleasure to have in the house and all the work was completely in time and in budget. He was reliable and offered very helpful advise too. I can highly recommend his services.