Oakleigh Heating Ltd

I had Kyle to refit my 85 year old mother's bathroom out in January. He fitted a new shower, toilet and sink/unit. I wasn't sure what shower controls would be suitable for my mother and the one he recommended is perfect and simple for a lady of advance years to operate! It was a messy job but he took all the old fixtures away and I am very pleased with the result, and the work was completed in the recommended time. Kyle also returned to check his work a week later and to check to see if we had any questions or queries, it's touches like this that make a difference. If he was ever delayed or held up he would always call to let me know, this is a first for a tradesman in my experience! Also, he was patient and kind in explaining and answering my mother's questions. I have since employed him for smaller jobs at my own house and have been very pleased and happy to recommend.

Kyle and his team replaced our old kitchen based gas boiler with a new condensing boiler in the loft. The work was completed efficiently and without mess, leaving us with a fully functioning system at the end of the first day and only a short visit on the second day to finish off. Kyle ensured that the siting of the boiler and its controls met our requirements and on completion of the work provided all the necessary documentation and guarantees. We found Kyle easy to communicate with, his charges reasonable and we are pleased with the finished system.

Had a number of issues with my vented cylinder, needed a radiator removed and boiler service. Rather unlike the previous engineers telling me a number of different things it could be, Kyle identified the problem straight away fixed and put in some preventives. As for removing the radiator and service, well that was a piece of cake. Especially liked Kyle was easy to get hold off on the phone and always came when he said. Would be happy to use again and I plan to do so when I replace a couple of sinks.

Kyle has completed various pieces of work for me, from installing a brand new central heating boiler to tightening a leaking radiator valve. I have always found the charges to be reasonable, and Kyle has on occasion replaced a faulty part without passing on the cost to me or charging for his time. Kyle responds promptly when I contact him, and manages to fit in his visits around my busy work schedule. I would recommend Kyle and Oakleigh Heating to anyone wanting a reliable trader who puts their customers first.

We had a problem in winter and assumed it was fixed, but when summer arrived we realised the problem was still there. Paid to have Kyle come again to repair the same problem as it now appeared to require a new part. He left all the old pipework and parts 'hidden' behind the hot water cylinder! I have since been informed that Kyle's electrician incorrectly wired up the control unit. Over the last few weeks I have tried contacting Kyle countless times and left numerous messages, only to be ignored! Will be escalating this further unless I receive a response and correction of work

Had Kyle replace my boiler in Oct 2017, it was not an experience i would care to repeat, after having a few issues with the new boiler i contacted kyle and found him very unhelpful and uninterested, leaving me no option but to call gas safe in ,they in contrast to Kyle were helpful and following there visit i found out that Kyle had not bothered to fill out the benchmark leaving me without a warranty for my new boiler.They instructed Kyle to rectify the issues of which he ignored. leaving the benchmark aside i had other issues (far too many to go into)which left me very disappointed in Kyle and his workmanship. I had only asked Kyle to do the boiler after reading these reviews ,hence i find many of these reviews hard to believe.