Outstanding level of service, highly recommended.
We moved into a property that had been empty for 6 months and we had no idea of the boiler or central heating system's history. Looking for a reputable heating engineer, I found OnlyHeating listed on Which's trusted trades website and with positive reviews. Joy was quick to provide a quote and was also quick to respond when I added in a couple of other requests. The two engineers that atttended were friendly, efficient and very knowledgable. One took on the boiler servicing while the other attended to the two other repairs. Both kept me well informed and answered all of my (many) questions at the time. Having simple things like shoe covers inside the house make such a difference to the professional appearance and level of care a company shows. The invoice was perfectly in line with what was quoted and after all the advice that was given, we have peace of mind that all is in order. We will definitely be back to OH for next year's service.
Customer in Aberdeen City
Posted on 26/04/2024
, work completed 25/04/2024
Recommended
Speedy response and great job
We first used only heating when we needed a new boiler fitted. They did a great job at a good price. Since then they have done various small jobs for us. Always reliable and efficient. This week first thing in the morning we discovered a leak. We got in touch at around 08.00. By 12.00 they had responded, sent someone round and sorted the problem. Really impressed!
Customer in Aberdeenshire
Posted on 24/03/2022
, work completed 22/03/2022
Recommended
Awesome
Top company, top people reputation fully deserved emergency call out today but came inside 4 hours despite full workload. Awesome
Customer in Aberdeen City
Posted on 07/12/2021
, work completed 07/12/2021
Recommended
Efficient, tidy and very competent
The work involved the conversion of a vented unpressurised water system to a mains pressure system. The quotation was competitive (not the cheapest) but selected onlyheating.com on the basis of past experience. The plumbers turned up exactly on time and carried out the work neatly and very efficiently. It was good to see that the company had employed a new apprentice - well done.
Dennis in Aberdeenshire
Posted on 08/05/2021
, work completed 07/05/2021
Recommended
Replacement Boiler & Cylinder
Professional & friendly experience from first visit for estimate until completion of work Excellent team working together on the installation with care & attention given to home environment. Highly recommended.
Customer in Aberdeen City
Posted on 31/03/2021
, work completed 22/02/2021
Recommended
Boiler service
I recently signed up for your this company's boiler care plan and the engineer attended on 9th December 2020. My wife and I were impressed in all aspects of the Engineers work. From taking precautions when wearing suitable PPE for Covid and to his knowledge that he obviously had of the boiler he serviced. I recently changed from using a National company to giving my trade to a local one and was not disappointed. Despite me paying a National company annually to service my boiler (which was brand new when I put on my extension 6 years ago) they had not been doing it properly. When OnlyHeating.com engineer attended, he showed us the condensate trap, which should have been emptied during each Annual service. This had never happened previously. The engineer carried out a very thorough service and I must say he was a credit to this company. I have already relayed how impressed we were to my colleagues at work. Thoroughly recommended.
Customer in Aberdeenshire
Posted on 13/12/2020
, work completed 09/12/2020
Recommended
Boiler installation
From the initial appointment with Paul, I was very impressed with the knowledge and information that was given about various heating systems available and took his time to explain all work within quote. Once lockdown restrictions were lifted, Scott did an exceptional job working on his own to complete work in a timely manner and communicated well explaining the work being carried out each day. Very happy with the end result and have already recommended Only Heating to family and friends.
Customer in Aberdeen City
Posted on 06/09/2020
, work completed 24/08/2020
Recommended
Safe Choice
I had my heating serviced today.Great job, really pleasant guys. I would like to complement the team on their attire.They look really smart in their black uniforms and what’s more I was so so impressed on their safety gear.Cool masks,gloves,and plastic foot coverings. I would highly recommend if you need work done.What with the virus on the go they made me feel safe👍 10/10
Customer in Aberdeenshire
Posted on 14/08/2020
, work completed 20/08/2014
Recommended
Boiler installation
Had three quotes for a new boiler to be fitted. What I liked about onlyheating.com was that from the first visit they were so knowledgable which gave me confidence in them. They did not do a sales pitch, Paul did an assessment of what was needed and advised me on what was best for my property and my family. Despite the restrictions around lockdown the company were able to get the job done very quickly (which for me was invaluable due to my old boiler leaking). When the work was being completed the installers were early to arrive at the property and were polite and tidy. The job was completed early and they tidied everything so you would not have known they had been there. Scott and Colin were great and answered all my obscure questions and nothing was too much trouble. I have already recommended the company to friends and family and know that I will use them again with no hesitation.
Customer in Aberdeenshire
Posted on 27/06/2020
, work completed 25/06/2020
Recommended
Only Heating.com - A competent Which? Trusted Trader who in my experience meets the high standards expected of Which? recommendations.
I invited 3 heating engineers to supply estimates for a replacement boiler. The first didn’t turn up, the second impressed me with work he’d done previously and the third, Which’s trusted trader Only Heating.com, I came across totally by accident after taking advantage of a Which? magazine trial offer. I’ve been a dedicated Which? supporter for almost 60 years, have great faith in their reviews and have never ever been let down by any purchased ‘Best Buy’ product. With only a few pounds separating the two estimates and despite the fact that I was more than happy with the work the other engineer had done previously, I just had to trust the Which? reputation and go with Only Heating.com. I was not disappointed. The team, Paul, his two technicians Colin and Craig, not to forget admin lady Aileen were a pleasure to deal with: punctual, competent and naturally friendly. The installation was carried out in a day with well thought out discreet and tidy pipe work. And ground sheets, plastic overshoes and the final tidy up left the place spic and span. All in all a great job by a great team. My confidence in Which? was justified. I thoroughly recommend Only Heating.com
Customer in Aberdeenshire
Posted on 11/06/2020
, work completed 26/02/2020
Recommended
Excellent
Superb service from start to finish from Paul and his team. Great communication, fast installation of combi boiler and quality workmanship. Would highly recommend.
Customer in Aberdeen City
Posted on 12/02/2020
, work completed 04/02/2020
Recommended
Great work
Reasonable price. Good response for enquires Excellent staff. Quality work, completed on time as per schedule. Recommend.
Customer in Aberdeen City
Posted on 11/02/2020
, work completed 04/02/2020
Recommended
Highly recommended
Contacted a number of the larger and more reputable heating service/engineering firms in Aberdeen for quotes and was recommended OnlyHeating.com through a friend. Paul and his team at OnlyHeating we’re very responsive. From costing the job to installation. Excellent service throughout, clean installation and after sales support couldn’t be faulted. Would highly recommend.
Customer in Aberdeen City
Posted on 27/01/2020
, work completed 16/12/2019
Recommended
Fitting of Worcester Bosch 8000 Style 30KW combi boiler in residential Flat.
I was looking to renew my old boiler and had contacted a number of companies and received no reply. Contacted Only Heating and had an immediate response to arrange for Paul to visit for compiling a quote. Paul went through the boiler options and work required and within days had a very competitive quote. Due to my shift patterns days available for installation were limited but Only Heating managed to arrange when I was available. Colin the Installer arrived on the arranged day promptly, very friendly and straight to work and my boiler was fitted within the day. Paul arranged to come past and showed how to work the boiler using the table controller and the use of a phone to control my heating. Found Only Heating to be an Honest friendly company and invoiced me the exact cost which had been quoted for even where there was some extra work to install condensate pump. I could not fault the service I recieved and was very happy and had chosen Only Heating.
Customer in Aberdeen City
Posted on 27/01/2020
, work completed 12/12/2019
Recommended
Prompt and reliable Heating and plumbing services
Paul Allen and his team at ONLYHEATING have looked after my home heating, plumbing and servicing requirements for the last two years to my complete satisfaction. This has included the installation of a new Bosch boiler, an annual service and the replacement of a faulty valve. I have been impressed by their prompt attention, reliability and courtesy and would have no hesitation in recommending them to anyone. I have been particularly struck by how helpful all the members of his team have been at answering my questions.
Customer in Aberdeenshire
Posted on 22/01/2020
, work completed 14/01/2020
Recommended
First class service!
I ordered my replacement combi boiler via the Worcester Bosch FastTrack online service. A Worcester representative called me back the same day to confirm my order, and to let me know that ONLYHEATING.COM are their accredited supplier & fitter in the area, and they would contact me directly to confirm arrangements. Paul Allen called me within a couple of hours to arrange the fitting for my preferred date, which was only 3 days later. Paul's team were friendly, helpful, and faultless in their efficiency.. Some extra work was required to install an internal condensate drain from the new boiler, as my old one didn't have one due to it's age.. Rather than run a new drainpipe outside, which I would've been happy with, they went to the extra effort of running a drain internally, under the floorboards and into an existing bathroom drain. The work was completed on time and to the highest standard, and I wouldn't hesitate to use ONLYHEATING.COM again.. Excellent service!
Customer in Aberdeenshire
Posted on 21/01/2020
, work completed 17/01/2020
Recommended
Excellent work and fast communication
Paul and his team installed the Boiler for us and work performed was at very high standards. We had a small issue before the works were to start and Paul got this temporarily sorted as well. They cleaned the area after the works and the team was all Good to communicate.
Customer in Aberdeen City
Posted on 21/10/2019
, work completed 20/09/2019
Recommended
Really delighted at the quality of work!
I had a quote for a new boiler and was explained clearly what my options were. I was really pleased with Only Heating. Everyone I've spoken to in the company have always been really thoughtful and considerate - they are a small team but know their market really well. My flat is only small but they spoke to me as if I were a client from a 'big house'! They explained each stage and answered number of my silly questions that I threw at them with patience and knowledge. I was taken back of the skill level that they operated on. They put in long hours and were always considerate when moving any furniture that they needed to work around. I was incredibly delighted in the time frame of the job - which they finished well within the allotted given time slot. I had used Only Heating for smaller jobs previously to this new boiler installment and relocation job. Their number is in my phone and will be the first port of call for any future jobs that may come up.
Mike
Posted on 21/08/2019
, work completed 20/08/2019
Recommended
Fantastic company and staff
I requested 5 quotes for my new central heating boiler through the Worcester Bosch website so that i could be guaranteed accredited installers. The 5 people who visited to quote were all of different knowledge levels, some filled you with confidence and some didn't, Paul Allen was one who did. He was a very pleasant guy and explained fully all the different options and possibilities to me. When i received his quote the next day it was very reasonable compared to the others, not the cheapest but almost. However the service provided was worth any extra cost. After i gave the go ahead to Paul he ordered the boiler staring away and arranged the install 2 days later which was very quick. 2 of his team, Scott and Craig arrived on schedule to do the work and got stuck in straight away. They were two very nice lads who used shoe covers when in the house. The boiler install was completed in a day and i was given full instructions from Paul on how to use the system and told me to call him anytime should there be anything i didn't understand and the garage was left spotless on completion. I couldn't recommend this company highly enough as this is the sort of service all companies should provide. Top marks 10/10
Customer in Aberdeenshire
Posted on 21/08/2019
, work completed 15/08/2019
Recommended
Best price by far
After getting 4 quotes, a colleague at work suggested this company as he had work done and was delighted. I got the quote and was amazed at the difference in price - a significant difference I may add. I accepted the quote and selected my preferred installation date. I needed an old back boiler and Baxi (ugly) fire removed, a new Worcester combi boiler fitted with a new hallway control panel. All done and dusted now and I'm utterly delighted with the results. Scott, the engineer, was fantastic. So polite and considerate and kept noise, mess and dust etc to a minimum throughout. I would 100% recommend Onlyheating.com to anyone.
Ajw123
Posted on 06/07/2018
, work completed 06/07/2018
Recommended
New central heating installation
Very efficient work by Scott and Craig. They were friendly lads and worked well together. Hope Scott gets installer of the month. Would recommend to anyone.
Dorothy
Posted on 23/08/2017
, work completed 23/08/2017
Recommended
New boiler fitted
Very efficient and professional. Work carried out as per time schedule. Really helpful. Everything tidied up as job progressed. Really pleased with the work. Would definitely recommend to family and friends.
Jacqui
Posted on 26/05/2017
, work completed 26/05/2017
Recommended
Efficient service
Gas central heating work carried out to a high standard & completed on time
Which? Trusted Traders Consumer
Posted on 24/03/2017
, work completed 24/03/2017
Recommended
Value & reliability for all gas & central heating repairs & installations
General overhaul of gas central heating system & landlord's safety compliance
Which? Trusted Traders Consumer
Posted on 18/03/2017
, work completed 18/03/2017
Recommended
Job well done
A new gas central heating boiler was installed along with new radiators in each room. They arrived on the day and the time as planned. They were very pleasant and efficient. They were very professional and very helpful. They tidied up as they went along. They finished the job in the timescale they had promised. I was very happy with the whole experience.
Which? Trusted Traders Consumer
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Excellent every visit!
Only Heating have been very attentive to our needs regarding both installing new heating/radiators plus servicing existing boilers. The response to any requests are always prompt and dealt with in an extremely professional manner.
Which? Trusted Traders Consumer
Posted on 16/03/2017
, work completed 16/03/2017
Recommended
Outstanding Service
Only Heating carry out the majority of our landlord gas safety checks and legionella risk assessments as well as general calls for boiler maintenance problems. Only Heating are always extremely helpful and are a pleasure to work with.
Which? Trusted Traders Consumer
Posted on 14/03/2017
, work completed 14/03/2017
Recommended
Very happy customer
My hot water tank was leaking, Paul talked me through on the phone the immediate action I needed to do, and ordered a valve which needed to be replaced. He then fitted the valve.
Which? Trusted Traders Consumer
Posted on 14/03/2017
, work completed 14/03/2017
Recommended
1st class service
OnlyHeating installed a new boiler, 1 radiator and replaced 7 radiator valves in my property in Westhill, Aberdeenshire. They provided a very competitive quote and carried out the work to a very high standard on time and budget.
Which? Trusted Traders Consumer
Posted on 11/03/2017
, work completed 11/03/2017
Recommended
Simply the best
onlyHEATING.com have carried out work for us on a number of occasions from basic plumbing jobs to full replacement of central heating systems. We have total confidence in their expertise, attention to detail and customer service.
Which? Trusted Traders Consumer
Posted on 28/02/2017
, work completed 28/02/2017
Recommended