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Trusted Traders

Ontrack Computers LTD

Logo on white
Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb ontrack

5.0

21 Reviews

About

We are a local company, fully insured. A friendly team.
We do not use computer jargon. No call out fee. No job to small. Quick turn around. Same day or next day service. Over 15 year experience. Home & business support. 100% guarantee on all hardware

Here are some of the services we offer:

all virus & malware removal
all hardware repair undertaken
computers upgrades
broadband setup
wired and wireless setup
all e-mail problems
new custom built computers
new laptop / netbooks
computer tune ups
computers servicing
one 2 one get you started training
all in one solutions
laptop screen replacement

What we do

  • Computer Repairs

    • Cloud based services
    • Data backup
    • Data recovery
    • Hardware Installation
    • Laptop repair
    • Network Cabling
    • PC Repairs
    • Server support
    • Virus and malware removal
    • Wireless networking

Customer reviews

5.0
21 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Service on PC
Customer Service
Quality
Value
I live in Knowle (Solihull) & I have known Mike for many years, both whilst working and now in retirement during which time he has looked after my computer needs and issues promptly and efficiently and I would thoroughly recommend Mike & Ontrack Computers.
Customer in West Midlands08/08/2019
Excellent service provided
Customer Service
Quality
Value
We have used Mike Nash for a good number of years. He built our current computer and has always provided a helpful and professional service. Added to which, he gives friendly and speedy advice when needed and we unhesitatingly recommend him.
Customer in West Midlands22/07/2019
Internet reconnected
Customer Service
Quality
Value
After a frustrating week of trying to get connected to the internet following a house move, Mike Nash calmly sorted out all the wiring and the issues with the router and also reconnected the printer. I wish I'd called him on day 1! Cheerful, reliable and reassuring.
Customer in Soilhull27/06/2019
Reliable and Efficient
Customer Service
Quality
Value
Ontrack Computers have been servicing my computer for many years. I am totally satisfied with the quick service, support and sound advise I have received over those years and would highly recommend this company.
Customer in West Midlands12/06/2019
Computer Service
Customer Service
Quality
Value
Ontrack computers provide an excellent service, my system was built by them 3 years ago and has been serviced annually. During the annual services Mike Nash answers fully any queries I may have.
Customer in Warwickshire29/05/2019
New laptop installation
Customer Service
Quality
Value
I have had Mike for some time now. He has installed a new laptop and as always takes his time explaining so I can understand what he is doing. He is a pleasant, friendly and very efficient guy and has helped me with any IT issues that I have. Excellent service. Highly recommended.
Customer in West Midlands24/05/2019
Always confident that I'm in safe hands
Customer Service
Quality
Value
Mike has built and looked after my computers for around 15 years. He is so knowledgeable and helpful and completely understands my requirements. He is always ready to answer my silly questions and never makes me feel that they are silly! I completely trust his judgement and recommendations and know that I am in safe hands with him. On the rare occasion when I have had an immediate problem, he came out very quickly. He now comes annually to service the computer, which is definitely money well spent. I have also recommended him to a member of my family who had a computer problem and who is now also a convert to OnTrack Computers.
Customer in West Midlands24/05/2019
Supply of custom-built computers and annual service
Customer Service
Quality
Value
Mike Nash of Ontrack Computers Ltd has built and installed custom-built computers for my wife and for me. He has carried out very efficient annual services for each of our computers and has solved many issues, mostly of software, that we could not cope with. Mike is personally pleasant and a pleasure to have visit us both in our previous house and in our new apartment. My wife and I recommend Mike Nash and his company unreservedly.
Customer in West Midlands06/03/2019
Great service. Mike was prompt, friendly & efficient
Customer Service
Quality
Value
I wish I had asked Mike to service my laptop computer 2 years ago, when another company did a bodge job on it. He arrived promptly & he was friendly, efficient & helpful. He explained the problems clearly & did a full onsite service. He also did a full back-up onto a compact external hard-drive, much to my relief! His invoice was very reasonable & he also gave me some good free advice. I will certainly contact him again next time my computer needs his help!
Customer in Worcestershire26/02/2019
Problem solved. And in double quick time.
Customer Service
Quality
Value
Can't fault Mike's work. Pleasant and efficient. Highly recommended. And, more to the point, explained things so I understood what he was doing. No easy task!
Customer in West Midlands11/02/2019