Endorsed by Which?

Optimum Plumbing & Heating Limited

4.9

139 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Optimum Plumbing and Heating Ltd is a family run business directed by Simon and Mark Wade.
Together we have over 30 years experience in the industry and have been running Optimum since 2004.

Optimum has a strong, friendly and reliable reputation. We are Which Trusted traders and what's better than having a Which best buy Worcester boiler being fitted so Which approval all round.

We cover all aspects of domestic heating and plumbing including:
• Gas and oil replacement boilers
• Cylinders and un-vented cylinders
• Boiler servicing and repairs
• Full central heating system installations
• Landlord Gas Safety checks
• Full bathroom redesign and installation

We cover Peterborough, Huntingdon, Ramsey, Oundle and Stamford areas.
We operate a 24hr call out, free quotations and our follow up after a job is completed is second to none.
Thank you for looking at our profile and we look forward to hearing from you.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler installation
    • Gas cooker installation
    • Boiler servicing
    • Radiators and central heating
  • More Services

    • lpg installation
    • multi fuel burners
    • complete bathrooms.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
139 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Brilliant job
Customer Service
Quality
Value
We were very impressed with the service we received. Mark was very efficient and informative. Cannot fault him or Andrea. Excellent service all round.
Margaret, Cambridgeshire Posted on 05/10/2015 , work completed 05/10/2015
My Review
Customer Service
Quality
Value
I was very pleased with the service I received from Optimum, they made the job as stress-free for me as they could. Very professional, clean and tide workers. I would recommend them to family and friends.
Carol, Cambridgeshire Posted on 03/10/2015 , work completed 03/10/2015
Very professional, excellent work.
Customer Service
Quality
Value
Simon was an excellent worker and did a lovely job on our cloakroom consisting of a toilet wash basin. Towel rail and cupboard with mirror. It was then half tiled and completed on 25th Sept. We would employ him for any plumbing job.
Jean, Cambridgeshire Posted on 15/09/2015 , work completed 15/09/2015
Prompt and very professional
Customer Service
Quality
Value
very professional and on time every day. Informed us every day of next step of work to be completed. Impressed by workmanship and no hesitation to recommending optimum for plumbing or central heating works have used optimum before and would use company again
Richard, Cambridgeshire Posted on 03/08/2015 , work completed 03/08/2015
My Review
Customer Service
Quality
Value
Optimum Plumbing & Heating completed the job to install hot water cylinder, flush heating system, put new thermostats as required and serviced the boiler to an exemplary standard - ensuring the heating system was working efficiently when leaving. They also cleaned everywhere, so no mess was left.
Malcolm, Cambridgeshire Posted on 27/07/2015 , work completed 27/07/2015
Excellent, reliable, professional
Customer Service
Quality
Value
Extremely knowledgeable and though about the best equipment for us. A very professional job. Always on time. Wouldn't hesitate to recommend them or use them again.
Lorraine, Cambridgeshire Posted on 22/07/2015 , work completed 22/07/2015
Neat and enthusiastic
Customer Service
Quality
Value
Remove and re-fit new Worcester combi boiler. In a minefield of a poor combi boiler repairers, it is refreshing to find a fitter like Mark and Optimum Plumbing. Top of his trade. Well done all.
Peter, Cambridgeshire Posted on 11/06/2015 , work completed 11/06/2015
Excellent, professional service.
Customer Service
Quality
Value
Our heating system has been transformed since changing to Optimum two years ago. They identified and remedied the noisy water hammer and gurgling every time we ran a bath and found the cause of the radiators always needing to be bled - (the previous plumber failed to do this in over twelve years). Now that we have a new boiler and radiators installed we have never known the system to be so quiet. All the work was carried out with minimal disruption, cleaning-up as they went along and leaving everywhere neat and tidy. We obtained competitive quotes prior to the work and the Optimum quote was as good as any local suppliers and more than £1000 better than a 'national company'. All in all we are very pleased with Optimum and would not hesitate to recommend them and would certainly use them again.
sutters Posted on 09/06/2015 , work completed 09/06/2015
Perfectionists! Brilliant!
Customer Service
Quality
Value
Optimum replaced our entire heating & boiler system & main bathroom and replace them. We sourced some of the bathroom products & Optimum supplied the rest. They worked closely with us in the planning to ensure we got everything right. So impressed with their professionalism, dedication & perfectionist attitude. Could not have asked for more. Everything looks great & works perfectly! Would recommend to everyone!
Jenna, Cambridgeshire Posted on 18/05/2015 , work completed 18/05/2015
Prompt, professional, brilliant job.
Customer Service
Quality
Value
Prompt, professional, brilliant job. No more to be said. Mark from Optimum was very helpful with every aspect of the work (fit new boiler).
Ron, Cambridgeshire Posted on 13/05/2015 , work completed 13/05/2015
My Review
Customer Service
Quality
Value
re: Installation of gas boiler. Appreciated the care and time taken to discuss the project details. The work was started and completed on time. The employee of the company showed competence throughout and dealt easily with the difficulties thrown up in locating a new boiler in place of a very old boiler.
Which? Trusted Traders Consumer Posted on 27/04/2015 , work completed 27/04/2015
Excellent service in every aspect
Customer Service
Quality
Value
Optimum installed a full heating system for me will exceptional service far beyond expectations. My property was left in an immaculate condition - 100%
Which? Trusted Traders Consumer Posted on 23/02/2015 , work completed 23/02/2015
Excellent work & fair price
Customer Service
Quality
Value
After contacting Optium & explaining that I needed a new boiler, they visited my property the same day, provided a written quote & started the job the next day as I was without proper heating & water. Their technician Adam was thorough, considerate & identified weaknesses with my previous installation which he remedied at no extra cost, very professional company that I would recommend.
Michael, Lincolnshire Posted on 17/02/2015 , work completed 17/02/2015
Very pleased a job well done
Customer Service
Quality
Value
Hard working, honest & tidy. Very pleased with work done.
L, Cambridgeshire Posted on 04/02/2015 , work completed 04/02/2015
Excellent work & service
Customer Service
Quality
Value
Mark & John of Optimum delivered a highly professional service, in the time spaces specified. We are over the moon with finished result & would certainly recommend them. The team are friendly, courteous & conscientious & went that extra mile to ensure a perfect result, Big Thanks to Optimum!
Tim, Cambridgeshire Posted on 17/12/2014 , work completed 17/12/2014
Excellent workmanship
Customer Service
Quality
Value
The engineer (Adam) was hardworking and efficient and very good at explaining the work he was undertaking. I was impressed.
Robert, Cambridgeshire Posted on 08/12/2014 , work completed 08/12/2014
First class service and work
Customer Service
Quality
Value
Optimum's quote for replacing my 18 year old boiler wasn't the cheapest, but neither was it the expensive. I chose Optimum because of their obvious detailed knowledge and on the strength of reviews on this website. I am very pleased I did. I can only endorse all the positive comments on reviews my others. I wouldn't hesitate to recommend Optimum. Look no further.
Brian, Cambridgeshire Posted on 01/12/2014 , work completed 01/12/2014
Professional, trustworthy, efficient.
Customer Service
Quality
Value
Fitted both new combi boiler & wood burning stove. Very knowledgeable & professional. Started when they said & finished when they said. Went above and beyond expectations, even fitting new stopcock when found old one broken. Carpets protected, everywhere left clean & tidy. Already lining them up to do bathroom when I have saved the money!
Juliette, Cambridgeshire Posted on 17/11/2014 , work completed 17/11/2014
Quality job - fair price.
Customer Service
Quality
Value
That is exactly what I got with a recent new boiler installation. After a lifetime in the industry I can reasonably claim to be a good judge. I recommend anyone considering heating or plumbing work to contact optimum. I am confident they will not be disappointed.
Colin, Cambridgeshire Posted on 20/10/2014 , work completed 20/10/2014
Perfect plumbers
Customer Service
Quality
Value
Mark replaced and relocated my boiler and installed a new bathroom suite. He was polite, tidy and prompt. The work was done professionally and there have been no issues in the month since installation. I have no hesitation in recommending Optimum.
Peter, Cambridgeshire Posted on 13/10/2014 , work completed 13/10/2014
Trustworthy and reliable
Customer Service
Quality
Value
Excellent, reliable and trustworthy. Very professional and I would recommend Optimum to everyone I know. The work was to a very high standard and they cleaned and tidied up after themselves.
Lisa, Cambridgeshire Posted on 12/10/2014 , work completed 12/10/2014
Would definitely recommend
Customer Service
Quality
Value
Installed a log burner for us, quick, professional, approachable and helpful. Very pleased with the work and would employ this company again and recommend to others.
Louise, Cambridgeshire Posted on 04/10/2014 , work completed 04/10/2014
Excellent job
Customer Service
Quality
Value
Central heating completed in a very professional manner. I felt completely at east and confident with the engineers carrying out the work. Very polite and friendly. I was very impressed with their work.
Julia, Cambridgeshire Posted on 29/09/2014 , work completed 29/09/2014
New Boiler and heating system upgrade
Customer Service
Quality
Value
Following recommendation by a friend asked Simon to quote for new boiler. The quote was very competitive compared with others and it became clear that Optimum offered a superior analysis of how to make system more efficient and regulation compliant. On acceptance of quote we had a first class service from Simon and staff at Optimum and would use them again without hesitation. They dealt with unforeseen access difficulties with care and attention. They are experts who take a pride in their work which is of a high technical standard.
CMR402224645 Posted on 24/09/2014 , work completed 24/09/2014
Central Heating Installation
Customer Service
Quality
Value
Simon, Adam were at mine for 2 full days to install a Worcester Bosch 24i junior combination boiler and radiators to replace my out-dated night storage heaters and immersion heater. Their work is extremely neat and tidy; they take great pride in their work and could not be faulted in any way. They use the best materials and copper throughout, no plastic fittings insight! I would not hesitate in recommending them to my friends and family or having them back in my house again! Thank you!
JakeStephens Posted on 20/06/2014 , work completed 20/06/2014