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Orchard Garage Limited

4.7

82 Reviews

Opening Hours
Today - 08:00–13:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–13:00
  • Sunday - Closed

About

Orchard Garage Limited is a family run, independent garage based in Dartford.

We MOT, service and repair all makes and ages of cars and vans, we also MOT motorbikes.

We have a good range of used cars for sale on our forecourt, all are fully checked, serviced and come with a year’s MOT. We offer used car finance via Close Motor Finance and a number of other finance providers.

We have courtesy cars available free to our customers and accept all major cards, including American Express.

We take pride in the way we treat our customers and enjoy good relationships built on mutual trust. Many of our customers travel long distances to come back to us having moved away from the area!

We are members of The Good Garage Scheme and many independent reviews of our Garage can be seen on their website too.

As a company we actively support Dartford Cricket Club and also the Ellenor.

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Brake and clutch replacement
    • Battery servicing
    • Wheel alignment
  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
    • Engine rebuilds
  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • tyres
    • exhausts
    • aircon
    • motorbike mots
    • welding
    • car sales.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
82 reviews
Customer Service
4.8
Quality
4.7
Value
4.7
Sort by
Great garage
Customer Service
Quality
Value
I use Orchard garage for my annual service and MOT and they always provide great service, are good value and never suggest unnecessary work. I often use their courtesy cars which makes dropping off and picking up so convenient. Highly recommended.
Paul66 Posted on 17/03/2017 , work completed 17/03/2017
Great garage
Customer Service
Quality
Value
My dad took his car here as it was hard to start. The technicians took the car in start away and run a few tests to diagnose the issue. This was done very quickly and they informed my dad a new battery was required. The battery was replaced quickly and started perfectly after. Great garage would 100% recommend.
Daniel Posted on 17/03/2017 , work completed 17/03/2017
Great Service & always reliable
Customer Service
Quality
Value
Thanks Orchard Garage, a great job well done. Any problems now I will always use Orchard Garage, there service is second to none and great value for money. I would definitely recommend them.
Sherrott Posted on 17/03/2017 , work completed 17/03/2017
Great customer service & reasonable prices
Customer Service
Quality
Value
I knew my car would fail its MoT this year, so it was no surprise to be told they would need to keep my car overnight to get the work carried out to rectify the faults. What did come as a pleasant surprise was the offer of a loan car until mine was ready. That is fabulous customer service - delighting me and assuring I will return for any other work my or my wife's car needs. My car was then ready the next day and the bill to sort everything out was very reasonable.
pbresser Posted on 17/03/2017 , work completed 17/03/2017
Great customer service
Customer Service
Quality
Value
Orchard Garage staff are so helpful and will go that extra mile to help. The turn around in service is fantastic as is the advice if things are not quite right with the car and what the options are to overcome it. We go back time and time again.
hazeljean Posted on 17/03/2017 , work completed 17/03/2017
Great Service
Customer Service
Quality
Value
I recently had an MOT and gold service on my car, i received excellent customer service and although I needed some work to pass my mot the staff kept me fully informed on price and timescale. I would highly recommend Orchard Garage to all my friends and family.
paintshack Posted on 16/03/2017 , work completed 16/03/2017
rip off garage
Customer Service
Quality
Value
the worked on my car last year broke my cv boot never told me about it.took it back they said they repaired it.this year same garage mot failed due to them damaging my brake pipe and the same cv boot was split,so they didn,t replace cv boot just glued it for cheap fix.they done mot last year only Advisory was worn rear anti roll bar bushes.so my brake pipes were fine as if they weren,t it would have been listed as a advisory last year.suddenly they claim the brake pipe burst on the mot.(yeh course it did.)then want £240 to fix it.stay away heard other.
stormtrooper Posted on 10/03/2017 , work completed 10/03/2017
The trader replied (on 15/03/2017)
This customer's car is 13 years old with over 115,000 miles and failed it's MOT on 7 things and was advised on 8 more. The brake pipe burst whilst on the brake testing part of the MOT test, above the fuel tank, where it couldn't be easily seen. Unfortunately, not everyone can see that that may have saved their life. We’re a family run independent garage and always quote a price before carrying out repairs, never forcing a customer to have the work done; on this occasion, we have simply failed the MOT to avoid a dangerous car being on the road. After getting very abusive towards us, we asked this customer to leave without paying for his MOT. He did, saying he would teach us a lesson. This customer has posted many similar reviews, some personally abusive to our staff. All we would ask is that you take time to read our other reviews and perhaps come in and meet us and make your own minds up about the sort of garage we are.
Brilliant, professional job
Customer Service
Quality
Value
Helpfulness and attitude of staff, brilliant. Happy to help and advise at any time.
Monika, Kent Posted on 01/03/2017 , work completed 01/03/2017
Always helpful, very professional.
Customer Service
Quality
Value
Have used this garage for years and years and they never let you down - even when I turned up last week with my whole bumper hanging off, they fitted me in straight away.
Wendy, Kent Posted on 28/02/2017 , work completed 28/02/2017
Great service and friendly staff
Customer Service
Quality
Value
I used this garage when I had a knocking noise on my car when driving down the A2 I pulled in and ask for assistance, straight away they fitted me in and mechanic took my car for a test drive and then had it up on the ramp. they diagnosed the issue straight away and had me back on the road within 30 minutes. they where very helpful and friendly would recommend.
DMWPD180 Posted on 06/01/2017 , work completed 06/01/2017
Brilliant job - as always
Customer Service
Quality
Value
The proprietors of this garage are professional, friendly, totally honest and always obliging.
Which? Trusted Traders Consumer Posted on 06/01/2017 , work completed 06/01/2017
First class work
Customer Service
Quality
Value
MOT carried out on my car. Very efficient. Lovely, friendly staff. Highly recommend.
Ritchie, Kent Posted on 04/01/2017 , work completed 04/01/2017
Prompt & courteous
Customer Service
Quality
Value
Car had gone into limp mode. Car restarted OK. Phoned orchard. They said bring it in. (13/12/2016). They traced fault to throttle pedal. Gave a quote for the work, which we agreed. They said work would be completed by 14/12 am - which it was. They were polite & kept me informed. I was very grateful for their speedy & professional approach.
Paul, Kent Posted on 14/12/2016 , work completed 14/12/2016
Very good
Customer Service
Quality
Value
This is a good, friendly garage and I have no problems with them and have used them several times.
Happy Customer Posted on 13/12/2016 , work completed 13/12/2016
Expected better
Customer Service
Quality
Value
I used this garage for a service and the mechanic never replaced the washer cap in my car, the garage never bothered contacting me to replace it so I wont be going back or nor would I recommend them
Mr Cook Posted on 10/12/2016 , work completed 10/12/2016
The trader replied (on 12/12/2016)
We're sorry you feel this way. The service was over a year ago and we were in contact with you; we ordered a washer cap for you that came in wrong and we've since contacted you to say the right one is here and still is. If you would like to pop in, we can fit it at your convenience.
Great service
Customer Service
Quality
Value
Brilliant and speedy service as always. Very friendly and extremely helpful I would recommend to family and friends. Competitive prices.
Danny, Kent Posted on 26/11/2016 , work completed 26/11/2016
Excellent
Customer Service
Quality
Value
Excellent is how I view this garage for honesty, courtesy and proficiency. Staff who ensure the work on the vehicles is professionally carried out and returned to the owner in first class condition.
Audrey, Kent Posted on 25/11/2016 , work completed 25/11/2016
First class service for MOT
Customer Service
Quality
Value
I booked an appointment for an MOT on the strength of other reviews I had read. I was not disappointed; everyone I had contact with was friendly, courteous and very professional. My appointment time was adhered to and I had a comfortable wait at the garage with a mug of tea which was made for me. First class service!
Lesley, Kent Posted on 11/11/2016 , work completed 11/11/2016
Our trusted garage for company and family for 20 years
Customer Service
Quality
Value
A family run business friendly knowledgeable staff We have trusted them with our business for well over 20 years Confident in their diagnosis and advice Support with collection of nanny's car and courtesy car for children Competitively priced and excellent comunication
jeff hough Posted on 09/11/2016 , work completed 09/11/2016
Great job promptly carried out.
Customer Service
Quality
Value
Broken back light and indicator. Phoned them at 9.15 and by 12.30 the job was done. Have used this garage for several years and always satisfied with their great service and charges. Very pleasant staff. Can highly recommend them.
Doreen, Kent Posted on 07/11/2016 , work completed 07/11/2016
Prompt & friendly
Customer Service
Quality
Value
Booked in for M.O.T. Fitted in with no drama. Reception welcoming and friendly.
Roy, Kent Posted on 20/10/2016 , work completed 20/10/2016
You can trust Orchard to do a great, honest job
Customer Service
Quality
Value
We have a fleet of 7 vehicles and we don't trust any other garage to do such a fab job. They MOT, service and repair all our vehicles. They won't let you down, they won't make up faults and will charge an honest price. Sarah, Leisure King Ltd
SarahJane Posted on 20/08/2016 , work completed 20/08/2016
Superb - friendly
Customer Service
Quality
Value
Top class service, friendly and quick.
Happy Customer Posted on 20/07/2016 , work completed 20/07/2016
Well done!!
Customer Service
Quality
Value
Always do a good job. Have used them for years when car is cut & warranty!
William, Kent Posted on 10/07/2016 , work completed 10/07/2016
Brilliant job
Customer Service
Quality
Value
Caught on the M25 in a traffic jam, coil goes. I have to get to Norfolk. My local garage (Central Garage in Tenterden) rang Orchard Garage for me. By the time I arrived, the parts were on their way. Request by Orchard for a motorbike delivery as traffic horrendous, within 1 hour I was on my way again. They were superb in every way.
Fiona, Kent Posted on 23/06/2016 , work completed 23/06/2016