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Orchard Garage Limited

4.7

82 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–13:00
  • Sunday - Closed

About

Orchard Garage Limited is a family run, independent garage based in Dartford.

We MOT, service and repair all makes and ages of cars and vans, we also MOT motorbikes.

We have a good range of used cars for sale on our forecourt, all are fully checked, serviced and come with a year’s MOT. We offer used car finance via Close Motor Finance and a number of other finance providers.

We have courtesy cars available free to our customers and accept all major cards, including American Express.

We take pride in the way we treat our customers and enjoy good relationships built on mutual trust. Many of our customers travel long distances to come back to us having moved away from the area!

We are members of The Good Garage Scheme and many independent reviews of our Garage can be seen on their website too.

As a company we actively support Dartford Cricket Club and also the Ellenor.

What we do

  • Car repairs, servicing and MOTs

    • MOT testing stations
    • Brake and clutch replacement
    • Battery servicing
    • Wheel alignment
  • Engine repairs and servicing

    • Car engine tuning and diagnostic services
    • Engine rebuilds
  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • tyres
    • exhausts
    • aircon
    • motorbike mots
    • welding
    • car sales.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
82 reviews
Customer Service
4.8
Quality
4.7
Value
4.7
Sort by
Brilliant quick job
Customer Service
Quality
Value
Most impressed. Will certainly use them again.
Susan, Kent Posted on 09/10/2018 , work completed 09/10/2018
Great garage
Customer Service
Quality
Value
I use Orchard garage for my annual service and MOT and they always provide great service, are good value and never suggest unnecessary work. I often use their courtesy cars which makes dropping off and picking up so convenient. Highly recommended.
Paul66 Posted on 17/03/2017 , work completed 17/03/2017
Very good
Customer Service
Quality
Value
This is a good, friendly garage and I have no problems with them and have used them several times.
Happy Customer Posted on 13/12/2016 , work completed 13/12/2016
My Review
Customer Service
Quality
Value
I have been using Orchard Garage for many years for car servicing, repairs & MOT's. During this time I have never been let down and the standard of work is very good at reasonable cost.
Dennis, London Posted on 11/11/2015 , work completed 11/11/2015
rip off garage
Customer Service
Quality
Value
the worked on my car last year broke my cv boot never told me about it.took it back they said they repaired it.this year same garage mot failed due to them damaging my brake pipe and the same cv boot was split,so they didn,t replace cv boot just glued it for cheap fix.they done mot last year only Advisory was worn rear anti roll bar bushes.so my brake pipes were fine as if they weren,t it would have been listed as a advisory last year.suddenly they claim the brake pipe burst on the mot.(yeh course it did.)then want £240 to fix it.stay away heard other.
stormtrooper Posted on 10/03/2017 , work completed 10/03/2017
The trader replied (on 15/03/2017)
This customer's car is 13 years old with over 115,000 miles and failed it's MOT on 7 things and was advised on 8 more. The brake pipe burst whilst on the brake testing part of the MOT test, above the fuel tank, where it couldn't be easily seen. Unfortunately, not everyone can see that that may have saved their life. We’re a family run independent garage and always quote a price before carrying out repairs, never forcing a customer to have the work done; on this occasion, we have simply failed the MOT to avoid a dangerous car being on the road. After getting very abusive towards us, we asked this customer to leave without paying for his MOT. He did, saying he would teach us a lesson. This customer has posted many similar reviews, some personally abusive to our staff. All we would ask is that you take time to read our other reviews and perhaps come in and meet us and make your own minds up about the sort of garage we are.
Avoid at all costs
Customer Service
Quality
Value
Avoid this garage at all costs – completely untrustworthy experience. I had my car towed here on referral from Henwood Garage (who I now know gave a terrible and incorrect diagnosis). Once my car arrived at Orchard Garage, no diagnostics were run, yet I was told the wiring harness had melted and that repairs would cost between £1,200 and £1,800. When I questioned the wide range, they said they couldn’t be sure until they started the work but were “thinking” it would be around £1,500. I told them I couldn’t afford that and needed time to think about it—and possibly consider scrapping the car. The next day, I got a call offering to buy the car from me, clear a supposed £200 inspection bill, and give me £150 in cash on top. That offer already seemed suspicious, so I did some online checking and was offered £750 elsewhere. When I went back to Orchard Garage with that info, they suddenly came back with a £700 offer, claiming they would just fix it up in their own time and sell it on for profit. This all felt wrong—so I had the car towed to a trusted auto diagnostic centre, who **properly diagnosed and fixed the issue within a day—for just £300. This garage gave a completely misleading diagnosis, quoted an extortionate price, then tried to lowball me on the value of the car so they could profit from the situation. It felt exploitative and dishonest from start to finish. Avoid this place. They are not to be trusted.
Customer in Kent Posted on 06/06/2025 , work completed 06/05/2025
Expected better
Customer Service
Quality
Value
I used this garage for a service and the mechanic never replaced the washer cap in my car, the garage never bothered contacting me to replace it so I wont be going back or nor would I recommend them
Mr Cook Posted on 10/12/2016 , work completed 10/12/2016
The trader replied (on 12/12/2016)
We're sorry you feel this way. The service was over a year ago and we were in contact with you; we ordered a washer cap for you that came in wrong and we've since contacted you to say the right one is here and still is. If you would like to pop in, we can fit it at your convenience.