Endorsed by Which?

Overcare Ltd t/a Openings

4.8

22 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

As a family-run business, we know the importance of a personalised service. During our 28 years of being established we’ve refined and perfected our practice, ensuring everyone who comes to us for automatic gates, garage doors, barriers, or automated entry doors has their requirements met in efficient time frames and at competitive prices.

Openings supply and install automated gates and barriers, automated doors, garage doors both manual and automated, covering a wide area in the South (generally within 100 miles of Bournemouth)

We also carry out repairs and servicing to all of the above

We provide free, no obligation surveys and advice for all of the above

We deal with all the main manufacturers so can obtain parts and advice for all makes.

We provide our services to both domestic and commercial customers; enabling us to deal with both large and small projects

What we do

  • Garage door repairs and installation

  • Security equipment suppliers and manufacturers

    • Intercom systems
  • Disability and mobility

    • Home adaptations
  • More Services

    • automated gates
    • automated barriers
    • automated doors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
22 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Openings continue to give excellent service
Customer Service
Quality
Value
In May 2024, Openings repaired a cable on one of the two garage doors that they supplied and fitted for me in 1996. The doors are still in great condition and service from Openings is still excellent. Their fitters, Dave and Dave, were skilled, polite and helpful. It was closing time on a Friday evening when I telephoned Openings to ask about a repair to one of our garage doors. A cable had broken, which is a normal wear related condition for a canopy door. Paul took my details and said he would arrange a call back after the weekend. I received a phone call the following week with a price and offer of an appointment the next afternoon. As promised, Dave phoned me to let me know his expected arrival time. Dave and his colleague, also Dave, carried suitable parts in their van and had the knowledge and skill to complete the repair without any problems. They were polite and gave helpful advice about my other garage door. Terms were payment on completion. Although this was a relatively small job, my recent dealings with Openings suggest that the company still provides the same good level of service and value for money that I originally experienced in 1996.
Customer in Dorset Posted on 30/05/2024 , work completed 30/05/2024
Exemplary Service.
Customer Service
Quality
Value
The service from Ed and the team is first class. Polite, professional and knowledgeable staff. Timely and efficient. I recommend Openings without hesitation.
Customer in Dorset Posted on 25/08/2023 , work completed 25/08/2023
Eleven garage doors well installed.
Customer Service
Quality
Value
This company performed with refreshing professionalism throughout. We provided a proper specification for the job and appointment was made for the company surveyor to visit. The Surveyor arrived on the agreed day at the agreed time and did a thorough job. The company provided a detailed quotation for the work. We ordered the eleven doors, all to be the same - Garadors - type - Windsor Canopy Doors in Chartwell Green. The doors were delivered on the date agreed and two excellent workmen installed all eleven doors over the next two days, as had been agreed. The original doors were all taken away and our premises left tidy. All eleven garage owners are very pleased with their new doors and the finished job has given our block of flats an excellent facelift. We are all very pleased. This company really does what it says it will do. The whole process has been as painless as it could possibly be.
Customer in Dorset Posted on 18/06/2023 , work completed 01/06/2023
Superb Customer Service
Customer Service
Quality
Value
A recent problem to our garage door was fixed to a high standard. The staff at Openings, in Bournemouth, are very efficient. They undertook the work to a high standard. Strongly recommended.
Customer in Dorset Posted on 12/08/2022 , work completed 12/08/2022
Helpful and efficient
Customer Service
Quality
Value
We contacted Paul and his team regarding an insurance repair and he was very efficient in locating the correct parts and getting the quote back to us. The work was then carried out professionally with very minimum disruption to our daily operations.
Customer in Dorset Posted on 22/07/2022 , work completed 06/07/2022
Supply of wooden gate plus automation
Customer Service
Quality
Value
Openings supplied us with a wooden gate plus the automation. All went well and everything is working as it should. There is a lot to consider in terms of gate/post sizing and placing, getting the heights right on a sloping driveway, and automation function (different ways of doing things depending on what you want). They will talk you through all this so that you can make the right decisions. We had an automated iron gate from Openings about six years ago for a house we subsequently sold and that also looked good and worked well. I would definitely recommend them.
Anne in Hampshire Posted on 18/07/2022 , work completed 14/07/2022
Supply and fit. Garage door automation.
Customer Service
Quality
Value
I was very pleased with the work carried out by Openings of Bournemouth. Two employees arrived on time on the due date, were very pleasant and answered any questions that I had. They worked all day, left the garage neat and tidy sweeping up before they left. I would not hesitate to recommend this company to anyone who needed this same work. The final account was as agreed. A very satisfied customer.
Customer in Dorset Posted on 11/10/2021 , work completed 10/08/2021
Really friendly, helpful business.
Customer Service
Quality
Value
My Dad’s automatic door opener stopped working and we needed help getting a new receiver/pendant openers for the door. Openings were fantastically helpful in helping us resolve this quickly. The office staff were lovely. The tradesman was so polite and friendly and obviously had great knowledge and experience. We were kept informed of when the tradesman would come round as there was a bit of a delay in parts being received. I also felt they prioritised our job for us as my dad is elderly and we were very worried his door wasn’t working. Thank you so much, superb service. I would highly recommend this company. Sue Smith
Sue in Dorset Posted on 09/09/2021 , work completed 08/09/2021
Excellent Job
Customer Service
Quality
Value
The end of March we had a car damage our garage door. The car insurance company used builders KDW to repair garage wall, roof, front door and garage door. The builder instructed Openings to carry out replacing the garage door and surrounding. Because of Covid, the door took little time to arrive but didn’t take too long to install. Ed Lewis of Openings was always friendly and competent in arranging the installation. The engineers who installed the garage door were very efficient and friendly, their workmanship and finishing ( beading and mastic) was excellent. Would certainly recommend this company for installation and replacement of a garage door.
Alan in Dorset Posted on 24/08/2021 , work completed 23/08/2021
Nothing is ever too much trouble. A great firm to deal with
Customer Service
Quality
Value
I am pleased to have used Openings for over 6 years on several new installs and the maintenance of existing systems. I have always found Paul and his team to be professional, approachable, honest, reliable & good value. Openings has a great family feel to it, where they genuinely want to deliver the best for you & help wherever possible, regardless of the size of the job. I would recommend them 100%
Warren in Dorset Posted on 23/08/2021 , work completed 23/08/2021
Totally professional
Customer Service
Quality
Value
After contacting local door fitters, it was a great pleasure to speak to Ed at Openings who provided reassurance and advice for motorising my old garage door. He made it sound really straightforward and sent video of how it would work. All completed within a fortnight by professional installers and working really well. Thanks.
Customer in Dorset Posted on 09/06/2021 , work completed 07/06/2021
Expensive and disappointing
Customer Service
Quality
Value
First inspection 15/1/20. Owing to torrential rain, we suggested that the representative did not sit in his car and hand write the quotation as he offered but return to his office and email it. This took two whole weeks. Although their price was the most expensive quoted, we chose to rely on the Which? listing and awarded Openings the work. Installation booked for 27/2/20 was cancelled by them as the proposed employee/installer "had a bad back" and was rearranged for 9/3/20. Two men arrived, one training and one with a bad back who was a monologue of complaint and did little, it seemed, apart from walk around grimacing and holding his back.The installation was awful and defects obvious to a layman.Items were insecurely installed, parts patently warped and wrongly installed and the motor defective.They had checked nothing or so it seemed. Even the name on the door was wrong.They then hovered making pointless conversation, apparently expecting a tip.The promised paperwork was not supplied although they then told Openings that it had been handed over. Why? We duly declined to pay the balance [half was required up front] unless and until the work was properly and responsibly carried out and finished to a standard consistent with a Which? recommended trader. After further inspection, our complaints were accepted and the work carried out on 17/8/20. A subsequent reminder was required from us for the paperwork. We were told that they had "had a word" with the original staff!
Customer in Dorset Posted on 30/08/2020 , work completed 17/08/2020
Excellent service
Customer Service
Quality
Value
I cannot recommend this company highly enough. When my electric gates failed the service and communication were first class. They sent an engineer to open the seized gates and returned a couple of days later to carry out the repair. The engineer was smart and courteous and the final bill was less than they had originally quoted as they did not have to replace all of the parts expected.
David G Posted on 11/05/2018 , work completed 11/05/2018
Brilliant Job
Customer Service
Quality
Value
Good service from beginning to end
Carole, Dorset Posted on 27/11/2015 , work completed 27/11/2015
My Review
Customer Service
Quality
Value
Lovely fitters superb job. Ian & James were a delight to have around. Nothing was too much trouble for them.
Gillian, Dorset Posted on 09/08/2015 , work completed 09/08/2015
My Review
Customer Service
Quality
Value
Ten out of ten
Mike, Dorset Posted on 01/07/2015 , work completed 01/07/2015
Professional.
Customer Service
Quality
Value
Work done promptly.
Daphne, Dorset Posted on 25/06/2015 , work completed 25/06/2015
My Review
Customer Service
Quality
Value
Fast, clean, tidy and polite.
Vincent, Dorset Posted on 26/05/2015 , work completed 26/05/2015
My Review
Customer Service
Quality
Value
Excellent, prompt, efficient
Elaine, Dorset Posted on 26/05/2015 , work completed 26/05/2015
Fantastic, amazing, brilliant.
Customer Service
Quality
Value
Fitted the door lovely, left the place nice and tidy. Would recommend to friends and family.
Alain, Dorset Posted on 18/05/2015 , work completed 18/05/2015
Which? Local Review
Customer Service
Quality
Value
Electrically operated, remote controlled, insulated garage door fitted. Excellent product and service. Fitted almost 3 years ago and have had absolutely NO problems with it - it's fantastic!
Lizev2 Posted on 23/02/2011 , work completed 23/02/2011
Which? Local Review
Customer Service
Quality
Value
We had remote control garage door fitted, survey was very detailed, good advice given. Fitting door was on time, nice finish of walls, good discount given.
Which? Trusted Traders Consumer Posted on 07/05/2010 , work completed 07/05/2010