Oxbridge Plumbing and Building

Oxbridge Plumbing fitted me with a new combination boiler, replacing a very old back boiler and requiring a lot of old lead pipe work to be removed which had leaked through the ceiling, making it an urgent job. Rupert Halford was able to come out quickly and offered me a good choice of different boilers. He was able to do all the work with a minimum of damage to the decorations, despite having to take a number of carpets and boards up and remove bathroom tiles to replace all the old lead pipes. His quote was good value and the work was done to a good standard. Rupert was courteous and helpful and I will definitely be using him in the future.

Rupert came when promised and finished the work within the stated timescale. He was pleasant, courteous and knowledgeable. The final invoice matched the projected charge.

Our new system requirements were quickly appreciated. Emails and telephone calls were acknowledged promptly. After a visit several recommendations were suggested, fully explained and discussed and this resulted in a timely quote with options. Work started within 10 days and consisted of a new boiler, unvented cylinder, sludge filter and rerouting of pipes. Old pipework, pumps, wiring and headertanks were all disconnected and mostly recovered. The Nest Control and Heat Link connected seamlessly. Two large holes in the exterior wall from the old balanced flues were bricked up. The job was tidily and neatly finished and went to time. The only remaining problem is the large space now in the boiler cupboard and its interior decoration. However, we are warmer and spending a lot less money on gas. The system is a quieter, more stable and mixer taps better.

I called Oxbridge Plumbing to help sort out a water main extension and a new waste trap so I could have separate washing machine and tumble dryers. They were very helpful in setting up the initial appointment by phone and arranging a convenient time to attend. He turned up promptly at the agreed time. After an initial inspection of the works he left to get the required parts. Once back at the house he worked quickly and competently to address the changes I requested. Once finished he cleared away the mess/waste from the works. The trader also seemed knowledgeable about several other issues that had been on my 'To Do' list which was a great help. I have a number of other small jobs around the house and I'll be using Oxbridge Plumbing again.

I had a new boiler fitted, replacing a very old back boiler. This required the pipe work all moving from one side of the house to the other. Mr Halford explained the pros and cons of different types of boiler much more clearly than anyone had done previously; he then installed the new boiler, moving the pipe work, with no fuss and no damage to my varnished floorboards. He found routes for the pipes which avoided having all the floors up, and those carpets and boards that he did have up have been relaid perfectly. Work was undertaken very promptly when my old boiler stopped functioning completely, was completed in the time planned and was a good price.

Rupert had an uncanny ability to visualise my heating system over the phone, and was able to attend within 48 hours during the national cold snap. He is an engineer as well as a plumber, so has a wide range of skills for diagnosing and fixing heating problems.